UsetheirnameStateyourroleGivethem awhyTimeexpectationReducesanxietyReal timevs.perceivedtimeHowwill youhelp?Is thereanythingelse I cando?OpenbodylanguageAppreciationforcooperationMakesEyeContactStep-by-stepLet themknow ifthere is await timePositiveclosingThank youfor trustingus withyour care.Informshow longprocedurewill takeClearExpectationsGreetingManageup yourcowokersHighlightyourskillsThankyou foryour timeStateyournameSmilesWhatquestionsdo youhave?UsetheirnameStateyourroleGivethem awhyTimeexpectationReducesanxietyReal timevs.perceivedtimeHowwill youhelp?Is thereanythingelse I cando?OpenbodylanguageAppreciationforcooperationMakesEyeContactStep-by-stepLet themknow ifthere is await timePositiveclosingThank youfor trustingus withyour care.Informshow longprocedurewill takeClearExpectationsGreetingManageup yourcowokersHighlightyourskillsThankyou foryour timeStateyournameSmilesWhatquestionsdo youhave?

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
I
3
E
4
D
5
E
6
D
7
I
8
T
9
A
10
T
11
A
12
E
13
D
14
T
15
T
16
D
17
E
18
A
19
I
20
I
21
T
22
I
23
A
24
E
  1. A-Use their name
  2. I-State your role
  3. E-Give them a why
  4. D-Time expectation
  5. E-Reduces anxiety
  6. D-Real time vs. perceived time
  7. I-How will you help?
  8. T-Is there anything else I can do?
  9. A-Open body language
  10. T-Appreciation for cooperation
  11. A-Makes Eye Contact
  12. E-Step-by-step
  13. D-Let them know if there is a wait time
  14. T-Positive closing
  15. T-Thank you for trusting us with your care.
  16. D-Informs how long procedure will take
  17. E-Clear Expectations
  18. A-Greeting
  19. I-Manage up your cowokers
  20. I-Highlight your skills
  21. T-Thank you for your time
  22. I-State your name
  23. A-Smiles
  24. E-What questions do you have?