ReportstatusinquiryNochargerequestVCSsignupAdhesionfall offTransferto XIFINEnd ofWearCallMRFsent topatientShippingstatuscheckAddphysicianLost intransitExpireddeviceExpeditereportDevicereturnstatuscheckCallfromTMLeadsoffMDNcallbackTransferto Tier 2InterpreterrequestedZioSuite/ZioReportinquiryTextMsginquiryOBCmade toAccountEOWcallbackSkinirritationMyZioappinquiryReportstatusinquiryNochargerequestVCSsignupAdhesionfall offTransferto XIFINEnd ofWearCallMRFsent topatientShippingstatuscheckAddphysicianLost intransitExpireddeviceExpeditereportDevicereturnstatuscheckCallfromTMLeadsoffMDNcallbackTransferto Tier 2InterpreterrequestedZioSuite/ZioReportinquiryTextMsginquiryOBCmade toAccountEOWcallbackSkinirritationMyZioappinquiry

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
B
4
B
5
G
6
I
7
N
8
G
9
G
10
I
11
I
12
B
13
N
14
O
15
G
16
O
17
B
18
I
19
N
20
O
21
G
22
I
23
O
24
B
  1. N-Report status inquiry
  2. O-No charge request
  3. B-VCS signup
  4. B-Adhesion fall off
  5. G-Transfer to XIFIN
  6. I-End of Wear Call
  7. N-MRF sent to patient
  8. G-Shipping status check
  9. G-Add physician
  10. I-Lost in transit
  11. I-Expired device
  12. B-Expedite report
  13. N-Device return status check
  14. O-Call from TM
  15. G-Leads off
  16. O-MDN callback
  17. B-Transfer to Tier 2
  18. I-Interpreter requested
  19. N-ZioSuite/ZioReport inquiry
  20. O-Text Msg inquiry
  21. G-OBC made to Account
  22. I-EOW callback
  23. O-Skin irritation
  24. B-MyZio app inquiry