Set a 72hourapptHad toask forhelp onyour callYou hitEVERYpoint onyour scriptgot hungup on/yelled atScheduleda back tobackYou doublebooked overa clean andcheckPatient gotyou tosmile/laughon the call(for real)no "ums"in yourcall You arewearingblacksocksYou talked toyourneighbor atleast oncetodayTransferredto an officePushedfor anappt andgot itScreenpopdidn't work Took 50calls byyour lunchtimeRescheduledan apptinstead ofjustcancellingSet a 3rdpartyapptOnly gotup fromyour deskon breakGot a callfrom aDirectMailerCouldn't findan appt formore than 4daysPatientsaid theyleft avoicemailYou got apatient to theVM insteadof themcalling backFinished acall withno followupYouofferedTelehearStarted outthe day with1 snack onyour deskSet a 72hourapptHad toask forhelp onyour callYou hitEVERYpoint onyour scriptgot hungup on/yelled atScheduleda back tobackYou doublebooked overa clean andcheckPatient gotyou tosmile/laughon the call(for real)no "ums"in yourcall You arewearingblacksocksYou talked toyourneighbor atleast oncetodayTransferredto an officePushedfor anappt andgot itScreenpopdidn't work Took 50calls byyour lunchtimeRescheduledan apptinstead ofjustcancellingSet a 3rdpartyapptOnly gotup fromyour deskon breakGot a callfrom aDirectMailerCouldn't findan appt formore than 4daysPatientsaid theyleft avoicemailYou got apatient to theVM insteadof themcalling backFinished acall withno followupYouofferedTelehearStarted outthe day with1 snack onyour desk

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set a 72 hour appt
  2. Had to ask for help on your call
  3. You hit EVERY point on your script
  4. got hung up on/ yelled at
  5. Scheduled a back to back
  6. You double booked over a clean and check
  7. Patient got you to smile/laugh on the call (for real)
  8. no "ums" in your call
  9. You are wearing black socks
  10. You talked to your neighbor at least once today
  11. Transferred to an office
  12. Pushed for an appt and got it
  13. Screenpop didn't work
  14. Took 50 calls by your lunch time
  15. Rescheduled an appt instead of just cancelling
  16. Set a 3rd party appt
  17. Only got up from your desk on break
  18. Got a call from a Direct Mailer
  19. Couldn't find an appt for more than 4 days
  20. Patient said they left a voicemail
  21. You got a patient to the VM instead of them calling back
  22. Finished a call with no follow up
  23. You offered Telehear
  24. Started out the day with 1 snack on your desk