Lost intransitOBCmade toAccountDevicereturnstatuscheckReportstatusinquiryMyZioappinquiryTransferto XIFINAddphysicianInterpreterrequestedLeadsoffEOWcallbackCallfromTMExpeditereportAdhesionfall offVCSsignupZioSuite/ZioReportinquiryNochargerequestTransferto Tier 2End ofWearCallShippingstatuscheckMRFsent topatientSkinirritationExpireddeviceMDNcallbackTextMsginquiryLost intransitOBCmade toAccountDevicereturnstatuscheckReportstatusinquiryMyZioappinquiryTransferto XIFINAddphysicianInterpreterrequestedLeadsoffEOWcallbackCallfromTMExpeditereportAdhesionfall offVCSsignupZioSuite/ZioReportinquiryNochargerequestTransferto Tier 2End ofWearCallShippingstatuscheckMRFsent topatientSkinirritationExpireddeviceMDNcallbackTextMsginquiry

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
N
4
N
5
B
6
G
7
G
8
I
9
G
10
I
11
O
12
B
13
B
14
B
15
N
16
O
17
B
18
I
19
G
20
N
21
O
22
I
23
O
24
O
  1. I-Lost in transit
  2. G-OBC made to Account
  3. N-Device return status check
  4. N-Report status inquiry
  5. B-MyZio app inquiry
  6. G-Transfer to XIFIN
  7. G-Add physician
  8. I-Interpreter requested
  9. G-Leads off
  10. I-EOW callback
  11. O-Call from TM
  12. B-Expedite report
  13. B-Adhesion fall off
  14. B-VCS signup
  15. N-ZioSuite/ZioReport inquiry
  16. O-No charge request
  17. B-Transfer to Tier 2
  18. I-End of Wear Call
  19. G-Shipping status check
  20. N-MRF sent to patient
  21. O-Skin irritation
  22. I-Expired device
  23. O-MDN callback
  24. O-Text Msg inquiry