SkinirritationExpeditereportTransferto XIFINEnd ofWearCallTransferto Tier 2DevicereturnstatuscheckInterpreterrequestedEOWcallbackExpireddeviceLeadsoffVCSsignupAddphysicianCallfromTMMDNcallbackTextMsginquiryZioSuite/ZioReportinquiryReportstatusinquiryNochargerequestAdhesionfall offMyZioappinquiryLost intransitOBCmade toAccountShippingstatuscheckMRFsent topatientSkinirritationExpeditereportTransferto XIFINEnd ofWearCallTransferto Tier 2DevicereturnstatuscheckInterpreterrequestedEOWcallbackExpireddeviceLeadsoffVCSsignupAddphysicianCallfromTMMDNcallbackTextMsginquiryZioSuite/ZioReportinquiryReportstatusinquiryNochargerequestAdhesionfall offMyZioappinquiryLost intransitOBCmade toAccountShippingstatuscheckMRFsent topatient

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
I
5
B
6
N
7
I
8
I
9
I
10
G
11
B
12
G
13
O
14
O
15
O
16
N
17
N
18
O
19
B
20
B
21
I
22
G
23
G
24
N
  1. O-Skin irritation
  2. B-Expedite report
  3. G-Transfer to XIFIN
  4. I-End of Wear Call
  5. B-Transfer to Tier 2
  6. N-Device return status check
  7. I-Interpreter requested
  8. I-EOW callback
  9. I-Expired device
  10. G-Leads off
  11. B-VCS signup
  12. G-Add physician
  13. O-Call from TM
  14. O-MDN callback
  15. O-Text Msg inquiry
  16. N-ZioSuite/ZioReport inquiry
  17. N-Report status inquiry
  18. O-No charge request
  19. B-Adhesion fall off
  20. B-MyZio app inquiry
  21. I-Lost in transit
  22. G-OBC made to Account
  23. G-Shipping status check
  24. N-MRF sent to patient