Use thePinView optionin UCA to allowclient to viewtheir pinConvert 2client's tomobilePINsentry in1 dayRegister aclient for theBarclays appResolve "Anerror whengenerating regcode" andprovide clientwith reg codeUse theerror codeassist toolSuccessfullyregister 3client's forthe app in 1dayRead throughthe rapidresponseMyKMS PageUse the digitaldemos to guidea client througha digitalplatformResolve anissue with aclient whocannot loginto ROLBEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve anissue with aclient whocannot log inSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Use the digitaldemos to guidea client througha digitalplatformRegister aclient for theBarclays appTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBComplete the"Digital ProblemSolving" digitalimmersionmoduleUse thePinView optionin UCA to allowclient to viewtheir pinConvert 2client's tomobilePINsentry in1 dayRegister aclient for theBarclays appResolve "Anerror whengenerating regcode" andprovide clientwith reg codeUse theerror codeassist toolSuccessfullyregister 3client's forthe app in 1dayRead throughthe rapidresponseMyKMS PageUse the digitaldemos to guidea client througha digitalplatformResolve anissue with aclient whocannot loginto ROLBEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve anissue with aclient whocannot log inSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Use the digitaldemos to guidea client througha digitalplatformRegister aclient for theBarclays appTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBComplete the"Digital ProblemSolving" digitalimmersionmodule

Big Brother Digital Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the PinView option in UCA to allow client to view their pin
  2. Convert 2 client's to mobile PINsentry in 1 day
  3. Register a client for the Barclays app
  4. Resolve "An error when generating reg code" and provide client with reg code
  5. Use the error code assist tool
  6. Successfully register 3 client's for the app in 1 day
  7. Read through the rapid response MyKMS Page
  8. Use the digital demos to guide a client through a digital platform
  9. Resolve an issue with a client who cannot log into ROLB
  10. Escalate an issue to rapid response using the client support form method
  11. Resolve an issue with a client who cannot log in
  12. Speedy onboard a Hong Kong client (Barclays app & ROLB)
  13. Use the digital demos to guide a client through a digital platform
  14. Register a client for the Barclays app
  15. Talk a client through getting their membership number on screen from ROLB
  16. Complete the "Digital Problem Solving" digital immersion module