laughedMadesomeone'sday!Assisted onsomeoneelse's claimDidyourbestEPAYVideochatCoffeeBreak....or 3timelyresponseThankyou fromyourmanagercloseda claimHas heard"can youmute yourphone?" thisweekFieldinspectiontook a deepbreath/ rolledeyes/ sighedKudosfrom acustomer! Made adifferenceteammeetingCustomersaid"Thankyou"Thankedacustomer Talked toyourManager TextConversationwithCustomerforgotwhatday it isEmailedacustomertook amindfulnessbreakTalkedto apeerlaughedMadesomeone'sday!Assisted onsomeoneelse's claimDidyourbestEPAYVideochatCoffeeBreak....or 3timelyresponseThankyou fromyourmanagercloseda claimHas heard"can youmute yourphone?" thisweekFieldinspectiontook a deepbreath/ rolledeyes/ sighedKudosfrom acustomer! Made adifferenceteammeetingCustomersaid"Thankyou"Thankedacustomer Talked toyourManager TextConversationwithCustomerforgotwhatday it isEmailedacustomertook amindfulnessbreakTalkedto apeer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. laughed
  2. Made someone's day!
  3. Assisted on someone else's claim
  4. Did your best
  5. EPAY
  6. Video chat
  7. Coffee Break.... or 3
  8. timely response
  9. Thank you from your manager
  10. closed a claim
  11. Has heard "can you mute your phone?" this week
  12. Field inspection
  13. took a deep breath/ rolled eyes/ sighed
  14. Kudos from a customer!
  15. Made a difference
  16. team meeting
  17. Customer said "Thank you"
  18. Thanked a customer
  19. Talked to your Manager
  20. Text Conversation with Customer
  21. forgot what day it is
  22. Emailed a customer
  23. took a mindfulness break
  24. Talked to a peer