SmilesThank youfor trustingus withyour care.Whatquestionsdo youhave?HighlightyourskillsHowwill youhelp?Let themknow ifthere is await timeReal timevs.perceivedtimeStateyournameOpenbodylanguageManageup yourcowokersTimeexpectationIs thereanythingelse I cando?Givethem awhyMakesEyeContactUsetheirnameStep-by-stepStateyourroleAppreciationforcooperationClearExpectationsReducesanxietyThankyou foryour timeGreetingPositiveclosingInformshow longprocedurewill takeSmilesThank youfor trustingus withyour care.Whatquestionsdo youhave?HighlightyourskillsHowwill youhelp?Let themknow ifthere is await timeReal timevs.perceivedtimeStateyournameOpenbodylanguageManageup yourcowokersTimeexpectationIs thereanythingelse I cando?Givethem awhyMakesEyeContactUsetheirnameStep-by-stepStateyourroleAppreciationforcooperationClearExpectationsReducesanxietyThankyou foryour timeGreetingPositiveclosingInformshow longprocedurewill take

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
T
3
E
4
I
5
I
6
D
7
D
8
I
9
A
10
I
11
D
12
T
13
E
14
A
15
A
16
E
17
I
18
T
19
E
20
E
21
T
22
A
23
T
24
D
  1. A-Smiles
  2. T-Thank you for trusting us with your care.
  3. E-What questions do you have?
  4. I-Highlight your skills
  5. I-How will you help?
  6. D-Let them know if there is a wait time
  7. D-Real time vs. perceived time
  8. I-State your name
  9. A-Open body language
  10. I-Manage up your cowokers
  11. D-Time expectation
  12. T-Is there anything else I can do?
  13. E-Give them a why
  14. A-Makes Eye Contact
  15. A-Use their name
  16. E-Step-by-step
  17. I-State your role
  18. T-Appreciation for cooperation
  19. E-Clear Expectations
  20. E-Reduces anxiety
  21. T-Thank you for your time
  22. A-Greeting
  23. T-Positive closing
  24. D-Informs how long procedure will take