URBN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Request Replacement for Incorrect Item
2. Reship or refund missing item
3. Knowledge Articles
4. Has Yet to Ship
5. Allow 2 business days for lost package action
6. Resend Order Confirmation Action
7. Has Yet to Ship Scenario
8. After Pay
9. Case History
10. Order Received
11. Customer’s 360 Page in Salesforce
12. 24-48 Business hours
13. Broken Candle Scenario
14. Returned to Sender Scenario!
15. Vintage Love Items
16. URBN Aim
17. Request Refund for Lost Package Action
18. Customer Can Keep
19. Urban Renewal Items
20. New Shopper, First Order Scenario!
21. Customer Action/ Feedback
22. Backorder
23. Report a Damaged Item
24. Billing zip code