Couldn't findan appt formore than 4daysGot a callfrom aDirectMailerYou doublebooked overa clean andcheckPatient gotyou tosmile/laughon the call(for real)Had toask forhelp onyour callStarted outthe day with1 snack onyour deskYou hitEVERYpoint onyour scriptTook 50calls byyour lunchtimeFinished acall withno followupSet a 72hourapptno "ums"in yourcall You talked toyourneighbor atleast oncetodayScreenpopdidn't work Patientsaid theyleft avoicemailYou arewearingblacksocksYou got apatient to theVM insteadof themcalling backTransferredto an officegot hungup on/yelled atScheduleda back tobackRescheduledan apptinstead ofjustcancellingOnly gotup fromyour deskon breakPushedfor anappt andgot itSet a 3rdpartyapptYouofferedTelehearCouldn't findan appt formore than 4daysGot a callfrom aDirectMailerYou doublebooked overa clean andcheckPatient gotyou tosmile/laughon the call(for real)Had toask forhelp onyour callStarted outthe day with1 snack onyour deskYou hitEVERYpoint onyour scriptTook 50calls byyour lunchtimeFinished acall withno followupSet a 72hourapptno "ums"in yourcall You talked toyourneighbor atleast oncetodayScreenpopdidn't work Patientsaid theyleft avoicemailYou arewearingblacksocksYou got apatient to theVM insteadof themcalling backTransferredto an officegot hungup on/yelled atScheduleda back tobackRescheduledan apptinstead ofjustcancellingOnly gotup fromyour deskon breakPushedfor anappt andgot itSet a 3rdpartyapptYouofferedTelehear

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Couldn't find an appt for more than 4 days
  2. Got a call from a Direct Mailer
  3. You double booked over a clean and check
  4. Patient got you to smile/laugh on the call (for real)
  5. Had to ask for help on your call
  6. Started out the day with 1 snack on your desk
  7. You hit EVERY point on your script
  8. Took 50 calls by your lunch time
  9. Finished a call with no follow up
  10. Set a 72 hour appt
  11. no "ums" in your call
  12. You talked to your neighbor at least once today
  13. Screenpop didn't work
  14. Patient said they left a voicemail
  15. You are wearing black socks
  16. You got a patient to the VM instead of them calling back
  17. Transferred to an office
  18. got hung up on/ yelled at
  19. Scheduled a back to back
  20. Rescheduled an appt instead of just cancelling
  21. Only got up from your desk on break
  22. Pushed for an appt and got it
  23. Set a 3rd party appt
  24. You offered Telehear