(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You hit EVERY point on your script
You got a patient to the VM instead of them calling back
Finished a call with no follow up
Rescheduled an appt instead of just cancelling
You offered Telehear
You double booked over a clean and check
Scheduled a back to back
Only got up from your desk on break
Patient got you to smile/laugh on the call (for real)