DevicereturnstatuscheckAdhesionfall offVCSsignupEOWcallbackMyZioappinquiryOBCmade toAccountSkinirritationTextMsginquiryEnd ofWearCallStatusofreportZioSuite/ZioReportinquiryLeadsoffExpireddeviceMDNcallbackNochargerequestCallfromTMTransferto XIFINShippingstatuscheckMRFsent topatientAddphysicianInterpreterrequestedTransferto Tier 2Lost intransitExpeditereportDevicereturnstatuscheckAdhesionfall offVCSsignupEOWcallbackMyZioappinquiryOBCmade toAccountSkinirritationTextMsginquiryEnd ofWearCallStatusofreportZioSuite/ZioReportinquiryLeadsoffExpireddeviceMDNcallbackNochargerequestCallfromTMTransferto XIFINShippingstatuscheckMRFsent topatientAddphysicianInterpreterrequestedTransferto Tier 2Lost intransitExpeditereport

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
B
4
I
5
B
6
G
7
O
8
O
9
I
10
N
11
N
12
G
13
I
14
O
15
O
16
O
17
G
18
G
19
N
20
G
21
I
22
B
23
I
24
B
  1. N-Device return status check
  2. B-Adhesion fall off
  3. B-VCS signup
  4. I-EOW callback
  5. B-MyZio app inquiry
  6. G-OBC made to Account
  7. O-Skin irritation
  8. O-Text Msg inquiry
  9. I-End of Wear Call
  10. N-Status of report
  11. N-ZioSuite/ZioReport inquiry
  12. G-Leads off
  13. I-Expired device
  14. O-MDN callback
  15. O-No charge request
  16. O-Call from TM
  17. G-Transfer to XIFIN
  18. G-Shipping status check
  19. N-MRF sent to patient
  20. G-Add physician
  21. I-Interpreter requested
  22. B-Transfer to Tier 2
  23. I-Lost in transit
  24. B-Expedite report