Kudosfrom acustomer! EmailedacustomerMade adifferencecloseda claimThankedacustomerDidyourbestAssisted onsomeoneelse's claimtook a deepbreath/ rolledeyes/ sighedHas heard"can youmute yourphone?" thisweektimelyresponseFieldinspectionCoffeeBreak....or 3 Talked toyourManager Thankyou fromyourmanagerVideochatMadesomeone'sday!Customersaid"Thankyou"TextConversationwithCustomertook amindfulnessbreakteammeetinglaughedforgotwhatday it isEPAYTalkedto apeerKudosfrom acustomer! EmailedacustomerMade adifferencecloseda claimThankedacustomerDidyourbestAssisted onsomeoneelse's claimtook a deepbreath/ rolledeyes/ sighedHas heard"can youmute yourphone?" thisweektimelyresponseFieldinspectionCoffeeBreak....or 3 Talked toyourManager Thankyou fromyourmanagerVideochatMadesomeone'sday!Customersaid"Thankyou"TextConversationwithCustomertook amindfulnessbreakteammeetinglaughedforgotwhatday it isEPAYTalkedto apeer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Kudos from a customer!
  2. Emailed a customer
  3. Made a difference
  4. closed a claim
  5. Thanked a customer
  6. Did your best
  7. Assisted on someone else's claim
  8. took a deep breath/ rolled eyes/ sighed
  9. Has heard "can you mute your phone?" this week
  10. timely response
  11. Field inspection
  12. Coffee Break.... or 3
  13. Talked to your Manager
  14. Thank you from your manager
  15. Video chat
  16. Made someone's day!
  17. Customer said "Thank you"
  18. Text Conversation with Customer
  19. took a mindfulness break
  20. team meeting
  21. laughed
  22. forgot what day it is
  23. EPAY
  24. Talked to a peer