Wrap below 5% Took ownership of a complicated client issue to completion Client asks for your email/extension Received a positive escalation Led a game of Trivia in chat Sent a call with a full EDGE model to manager Trivia Champ for the week! Received a sendword Answered 7 questions in chat Shared a best practice Drop a helpful IWIN link in the chat OSAT above 90% Got a VID AHT between 500-550 Lead Team Huddle ADH above 93% Offer a client callback A vid a day for a week Sent a client a gift A week of nothing but 7's Three VIDS in a day Sent a sendword Offer client your email/extension Bring in over a million in assets Wrap below 5% Took ownership of a complicated client issue to completion Client asks for your email/extension Received a positive escalation Led a game of Trivia in chat Sent a call with a full EDGE model to manager Trivia Champ for the week! Received a sendword Answered 7 questions in chat Shared a best practice Drop a helpful IWIN link in the chat OSAT above 90% Got a VID AHT between 500-550 Lead Team Huddle ADH above 93% Offer a client callback A vid a day for a week Sent a client a gift A week of nothing but 7's Three VIDS in a day Sent a sendword Offer client your email/extension Bring in over a million in assets
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Wrap below 5%
Took ownership of a complicated client issue to completion
Client asks for your email/extension
Received a positive escalation
Led a game of Trivia in chat
Sent a call with a full EDGE model to manager
Trivia Champ for the week!
Received a sendword
Answered 7 questions in chat
Shared a best practice
Drop a helpful IWIN link in the chat
OSAT above 90%
Got a VID
AHT between 500-550
Lead Team Huddle
ADH above 93%
Offer a client callback
A vid a day for a week
Sent a client a gift
A week of nothing but 7's
Three VIDS in a day
Sent a sendword
Offer client your email/extension
Bring in over a million in assets