ShippingstatuscheckZioSuite/ZioReportinquiryEnd ofWearCallLeadsoffAdhesionfall offEOWcallbackVCSsignupOBCmade toAccountTextMsginquiryNochargerequestLost intransitExpireddeviceMyZioappinquirySkinirritationReportstatusinquiryMRFsent topatientTransferto Tier 2MDNcallbackDevicereturnstatuscheckExpeditereportInterpreterrequestedCallfromTMTransferto XIFINAddphysicianShippingstatuscheckZioSuite/ZioReportinquiryEnd ofWearCallLeadsoffAdhesionfall offEOWcallbackVCSsignupOBCmade toAccountTextMsginquiryNochargerequestLost intransitExpireddeviceMyZioappinquirySkinirritationReportstatusinquiryMRFsent topatientTransferto Tier 2MDNcallbackDevicereturnstatuscheckExpeditereportInterpreterrequestedCallfromTMTransferto XIFINAddphysician

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
G
5
B
6
I
7
B
8
G
9
O
10
O
11
I
12
I
13
B
14
O
15
N
16
N
17
B
18
O
19
N
20
B
21
I
22
O
23
G
24
G
  1. G-Shipping status check
  2. N-ZioSuite/ZioReport inquiry
  3. I-End of Wear Call
  4. G-Leads off
  5. B-Adhesion fall off
  6. I-EOW callback
  7. B-VCS signup
  8. G-OBC made to Account
  9. O-Text Msg inquiry
  10. O-No charge request
  11. I-Lost in transit
  12. I-Expired device
  13. B-MyZio app inquiry
  14. O-Skin irritation
  15. N-Report status inquiry
  16. N-MRF sent to patient
  17. B-Transfer to Tier 2
  18. O-MDN callback
  19. N-Device return status check
  20. B-Expedite report
  21. I-Interpreter requested
  22. O-Call from TM
  23. G-Transfer to XIFIN
  24. G-Add physician