Customersaid"Thankyou" Talked toyourManager Madesomeone'sday!timelyresponseCoffeeBreak....or 3laughedcloseda claimHas heard"can youmute yourphone?" thisweekAssisted onsomeoneelse's claimforgotwhatday it istook a deepbreath/ rolledeyes/ sighedThankedacustomerKudosfrom acustomer! took amindfulnessbreakMade adifferenceEPAYteammeetingThankyou fromyourmanagerFieldinspectionTalkedto apeerDidyourbestEmailedacustomerVideochatTextConversationwithCustomerCustomersaid"Thankyou" Talked toyourManager Madesomeone'sday!timelyresponseCoffeeBreak....or 3laughedcloseda claimHas heard"can youmute yourphone?" thisweekAssisted onsomeoneelse's claimforgotwhatday it istook a deepbreath/ rolledeyes/ sighedThankedacustomerKudosfrom acustomer! took amindfulnessbreakMade adifferenceEPAYteammeetingThankyou fromyourmanagerFieldinspectionTalkedto apeerDidyourbestEmailedacustomerVideochatTextConversationwithCustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer said "Thank you"
  2. Talked to your Manager
  3. Made someone's day!
  4. timely response
  5. Coffee Break.... or 3
  6. laughed
  7. closed a claim
  8. Has heard "can you mute your phone?" this week
  9. Assisted on someone else's claim
  10. forgot what day it is
  11. took a deep breath/ rolled eyes/ sighed
  12. Thanked a customer
  13. Kudos from a customer!
  14. took a mindfulness break
  15. Made a difference
  16. EPAY
  17. team meeting
  18. Thank you from your manager
  19. Field inspection
  20. Talked to a peer
  21. Did your best
  22. Emailed a customer
  23. Video chat
  24. Text Conversation with Customer