I'm going tomake surethis issue isaddressed.Let medoublecheck thatfor you.I cancertainlycheck thatfor you.I will contactyou with anupdate by...I amhappyto help.I cando thatfor you.I cancertainlyhelp youwith that.I will doeverythingI can toresolve thisissue.So whatI'mhearingis...Weappreciateyourbusiness.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Let mefindthat outfor you.I apologizefor theinconvenience.I wouldrecommend.I've readthe notesfrom yourprevious call.I'veidentifiedthe issue.Thank youfor beingan Avesiscustomer.I appreciateyou bringthis to myattention.What elsecan I helpyou with?GreatQuestion. I'llfind that outfor you.I can seehow thatwould beupsetting.I can seehowfrustratingthat can be.Youropinionmattersto us.I'm sorryyou aregoingthrough this.I'm going tomake surethis issue isaddressed.Let medoublecheck thatfor you.I cancertainlycheck thatfor you.I will contactyou with anupdate by...I amhappyto help.I cando thatfor you.I cancertainlyhelp youwith that.I will doeverythingI can toresolve thisissue.So whatI'mhearingis...Weappreciateyourbusiness.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Let mefindthat outfor you.I apologizefor theinconvenience.I wouldrecommend.I've readthe notesfrom yourprevious call.I'veidentifiedthe issue.Thank youfor beingan Avesiscustomer.I appreciateyou bringthis to myattention.What elsecan I helpyou with?GreatQuestion. I'llfind that outfor you.I can seehow thatwould beupsetting.I can seehowfrustratingthat can be.Youropinionmattersto us.I'm sorryyou aregoingthrough this.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm going to make sure this issue is addressed.
  2. Let me double check that for you.
  3. I can certainly check that for you.
  4. I will contact you with an update by...
  5. I am happy to help.
  6. I can do that for you.
  7. I can certainly help you with that.
  8. I will do everything I can to resolve this issue.
  9. So what I'm hearing is...
  10. We appreciate your business.
  11. On behalf of Avesis, I'd like to thank you for your patience.
  12. Let me find that out for you.
  13. I apologize for the inconvenience.
  14. I would recommend.
  15. I've read the notes from your previous call.
  16. I've identified the issue.
  17. Thank you for being an Avesis customer.
  18. I appreciate you bring this to my attention.
  19. What else can I help you with?
  20. Great Question. I'll find that out for you.
  21. I can see how that would be upsetting.
  22. I can see how frustrating that can be.
  23. Your opinion matters to us.
  24. I'm sorry you are going through this.