VIPCThank awitnessfor theirstatementPromotorSurveyUSEMOI1stcontactwithin 24hoursSendClosureLetter toInsdTouchPointCallTouchPointCallNominate apeer forPassion forExcellenceChannelto PhotoAppSchedulea TowFw/up w/aspecialist(TLS, GRPshop, tow,etc)AttyFileSettledMDFW/UPCALLECSUSEMOISent athank youemailShare abestpractice tipw/a peerSchedulea RentalChannelto GRPThank anInsd fortheirbusinessSent PropsCard/Pointsto a peerUpdate an InsdaboutSuit/RepresentationChannelto TLEVIPCThank awitnessfor theirstatementPromotorSurveyUSEMOI1stcontactwithin 24hoursSendClosureLetter toInsdTouchPointCallTouchPointCallNominate apeer forPassion forExcellenceChannelto PhotoAppSchedulea TowFw/up w/aspecialist(TLS, GRPshop, tow,etc)AttyFileSettledMDFW/UPCALLECSUSEMOISent athank youemailShare abestpractice tipw/a peerSchedulea RentalChannelto GRPThank anInsd fortheirbusinessSent PropsCard/Pointsto a peerUpdate an InsdaboutSuit/RepresentationChannelto TLE

CUSTOMER SERVICE WEEK 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. VIPC
  2. Thank a witness for their statement
  3. Promotor Survey
  4. USE MOI
  5. 1st contact within 24 hours
  6. Send Closure Letter to Insd
  7. Touch Point Call
  8. Touch Point Call
  9. Nominate a peer for Passion for Excellence
  10. Channel to Photo App
  11. Schedule a Tow
  12. Fw/up w/a specialist (TLS, GRP shop, tow, etc)
  13. Atty File Settled
  14. MD FW/UP CALL
  15. ECS
  16. USE MOI
  17. Sent a thank you email
  18. Share a best practice tip w/a peer
  19. Schedule a Rental
  20. Channel to GRP
  21. Thank an Insd for their business
  22. Sent Props Card/Points to a peer
  23. Update an Insd about Suit/Representation
  24. Channel to TLE