TimeexpectationThank youfor trustingus withyour care.SmilesLet themknow ifthere is await timeOpenbodylanguageUsetheirnameGreetingStep-by-stepAppreciationforcooperationHighlightyourskillsInformshow longprocedurewill takeClearExpectationsThankyou foryour timeStateyourroleGivethem awhyIs thereanythingelse I cando?ReducesanxietyPositiveclosingMakesEyeContactWhatquestionsdo youhave?Howwill youhelp?Manageup yourcowokersStateyournameReal timevs.perceivedtimeTimeexpectationThank youfor trustingus withyour care.SmilesLet themknow ifthere is await timeOpenbodylanguageUsetheirnameGreetingStep-by-stepAppreciationforcooperationHighlightyourskillsInformshow longprocedurewill takeClearExpectationsThankyou foryour timeStateyourroleGivethem awhyIs thereanythingelse I cando?ReducesanxietyPositiveclosingMakesEyeContactWhatquestionsdo youhave?Howwill youhelp?Manageup yourcowokersStateyournameReal timevs.perceivedtime

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Time expectation
  2. Thank you for trusting us with your care.
  3. Smiles
  4. Let them know if there is a wait time
  5. Open body language
  6. Use their name
  7. Greeting
  8. Step-by-step
  9. Appreciation for cooperation
  10. Highlight your skills
  11. Informs how long procedure will take
  12. Clear Expectations
  13. Thank you for your time
  14. State your role
  15. Give them a why
  16. Is there anything else I can do?
  17. Reduces anxiety
  18. Positive closing
  19. Makes Eye Contact
  20. What questions do you have?
  21. How will you help?
  22. Manage up your cowokers
  23. State your name
  24. Real time vs. perceived time