UpdatesorpatchesVPN orCheckPointMobileRe-imageCalls fromthe phonethey needsupport for.WebExZOOMStill tryingto printwirelesslyHotspotnotworking"Mymanagertold me toask for...."NointernetTeamsUserdemandsTier 2ResetnetworksettingsiSellPrinterinstallAccountLockedAskingfor a newlaptop.Reboot"Nevermindit's workingnow."**Hangup**NosoundPasswordResetOutlookpasswordissueiPhonesetupiPhone 7(Not 7+)UpdatesorpatchesVPN orCheckPointMobileRe-imageCalls fromthe phonethey needsupport for.WebExZOOMStill tryingto printwirelesslyHotspotnotworking"Mymanagertold me toask for...."NointernetTeamsUserdemandsTier 2ResetnetworksettingsiSellPrinterinstallAccountLockedAskingfor a newlaptop.Reboot"Nevermindit's workingnow."**Hangup**NosoundPasswordResetOutlookpasswordissueiPhonesetupiPhone 7(Not 7+)

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updates or patches
  2. VPN or CheckPoint Mobile
  3. Re-image
  4. Calls from the phone they need support for.
  5. WebEx
  6. ZOOM
  7. Still trying to print wirelessly
  8. Hotspot not working
  9. "My manager told me to ask for...."
  10. No internet
  11. Teams
  12. User demands Tier 2
  13. Reset network settings
  14. iSell
  15. Printer install
  16. Account Locked
  17. Asking for a new laptop.
  18. Reboot
  19. "Nevermind it's working now." **Hangup**
  20. No sound
  21. Password Reset
  22. Outlook password issue
  23. iPhone setup
  24. iPhone 7 (Not 7+)