SC puts youon hold formore than 2minutesYou heardog barkinginbackgroundYou hearkids in thebackgroundof consumerCall officeand gettransferred to"new patientcoordinator"Pulled75LeadsScheduleateenagerPersonsays "holdon" thenhangs up"The useryou are tryingto reach isnot available"messageVPNdropsmore thantwiceConsumertexts Y to apostconsult callBooked 9consultations"I sent y'all mykit and haven'theardanything backfrom y'all"Messaged ateammateyou haven'ttalked to in awhileOfficeclosedbecause ofLabor DayOfficeclosedon FridayConsumersays callnow anddoesn'tanswer"I'm doingvirtuallearningright now"WrongnumberHung upafterintroOffice stillcloseddue toCOVIDLead'sparent orfamilymemberanswersTalked toa SCnamedDebbieA teenageror parentmentionsnewmarketingConsumersays callback laterand doesn'tanswer"I have tohelp my kidswith virtuallearning"Made170CallsBadDataVPNdropswhenschedulingSC puts youon hold formore than 2minutesYou heardog barkinginbackgroundYou hearkids in thebackgroundof consumerCall officeand gettransferred to"new patientcoordinator"Pulled75LeadsScheduleateenagerPersonsays "holdon" thenhangs up"The useryou are tryingto reach isnot available"messageVPNdropsmore thantwiceConsumertexts Y to apostconsult callBooked 9consultations"I sent y'all mykit and haven'theardanything backfrom y'all"Messaged ateammateyou haven'ttalked to in awhileOfficeclosedbecause ofLabor DayOfficeclosedon FridayConsumersays callnow anddoesn'tanswer"I'm doingvirtuallearningright now"WrongnumberHung upafterintroOffice stillcloseddue toCOVIDLead'sparent orfamilymemberanswersTalked toa SCnamedDebbieA teenageror parentmentionsnewmarketingConsumersays callback laterand doesn'tanswer"I have tohelp my kidswith virtuallearning"Made170CallsBadDataVPNdropswhenscheduling

PCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SC puts you on hold for more than 2 minutes
  2. You hear dog barking in background
  3. You hear kids in the background of consumer
  4. Call office and get transferred to "new patient coordinator"
  5. Pulled 75 Leads
  6. Schedule a teenager
  7. Person says "hold on" then hangs up
  8. "The user you are trying to reach is not available" message
  9. VPN drops more than twice
  10. Consumer texts Y to a post consult call
  11. Booked 9 consultations
  12. "I sent y'all my kit and haven't heard anything back from y'all"
  13. Messaged a teammate you haven't talked to in a while
  14. Office closed because of Labor Day
  15. Office closed on Friday
  16. Consumer says call now and doesn't answer
  17. "I'm doing virtual learning right now"
  18. Wrong number
  19. Hung up after intro
  20. Office still closed due to COVID
  21. Lead's parent or family member answers
  22. Talked to a SC named Debbie
  23. A teenager or parent mentions new marketing
  24. Consumer says call back later and doesn't answer
  25. "I have to help my kids with virtual learning"
  26. Made 170 Calls
  27. Bad Data
  28. VPN drops when scheduling