Lost intransitOBCmade toAccountMyZioappinquiryTextMsginquiryStatusofreportVCSsignupLeadsoffTransferto Tier 2NochargerequestEnd ofWearCallEOWcallbackShippingstatuscheckDevicereturnstatuscheckAdhesionfall offCallfromTMTransferto XIFINSkinirritationExpeditereportAddphysicianMDNcallbackExpireddeviceInterpreterrequestedZioSuite/ZioReportinquiryMRFsent topatientLost intransitOBCmade toAccountMyZioappinquiryTextMsginquiryStatusofreportVCSsignupLeadsoffTransferto Tier 2NochargerequestEnd ofWearCallEOWcallbackShippingstatuscheckDevicereturnstatuscheckAdhesionfall offCallfromTMTransferto XIFINSkinirritationExpeditereportAddphysicianMDNcallbackExpireddeviceInterpreterrequestedZioSuite/ZioReportinquiryMRFsent topatient

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
B
4
O
5
N
6
B
7
G
8
B
9
O
10
I
11
I
12
G
13
N
14
B
15
O
16
G
17
O
18
B
19
G
20
O
21
I
22
I
23
N
24
N
  1. I-Lost in transit
  2. G-OBC made to Account
  3. B-MyZio app inquiry
  4. O-Text Msg inquiry
  5. N-Status of report
  6. B-VCS signup
  7. G-Leads off
  8. B-Transfer to Tier 2
  9. O-No charge request
  10. I-End of Wear Call
  11. I-EOW callback
  12. G-Shipping status check
  13. N-Device return status check
  14. B-Adhesion fall off
  15. O-Call from TM
  16. G-Transfer to XIFIN
  17. O-Skin irritation
  18. B-Expedite report
  19. G-Add physician
  20. O-MDN callback
  21. I-Expired device
  22. I-Interpreter requested
  23. N-ZioSuite/ZioReport inquiry
  24. N-MRF sent to patient