So whatI'mhearingis...Weappreciateyourbusiness.I'veidentifiedthe issue.I apologizefor theinconvenience.What elsecan I helpyou with?GreatQuestion. I'llfind that outfor you.I cancertainlyhelp youwith that.Let mefindthat outfor you.Thank youfor beingan Avesiscustomer.I've readthe notesfrom yourprevious call.Youropinionmattersto us.I will doeverythingI can toresolve thisissue.I'm going tomake surethis issue isaddressed.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I can seehowfrustratingthat can be.I'm sorryyou aregoingthrough this.Let medoublecheck thatfor you.I amhappyto help.I can seehow thatwould beupsetting.I will contactyou with anupdate by...I cancertainlycheck thatfor you.I wouldrecommend.I appreciateyou bringthis to myattention.I cando thatfor you.So whatI'mhearingis...Weappreciateyourbusiness.I'veidentifiedthe issue.I apologizefor theinconvenience.What elsecan I helpyou with?GreatQuestion. I'llfind that outfor you.I cancertainlyhelp youwith that.Let mefindthat outfor you.Thank youfor beingan Avesiscustomer.I've readthe notesfrom yourprevious call.Youropinionmattersto us.I will doeverythingI can toresolve thisissue.I'm going tomake surethis issue isaddressed.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I can seehowfrustratingthat can be.I'm sorryyou aregoingthrough this.Let medoublecheck thatfor you.I amhappyto help.I can seehow thatwould beupsetting.I will contactyou with anupdate by...I cancertainlycheck thatfor you.I wouldrecommend.I appreciateyou bringthis to myattention.I cando thatfor you.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. So what I'm hearing is...
  2. We appreciate your business.
  3. I've identified the issue.
  4. I apologize for the inconvenience.
  5. What else can I help you with?
  6. Great Question. I'll find that out for you.
  7. I can certainly help you with that.
  8. Let me find that out for you.
  9. Thank you for being an Avesis customer.
  10. I've read the notes from your previous call.
  11. Your opinion matters to us.
  12. I will do everything I can to resolve this issue.
  13. I'm going to make sure this issue is addressed.
  14. On behalf of Avesis, I'd like to thank you for your patience.
  15. I can see how frustrating that can be.
  16. I'm sorry you are going through this.
  17. Let me double check that for you.
  18. I am happy to help.
  19. I can see how that would be upsetting.
  20. I will contact you with an update by...
  21. I can certainly check that for you.
  22. I would recommend.
  23. I appreciate you bring this to my attention.
  24. I can do that for you.