You got apatient to theVM insteadof themcalling backStarted outthe day with1 snack onyour deskTransferredto an officeYou doublebooked overa clean andcheckFinished acall withno followupOnly gotup fromyour deskon breakCouldn't findan appt formore than 4daysRescheduledan apptinstead ofjustcancellingno "ums"in yourcall Scheduleda back tobackTook 50calls byyour lunchtimegot hungup on/yelled atPushedfor anappt andgot itSet a 72hourapptYouofferedTelehearSet a 3rdpartyapptGot a callfrom aDirectMailerYou arewearingblacksocksYou hitEVERYpoint onyour scriptPatient gotyou tosmile/laughon the call(for real)Had toask forhelp onyour callPatientsaid theyleft avoicemailYou talked toyourneighbor atleast oncetodayScreenpopdidn't work You got apatient to theVM insteadof themcalling backStarted outthe day with1 snack onyour deskTransferredto an officeYou doublebooked overa clean andcheckFinished acall withno followupOnly gotup fromyour deskon breakCouldn't findan appt formore than 4daysRescheduledan apptinstead ofjustcancellingno "ums"in yourcall Scheduleda back tobackTook 50calls byyour lunchtimegot hungup on/yelled atPushedfor anappt andgot itSet a 72hourapptYouofferedTelehearSet a 3rdpartyapptGot a callfrom aDirectMailerYou arewearingblacksocksYou hitEVERYpoint onyour scriptPatient gotyou tosmile/laughon the call(for real)Had toask forhelp onyour callPatientsaid theyleft avoicemailYou talked toyourneighbor atleast oncetodayScreenpopdidn't work 

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You got a patient to the VM instead of them calling back
  2. Started out the day with 1 snack on your desk
  3. Transferred to an office
  4. You double booked over a clean and check
  5. Finished a call with no follow up
  6. Only got up from your desk on break
  7. Couldn't find an appt for more than 4 days
  8. Rescheduled an appt instead of just cancelling
  9. no "ums" in your call
  10. Scheduled a back to back
  11. Took 50 calls by your lunch time
  12. got hung up on/ yelled at
  13. Pushed for an appt and got it
  14. Set a 72 hour appt
  15. You offered Telehear
  16. Set a 3rd party appt
  17. Got a call from a Direct Mailer
  18. You are wearing black socks
  19. You hit EVERY point on your script
  20. Patient got you to smile/laugh on the call (for real)
  21. Had to ask for help on your call
  22. Patient said they left a voicemail
  23. You talked to your neighbor at least once today
  24. Screenpop didn't work