Got a callfrom aDirectMailerHad toask forhelp onyour callFinished acall withno followupRescheduledan apptinstead ofjustcancellingTransferredto an officeOnly gotup fromyour deskon breakYou hitEVERYpoint onyour scriptScheduleda back tobackPatient gotyou tosmile/laughon the call(for real)Couldn't findan appt formore than 4daysYou doublebooked overa clean andcheckYou got apatient to theVM insteadof themcalling backno "ums"in yourcall Started outthe day with1 snack onyour deskScreenpopdidn't work YouofferedTelehearYou arewearingblacksocksTook 50calls byyour lunchtimeSet a 72hourapptgot hungup on/yelled atYou talked toyourneighbor atleast oncetodayPushedfor anappt andgot itSet a 3rdpartyapptPatientsaid theyleft avoicemailGot a callfrom aDirectMailerHad toask forhelp onyour callFinished acall withno followupRescheduledan apptinstead ofjustcancellingTransferredto an officeOnly gotup fromyour deskon breakYou hitEVERYpoint onyour scriptScheduleda back tobackPatient gotyou tosmile/laughon the call(for real)Couldn't findan appt formore than 4daysYou doublebooked overa clean andcheckYou got apatient to theVM insteadof themcalling backno "ums"in yourcall Started outthe day with1 snack onyour deskScreenpopdidn't work YouofferedTelehearYou arewearingblacksocksTook 50calls byyour lunchtimeSet a 72hourapptgot hungup on/yelled atYou talked toyourneighbor atleast oncetodayPushedfor anappt andgot itSet a 3rdpartyapptPatientsaid theyleft avoicemail

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a call from a Direct Mailer
  2. Had to ask for help on your call
  3. Finished a call with no follow up
  4. Rescheduled an appt instead of just cancelling
  5. Transferred to an office
  6. Only got up from your desk on break
  7. You hit EVERY point on your script
  8. Scheduled a back to back
  9. Patient got you to smile/laugh on the call (for real)
  10. Couldn't find an appt for more than 4 days
  11. You double booked over a clean and check
  12. You got a patient to the VM instead of them calling back
  13. no "ums" in your call
  14. Started out the day with 1 snack on your desk
  15. Screenpop didn't work
  16. You offered Telehear
  17. You are wearing black socks
  18. Took 50 calls by your lunch time
  19. Set a 72 hour appt
  20. got hung up on/ yelled at
  21. You talked to your neighbor at least once today
  22. Pushed for an appt and got it
  23. Set a 3rd party appt
  24. Patient said they left a voicemail