(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer calls you by the wrong name
Had someone yell at you today
I need to redeem my rewards
I need to make a payment
I can't hear you!
what part of California are you from?
Closed an account
lost internet connection
I need to speak to a supervisor
Had a call over 15 mins today
Customer acknowledged your survey and said they would take it