Channelto GRPChannelto PhotoAppThank awitnessfor theirstatementPromotorSurveyThank anInsd fortheirbusinessECSUpdate an InsdaboutSuit/RepresentationVIPCSchedulea RentalAttyFileSettledSchedulea TowSent PropsCard/Pointsto a peer1stcontactwithin 24hoursTouchPointCallUSEMOINominate apeer forPassion forExcellenceChannelto TLEMDFW/UPCALLFw/up w/aspecialist(TLS, GRPshop, tow,etc)USEMOIShare abestpractice tipw/a peerSent athank youemailSendClosureLetter toInsdTouchPointCallChannelto GRPChannelto PhotoAppThank awitnessfor theirstatementPromotorSurveyThank anInsd fortheirbusinessECSUpdate an InsdaboutSuit/RepresentationVIPCSchedulea RentalAttyFileSettledSchedulea TowSent PropsCard/Pointsto a peer1stcontactwithin 24hoursTouchPointCallUSEMOINominate apeer forPassion forExcellenceChannelto TLEMDFW/UPCALLFw/up w/aspecialist(TLS, GRPshop, tow,etc)USEMOIShare abestpractice tipw/a peerSent athank youemailSendClosureLetter toInsdTouchPointCall

CUSTOMER SERVICE WEEK 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Channel to GRP
  2. Channel to Photo App
  3. Thank a witness for their statement
  4. Promotor Survey
  5. Thank an Insd for their business
  6. ECS
  7. Update an Insd about Suit/Representation
  8. VIPC
  9. Schedule a Rental
  10. Atty File Settled
  11. Schedule a Tow
  12. Sent Props Card/Points to a peer
  13. 1st contact within 24 hours
  14. Touch Point Call
  15. USE MOI
  16. Nominate a peer for Passion for Excellence
  17. Channel to TLE
  18. MD FW/UP CALL
  19. Fw/up w/a specialist (TLS, GRP shop, tow, etc)
  20. USE MOI
  21. Share a best practice tip w/a peer
  22. Sent a thank you email
  23. Send Closure Letter to Insd
  24. Touch Point Call