Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Started out the day with 1 snack on your desk
2. Got a call from a Direct Mailer
3. You got a patient to the VM instead of them calling back
4. Set a 72 hour appt
5. Took 50 calls by your lunch time
6. You offered Telehear
7. Had to ask for help on your call
8. You are wearing black socks
9. You talked to your neighbor at least once today
10. Patient got you to smile/laugh on the call (for real)
11. Screenpop didn't work
12. Only got up from your desk on break
13. Rescheduled an appt instead of just cancelling
14. Scheduled a back to back
15. You double booked over a clean and check
16. Finished a call with no follow up
17. Couldn't find an appt for more than 4 days
18. no "ums" in your call
19. Transferred to an office
20. got hung up on/ yelled at
21. You hit EVERY point on your script
22. Patient said they left a voicemail
23. Pushed for an appt and got it
24. Set a 3rd party appt