ExpireddeviceCallfromTMVCSsignupEOWcallbackZioSuite/ZioReportinquiryOBCmade toAccountTextMsginquiryMDNcallbackExpeditereportTransferto Tier 2NochargerequestMRFsent topatientAddphysicianInterpreterrequestedSkinirritationEnd ofWearCallDevicereturnstatuscheckTransferto XIFINMyZioappinquiryAdhesionfall offReportstatusinquiryLost intransitLeadsoffShippingstatuscheckExpireddeviceCallfromTMVCSsignupEOWcallbackZioSuite/ZioReportinquiryOBCmade toAccountTextMsginquiryMDNcallbackExpeditereportTransferto Tier 2NochargerequestMRFsent topatientAddphysicianInterpreterrequestedSkinirritationEnd ofWearCallDevicereturnstatuscheckTransferto XIFINMyZioappinquiryAdhesionfall offReportstatusinquiryLost intransitLeadsoffShippingstatuscheck

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
I
5
N
6
G
7
O
8
O
9
B
10
B
11
O
12
N
13
G
14
I
15
O
16
I
17
N
18
G
19
B
20
B
21
N
22
I
23
G
24
G
  1. I-Expired device
  2. O-Call from TM
  3. B-VCS signup
  4. I-EOW callback
  5. N-ZioSuite/ZioReport inquiry
  6. G-OBC made to Account
  7. O-Text Msg inquiry
  8. O-MDN callback
  9. B-Expedite report
  10. B-Transfer to Tier 2
  11. O-No charge request
  12. N-MRF sent to patient
  13. G-Add physician
  14. I-Interpreter requested
  15. O-Skin irritation
  16. I-End of Wear Call
  17. N-Device return status check
  18. G-Transfer to XIFIN
  19. B-MyZio app inquiry
  20. B-Adhesion fall off
  21. N-Report status inquiry
  22. I-Lost in transit
  23. G-Leads off
  24. G-Shipping status check