Resolve anissue with aclient whocannot loginto ROLBUse the digitaldemos to guidea client througha digitalplatformSuccessfullyregister 3client's forthe app in 1dayUse theerror codeassist toolEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve anissue with aclient whocannot log inRegister aclient for theBarclays appResolve "Anerror whengenerating regcode" andprovide clientwith reg codeConvert 2client's tomobilePINsentry in1 dayUse thePinView optionin UCA to allowclient to viewtheir pinRegister aclient for theBarclays appTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBUse the digitaldemos to guidea client througha digitalplatformSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Read throughthe rapidresponseMyKMS PageComplete the"Digital ProblemSolving" digitalimmersionmoduleResolve anissue with aclient whocannot loginto ROLBUse the digitaldemos to guidea client througha digitalplatformSuccessfullyregister 3client's forthe app in 1dayUse theerror codeassist toolEscalate anissue to rapidresponse usingthe clientsupport formmethodResolve anissue with aclient whocannot log inRegister aclient for theBarclays appResolve "Anerror whengenerating regcode" andprovide clientwith reg codeConvert 2client's tomobilePINsentry in1 dayUse thePinView optionin UCA to allowclient to viewtheir pinRegister aclient for theBarclays appTalk a clientthrough gettingtheir membershipnumber on screenfrom ROLBUse the digitaldemos to guidea client througha digitalplatformSpeedyonboard aHong Kongclient (Barclaysapp & ROLB)Read throughthe rapidresponseMyKMS PageComplete the"Digital ProblemSolving" digitalimmersionmodule

Big Brother Digital Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve an issue with a client who cannot log into ROLB
  2. Use the digital demos to guide a client through a digital platform
  3. Successfully register 3 client's for the app in 1 day
  4. Use the error code assist tool
  5. Escalate an issue to rapid response using the client support form method
  6. Resolve an issue with a client who cannot log in
  7. Register a client for the Barclays app
  8. Resolve "An error when generating reg code" and provide client with reg code
  9. Convert 2 client's to mobile PINsentry in 1 day
  10. Use the PinView option in UCA to allow client to view their pin
  11. Register a client for the Barclays app
  12. Talk a client through getting their membership number on screen from ROLB
  13. Use the digital demos to guide a client through a digital platform
  14. Speedy onboard a Hong Kong client (Barclays app & ROLB)
  15. Read through the rapid response MyKMS Page
  16. Complete the "Digital Problem Solving" digital immersion module