EOWcallbackOBCmade toAccountMRFsent topatientMyZioappinquirySkinirritationExpeditereportAddphysicianLeadsoffTransferto Tier 2Adhesionfall offDevicereturnstatuscheckShippingstatuscheckMDNcallbackLost intransitCallfromTMVCSsignupTextMsginquiryZioSuite/ZioReportinquiryReportstatusinquiryNochargerequestInterpreterrequestedTransferto XIFINExpireddeviceEnd ofWearCallEOWcallbackOBCmade toAccountMRFsent topatientMyZioappinquirySkinirritationExpeditereportAddphysicianLeadsoffTransferto Tier 2Adhesionfall offDevicereturnstatuscheckShippingstatuscheckMDNcallbackLost intransitCallfromTMVCSsignupTextMsginquiryZioSuite/ZioReportinquiryReportstatusinquiryNochargerequestInterpreterrequestedTransferto XIFINExpireddeviceEnd ofWearCall

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
N
4
B
5
O
6
B
7
G
8
G
9
B
10
B
11
N
12
G
13
O
14
I
15
O
16
B
17
O
18
N
19
N
20
O
21
I
22
G
23
I
24
I
  1. I-EOW callback
  2. G-OBC made to Account
  3. N-MRF sent to patient
  4. B-MyZio app inquiry
  5. O-Skin irritation
  6. B-Expedite report
  7. G-Add physician
  8. G-Leads off
  9. B-Transfer to Tier 2
  10. B-Adhesion fall off
  11. N-Device return status check
  12. G-Shipping status check
  13. O-MDN callback
  14. I-Lost in transit
  15. O-Call from TM
  16. B-VCS signup
  17. O-Text Msg inquiry
  18. N-ZioSuite/ZioReport inquiry
  19. N-Report status inquiry
  20. O-No charge request
  21. I-Interpreter requested
  22. G-Transfer to XIFIN
  23. I-Expired device
  24. I-End of Wear Call