UpdatesorpatchesHotspotnotworkingWebExAccountLockedUserdemandsTier 2NointernetZOOMAskingfor a newlaptop.OutlookpasswordissuePasswordResetNosoundiSellRe-imageVPN orCheckPointMobile"Mymanagertold me toask for...."Teams"Nevermindit's workingnow."**Hangup**Calls fromthe phonethey needsupport for.iPhonesetupiPhone 7(Not 7+)ResetnetworksettingsRebootStill tryingto printwirelesslyPrinterinstallUpdatesorpatchesHotspotnotworkingWebExAccountLockedUserdemandsTier 2NointernetZOOMAskingfor a newlaptop.OutlookpasswordissuePasswordResetNosoundiSellRe-imageVPN orCheckPointMobile"Mymanagertold me toask for...."Teams"Nevermindit's workingnow."**Hangup**Calls fromthe phonethey needsupport for.iPhonesetupiPhone 7(Not 7+)ResetnetworksettingsRebootStill tryingto printwirelesslyPrinterinstall

Sales Technology Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updates or patches
  2. Hotspot not working
  3. WebEx
  4. Account Locked
  5. User demands Tier 2
  6. No internet
  7. ZOOM
  8. Asking for a new laptop.
  9. Outlook password issue
  10. Password Reset
  11. No sound
  12. iSell
  13. Re-image
  14. VPN or CheckPoint Mobile
  15. "My manager told me to ask for...."
  16. Teams
  17. "Nevermind it's working now." **Hangup**
  18. Calls from the phone they need support for.
  19. iPhone setup
  20. iPhone 7 (Not 7+)
  21. Reset network settings
  22. Reboot
  23. Still trying to print wirelessly
  24. Printer install