I will contactyou with anupdate by...I'veidentifiedthe issue.I amhappyto help.Weappreciateyourbusiness.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Thank youfor beingan Avesiscustomer.GreatQuestion. I'llfind that outfor you.What elsecan I helpyou with?Let mefindthat outfor you.So whatI'mhearingis...Youropinionmattersto us.I've readthe notesfrom yourprevious call.I appreciateyou bringthis to myattention.Let medoublecheck thatfor you.I cando thatfor you.I wouldrecommend.I apologizefor theinconvenience.I cancertainlycheck thatfor you.I can seehow thatwould beupsetting.I cancertainlyhelp youwith that.I can seehowfrustratingthat can be.I will doeverythingI can toresolve thisissue.I'm sorryyou aregoingthrough this.I'm going tomake surethis issue isaddressed.I will contactyou with anupdate by...I'veidentifiedthe issue.I amhappyto help.Weappreciateyourbusiness.On behalf ofAvesis, I'd liketo thank youfor yourpatience.Thank youfor beingan Avesiscustomer.GreatQuestion. I'llfind that outfor you.What elsecan I helpyou with?Let mefindthat outfor you.So whatI'mhearingis...Youropinionmattersto us.I've readthe notesfrom yourprevious call.I appreciateyou bringthis to myattention.Let medoublecheck thatfor you.I cando thatfor you.I wouldrecommend.I apologizefor theinconvenience.I cancertainlycheck thatfor you.I can seehow thatwould beupsetting.I cancertainlyhelp youwith that.I can seehowfrustratingthat can be.I will doeverythingI can toresolve thisissue.I'm sorryyou aregoingthrough this.I'm going tomake surethis issue isaddressed.

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I will contact you with an update by...
  2. I've identified the issue.
  3. I am happy to help.
  4. We appreciate your business.
  5. On behalf of Avesis, I'd like to thank you for your patience.
  6. Thank you for being an Avesis customer.
  7. Great Question. I'll find that out for you.
  8. What else can I help you with?
  9. Let me find that out for you.
  10. So what I'm hearing is...
  11. Your opinion matters to us.
  12. I've read the notes from your previous call.
  13. I appreciate you bring this to my attention.
  14. Let me double check that for you.
  15. I can do that for you.
  16. I would recommend.
  17. I apologize for the inconvenience.
  18. I can certainly check that for you.
  19. I can see how that would be upsetting.
  20. I can certainly help you with that.
  21. I can see how frustrating that can be.
  22. I will do everything I can to resolve this issue.
  23. I'm sorry you are going through this.
  24. I'm going to make sure this issue is addressed.