Patientsaid theyleft avoicemailPushedfor anappt andgot itScreenpopdidn't work Set a 3rdpartyapptno "ums"in yourcall got hungup on/yelled atTook 50calls byyour lunchtimeYouofferedTelehearGot a callfrom aDirectMailerYou talked toyourneighbor atleast oncetodayFinished acall withno followupSet a 72hourapptYou arewearingblacksocksYou doublebooked overa clean andcheckYou hitEVERYpoint onyour scriptScheduleda back tobackOnly gotup fromyour deskon breakHad toask forhelp onyour callCouldn't findan appt formore than 4daysRescheduledan apptinstead ofjustcancellingPatient gotyou tosmile/laughon the call(for real)Transferredto an officeYou got apatient to theVM insteadof themcalling backStarted outthe day with1 snack onyour deskPatientsaid theyleft avoicemailPushedfor anappt andgot itScreenpopdidn't work Set a 3rdpartyapptno "ums"in yourcall got hungup on/yelled atTook 50calls byyour lunchtimeYouofferedTelehearGot a callfrom aDirectMailerYou talked toyourneighbor atleast oncetodayFinished acall withno followupSet a 72hourapptYou arewearingblacksocksYou doublebooked overa clean andcheckYou hitEVERYpoint onyour scriptScheduleda back tobackOnly gotup fromyour deskon breakHad toask forhelp onyour callCouldn't findan appt formore than 4daysRescheduledan apptinstead ofjustcancellingPatient gotyou tosmile/laughon the call(for real)Transferredto an officeYou got apatient to theVM insteadof themcalling backStarted outthe day with1 snack onyour desk

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient said they left a voicemail
  2. Pushed for an appt and got it
  3. Screenpop didn't work
  4. Set a 3rd party appt
  5. no "ums" in your call
  6. got hung up on/ yelled at
  7. Took 50 calls by your lunch time
  8. You offered Telehear
  9. Got a call from a Direct Mailer
  10. You talked to your neighbor at least once today
  11. Finished a call with no follow up
  12. Set a 72 hour appt
  13. You are wearing black socks
  14. You double booked over a clean and check
  15. You hit EVERY point on your script
  16. Scheduled a back to back
  17. Only got up from your desk on break
  18. Had to ask for help on your call
  19. Couldn't find an appt for more than 4 days
  20. Rescheduled an appt instead of just cancelling
  21. Patient got you to smile/laugh on the call (for real)
  22. Transferred to an office
  23. You got a patient to the VM instead of them calling back
  24. Started out the day with 1 snack on your desk