Customer’s360 PageinSalesforceOrderReceivedAllow 2businessdays for lostpackageactionCustomerAction/FeedbackHas Yetto ShipScenarioBillingzipcodeNewShopper,First OrderScenario!ResendOrderConfirmationAction24-48BusinesshoursAfterPayBrokenCandleScenarioReturnedto SenderScenario!CaseHistoryHasYet toShipVintageLoveItemsReship orrefundmissingitemKnowledgeArticlesUrbanRenewalItemsRequestRefund forLostPackageActionReport aDamagedItemCustomerCanKeepBackorderRequestReplacementfor IncorrectItemURBNAimCustomer’s360 PageinSalesforceOrderReceivedAllow 2businessdays for lostpackageactionCustomerAction/FeedbackHas Yetto ShipScenarioBillingzipcodeNewShopper,First OrderScenario!ResendOrderConfirmationAction24-48BusinesshoursAfterPayBrokenCandleScenarioReturnedto SenderScenario!CaseHistoryHasYet toShipVintageLoveItemsReship orrefundmissingitemKnowledgeArticlesUrbanRenewalItemsRequestRefund forLostPackageActionReport aDamagedItemCustomerCanKeepBackorderRequestReplacementfor IncorrectItemURBNAim

URBN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer’s 360 Page in Salesforce
  2. Order Received
  3. Allow 2 business days for lost package action
  4. Customer Action/ Feedback
  5. Has Yet to Ship Scenario
  6. Billing zip code
  7. New Shopper, First Order Scenario!
  8. Resend Order Confirmation Action
  9. 24-48 Business hours
  10. After Pay
  11. Broken Candle Scenario
  12. Returned to Sender Scenario!
  13. Case History
  14. Has Yet to Ship
  15. Vintage Love Items
  16. Reship or refund missing item
  17. Knowledge Articles
  18. Urban Renewal Items
  19. Request Refund for Lost Package Action
  20. Report a Damaged Item
  21. Customer Can Keep
  22. Backorder
  23. Request Replacement for Incorrect Item
  24. URBN Aim