Talked toyourManager EPAYCoffeeBreak....or 3EmailedacustomerCustomersaid"Thankyou"VideochatMade adifferenceforgotwhatday it isDidyourbesttook a deepbreath/ rolledeyes/ sighedtimelyresponsecloseda claimTextConversationwithCustomerKudosfrom acustomer! took amindfulnessbreakThankyou fromyourmanagerlaughedTalkedto apeerHas heard"can youmute yourphone?" thisweekMadesomeone'sday!teammeetingFieldinspectionAssisted onsomeoneelse's claimThankedacustomer Talked toyourManager EPAYCoffeeBreak....or 3EmailedacustomerCustomersaid"Thankyou"VideochatMade adifferenceforgotwhatday it isDidyourbesttook a deepbreath/ rolledeyes/ sighedtimelyresponsecloseda claimTextConversationwithCustomerKudosfrom acustomer! took amindfulnessbreakThankyou fromyourmanagerlaughedTalkedto apeerHas heard"can youmute yourphone?" thisweekMadesomeone'sday!teammeetingFieldinspectionAssisted onsomeoneelse's claimThankedacustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to your Manager
  2. EPAY
  3. Coffee Break.... or 3
  4. Emailed a customer
  5. Customer said "Thank you"
  6. Video chat
  7. Made a difference
  8. forgot what day it is
  9. Did your best
  10. took a deep breath/ rolled eyes/ sighed
  11. timely response
  12. closed a claim
  13. Text Conversation with Customer
  14. Kudos from a customer!
  15. took a mindfulness break
  16. Thank you from your manager
  17. laughed
  18. Talked to a peer
  19. Has heard "can you mute your phone?" this week
  20. Made someone's day!
  21. team meeting
  22. Field inspection
  23. Assisted on someone else's claim
  24. Thanked a customer