Got a callfrom aDirectMailerHad toask forhelp onyour callCouldn't findan appt formore than 4daysPatient gotyou tosmile/laughon the call(for real)Only gotup fromyour deskon breakYou hitEVERYpoint onyour scriptRescheduledan apptinstead ofjustcancellingYou arewearingblacksocksgot hungup on/yelled atFinished acall withno followupPatientsaid theyleft avoicemailYou doublebooked overa clean andcheckPushedfor anappt andgot itStarted outthe day with1 snack onyour deskScheduleda back tobackSet a 3rdpartyapptScreenpopdidn't work Transferredto an officeTook 50calls byyour lunchtimeno "ums"in yourcall YouofferedTelehearYou talked toyourneighbor atleast oncetodaySet a 72hourapptYou got apatient to theVM insteadof themcalling backGot a callfrom aDirectMailerHad toask forhelp onyour callCouldn't findan appt formore than 4daysPatient gotyou tosmile/laughon the call(for real)Only gotup fromyour deskon breakYou hitEVERYpoint onyour scriptRescheduledan apptinstead ofjustcancellingYou arewearingblacksocksgot hungup on/yelled atFinished acall withno followupPatientsaid theyleft avoicemailYou doublebooked overa clean andcheckPushedfor anappt andgot itStarted outthe day with1 snack onyour deskScheduleda back tobackSet a 3rdpartyapptScreenpopdidn't work Transferredto an officeTook 50calls byyour lunchtimeno "ums"in yourcall YouofferedTelehearYou talked toyourneighbor atleast oncetodaySet a 72hourapptYou got apatient to theVM insteadof themcalling back

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a call from a Direct Mailer
  2. Had to ask for help on your call
  3. Couldn't find an appt for more than 4 days
  4. Patient got you to smile/laugh on the call (for real)
  5. Only got up from your desk on break
  6. You hit EVERY point on your script
  7. Rescheduled an appt instead of just cancelling
  8. You are wearing black socks
  9. got hung up on/ yelled at
  10. Finished a call with no follow up
  11. Patient said they left a voicemail
  12. You double booked over a clean and check
  13. Pushed for an appt and got it
  14. Started out the day with 1 snack on your desk
  15. Scheduled a back to back
  16. Set a 3rd party appt
  17. Screenpop didn't work
  18. Transferred to an office
  19. Took 50 calls by your lunch time
  20. no "ums" in your call
  21. You offered Telehear
  22. You talked to your neighbor at least once today
  23. Set a 72 hour appt
  24. You got a patient to the VM instead of them calling back