forgotwhatday it isCoffeeBreak....or 3closeda claimEPAY Talked toyourManager Videochatteammeetingtook amindfulnessbreakMadesomeone'sday!laughedThankyou fromyourmanagerEmailedacustomerFieldinspectionTextConversationwithCustomertimelyresponsetook a deepbreath/ rolledeyes/ sighedMade adifferenceCustomersaid"Thankyou"Talkedto apeerDidyourbestAssisted onsomeoneelse's claimKudosfrom acustomer! Has heard"can youmute yourphone?" thisweekThankedacustomerforgotwhatday it isCoffeeBreak....or 3closeda claimEPAY Talked toyourManager Videochatteammeetingtook amindfulnessbreakMadesomeone'sday!laughedThankyou fromyourmanagerEmailedacustomerFieldinspectionTextConversationwithCustomertimelyresponsetook a deepbreath/ rolledeyes/ sighedMade adifferenceCustomersaid"Thankyou"Talkedto apeerDidyourbestAssisted onsomeoneelse's claimKudosfrom acustomer! Has heard"can youmute yourphone?" thisweekThankedacustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. forgot what day it is
  2. Coffee Break.... or 3
  3. closed a claim
  4. EPAY
  5. Talked to your Manager
  6. Video chat
  7. team meeting
  8. took a mindfulness break
  9. Made someone's day!
  10. laughed
  11. Thank you from your manager
  12. Emailed a customer
  13. Field inspection
  14. Text Conversation with Customer
  15. timely response
  16. took a deep breath/ rolled eyes/ sighed
  17. Made a difference
  18. Customer said "Thank you"
  19. Talked to a peer
  20. Did your best
  21. Assisted on someone else's claim
  22. Kudos from a customer!
  23. Has heard "can you mute your phone?" this week
  24. Thanked a customer