(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-you have to escalate to your manager
N-you have to transfer a call
N-when you get another business intro to raise your quarterly quota
B-
someone says "this is my livelihood"
B-Free!
G-when the call goes for more than 30 minutes
I-you hear milo or watson bark
I-you actually solve someones issue
I-when you get another business intro to raise your quarterly quota
G-when they say "I'm going to leave you a great review"
N-you say "I'm sorry for the wait"
I-you put them on hold just for a breather
G-you have to transfer to another department
B-someone cries
B-someone cries
G-you say "mhmm interesting" when listening to them talk about their work