got hungup on/yelled atScheduleda back tobackPushedfor anappt andgot itStarted outthe day with1 snack onyour deskYou doublebooked overa clean andcheckPatientsaid theyleft avoicemailYou talked toyourneighbor atleast oncetodayFinished acall withno followupYou arewearingblacksocksPatient gotyou tosmile/laughon the call(for real)Couldn't findan appt formore than 4daysRescheduledan apptinstead ofjustcancellingno "ums"in yourcall Had toask forhelp onyour callOnly gotup fromyour deskon breakSet a 72hourapptYou hitEVERYpoint onyour scriptGot a callfrom aDirectMailerYouofferedTelehearYou got apatient to theVM insteadof themcalling backScreenpopdidn't work Took 50calls byyour lunchtimeSet a 3rdpartyapptTransferredto an officegot hungup on/yelled atScheduleda back tobackPushedfor anappt andgot itStarted outthe day with1 snack onyour deskYou doublebooked overa clean andcheckPatientsaid theyleft avoicemailYou talked toyourneighbor atleast oncetodayFinished acall withno followupYou arewearingblacksocksPatient gotyou tosmile/laughon the call(for real)Couldn't findan appt formore than 4daysRescheduledan apptinstead ofjustcancellingno "ums"in yourcall Had toask forhelp onyour callOnly gotup fromyour deskon breakSet a 72hourapptYou hitEVERYpoint onyour scriptGot a callfrom aDirectMailerYouofferedTelehearYou got apatient to theVM insteadof themcalling backScreenpopdidn't work Took 50calls byyour lunchtimeSet a 3rdpartyapptTransferredto an office

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. got hung up on/ yelled at
  2. Scheduled a back to back
  3. Pushed for an appt and got it
  4. Started out the day with 1 snack on your desk
  5. You double booked over a clean and check
  6. Patient said they left a voicemail
  7. You talked to your neighbor at least once today
  8. Finished a call with no follow up
  9. You are wearing black socks
  10. Patient got you to smile/laugh on the call (for real)
  11. Couldn't find an appt for more than 4 days
  12. Rescheduled an appt instead of just cancelling
  13. no "ums" in your call
  14. Had to ask for help on your call
  15. Only got up from your desk on break
  16. Set a 72 hour appt
  17. You hit EVERY point on your script
  18. Got a call from a Direct Mailer
  19. You offered Telehear
  20. You got a patient to the VM instead of them calling back
  21. Screenpop didn't work
  22. Took 50 calls by your lunch time
  23. Set a 3rd party appt
  24. Transferred to an office