Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Only got up from your desk on break
2. Got a call from a Direct Mailer
3. Patient got you to smile/laugh on the call (for real)
4. Set a 3rd party appt
5. Transferred to an office
6. Started out the day with 1 snack on your desk
7. You got a patient to the VM instead of them calling back
8. Finished a call with no follow up
9. You hit EVERY point on your script
10. You offered Telehear
11. You talked to your neighbor at least once today
12. got hung up on/ yelled at
13. Pushed for an appt and got it
14. Scheduled a back to back
15. Set a 72 hour appt
16. Had to ask for help on your call
17. Took 50 calls by your lunch time
18. Screenpop didn't work
19. no "ums" in your call
20. You double booked over a clean and check
21. Rescheduled an appt instead of just cancelling
22. Couldn't find an appt for more than 4 days
23. You are wearing black socks
24. Patient said they left a voicemail