DidyourbestThankyou fromyourmanagertook amindfulnessbreakFieldinspectionEPAYtook a deepbreath/ rolledeyes/ sighedforgotwhatday it islaughedMadesomeone'sday!teammeetingEmailedacustomercloseda claimCoffeeBreak....or 3 Talked toyourManager Made adifferenceAssisted onsomeoneelse's claimTextConversationwithCustomerTalkedto apeertimelyresponseThankedacustomerVideochatCustomersaid"Thankyou"Has heard"can youmute yourphone?" thisweekKudosfrom acustomer! DidyourbestThankyou fromyourmanagertook amindfulnessbreakFieldinspectionEPAYtook a deepbreath/ rolledeyes/ sighedforgotwhatday it islaughedMadesomeone'sday!teammeetingEmailedacustomercloseda claimCoffeeBreak....or 3 Talked toyourManager Made adifferenceAssisted onsomeoneelse's claimTextConversationwithCustomerTalkedto apeertimelyresponseThankedacustomerVideochatCustomersaid"Thankyou"Has heard"can youmute yourphone?" thisweekKudosfrom acustomer! 

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did your best
  2. Thank you from your manager
  3. took a mindfulness break
  4. Field inspection
  5. EPAY
  6. took a deep breath/ rolled eyes/ sighed
  7. forgot what day it is
  8. laughed
  9. Made someone's day!
  10. team meeting
  11. Emailed a customer
  12. closed a claim
  13. Coffee Break.... or 3
  14. Talked to your Manager
  15. Made a difference
  16. Assisted on someone else's claim
  17. Text Conversation with Customer
  18. Talked to a peer
  19. timely response
  20. Thanked a customer
  21. Video chat
  22. Customer said "Thank you"
  23. Has heard "can you mute your phone?" this week
  24. Kudos from a customer!