I'm going tomake surethis issue isaddressed.I will doeverythingI can toresolve thisissue.I amhappyto help.I cando thatfor you.I appreciateyou bringthis to myattention.Youropinionmattersto us.I cancertainlycheck thatfor you.So whatI'mhearingis...Weappreciateyourbusiness.Let mefindthat outfor you.I'veidentifiedthe issue.I apologizefor theinconvenience.Thank youfor beingan Avesiscustomer.On behalf ofAvesis, I'd liketo thank youfor yourpatience.What elsecan I helpyou with?I will contactyou with anupdate by...Let medoublecheck thatfor you.I wouldrecommend.I'm sorryyou aregoingthrough this.I can seehow thatwould beupsetting.I've readthe notesfrom yourprevious call.I cancertainlyhelp youwith that.GreatQuestion. I'llfind that outfor you.I can seehowfrustratingthat can be.I'm going tomake surethis issue isaddressed.I will doeverythingI can toresolve thisissue.I amhappyto help.I cando thatfor you.I appreciateyou bringthis to myattention.Youropinionmattersto us.I cancertainlycheck thatfor you.So whatI'mhearingis...Weappreciateyourbusiness.Let mefindthat outfor you.I'veidentifiedthe issue.I apologizefor theinconvenience.Thank youfor beingan Avesiscustomer.On behalf ofAvesis, I'd liketo thank youfor yourpatience.What elsecan I helpyou with?I will contactyou with anupdate by...Let medoublecheck thatfor you.I wouldrecommend.I'm sorryyou aregoingthrough this.I can seehow thatwould beupsetting.I've readthe notesfrom yourprevious call.I cancertainlyhelp youwith that.GreatQuestion. I'llfind that outfor you.I can seehowfrustratingthat can be.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm going to make sure this issue is addressed.
  2. I will do everything I can to resolve this issue.
  3. I am happy to help.
  4. I can do that for you.
  5. I appreciate you bring this to my attention.
  6. Your opinion matters to us.
  7. I can certainly check that for you.
  8. So what I'm hearing is...
  9. We appreciate your business.
  10. Let me find that out for you.
  11. I've identified the issue.
  12. I apologize for the inconvenience.
  13. Thank you for being an Avesis customer.
  14. On behalf of Avesis, I'd like to thank you for your patience.
  15. What else can I help you with?
  16. I will contact you with an update by...
  17. Let me double check that for you.
  18. I would recommend.
  19. I'm sorry you are going through this.
  20. I can see how that would be upsetting.
  21. I've read the notes from your previous call.
  22. I can certainly help you with that.
  23. Great Question. I'll find that out for you.
  24. I can see how frustrating that can be.