Is thereanythingelse I cando?Step-by-stepStateyournameMakesEyeContactTimeexpectationReal timevs.perceivedtimeInformshow longprocedurewill takeGivethem awhyThankyou foryour timeLet themknow ifthere is await timeAppreciationforcooperationReducesanxietyPositiveclosingManageup yourcowokersClearExpectationsSmilesStateyourroleOpenbodylanguageThank youfor trustingus withyour care.Howwill youhelp?Whatquestionsdo youhave?UsetheirnameGreetingHighlightyourskillsIs thereanythingelse I cando?Step-by-stepStateyournameMakesEyeContactTimeexpectationReal timevs.perceivedtimeInformshow longprocedurewill takeGivethem awhyThankyou foryour timeLet themknow ifthere is await timeAppreciationforcooperationReducesanxietyPositiveclosingManageup yourcowokersClearExpectationsSmilesStateyourroleOpenbodylanguageThank youfor trustingus withyour care.Howwill youhelp?Whatquestionsdo youhave?UsetheirnameGreetingHighlightyourskills

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is there anything else I can do?
  2. Step-by-step
  3. State your name
  4. Makes Eye Contact
  5. Time expectation
  6. Real time vs. perceived time
  7. Informs how long procedure will take
  8. Give them a why
  9. Thank you for your time
  10. Let them know if there is a wait time
  11. Appreciation for cooperation
  12. Reduces anxiety
  13. Positive closing
  14. Manage up your cowokers
  15. Clear Expectations
  16. Smiles
  17. State your role
  18. Open body language
  19. Thank you for trusting us with your care.
  20. How will you help?
  21. What questions do you have?
  22. Use their name
  23. Greeting
  24. Highlight your skills