AskingQuestionsProductDemonstrationand qualityassuranceOwns thememberrelationshipAdviseswithcredibilityAdaptstoaudienceVoiceIDMyexpressdebtFollow-upand post-salerelationshipCommonTalkFinancialGuideReferralFinancialGuideReferralMoneymarketReinforcescommitmentClosing BuyinCommunication& emotionalintelligenceBuildsrapport &establishesTrustProductknowledgeUtilizesToolsProvidespersonalizedsolutionsActiveListeningValuePropositionValuePropositionTransitioningUnderstandingOdjectionsVoiceIDAskingQuestionsProductDemonstrationand qualityassuranceOwns thememberrelationshipAdviseswithcredibilityAdaptstoaudienceVoiceIDMyexpressdebtFollow-upand post-salerelationshipCommonTalkFinancialGuideReferralFinancialGuideReferralMoneymarketReinforcescommitmentClosing BuyinCommunication& emotionalintelligenceBuildsrapport &establishesTrustProductknowledgeUtilizesToolsProvidespersonalizedsolutionsActiveListeningValuePropositionValuePropositionTransitioningUnderstandingOdjectionsVoiceID

Member Service Guide & products - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking Questions
  2. Product Demonstration and quality assurance
  3. Owns the member relationship
  4. Advises with credibility
  5. Adapts to audience
  6. Voice ID
  7. Myexpress debt
  8. Follow-up and post-sale relationship
  9. Common Talk
  10. Financial Guide Referral
  11. Financial Guide Referral
  12. Money market
  13. Reinforces commitment Closing Buy in
  14. Communication & emotional intelligence
  15. Builds rapport & establishes Trust
  16. Product knowledge
  17. Utilizes Tools
  18. Provides personalized solutions
  19. Active Listening
  20. Value Proposition
  21. Value Proposition
  22. Transitioning
  23. Understanding Odjections
  24. Voice ID