LeadsoffCallfromTMMRFsent topatientExpireddeviceDevicereturnstatuscheckMDNcallbackInterpreterrequestedAdhesionfall offZioSuite/ZioReportinquiryTextMsginquiryLost intransitEnd ofWearCallStatusofreportNochargerequestTransferto Tier 2OBCmade toAccountTransferto XIFINExpeditereportEOWcallbackVCSsignupSkinirritationAddphysicianShippingstatuscheckMyZioappinquiryLeadsoffCallfromTMMRFsent topatientExpireddeviceDevicereturnstatuscheckMDNcallbackInterpreterrequestedAdhesionfall offZioSuite/ZioReportinquiryTextMsginquiryLost intransitEnd ofWearCallStatusofreportNochargerequestTransferto Tier 2OBCmade toAccountTransferto XIFINExpeditereportEOWcallbackVCSsignupSkinirritationAddphysicianShippingstatuscheckMyZioappinquiry

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
I
5
N
6
O
7
I
8
B
9
N
10
O
11
I
12
I
13
N
14
O
15
B
16
G
17
G
18
B
19
I
20
B
21
O
22
G
23
G
24
B
  1. G-Leads off
  2. O-Call from TM
  3. N-MRF sent to patient
  4. I-Expired device
  5. N-Device return status check
  6. O-MDN callback
  7. I-Interpreter requested
  8. B-Adhesion fall off
  9. N-ZioSuite/ZioReport inquiry
  10. O-Text Msg inquiry
  11. I-Lost in transit
  12. I-End of Wear Call
  13. N-Status of report
  14. O-No charge request
  15. B-Transfer to Tier 2
  16. G-OBC made to Account
  17. G-Transfer to XIFIN
  18. B-Expedite report
  19. I-EOW callback
  20. B-VCS signup
  21. O-Skin irritation
  22. G-Add physician
  23. G-Shipping status check
  24. B-MyZio app inquiry