Is there anything else I can do? Positive closing Give them a why Thank you for trusting us with your care. What questions do you have? Manage up your cowokers State your role How will you help? Appreciation for cooperation Clear Expectations Step- by-step Time expectation Informs how long procedure will take Let them know if there is a wait time Thank you for your time State your name Smiles Real time vs. perceived time Highlight your skills Greeting Open body language Use their name Makes Eye Contact Reduces anxiety Is there anything else I can do? Positive closing Give them a why Thank you for trusting us with your care. What questions do you have? Manage up your cowokers State your role How will you help? Appreciation for cooperation Clear Expectations Step- by-step Time expectation Informs how long procedure will take Let them know if there is a wait time Thank you for your time State your name Smiles Real time vs. perceived time Highlight your skills Greeting Open body language Use their name Makes Eye Contact Reduces anxiety
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Is there anything else I can do?
Positive closing
Give them a why
Thank you for trusting us with your care.
What questions do you have?
Manage up your cowokers
State your role
How will you help?
Appreciation for cooperation
Clear Expectations
Step-by-step
Time expectation
Informs how long procedure will take
Let them know if there is a wait time
Thank you for your time
State your name
Smiles
Real time vs. perceived time
Highlight your skills
Greeting
Open body language
Use their name
Makes Eye Contact
Reduces anxiety