Use the digitaldemos to guidea client througha digitalplatformRegister aclient for theBarclays appResolve anissue with aclient whocannot loginto ROLBEscalate anissue to rapidresponse usingthe clientsupport formmethodConvert 2client's tomobilePINsentry in1 daySpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Resolve anissue with aclient whocannot log inRegister aclient for theBarclays appResolve "Anerror whengenerating regcode" andprovide clientwith reg codeUse thePinView optionin UCA to allowclient to viewtheir pinUse the digitaldemos to guidea client througha digitalplatformRead throughthe rapidresponseMyKMS PageSuccessfullyregister 3client's forthe app in 1dayUse theerror codeassist toolTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBComplete the"Digital ProblemSolving" digitalimmersionmoduleUse the digitaldemos to guidea client througha digitalplatformRegister aclient for theBarclays appResolve anissue with aclient whocannot loginto ROLBEscalate anissue to rapidresponse usingthe clientsupport formmethodConvert 2client's tomobilePINsentry in1 daySpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Resolve anissue with aclient whocannot log inRegister aclient for theBarclays appResolve "Anerror whengenerating regcode" andprovide clientwith reg codeUse thePinView optionin UCA to allowclient to viewtheir pinUse the digitaldemos to guidea client througha digitalplatformRead throughthe rapidresponseMyKMS PageSuccessfullyregister 3client's forthe app in 1dayUse theerror codeassist toolTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBComplete the"Digital ProblemSolving" digitalimmersionmodule

Big Brother Digital Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the digital demos to guide a client through a digital platform
  2. Register a client for the Barclays app
  3. Resolve an issue with a client who cannot log into ROLB
  4. Escalate an issue to rapid response using the client support form method
  5. Convert 2 client's to mobile PINsentry in 1 day
  6. Speedy onboard a Hong Kong client (Barclays app & ROLB)
  7. Resolve an issue with a client who cannot log in
  8. Register a client for the Barclays app
  9. Resolve "An error when generating reg code" and provide client with reg code
  10. Use the PinView option in UCA to allow client to view their pin
  11. Use the digital demos to guide a client through a digital platform
  12. Read through the rapid response MyKMS Page
  13. Successfully register 3 client's for the app in 1 day
  14. Use the error code assist tool
  15. Talk a client through getting their membership number on screen from ROLB
  16. Complete the "Digital Problem Solving" digital immersion module