I can seehow thatwould beupsetting.So whatI'mhearingis...I amhappyto help.I cancertainlyhelp youwith that.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I cando thatfor you.Thank youfor beingan Avesiscustomer.I'veidentifiedthe issue.I can seehowfrustratingthat can be.I wouldrecommend.I'm sorryyou aregoingthrough this.I appreciateyou bringthis to myattention.GreatQuestion. I'llfind that outfor you.I cancertainlycheck thatfor you.Let mefindthat outfor you.I will contactyou with anupdate by...Weappreciateyourbusiness.I will doeverythingI can toresolve thisissue.I'm going tomake surethis issue isaddressed.What elsecan I helpyou with?I apologizefor theinconvenience.Youropinionmattersto us.Let medoublecheck thatfor you.I've readthe notesfrom yourprevious call.I can seehow thatwould beupsetting.So whatI'mhearingis...I amhappyto help.I cancertainlyhelp youwith that.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I cando thatfor you.Thank youfor beingan Avesiscustomer.I'veidentifiedthe issue.I can seehowfrustratingthat can be.I wouldrecommend.I'm sorryyou aregoingthrough this.I appreciateyou bringthis to myattention.GreatQuestion. I'llfind that outfor you.I cancertainlycheck thatfor you.Let mefindthat outfor you.I will contactyou with anupdate by...Weappreciateyourbusiness.I will doeverythingI can toresolve thisissue.I'm going tomake surethis issue isaddressed.What elsecan I helpyou with?I apologizefor theinconvenience.Youropinionmattersto us.Let medoublecheck thatfor you.I've readthe notesfrom yourprevious call.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can see how that would be upsetting.
  2. So what I'm hearing is...
  3. I am happy to help.
  4. I can certainly help you with that.
  5. On behalf of Avesis, I'd like to thank you for your patience.
  6. I can do that for you.
  7. Thank you for being an Avesis customer.
  8. I've identified the issue.
  9. I can see how frustrating that can be.
  10. I would recommend.
  11. I'm sorry you are going through this.
  12. I appreciate you bring this to my attention.
  13. Great Question. I'll find that out for you.
  14. I can certainly check that for you.
  15. Let me find that out for you.
  16. I will contact you with an update by...
  17. We appreciate your business.
  18. I will do everything I can to resolve this issue.
  19. I'm going to make sure this issue is addressed.
  20. What else can I help you with?
  21. I apologize for the inconvenience.
  22. Your opinion matters to us.
  23. Let me double check that for you.
  24. I've read the notes from your previous call.