ExpeditereportLeadsoffShippingstatuscheckStatusofreportTransferto XIFINAdhesionfall offExpireddeviceCallfromTMTransferto Tier 2MDNcallbackEOWcallbackOBCmade toAccountEnd ofWearCallDevicereturnstatuscheckVCSsignupSkinirritationZioSuite/ZioReportinquiryMRFsent topatientLost intransitTextMsginquiryMyZioappinquiryNochargerequestAddphysicianInterpreterrequestedExpeditereportLeadsoffShippingstatuscheckStatusofreportTransferto XIFINAdhesionfall offExpireddeviceCallfromTMTransferto Tier 2MDNcallbackEOWcallbackOBCmade toAccountEnd ofWearCallDevicereturnstatuscheckVCSsignupSkinirritationZioSuite/ZioReportinquiryMRFsent topatientLost intransitTextMsginquiryMyZioappinquiryNochargerequestAddphysicianInterpreterrequested

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
N
5
G
6
B
7
I
8
O
9
B
10
O
11
I
12
G
13
I
14
N
15
B
16
O
17
N
18
N
19
I
20
O
21
B
22
O
23
G
24
I
  1. B-Expedite report
  2. G-Leads off
  3. G-Shipping status check
  4. N-Status of report
  5. G-Transfer to XIFIN
  6. B-Adhesion fall off
  7. I-Expired device
  8. O-Call from TM
  9. B-Transfer to Tier 2
  10. O-MDN callback
  11. I-EOW callback
  12. G-OBC made to Account
  13. I-End of Wear Call
  14. N-Device return status check
  15. B-VCS signup
  16. O-Skin irritation
  17. N-ZioSuite/ZioReport inquiry
  18. N-MRF sent to patient
  19. I-Lost in transit
  20. O-Text Msg inquiry
  21. B-MyZio app inquiry
  22. O-No charge request
  23. G-Add physician
  24. I-Interpreter requested