(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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VPN drops when scheduling
Person says "hold on" then hangs up
Consumer says call back later and doesn't answer
SC puts you on hold for more than 2 minutes
Booked 9 consultations
"I'm doing virtual learning right now"
Schedule a teenager
You hear kids in the background of consumer
"I have to help my kids with virtual learning"
Made 170 Calls
Talked to a SC named Debbie
Office closed on Friday
Office closed because of Labor Day
Bad Data
Consumer says call now and doesn't answer
VPN drops more than twice
Messaged a teammate you haven't talked to in a while
Call office and get transferred to "new patient coordinator"
Office still closed due to COVID
Hung up after intro
Pulled 75 Leads
A teenager or parent mentions new marketing
"The user you are trying to reach is not available" message
Consumer texts Y to a post consult call
Wrong number
"I sent y'all my kit and haven't heard anything back from y'all"
