Finished acall withno followupPushedfor anappt andgot itPatientsaid theyleft avoicemailTransferredto an officePatient gotyou tosmile/laughon the call(for real)You talked toyourneighbor atleast oncetodaySet a 72hourapptRescheduledan apptinstead ofjustcancellingYou hitEVERYpoint onyour scriptYouofferedTelehearGot a callfrom aDirectMailerScreenpopdidn't work no "ums"in yourcall You doublebooked overa clean andcheckScheduleda back tobackSet a 3rdpartyapptStarted outthe day with1 snack onyour deskTook 50calls byyour lunchtimeYou got apatient to theVM insteadof themcalling backgot hungup on/yelled atCouldn't findan appt formore than 4daysHad toask forhelp onyour callYou arewearingblacksocksOnly gotup fromyour deskon breakFinished acall withno followupPushedfor anappt andgot itPatientsaid theyleft avoicemailTransferredto an officePatient gotyou tosmile/laughon the call(for real)You talked toyourneighbor atleast oncetodaySet a 72hourapptRescheduledan apptinstead ofjustcancellingYou hitEVERYpoint onyour scriptYouofferedTelehearGot a callfrom aDirectMailerScreenpopdidn't work no "ums"in yourcall You doublebooked overa clean andcheckScheduleda back tobackSet a 3rdpartyapptStarted outthe day with1 snack onyour deskTook 50calls byyour lunchtimeYou got apatient to theVM insteadof themcalling backgot hungup on/yelled atCouldn't findan appt formore than 4daysHad toask forhelp onyour callYou arewearingblacksocksOnly gotup fromyour deskon break

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finished a call with no follow up
  2. Pushed for an appt and got it
  3. Patient said they left a voicemail
  4. Transferred to an office
  5. Patient got you to smile/laugh on the call (for real)
  6. You talked to your neighbor at least once today
  7. Set a 72 hour appt
  8. Rescheduled an appt instead of just cancelling
  9. You hit EVERY point on your script
  10. You offered Telehear
  11. Got a call from a Direct Mailer
  12. Screenpop didn't work
  13. no "ums" in your call
  14. You double booked over a clean and check
  15. Scheduled a back to back
  16. Set a 3rd party appt
  17. Started out the day with 1 snack on your desk
  18. Took 50 calls by your lunch time
  19. You got a patient to the VM instead of them calling back
  20. got hung up on/ yelled at
  21. Couldn't find an appt for more than 4 days
  22. Had to ask for help on your call
  23. You are wearing black socks
  24. Only got up from your desk on break