Thank youfor beingan Avesiscustomer.I amhappyto help.Let medoublecheck thatfor you.I cando thatfor you.I can seehowfrustratingthat can be.So whatI'mhearingis...I'm sorryyou aregoingthrough this.I'veidentifiedthe issue.I'm going tomake surethis issue isaddressed.I can seehow thatwould beupsetting.I will doeverythingI can toresolve thisissue.What elsecan I helpyou with?I wouldrecommend.Youropinionmattersto us.I cancertainlyhelp youwith that.Let mefindthat outfor you.I apologizefor theinconvenience.GreatQuestion. I'llfind that outfor you.I appreciateyou bringthis to myattention.I will contactyou with anupdate by...I cancertainlycheck thatfor you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Weappreciateyourbusiness.I've readthe notesfrom yourprevious call.Thank youfor beingan Avesiscustomer.I amhappyto help.Let medoublecheck thatfor you.I cando thatfor you.I can seehowfrustratingthat can be.So whatI'mhearingis...I'm sorryyou aregoingthrough this.I'veidentifiedthe issue.I'm going tomake surethis issue isaddressed.I can seehow thatwould beupsetting.I will doeverythingI can toresolve thisissue.What elsecan I helpyou with?I wouldrecommend.Youropinionmattersto us.I cancertainlyhelp youwith that.Let mefindthat outfor you.I apologizefor theinconvenience.GreatQuestion. I'llfind that outfor you.I appreciateyou bringthis to myattention.I will contactyou with anupdate by...I cancertainlycheck thatfor you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Weappreciateyourbusiness.I've readthe notesfrom yourprevious call.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for being an Avesis customer.
  2. I am happy to help.
  3. Let me double check that for you.
  4. I can do that for you.
  5. I can see how frustrating that can be.
  6. So what I'm hearing is...
  7. I'm sorry you are going through this.
  8. I've identified the issue.
  9. I'm going to make sure this issue is addressed.
  10. I can see how that would be upsetting.
  11. I will do everything I can to resolve this issue.
  12. What else can I help you with?
  13. I would recommend.
  14. Your opinion matters to us.
  15. I can certainly help you with that.
  16. Let me find that out for you.
  17. I apologize for the inconvenience.
  18. Great Question. I'll find that out for you.
  19. I appreciate you bring this to my attention.
  20. I will contact you with an update by...
  21. I can certainly check that for you.
  22. On behalf of Avesis, I'd like to thank you for your patience.
  23. We appreciate your business.
  24. I've read the notes from your previous call.