OBCmade toAccountLost intransitMDNcallbackLeadsoffEnd ofWearCallMRFsent topatientShippingstatuscheckAdhesionfall offMyZioappinquiryStatusofreportDevicereturnstatuscheckEOWcallbackNochargerequestInterpreterrequestedAddphysicianZioSuite/ZioReportinquiryTransferto XIFINExpeditereportCallfromTMVCSsignupTextMsginquirySkinirritationExpireddeviceTransferto Tier 2OBCmade toAccountLost intransitMDNcallbackLeadsoffEnd ofWearCallMRFsent topatientShippingstatuscheckAdhesionfall offMyZioappinquiryStatusofreportDevicereturnstatuscheckEOWcallbackNochargerequestInterpreterrequestedAddphysicianZioSuite/ZioReportinquiryTransferto XIFINExpeditereportCallfromTMVCSsignupTextMsginquirySkinirritationExpireddeviceTransferto Tier 2

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
O
4
G
5
I
6
N
7
G
8
B
9
B
10
N
11
N
12
I
13
O
14
I
15
G
16
N
17
G
18
B
19
O
20
B
21
O
22
O
23
I
24
B
  1. G-OBC made to Account
  2. I-Lost in transit
  3. O-MDN callback
  4. G-Leads off
  5. I-End of Wear Call
  6. N-MRF sent to patient
  7. G-Shipping status check
  8. B-Adhesion fall off
  9. B-MyZio app inquiry
  10. N-Status of report
  11. N-Device return status check
  12. I-EOW callback
  13. O-No charge request
  14. I-Interpreter requested
  15. G-Add physician
  16. N-ZioSuite/ZioReport inquiry
  17. G-Transfer to XIFIN
  18. B-Expedite report
  19. O-Call from TM
  20. B-VCS signup
  21. O-Text Msg inquiry
  22. O-Skin irritation
  23. I-Expired device
  24. B-Transfer to Tier 2