Speedyonboard aHong Kongclient (Barclaysapp & ROLB)Resolve anissue with aclient whocannot loginto ROLBUse theerror codeassist toolTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBResolve anissue with aclient whocannot log inComplete the"Digital ProblemSolving" digitalimmersionmoduleRegister aclient for theBarclays appEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve "Anerror whengenerating regcode" andprovide clientwith reg codeRead throughthe rapidresponseMyKMS PageUse thePinView optionin UCA to allowclient to viewtheir pinUse the digitaldemos to guidea client througha digitalplatformSuccessfullyregister 3client's forthe app in 1dayConvert 2client's tomobilePINsentry in1 dayRegister aclient for theBarclays appUse the digitaldemos to guidea client througha digitalplatformSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Resolve anissue with aclient whocannot loginto ROLBUse theerror codeassist toolTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBResolve anissue with aclient whocannot log inComplete the"Digital ProblemSolving" digitalimmersionmoduleRegister aclient for theBarclays appEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve "Anerror whengenerating regcode" andprovide clientwith reg codeRead throughthe rapidresponseMyKMS PageUse thePinView optionin UCA to allowclient to viewtheir pinUse the digitaldemos to guidea client througha digitalplatformSuccessfullyregister 3client's forthe app in 1dayConvert 2client's tomobilePINsentry in1 dayRegister aclient for theBarclays appUse the digitaldemos to guidea client througha digitalplatform

Big Brother Digital Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speedy onboard a Hong Kong client (Barclays app & ROLB)
  2. Resolve an issue with a client who cannot log into ROLB
  3. Use the error code assist tool
  4. Talk a client through getting their membership number on screen from ROLB
  5. Resolve an issue with a client who cannot log in
  6. Complete the "Digital Problem Solving" digital immersion module
  7. Register a client for the Barclays app
  8. Escalate an issue to rapid response using the client support form method
  9. Resolve "An error when generating reg code" and provide client with reg code
  10. Read through the rapid response MyKMS Page
  11. Use the PinView option in UCA to allow client to view their pin
  12. Use the digital demos to guide a client through a digital platform
  13. Successfully register 3 client's for the app in 1 day
  14. Convert 2 client's to mobile PINsentry in 1 day
  15. Register a client for the Barclays app
  16. Use the digital demos to guide a client through a digital platform