Is there anything else I can do? Step- by-step State your name Makes Eye Contact Time expectation Real time vs. perceived time Informs how long procedure will take Give them a why Thank you for your time Let them know if there is a wait time Appreciation for cooperation Reduces anxiety Positive closing Manage up your cowokers Clear Expectations Smiles State your role Open body language Thank you for trusting us with your care. How will you help? What questions do you have? Use their name Greeting Highlight your skills Is there anything else I can do? Step- by-step State your name Makes Eye Contact Time expectation Real time vs. perceived time Informs how long procedure will take Give them a why Thank you for your time Let them know if there is a wait time Appreciation for cooperation Reduces anxiety Positive closing Manage up your cowokers Clear Expectations Smiles State your role Open body language Thank you for trusting us with your care. How will you help? What questions do you have? Use their name Greeting Highlight your skills
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Is there anything else I can do?
Step-by-step
State your name
Makes Eye Contact
Time expectation
Real time vs. perceived time
Informs how long procedure will take
Give them a why
Thank you for your time
Let them know if there is a wait time
Appreciation for cooperation
Reduces anxiety
Positive closing
Manage up your cowokers
Clear Expectations
Smiles
State your role
Open body language
Thank you for trusting us with your care.
How will you help?
What questions do you have?
Use their name
Greeting
Highlight your skills