Givethem awhyInformshow longprocedurewill takeHowwill youhelp?ReducesanxietyGreetingSmilesPositiveclosingOpenbodylanguageHighlightyourskillsWhatquestionsdo youhave?Is thereanythingelse I cando?StateyourroleThank youfor trustingus withyour care.Real timevs.perceivedtimeUsetheirnameStep-by-stepTimeexpectationThankyou foryour timeLet themknow ifthere is await timeClearExpectationsAppreciationforcooperationManageup yourcowokersMakesEyeContactStateyournameGivethem awhyInformshow longprocedurewill takeHowwill youhelp?ReducesanxietyGreetingSmilesPositiveclosingOpenbodylanguageHighlightyourskillsWhatquestionsdo youhave?Is thereanythingelse I cando?StateyourroleThank youfor trustingus withyour care.Real timevs.perceivedtimeUsetheirnameStep-by-stepTimeexpectationThankyou foryour timeLet themknow ifthere is await timeClearExpectationsAppreciationforcooperationManageup yourcowokersMakesEyeContactStateyourname

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
E
2
D
3
I
4
E
5
A
6
A
7
T
8
A
9
I
10
E
11
T
12
I
13
T
14
D
15
A
16
E
17
D
18
T
19
D
20
E
21
T
22
I
23
A
24
I
  1. E-Give them a why
  2. D-Informs how long procedure will take
  3. I-How will you help?
  4. E-Reduces anxiety
  5. A-Greeting
  6. A-Smiles
  7. T-Positive closing
  8. A-Open body language
  9. I-Highlight your skills
  10. E-What questions do you have?
  11. T-Is there anything else I can do?
  12. I-State your role
  13. T-Thank you for trusting us with your care.
  14. D-Real time vs. perceived time
  15. A-Use their name
  16. E-Step-by-step
  17. D-Time expectation
  18. T-Thank you for your time
  19. D-Let them know if there is a wait time
  20. E-Clear Expectations
  21. T-Appreciation for cooperation
  22. I-Manage up your cowokers
  23. A-Makes Eye Contact
  24. I-State your name