OpenbodylanguageLet themknow ifthere is await timeReducesanxietyThank youfor trustingus withyour care.Step-by-stepManageup yourcowokersGreetingHighlightyourskillsTimeexpectationMakesEyeContactThankyou foryour timeStateyournameReal timevs.perceivedtimeAppreciationforcooperationUsetheirnamePositiveclosingIs thereanythingelse I cando?Informshow longprocedurewill takeGivethem awhyStateyourroleHowwill youhelp?Whatquestionsdo youhave?ClearExpectationsSmilesOpenbodylanguageLet themknow ifthere is await timeReducesanxietyThank youfor trustingus withyour care.Step-by-stepManageup yourcowokersGreetingHighlightyourskillsTimeexpectationMakesEyeContactThankyou foryour timeStateyournameReal timevs.perceivedtimeAppreciationforcooperationUsetheirnamePositiveclosingIs thereanythingelse I cando?Informshow longprocedurewill takeGivethem awhyStateyourroleHowwill youhelp?Whatquestionsdo youhave?ClearExpectationsSmiles

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open body language
  2. Let them know if there is a wait time
  3. Reduces anxiety
  4. Thank you for trusting us with your care.
  5. Step-by-step
  6. Manage up your cowokers
  7. Greeting
  8. Highlight your skills
  9. Time expectation
  10. Makes Eye Contact
  11. Thank you for your time
  12. State your name
  13. Real time vs. perceived time
  14. Appreciation for cooperation
  15. Use their name
  16. Positive closing
  17. Is there anything else I can do?
  18. Informs how long procedure will take
  19. Give them a why
  20. State your role
  21. How will you help?
  22. What questions do you have?
  23. Clear Expectations
  24. Smiles