NochargerequestMyZioappinquiryStatusofreportShippingstatuscheckLeadsoffAdhesionfall offVCSsignupTransferto Tier 2DevicereturnstatuscheckTextMsginquiryTransferto XIFINAddphysicianEnd ofWearCallInterpreterrequestedSkinirritationCallfromTMMRFsent topatientExpireddeviceLost intransitExpeditereportMDNcallbackZioSuite/ZioReportinquiryEOWcallbackOBCmade toAccountNochargerequestMyZioappinquiryStatusofreportShippingstatuscheckLeadsoffAdhesionfall offVCSsignupTransferto Tier 2DevicereturnstatuscheckTextMsginquiryTransferto XIFINAddphysicianEnd ofWearCallInterpreterrequestedSkinirritationCallfromTMMRFsent topatientExpireddeviceLost intransitExpeditereportMDNcallbackZioSuite/ZioReportinquiryEOWcallbackOBCmade toAccount

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
G
5
G
6
B
7
B
8
B
9
N
10
O
11
G
12
G
13
I
14
I
15
O
16
O
17
N
18
I
19
I
20
B
21
O
22
N
23
I
24
G
  1. O-No charge request
  2. B-MyZio app inquiry
  3. N-Status of report
  4. G-Shipping status check
  5. G-Leads off
  6. B-Adhesion fall off
  7. B-VCS signup
  8. B-Transfer to Tier 2
  9. N-Device return status check
  10. O-Text Msg inquiry
  11. G-Transfer to XIFIN
  12. G-Add physician
  13. I-End of Wear Call
  14. I-Interpreter requested
  15. O-Skin irritation
  16. O-Call from TM
  17. N-MRF sent to patient
  18. I-Expired device
  19. I-Lost in transit
  20. B-Expedite report
  21. O-MDN callback
  22. N-ZioSuite/ZioReport inquiry
  23. I-EOW callback
  24. G-OBC made to Account