HoldCancelationNoticeknowledgeableReinstatementWebsiteTHAAInvoicenotreceivedClaimsMoneyonAccountPHACalculatemy BillAdd/TermEmployeesDB120.1ConvertingMy PolicyCoverageCommissionsDeniedletterPasswordResetPolicyUpdate(RFC)Need aSupervisorBenefitsBill notgeneratedRenewalHelpfulHoldCancelationNoticeknowledgeableReinstatementWebsiteTHAAInvoicenotreceivedClaimsMoneyonAccountPHACalculatemy BillAdd/TermEmployeesDB120.1ConvertingMy PolicyCoverageCommissionsDeniedletterPasswordResetPolicyUpdate(RFC)Need aSupervisorBenefitsBill notgeneratedRenewalHelpful

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold
  2. Cancelation Notice
  3. knowledgeable
  4. Reinstatement
  5. Website
  6. THAA
  7. Invoice not received
  8. Claims
  9. Money on Account
  10. PHA
  11. Calculate my Bill
  12. Add/Term Employees
  13. DB120.1
  14. Converting My Policy
  15. Coverage
  16. Commissions
  17. Denied letter
  18. Password Reset
  19. Policy Update(RFC)
  20. Need a Supervisor
  21. Benefits
  22. Bill not generated
  23. Renewal
  24. Helpful