ResendOrderConfirmationActionCustomerCanKeepOrderReceivedAllow 2businessdays for lostpackageactionAfterPayKnowledgeArticlesHasYet toShipReturnedto SenderScenario!NewShopper,First OrderScenario!VintageLoveItemsReport aDamagedItemBrokenCandleScenarioCustomerAction/FeedbackBillingzipcodeUrbanRenewalItemsRequestReplacementfor IncorrectItemCaseHistoryReship orrefundmissingitem24-48BusinesshoursHas Yetto ShipScenarioRequestRefund forLostPackageActionBackorderURBNAimCustomer’s360 PageinSalesforceResendOrderConfirmationActionCustomerCanKeepOrderReceivedAllow 2businessdays for lostpackageactionAfterPayKnowledgeArticlesHasYet toShipReturnedto SenderScenario!NewShopper,First OrderScenario!VintageLoveItemsReport aDamagedItemBrokenCandleScenarioCustomerAction/FeedbackBillingzipcodeUrbanRenewalItemsRequestReplacementfor IncorrectItemCaseHistoryReship orrefundmissingitem24-48BusinesshoursHas Yetto ShipScenarioRequestRefund forLostPackageActionBackorderURBNAimCustomer’s360 PageinSalesforce

URBN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resend Order Confirmation Action
  2. Customer Can Keep
  3. Order Received
  4. Allow 2 business days for lost package action
  5. After Pay
  6. Knowledge Articles
  7. Has Yet to Ship
  8. Returned to Sender Scenario!
  9. New Shopper, First Order Scenario!
  10. Vintage Love Items
  11. Report a Damaged Item
  12. Broken Candle Scenario
  13. Customer Action/ Feedback
  14. Billing zip code
  15. Urban Renewal Items
  16. Request Replacement for Incorrect Item
  17. Case History
  18. Reship or refund missing item
  19. 24-48 Business hours
  20. Has Yet to Ship Scenario
  21. Request Refund for Lost Package Action
  22. Backorder
  23. URBN Aim
  24. Customer’s 360 Page in Salesforce