ClearExpectationsGreetingHowwill youhelp?PositiveclosingStateyournameUsetheirnameLet themknow ifthere is await timeStep-by-stepAppreciationforcooperationTimeexpectationSmilesStateyourroleMakesEyeContactHighlightyourskillsThank youfor trustingus withyour care.Whatquestionsdo youhave?ReducesanxietyInformshow longprocedurewill takeManageup yourcowokersReal timevs.perceivedtimeOpenbodylanguageThankyou foryour timeGivethem awhyIs thereanythingelse I cando?ClearExpectationsGreetingHowwill youhelp?PositiveclosingStateyournameUsetheirnameLet themknow ifthere is await timeStep-by-stepAppreciationforcooperationTimeexpectationSmilesStateyourroleMakesEyeContactHighlightyourskillsThank youfor trustingus withyour care.Whatquestionsdo youhave?ReducesanxietyInformshow longprocedurewill takeManageup yourcowokersReal timevs.perceivedtimeOpenbodylanguageThankyou foryour timeGivethem awhyIs thereanythingelse I cando?

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
E
2
A
3
I
4
T
5
I
6
A
7
D
8
E
9
T
10
D
11
A
12
I
13
A
14
I
15
T
16
E
17
E
18
D
19
I
20
D
21
A
22
T
23
E
24
T
  1. E-Clear Expectations
  2. A-Greeting
  3. I-How will you help?
  4. T-Positive closing
  5. I-State your name
  6. A-Use their name
  7. D-Let them know if there is a wait time
  8. E-Step-by-step
  9. T-Appreciation for cooperation
  10. D-Time expectation
  11. A-Smiles
  12. I-State your role
  13. A-Makes Eye Contact
  14. I-Highlight your skills
  15. T-Thank you for trusting us with your care.
  16. E-What questions do you have?
  17. E-Reduces anxiety
  18. D-Informs how long procedure will take
  19. I-Manage up your cowokers
  20. D-Real time vs. perceived time
  21. A-Open body language
  22. T-Thank you for your time
  23. E-Give them a why
  24. T-Is there anything else I can do?