Took ownership of a complicated client issue to completion Client asks for your email/extension Wrap below 5% Offer client your email/extension A vid a day for a week Got a VID Answered 7 questions in chat Offer a client callback AHT between 500-550 ADH above 93% A week of nothing but 7's Trivia Champ for the week! Led a game of Trivia in chat Sent a call with a full EDGE model to manager Drop a helpful IWIN link in the chat Received a sendword OSAT above 90% Shared a best practice Three VIDS in a day Lead Team Huddle Sent a sendword Bring in over a million in assets Received a positive escalation Sent a client a gift Took ownership of a complicated client issue to completion Client asks for your email/extension Wrap below 5% Offer client your email/extension A vid a day for a week Got a VID Answered 7 questions in chat Offer a client callback AHT between 500-550 ADH above 93% A week of nothing but 7's Trivia Champ for the week! Led a game of Trivia in chat Sent a call with a full EDGE model to manager Drop a helpful IWIN link in the chat Received a sendword OSAT above 90% Shared a best practice Three VIDS in a day Lead Team Huddle Sent a sendword Bring in over a million in assets Received a positive escalation Sent a client a gift
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Took ownership of a complicated client issue to completion
Client asks for your email/extension
Wrap below 5%
Offer client your email/extension
A vid a day for a week
Got a VID
Answered 7 questions in chat
Offer a client callback
AHT between 500-550
ADH above 93%
A week of nothing but 7's
Trivia Champ for the week!
Led a game of Trivia in chat
Sent a call with a full EDGE model to manager
Drop a helpful IWIN link in the chat
Received a sendword
OSAT above 90%
Shared a best practice
Three VIDS in a day
Lead Team Huddle
Sent a sendword
Bring in over a million in assets
Received a positive escalation
Sent a client a gift