iPhone 7(Not 7+)"Mymanagertold me toask for...."HotspotnotworkingRebootCalls fromthe phonethey needsupport for.Updatesorpatches"Nevermindit's workingnow."**Hangup**NosoundVPN orCheckPointMobileZOOMPasswordResetAskingfor a newlaptop.Re-imagePrinterinstallResetnetworksettingsStill tryingto printwirelesslyOutlookpasswordissueAccountLockedWebExiPhonesetupNointernetTeamsUserdemandsTier 2iSelliPhone 7(Not 7+)"Mymanagertold me toask for...."HotspotnotworkingRebootCalls fromthe phonethey needsupport for.Updatesorpatches"Nevermindit's workingnow."**Hangup**NosoundVPN orCheckPointMobileZOOMPasswordResetAskingfor a newlaptop.Re-imagePrinterinstallResetnetworksettingsStill tryingto printwirelesslyOutlookpasswordissueAccountLockedWebExiPhonesetupNointernetTeamsUserdemandsTier 2iSell

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. iPhone 7 (Not 7+)
  2. "My manager told me to ask for...."
  3. Hotspot not working
  4. Reboot
  5. Calls from the phone they need support for.
  6. Updates or patches
  7. "Nevermind it's working now." **Hangup**
  8. No sound
  9. VPN or CheckPoint Mobile
  10. ZOOM
  11. Password Reset
  12. Asking for a new laptop.
  13. Re-image
  14. Printer install
  15. Reset network settings
  16. Still trying to print wirelessly
  17. Outlook password issue
  18. Account Locked
  19. WebEx
  20. iPhone setup
  21. No internet
  22. Teams
  23. User demands Tier 2
  24. iSell