You hitEVERYpoint onyour scriptYou got apatient to theVM insteadof themcalling backFinished acall withno followupRescheduledan apptinstead ofjustcancellingYouofferedTelehearYou doublebooked overa clean andcheckScheduleda back tobackOnly gotup fromyour deskon breakPatient gotyou tosmile/laughon the call(for real)You arewearingblacksocksGot a callfrom aDirectMailerStarted outthe day with1 snack onyour deskno "ums"in yourcall Set a 3rdpartyapptPushedfor anappt andgot itSet a 72hourapptTransferredto an officeYou talked toyourneighbor atleast oncetodayScreenpopdidn't work Couldn't findan appt formore than 4daysPatientsaid theyleft avoicemailgot hungup on/yelled atHad toask forhelp onyour callTook 50calls byyour lunchtimeYou hitEVERYpoint onyour scriptYou got apatient to theVM insteadof themcalling backFinished acall withno followupRescheduledan apptinstead ofjustcancellingYouofferedTelehearYou doublebooked overa clean andcheckScheduleda back tobackOnly gotup fromyour deskon breakPatient gotyou tosmile/laughon the call(for real)You arewearingblacksocksGot a callfrom aDirectMailerStarted outthe day with1 snack onyour deskno "ums"in yourcall Set a 3rdpartyapptPushedfor anappt andgot itSet a 72hourapptTransferredto an officeYou talked toyourneighbor atleast oncetodayScreenpopdidn't work Couldn't findan appt formore than 4daysPatientsaid theyleft avoicemailgot hungup on/yelled atHad toask forhelp onyour callTook 50calls byyour lunchtime

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You hit EVERY point on your script
  2. You got a patient to the VM instead of them calling back
  3. Finished a call with no follow up
  4. Rescheduled an appt instead of just cancelling
  5. You offered Telehear
  6. You double booked over a clean and check
  7. Scheduled a back to back
  8. Only got up from your desk on break
  9. Patient got you to smile/laugh on the call (for real)
  10. You are wearing black socks
  11. Got a call from a Direct Mailer
  12. Started out the day with 1 snack on your desk
  13. no "ums" in your call
  14. Set a 3rd party appt
  15. Pushed for an appt and got it
  16. Set a 72 hour appt
  17. Transferred to an office
  18. You talked to your neighbor at least once today
  19. Screenpop didn't work
  20. Couldn't find an appt for more than 4 days
  21. Patient said they left a voicemail
  22. got hung up on/ yelled at
  23. Had to ask for help on your call
  24. Took 50 calls by your lunch time