Assisted onsomeoneelse's claimMade adifferenceKudosfrom acustomer! took amindfulnessbreakThankyou fromyourmanager Talked toyourManager Talkedto apeerlaughedEPAYtimelyresponseFieldinspectioncloseda claimThankedacustomerCustomersaid"Thankyou"CoffeeBreak....or 3TextConversationwithCustomerVideochatteammeetingMadesomeone'sday!took a deepbreath/ rolledeyes/ sighedHas heard"can youmute yourphone?" thisweekDidyourbestEmailedacustomerforgotwhatday it isAssisted onsomeoneelse's claimMade adifferenceKudosfrom acustomer! took amindfulnessbreakThankyou fromyourmanager Talked toyourManager Talkedto apeerlaughedEPAYtimelyresponseFieldinspectioncloseda claimThankedacustomerCustomersaid"Thankyou"CoffeeBreak....or 3TextConversationwithCustomerVideochatteammeetingMadesomeone'sday!took a deepbreath/ rolledeyes/ sighedHas heard"can youmute yourphone?" thisweekDidyourbestEmailedacustomerforgotwhatday it is

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted on someone else's claim
  2. Made a difference
  3. Kudos from a customer!
  4. took a mindfulness break
  5. Thank you from your manager
  6. Talked to your Manager
  7. Talked to a peer
  8. laughed
  9. EPAY
  10. timely response
  11. Field inspection
  12. closed a claim
  13. Thanked a customer
  14. Customer said "Thank you"
  15. Coffee Break.... or 3
  16. Text Conversation with Customer
  17. Video chat
  18. team meeting
  19. Made someone's day!
  20. took a deep breath/ rolled eyes/ sighed
  21. Has heard "can you mute your phone?" this week
  22. Did your best
  23. Emailed a customer
  24. forgot what day it is