Whatquestionsdo youhave?SmilesThank youfor trustingus withyour care.TimeexpectationManageup yourcowokersThankyou foryour timeReal timevs.perceivedtimeMakesEyeContactAppreciationforcooperationGreetingIs thereanythingelse I cando?StateyourroleLet themknow ifthere is await timeHighlightyourskillsPositiveclosingOpenbodylanguageInformshow longprocedurewill takeStateyournameClearExpectationsHowwill youhelp?Givethem awhyUsetheirnameReducesanxietyStep-by-stepWhatquestionsdo youhave?SmilesThank youfor trustingus withyour care.TimeexpectationManageup yourcowokersThankyou foryour timeReal timevs.perceivedtimeMakesEyeContactAppreciationforcooperationGreetingIs thereanythingelse I cando?StateyourroleLet themknow ifthere is await timeHighlightyourskillsPositiveclosingOpenbodylanguageInformshow longprocedurewill takeStateyournameClearExpectationsHowwill youhelp?Givethem awhyUsetheirnameReducesanxietyStep-by-step

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
E
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A
3
T
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D
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I
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T
7
D
8
A
9
T
10
A
11
T
12
I
13
D
14
I
15
T
16
A
17
D
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I
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E
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I
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E
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A
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E
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E
  1. E-What questions do you have?
  2. A-Smiles
  3. T-Thank you for trusting us with your care.
  4. D-Time expectation
  5. I-Manage up your cowokers
  6. T-Thank you for your time
  7. D-Real time vs. perceived time
  8. A-Makes Eye Contact
  9. T-Appreciation for cooperation
  10. A-Greeting
  11. T-Is there anything else I can do?
  12. I-State your role
  13. D-Let them know if there is a wait time
  14. I-Highlight your skills
  15. T-Positive closing
  16. A-Open body language
  17. D-Informs how long procedure will take
  18. I-State your name
  19. E-Clear Expectations
  20. I-How will you help?
  21. E-Give them a why
  22. A-Use their name
  23. E-Reduces anxiety
  24. E-Step-by-step