LeadsoffCallfromTMExpireddeviceSkinirritationZioSuite/ZioReportinquiryDevicereturnstatuscheckOBCmade toAccountNochargerequestMDNcallbackTransferto Tier 2EOWcallbackAdhesionfall offExpeditereportVCSsignupTransferto XIFINLost intransitAddphysicianReportstatusinquiryShippingstatuscheckEnd ofWearCallInterpreterrequestedMyZioappinquiryTextMsginquiryMRFsent topatientLeadsoffCallfromTMExpireddeviceSkinirritationZioSuite/ZioReportinquiryDevicereturnstatuscheckOBCmade toAccountNochargerequestMDNcallbackTransferto Tier 2EOWcallbackAdhesionfall offExpeditereportVCSsignupTransferto XIFINLost intransitAddphysicianReportstatusinquiryShippingstatuscheckEnd ofWearCallInterpreterrequestedMyZioappinquiryTextMsginquiryMRFsent topatient

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
I
4
O
5
N
6
N
7
G
8
O
9
O
10
B
11
I
12
B
13
B
14
B
15
G
16
I
17
G
18
N
19
G
20
I
21
I
22
B
23
O
24
N
  1. G-Leads off
  2. O-Call from TM
  3. I-Expired device
  4. O-Skin irritation
  5. N-ZioSuite/ZioReport inquiry
  6. N-Device return status check
  7. G-OBC made to Account
  8. O-No charge request
  9. O-MDN callback
  10. B-Transfer to Tier 2
  11. I-EOW callback
  12. B-Adhesion fall off
  13. B-Expedite report
  14. B-VCS signup
  15. G-Transfer to XIFIN
  16. I-Lost in transit
  17. G-Add physician
  18. N-Report status inquiry
  19. G-Shipping status check
  20. I-End of Wear Call
  21. I-Interpreter requested
  22. B-MyZio app inquiry
  23. O-Text Msg inquiry
  24. N-MRF sent to patient