Got a VID Took ownership of a complicated client issue to completion Client asks for your email/extension A vid a day for a week Sent a client a gift Sent a call with a full EDGE model to manager Received a positive escalation Trivia Champ for the week! OSAT above 90% ADH above 93% Three VIDS in a day Drop a helpful IWIN link in the chat Lead Team Huddle Led a game of Trivia in chat Shared a best practice Answered 7 questions in chat Offer a client callback A week of nothing but 7's Offer client your email/extension Bring in over a million in assets Received a sendword Sent a sendword AHT between 500-550 Wrap below 5% Got a VID Took ownership of a complicated client issue to completion Client asks for your email/extension A vid a day for a week Sent a client a gift Sent a call with a full EDGE model to manager Received a positive escalation Trivia Champ for the week! OSAT above 90% ADH above 93% Three VIDS in a day Drop a helpful IWIN link in the chat Lead Team Huddle Led a game of Trivia in chat Shared a best practice Answered 7 questions in chat Offer a client callback A week of nothing but 7's Offer client your email/extension Bring in over a million in assets Received a sendword Sent a sendword AHT between 500-550 Wrap below 5%
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Got a VID
Took ownership of a complicated client issue to completion
Client asks for your email/extension
A vid a day for a week
Sent a client a gift
Sent a call with a full EDGE model to manager
Received a positive escalation
Trivia Champ for the week!
OSAT above 90%
ADH above 93%
Three VIDS in a day
Drop a helpful IWIN link in the chat
Lead Team Huddle
Led a game of Trivia in chat
Shared a best practice
Answered 7 questions in chat
Offer a client callback
A week of nothing but 7's
Offer client your email/extension
Bring in over a million in assets
Received a sendword
Sent a sendword
AHT between 500-550
Wrap below 5%