EducateCustomeron ERICARead CallMonitoringDisclosureFileTRMSInitiateOutbound callasauthenticationSend Snipof SAVEDSolutionsClosean ATOalertFileBillingDisputeIdentify apossibleperpUseSTACIHelp apeer inthe chatUseFDTHWaivea fee ininteractSendWebRefSend apeer a SCarticle ingroup pingCorrectlyplace888 holdUse LexisNexis asa form ofAuthSend aSCA anE-CardGet a 10on asurveySendACHemailSend Snipof DG's inskypeFileACHClaimPlace aStopPaymentUseVCASPing EmilyBOFA'sMascotnameEducateCustomeron ERICARead CallMonitoringDisclosureFileTRMSInitiateOutbound callasauthenticationSend Snipof SAVEDSolutionsClosean ATOalertFileBillingDisputeIdentify apossibleperpUseSTACIHelp apeer inthe chatUseFDTHWaivea fee ininteractSendWebRefSend apeer a SCarticle ingroup pingCorrectlyplace888 holdUse LexisNexis asa form ofAuthSend aSCA anE-CardGet a 10on asurveySendACHemailSend Snipof DG's inskypeFileACHClaimPlace aStopPaymentUseVCASPing EmilyBOFA'sMascotname

PSB ATM Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate Customer on ERICA
  2. Read Call Monitoring Disclosure
  3. File TRMS
  4. Initiate Outbound call as authentication
  5. Send Snip of SAVED Solutions
  6. Close an ATO alert
  7. File Billing Dispute
  8. Identify a possible perp
  9. Use STACI
  10. Help a peer in the chat
  11. Use FDTH
  12. Waive a fee in interact
  13. Send Web Ref
  14. Send a peer a SC article in group ping
  15. Correctly place 888 hold
  16. Use Lexis Nexis as a form of Auth
  17. Send a SCA an E-Card
  18. Get a 10 on a survey
  19. Send ACH email
  20. Send Snip of DG's in skype
  21. File ACH Claim
  22. Place a Stop Payment
  23. Use VCAS
  24. Ping Emily BOFA's Mascot name