Register aclient for theBarclays appResolve anissue with aclient whocannot loginto ROLBUse thePinView optionin UCA to allowclient to viewtheir pinRegister aclient for theBarclays appSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Complete the"Digital ProblemSolving" digitalimmersionmoduleResolve "Anerror whengenerating regcode" andprovide clientwith reg codeSuccessfullyregister 3client's forthe app in 1dayTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBUse the digitaldemos to guidea client througha digitalplatformRead throughthe rapidresponseMyKMS PageResolve anissue with aclient whocannot log inEscalate anissue to rapidresponse usingthe clientsupport formmethodUse the digitaldemos to guidea client througha digitalplatformUse theerror codeassist toolConvert 2client's tomobilePINsentry in1 dayRegister aclient for theBarclays appResolve anissue with aclient whocannot loginto ROLBUse thePinView optionin UCA to allowclient to viewtheir pinRegister aclient for theBarclays appSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Complete the"Digital ProblemSolving" digitalimmersionmoduleResolve "Anerror whengenerating regcode" andprovide clientwith reg codeSuccessfullyregister 3client's forthe app in 1dayTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBUse the digitaldemos to guidea client througha digitalplatformRead throughthe rapidresponseMyKMS PageResolve anissue with aclient whocannot log inEscalate anissue to rapidresponse usingthe clientsupport formmethodUse the digitaldemos to guidea client througha digitalplatformUse theerror codeassist toolConvert 2client's tomobilePINsentry in1 day

Big Brother Digital Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Register a client for the Barclays app
  2. Resolve an issue with a client who cannot log into ROLB
  3. Use the PinView option in UCA to allow client to view their pin
  4. Register a client for the Barclays app
  5. Speedy onboard a Hong Kong client (Barclays app & ROLB)
  6. Complete the "Digital Problem Solving" digital immersion module
  7. Resolve "An error when generating reg code" and provide client with reg code
  8. Successfully register 3 client's for the app in 1 day
  9. Talk a client through getting their membership number on screen from ROLB
  10. Use the digital demos to guide a client through a digital platform
  11. Read through the rapid response MyKMS Page
  12. Resolve an issue with a client who cannot log in
  13. Escalate an issue to rapid response using the client support form method
  14. Use the digital demos to guide a client through a digital platform
  15. Use the error code assist tool
  16. Convert 2 client's to mobile PINsentry in 1 day