2 reachesin oneinterval(submitevidence)Average calltime is betterthan yourunit (submitevidence)3 reachesin one hour(submitevidence)5 attemptsin 1 intervalfrom thebacklogLower calllength thancall center(reportvalues)Average 2.0raw reachesper hour beforebreak(submitevidence)Based on yourschedule for Dec 2014,after the first workweek, how manyaverage reaches doyou need to meet the100% WOOT objective(round up to thenearest reach)?10attemptsin oneinterval(submitevidence)Average dailywrap up time isbetter thanrecommendationof 5:00 minutes orless9 attempts inone interval(submitevidence)Average prep timeis better than callcenterrecommendationof x < 20 secondsIM for aPID (jotdowninterval)Average calllength on aworking day is12.0 minutes < x <15.0 minutes(submit evidence)Attemptspercentageis better thanunit(submitevidence)Based on yourschedule for Dec 2014,how many averagereaches do you needto earn the half compday (round up to thenearest reach beforeadjusting forspecialties or FREEspace)?1.8rppaidhfor a fullwork dayAverage preptime is betterthan callcenter(submitevidence)Average dailywrap up isbetter than callcenter(submitevidence)Attemptpercentage ishigher thanteam's(submitevidence)Based on yourschedule for Dec 2014,how many averagereaches do you needto earn in order to raiseYTD reach rate by 1%(round up to thenearest reach)?Make twoattempts within7 minutes ofshift starting(submitevidence)Met 1.75rpprodh onsame day ofteam's weeklymeeting(submitdate and rate)8 attempts inone interval(submitevidence)Take a pastdue call inActiveCoaching(submitevidence)2 reachesin oneinterval(submitevidence)Average calltime is betterthan yourunit (submitevidence)3 reachesin one hour(submitevidence)5 attemptsin 1 intervalfrom thebacklogLower calllength thancall center(reportvalues)Average 2.0raw reachesper hour beforebreak(submitevidence)Based on yourschedule for Dec 2014,after the first workweek, how manyaverage reaches doyou need to meet the100% WOOT objective(round up to thenearest reach)?10attemptsin oneinterval(submitevidence)Average dailywrap up time isbetter thanrecommendationof 5:00 minutes orless9 attempts inone interval(submitevidence)Average prep timeis better than callcenterrecommendationof x < 20 secondsIM for aPID (jotdowninterval)Average calllength on aworking day is12.0 minutes < x <15.0 minutes(submit evidence)Attemptspercentageis better thanunit(submitevidence)Based on yourschedule for Dec 2014,how many averagereaches do you needto earn the half compday (round up to thenearest reach beforeadjusting forspecialties or FREEspace)?1.8rppaidhfor a fullwork dayAverage preptime is betterthan callcenter(submitevidence)Average dailywrap up isbetter than callcenter(submitevidence)Attemptpercentage ishigher thanteam's(submitevidence)Based on yourschedule for Dec 2014,how many averagereaches do you needto earn in order to raiseYTD reach rate by 1%(round up to thenearest reach)?Make twoattempts within7 minutes ofshift starting(submitevidence)Met 1.75rpprodh onsame day ofteam's weeklymeeting(submitdate and rate)8 attempts inone interval(submitevidence)Take a pastdue call inActiveCoaching(submitevidence)

Dec 2014 team competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 reaches in one interval (submit evidence)
  2. Average call time is better than your unit (submit evidence)
  3. 3 reaches in one hour (submit evidence)
  4. 5 attempts in 1 interval from the backlog
  5. Lower call length than call center (report values)
  6. Average 2.0 raw reaches per hour before break (submit evidence)
  7. Based on your schedule for Dec 2014, after the first work week, how many average reaches do you need to meet the 100% WOOT objective (round up to the nearest reach)?
  8. 10 attempts in one interval (submit evidence)
  9. Average daily wrap up time is better than recommendation of 5:00 minutes or less
  10. 9 attempts in one interval (submit evidence)
  11. Average prep time is better than call center recommendation of x < 20 seconds
  12. IM for a PID (jot down interval)
  13. Average call length on a working day is 12.0 minutes < x < 15.0 minutes (submit evidence)
  14. Attempts percentage is better than unit (submit evidence)
  15. Based on your schedule for Dec 2014, how many average reaches do you need to earn the half comp day (round up to the nearest reach before adjusting for specialties or FREE space)?
  16. 1.8 rppaidh for a full work day
  17. Average prep time is better than call center (submit evidence)
  18. Average daily wrap up is better than call center (submit evidence)
  19. Attempt percentage is higher than team's (submit evidence)
  20. Based on your schedule for Dec 2014, how many average reaches do you need to earn in order to raise YTD reach rate by 1% (round up to the nearest reach)?
  21. Make two attempts within 7 minutes of shift starting (submit evidence)
  22. Met 1.75 rpprodh on same day of team's weekly meeting (submit date and rate)
  23. 8 attempts in one interval (submit evidence)
  24. Take a past due call in Active Coaching (submit evidence)