I can seehow thatwould beupsetting.I cando thatfor you.Let medoublecheck thatfor you.I will contactyou with anupdate by...What elsecan I helpyou with?I apologizefor theinconvenience.I amhappyto help.I'm sorryyou aregoingthrough this.I cancertainlyhelp youwith that.So whatI'mhearingis...Thank youfor beingan Avesiscustomer.I wouldrecommend.I can seehowfrustratingthat can be.I'm going tomake surethis issue isaddressed.I appreciateyou bringthis to myattention.I've readthe notesfrom yourprevious call.I cancertainlycheck thatfor you.I'veidentifiedthe issue.Let mefindthat outfor you.Youropinionmattersto us.GreatQuestion. I'llfind that outfor you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I will doeverythingI can toresolve thisissue.Weappreciateyourbusiness.I can seehow thatwould beupsetting.I cando thatfor you.Let medoublecheck thatfor you.I will contactyou with anupdate by...What elsecan I helpyou with?I apologizefor theinconvenience.I amhappyto help.I'm sorryyou aregoingthrough this.I cancertainlyhelp youwith that.So whatI'mhearingis...Thank youfor beingan Avesiscustomer.I wouldrecommend.I can seehowfrustratingthat can be.I'm going tomake surethis issue isaddressed.I appreciateyou bringthis to myattention.I've readthe notesfrom yourprevious call.I cancertainlycheck thatfor you.I'veidentifiedthe issue.Let mefindthat outfor you.Youropinionmattersto us.GreatQuestion. I'llfind that outfor you.On behalf ofAvesis, I'd liketo thank youfor yourpatience.I will doeverythingI can toresolve thisissue.Weappreciateyourbusiness.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can see how that would be upsetting.
  2. I can do that for you.
  3. Let me double check that for you.
  4. I will contact you with an update by...
  5. What else can I help you with?
  6. I apologize for the inconvenience.
  7. I am happy to help.
  8. I'm sorry you are going through this.
  9. I can certainly help you with that.
  10. So what I'm hearing is...
  11. Thank you for being an Avesis customer.
  12. I would recommend.
  13. I can see how frustrating that can be.
  14. I'm going to make sure this issue is addressed.
  15. I appreciate you bring this to my attention.
  16. I've read the notes from your previous call.
  17. I can certainly check that for you.
  18. I've identified the issue.
  19. Let me find that out for you.
  20. Your opinion matters to us.
  21. Great Question. I'll find that out for you.
  22. On behalf of Avesis, I'd like to thank you for your patience.
  23. I will do everything I can to resolve this issue.
  24. We appreciate your business.