HoldCancelationNoticeInvoicenotreceivedPHACommissionsHelpfulDB120.1Add/TermEmployeesDeniedletterCalculatemy BillRenewalBill notgeneratedBenefitsPasswordResetNeed aSupervisorReinstatementWebsiteCoverageConvertingMy PolicyPolicyUpdate(RFC)ClaimsTHAAMoneyonAccountknowledgeableHoldCancelationNoticeInvoicenotreceivedPHACommissionsHelpfulDB120.1Add/TermEmployeesDeniedletterCalculatemy BillRenewalBill notgeneratedBenefitsPasswordResetNeed aSupervisorReinstatementWebsiteCoverageConvertingMy PolicyPolicyUpdate(RFC)ClaimsTHAAMoneyonAccountknowledgeable

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold
  2. Cancelation Notice
  3. Invoice not received
  4. PHA
  5. Commissions
  6. Helpful
  7. DB120.1
  8. Add/Term Employees
  9. Denied letter
  10. Calculate my Bill
  11. Renewal
  12. Bill not generated
  13. Benefits
  14. Password Reset
  15. Need a Supervisor
  16. Reinstatement
  17. Website
  18. Coverage
  19. Converting My Policy
  20. Policy Update(RFC)
  21. Claims
  22. THAA
  23. Money on Account
  24. knowledgeable