Go theextramileBeClearLeaveThe FanSatisfiedListenandRepeatTakeControlWhen indoubtASKBePositiveandUpbeatSummarizeConversationsAlwaysStrive for a1 ContactResolutionBeFriendlyBeEmpatheticPayAttentionProvideas muchhelp asyou canBeEfficientGo theextramileBeClearLeaveThe FanSatisfiedListenandRepeatTakeControlWhen indoubtASKBePositiveandUpbeatSummarizeConversationsAlwaysStrive for a1 ContactResolutionBeFriendlyBeEmpatheticPayAttentionProvideas muchhelp asyou canBeEfficient

**Customer Service Tips** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Go the extra mile
  2. Be Clear
  3. Leave The Fan Satisfied
  4. Listen and Repeat
  5. Take Control
  6. When in doubt ASK
  7. Be Positive and Upbeat
  8. Summarize Conversations
  9. Always Strive for a 1 Contact Resolution
  10. Be Friendly
  11. Be Empathetic
  12. Pay Attention
  13. Provide as much help as you can
  14. Be Efficient