Case History Knowledge Articles Billing zip code Backorder After Pay Broken Candle Scenario Returned to Sender Scenario! Has Yet to Ship Urban Renewal Items URBN Aim Vintage Love Items Allow 2 business days for lost package action 24-48 Business hours Request Refund for Lost Package Action Report a Damaged Item Reship or refund missing item Has Yet to Ship Scenario New Shopper, First Order Scenario! Customer’s 360 Page in Salesforce Request Replacement for Incorrect Item Order Received Customer Action/ Feedback Customer Can Keep Resend Order Confirmation Action Case History Knowledge Articles Billing zip code Backorder After Pay Broken Candle Scenario Returned to Sender Scenario! Has Yet to Ship Urban Renewal Items URBN Aim Vintage Love Items Allow 2 business days for lost package action 24-48 Business hours Request Refund for Lost Package Action Report a Damaged Item Reship or refund missing item Has Yet to Ship Scenario New Shopper, First Order Scenario! Customer’s 360 Page in Salesforce Request Replacement for Incorrect Item Order Received Customer Action/ Feedback Customer Can Keep Resend Order Confirmation Action
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Case History
Knowledge Articles
Billing zip code
Backorder
After Pay
Broken Candle Scenario
Returned to Sender Scenario!
Has Yet to Ship
Urban Renewal Items
URBN Aim
Vintage Love Items
Allow 2 business days for lost package action
24-48 Business hours
Request Refund for Lost Package Action
Report a Damaged Item
Reship or refund missing item
Has Yet to Ship Scenario
New Shopper, First Order Scenario!
Customer’s 360 Page in Salesforce
Request Replacement for Incorrect Item
Order Received
Customer Action/ Feedback
Customer Can Keep
Resend Order Confirmation Action