Talk a clientthrough gettingtheir membershipnumber on screenfrom ROLBRegister aclient for theBarclays appSuccessfullyregister 3client's forthe app in 1dayUse theerror codeassist toolConvert 2client's tomobilePINsentry in1 dayResolve "Anerror whengenerating regcode" andprovide clientwith reg codeEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve anissue with aclient whocannot loginto ROLBResolve anissue with aclient whocannot log inUse the digitaldemos to guidea client througha digitalplatformUse thePinView optionin UCA to allowclient to viewtheir pinComplete the"Digital ProblemSolving" digitalimmersionmoduleRead throughthe rapidresponseMyKMS PageUse the digitaldemos to guidea client througha digitalplatformSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Register aclient for theBarclays appTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBRegister aclient for theBarclays appSuccessfullyregister 3client's forthe app in 1dayUse theerror codeassist toolConvert 2client's tomobilePINsentry in1 dayResolve "Anerror whengenerating regcode" andprovide clientwith reg codeEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve anissue with aclient whocannot loginto ROLBResolve anissue with aclient whocannot log inUse the digitaldemos to guidea client througha digitalplatformUse thePinView optionin UCA to allowclient to viewtheir pinComplete the"Digital ProblemSolving" digitalimmersionmoduleRead throughthe rapidresponseMyKMS PageUse the digitaldemos to guidea client througha digitalplatformSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Register aclient for theBarclays app

Big Brother Digital Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk a client through getting their membership number on screen from ROLB
  2. Register a client for the Barclays app
  3. Successfully register 3 client's for the app in 1 day
  4. Use the error code assist tool
  5. Convert 2 client's to mobile PINsentry in 1 day
  6. Resolve "An error when generating reg code" and provide client with reg code
  7. Escalate an issue to rapid response using the client support form method
  8. Resolve an issue with a client who cannot log into ROLB
  9. Resolve an issue with a client who cannot log in
  10. Use the digital demos to guide a client through a digital platform
  11. Use the PinView option in UCA to allow client to view their pin
  12. Complete the "Digital Problem Solving" digital immersion module
  13. Read through the rapid response MyKMS Page
  14. Use the digital demos to guide a client through a digital platform
  15. Speedy onboard a Hong Kong client (Barclays app & ROLB)
  16. Register a client for the Barclays app