Customer Action/ Feedback Backorder Customer’s 360 Page in Salesforce Resend Order Confirmation Action URBN Aim Case History Broken Candle Scenario Order Received Request Replacement for Incorrect Item Report a Damaged Item Has Yet to Ship Scenario Allow 2 business days for lost package action Billing zip code Has Yet to Ship 24-48 Business hours Returned to Sender Scenario! After Pay Knowledge Articles Request Refund for Lost Package Action Urban Renewal Items Vintage Love Items Customer Can Keep Reship or refund missing item New Shopper, First Order Scenario! Customer Action/ Feedback Backorder Customer’s 360 Page in Salesforce Resend Order Confirmation Action URBN Aim Case History Broken Candle Scenario Order Received Request Replacement for Incorrect Item Report a Damaged Item Has Yet to Ship Scenario Allow 2 business days for lost package action Billing zip code Has Yet to Ship 24-48 Business hours Returned to Sender Scenario! After Pay Knowledge Articles Request Refund for Lost Package Action Urban Renewal Items Vintage Love Items Customer Can Keep Reship or refund missing item New Shopper, First Order Scenario!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Action/ Feedback
Backorder
Customer’s 360 Page in Salesforce
Resend Order Confirmation Action
URBN Aim
Case History
Broken Candle Scenario
Order Received
Request Replacement for Incorrect Item
Report a Damaged Item
Has Yet to Ship Scenario
Allow 2 business days for lost package action
Billing zip code
Has Yet to Ship
24-48 Business hours
Returned to Sender Scenario!
After Pay
Knowledge Articles
Request Refund for Lost Package Action
Urban Renewal Items
Vintage Love Items
Customer Can Keep
Reship or refund missing item
New Shopper, First Order Scenario!