Go theextramileBeEmpatheticBeEfficientProvideas muchhelp asyou canLeaveThe FanSatisfiedBeClearTakeControlWhen indoubtASKAlwaysStrive for a1 ContactResolutionBePositiveandUpbeatBeFriendlyListenandRepeatPayAttentionSummarizeConversationsGo theextramileBeEmpatheticBeEfficientProvideas muchhelp asyou canLeaveThe FanSatisfiedBeClearTakeControlWhen indoubtASKAlwaysStrive for a1 ContactResolutionBePositiveandUpbeatBeFriendlyListenandRepeatPayAttentionSummarizeConversations

**Customer Service Tips** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go the extra mile
  2. Be Empathetic
  3. Be Efficient
  4. Provide as much help as you can
  5. Leave The Fan Satisfied
  6. Be Clear
  7. Take Control
  8. When in doubt ASK
  9. Always Strive for a 1 Contact Resolution
  10. Be Positive and Upbeat
  11. Be Friendly
  12. Listen and Repeat
  13. Pay Attention
  14. Summarize Conversations