I'm sorryyou aregoingthrough this.Let medoublecheck thatfor you.I'veidentifiedthe issue.I cancertainlyhelp youwith that.I amhappyto help.I cancertainlycheck thatfor you.I can seehowfrustratingthat can be.I can seehow thatwould beupsetting.I appreciateyou bringthis to myattention.Weappreciateyourbusiness.Thank youfor beingan Avesiscustomer.GreatQuestion. I'llfind that outfor you.I will doeverythingI can toresolve thisissue.I will contactyou with anupdate by...I've readthe notesfrom yourprevious call.What elsecan I helpyou with?I apologizefor theinconvenience.I wouldrecommend.I'm going tomake surethis issue isaddressed.On behalf ofAvesis, I'd liketo thank youfor yourpatience.So whatI'mhearingis...I cando thatfor you.Youropinionmattersto us.Let mefindthat outfor you.I'm sorryyou aregoingthrough this.Let medoublecheck thatfor you.I'veidentifiedthe issue.I cancertainlyhelp youwith that.I amhappyto help.I cancertainlycheck thatfor you.I can seehowfrustratingthat can be.I can seehow thatwould beupsetting.I appreciateyou bringthis to myattention.Weappreciateyourbusiness.Thank youfor beingan Avesiscustomer.GreatQuestion. I'llfind that outfor you.I will doeverythingI can toresolve thisissue.I will contactyou with anupdate by...I've readthe notesfrom yourprevious call.What elsecan I helpyou with?I apologizefor theinconvenience.I wouldrecommend.I'm going tomake surethis issue isaddressed.On behalf ofAvesis, I'd liketo thank youfor yourpatience.So whatI'mhearingis...I cando thatfor you.Youropinionmattersto us.Let mefindthat outfor you.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry you are going through this.
  2. Let me double check that for you.
  3. I've identified the issue.
  4. I can certainly help you with that.
  5. I am happy to help.
  6. I can certainly check that for you.
  7. I can see how frustrating that can be.
  8. I can see how that would be upsetting.
  9. I appreciate you bring this to my attention.
  10. We appreciate your business.
  11. Thank you for being an Avesis customer.
  12. Great Question. I'll find that out for you.
  13. I will do everything I can to resolve this issue.
  14. I will contact you with an update by...
  15. I've read the notes from your previous call.
  16. What else can I help you with?
  17. I apologize for the inconvenience.
  18. I would recommend.
  19. I'm going to make sure this issue is addressed.
  20. On behalf of Avesis, I'd like to thank you for your patience.
  21. So what I'm hearing is...
  22. I can do that for you.
  23. Your opinion matters to us.
  24. Let me find that out for you.