CommonTalkUtilizesToolsProductknowledgeProductDemonstrationand qualityassuranceActiveListeningValuePropositionAdaptstoaudienceVoiceIDTransitioningFollow-upand post-salerelationshipFinancialGuideReferralFinancialGuideReferralValuePropositionAdviseswithcredibilityReinforcescommitmentClosing BuyinMyexpressdebtVoiceIDUnderstandingOdjectionsOwns thememberrelationshipProvidespersonalizedsolutionsMoneymarketBuildsrapport &establishesTrustAskingQuestionsCommunication& emotionalintelligenceCommonTalkUtilizesToolsProductknowledgeProductDemonstrationand qualityassuranceActiveListeningValuePropositionAdaptstoaudienceVoiceIDTransitioningFollow-upand post-salerelationshipFinancialGuideReferralFinancialGuideReferralValuePropositionAdviseswithcredibilityReinforcescommitmentClosing BuyinMyexpressdebtVoiceIDUnderstandingOdjectionsOwns thememberrelationshipProvidespersonalizedsolutionsMoneymarketBuildsrapport &establishesTrustAskingQuestionsCommunication& emotionalintelligence

Member Service Guide & products - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Common Talk
  2. Utilizes Tools
  3. Product knowledge
  4. Product Demonstration and quality assurance
  5. Active Listening
  6. Value Proposition
  7. Adapts to audience
  8. Voice ID
  9. Transitioning
  10. Follow-up and post-sale relationship
  11. Financial Guide Referral
  12. Financial Guide Referral
  13. Value Proposition
  14. Advises with credibility
  15. Reinforces commitment Closing Buy in
  16. Myexpress debt
  17. Voice ID
  18. Understanding Odjections
  19. Owns the member relationship
  20. Provides personalized solutions
  21. Money market
  22. Builds rapport & establishes Trust
  23. Asking Questions
  24. Communication & emotional intelligence