Howwill youhelp?PositiveclosingStateyourroleOpenbodylanguageMakesEyeContactHighlightyourskillsAppreciationforcooperationClearExpectationsLet themknow ifthere is await timeGivethem awhyReal timevs.perceivedtimeGreetingInformshow longprocedurewill takeTimeexpectationWhatquestionsdo youhave?Step-by-stepUsetheirnameIs thereanythingelse I cando?SmilesThank youfor trustingus withyour care.Manageup yourcowokersReducesanxietyStateyournameThankyou foryour timeHowwill youhelp?PositiveclosingStateyourroleOpenbodylanguageMakesEyeContactHighlightyourskillsAppreciationforcooperationClearExpectationsLet themknow ifthere is await timeGivethem awhyReal timevs.perceivedtimeGreetingInformshow longprocedurewill takeTimeexpectationWhatquestionsdo youhave?Step-by-stepUsetheirnameIs thereanythingelse I cando?SmilesThank youfor trustingus withyour care.Manageup yourcowokersReducesanxietyStateyournameThankyou foryour time

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How will you help?
  2. Positive closing
  3. State your role
  4. Open body language
  5. Makes Eye Contact
  6. Highlight your skills
  7. Appreciation for cooperation
  8. Clear Expectations
  9. Let them know if there is a wait time
  10. Give them a why
  11. Real time vs. perceived time
  12. Greeting
  13. Informs how long procedure will take
  14. Time expectation
  15. What questions do you have?
  16. Step-by-step
  17. Use their name
  18. Is there anything else I can do?
  19. Smiles
  20. Thank you for trusting us with your care.
  21. Manage up your cowokers
  22. Reduces anxiety
  23. State your name
  24. Thank you for your time