Real timevs.perceivedtimeReducesanxietyGivethem awhyHighlightyourskillsAppreciationforcooperationPositiveclosingLet themknow ifthere is await timeUsetheirnameStateyournameMakesEyeContactTimeexpectationIs thereanythingelse I cando?Manageup yourcowokersStep-by-stepStateyourroleSmilesWhatquestionsdo youhave?GreetingHowwill youhelp?Thank youfor trustingus withyour care.OpenbodylanguageInformshow longprocedurewill takeThankyou foryour timeClearExpectationsReal timevs.perceivedtimeReducesanxietyGivethem awhyHighlightyourskillsAppreciationforcooperationPositiveclosingLet themknow ifthere is await timeUsetheirnameStateyournameMakesEyeContactTimeexpectationIs thereanythingelse I cando?Manageup yourcowokersStep-by-stepStateyourroleSmilesWhatquestionsdo youhave?GreetingHowwill youhelp?Thank youfor trustingus withyour care.OpenbodylanguageInformshow longprocedurewill takeThankyou foryour timeClearExpectations

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
D
2
E
3
E
4
I
5
T
6
T
7
D
8
A
9
I
10
A
11
D
12
T
13
I
14
E
15
I
16
A
17
E
18
A
19
I
20
T
21
A
22
D
23
T
24
E
  1. D-Real time vs. perceived time
  2. E-Reduces anxiety
  3. E-Give them a why
  4. I-Highlight your skills
  5. T-Appreciation for cooperation
  6. T-Positive closing
  7. D-Let them know if there is a wait time
  8. A-Use their name
  9. I-State your name
  10. A-Makes Eye Contact
  11. D-Time expectation
  12. T-Is there anything else I can do?
  13. I-Manage up your cowokers
  14. E-Step-by-step
  15. I-State your role
  16. A-Smiles
  17. E-What questions do you have?
  18. A-Greeting
  19. I-How will you help?
  20. T-Thank you for trusting us with your care.
  21. A-Open body language
  22. D-Informs how long procedure will take
  23. T-Thank you for your time
  24. E-Clear Expectations