MyZioappinquiryAdhesionfall offOBCmade toAccountInterpreterrequestedLeadsoffEOWcallbackEnd ofWearCallTransferto XIFINExpeditereportShippingstatuscheckCallfromTMLost intransitTextMsginquiryZioSuite/ZioReportinquiryExpireddeviceTransferto Tier 2MDNcallbackMRFsent topatientNochargerequestSkinirritationAddphysicianReportstatusinquiryDevicereturnstatuscheckVCSsignupMyZioappinquiryAdhesionfall offOBCmade toAccountInterpreterrequestedLeadsoffEOWcallbackEnd ofWearCallTransferto XIFINExpeditereportShippingstatuscheckCallfromTMLost intransitTextMsginquiryZioSuite/ZioReportinquiryExpireddeviceTransferto Tier 2MDNcallbackMRFsent topatientNochargerequestSkinirritationAddphysicianReportstatusinquiryDevicereturnstatuscheckVCSsignup

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
G
4
I
5
G
6
I
7
I
8
G
9
B
10
G
11
O
12
I
13
O
14
N
15
I
16
B
17
O
18
N
19
O
20
O
21
G
22
N
23
N
24
B
  1. B-MyZio app inquiry
  2. B-Adhesion fall off
  3. G-OBC made to Account
  4. I-Interpreter requested
  5. G-Leads off
  6. I-EOW callback
  7. I-End of Wear Call
  8. G-Transfer to XIFIN
  9. B-Expedite report
  10. G-Shipping status check
  11. O-Call from TM
  12. I-Lost in transit
  13. O-Text Msg inquiry
  14. N-ZioSuite/ZioReport inquiry
  15. I-Expired device
  16. B-Transfer to Tier 2
  17. O-MDN callback
  18. N-MRF sent to patient
  19. O-No charge request
  20. O-Skin irritation
  21. G-Add physician
  22. N-Report status inquiry
  23. N-Device return status check
  24. B-VCS signup