I'm going tomake surethis issue isaddressed.I wouldrecommend.I appreciateyou bringthis to myattention.I can seehowfrustratingthat can be.I cancertainlyhelp youwith that.I amhappyto help.Let medoublecheck thatfor you.I'm sorryyou aregoingthrough this.Youropinionmattersto us.I cando thatfor you.I'veidentifiedthe issue.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I will doeverythingI can toresolve thisissue.What elsecan I helpyou with?Let mefindthat outfor you.I apologizefor theinconvenience.I will contactyou with anupdate by...Weappreciateyourbusiness.GreatQuestion. I'llfind that outfor you.So whatI'mhearingis...Thank youfor beingan Avesiscustomer.I've readthe notesfrom yourprevious call.I cancertainlycheck thatfor you.I can seehow thatwould beupsetting.I'm going tomake surethis issue isaddressed.I wouldrecommend.I appreciateyou bringthis to myattention.I can seehowfrustratingthat can be.I cancertainlyhelp youwith that.I amhappyto help.Let medoublecheck thatfor you.I'm sorryyou aregoingthrough this.Youropinionmattersto us.I cando thatfor you.I'veidentifiedthe issue.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I will doeverythingI can toresolve thisissue.What elsecan I helpyou with?Let mefindthat outfor you.I apologizefor theinconvenience.I will contactyou with anupdate by...Weappreciateyourbusiness.GreatQuestion. I'llfind that outfor you.So whatI'mhearingis...Thank youfor beingan Avesiscustomer.I've readthe notesfrom yourprevious call.I cancertainlycheck thatfor you.I can seehow thatwould beupsetting.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm going to make sure this issue is addressed.
  2. I would recommend.
  3. I appreciate you bring this to my attention.
  4. I can see how frustrating that can be.
  5. I can certainly help you with that.
  6. I am happy to help.
  7. Let me double check that for you.
  8. I'm sorry you are going through this.
  9. Your opinion matters to us.
  10. I can do that for you.
  11. I've identified the issue.
  12. On behalf of Avesis, I'd like to thank you for your patience.
  13. I will do everything I can to resolve this issue.
  14. What else can I help you with?
  15. Let me find that out for you.
  16. I apologize for the inconvenience.
  17. I will contact you with an update by...
  18. We appreciate your business.
  19. Great Question. I'll find that out for you.
  20. So what I'm hearing is...
  21. Thank you for being an Avesis customer.
  22. I've read the notes from your previous call.
  23. I can certainly check that for you.
  24. I can see how that would be upsetting.