Assisted onsomeoneelse's claimtook amindfulnessbreakFieldinspectionKudosfrom acustomer! EmailedacustomerThankedacustomerCoffeeBreak....or 3timelyresponseEPAYMadesomeone'sday!forgotwhatday it isDidyourbestteammeetingMade adifferenceTalkedto apeer Talked toyourManager Has heard"can youmute yourphone?" thisweekVideochatCustomersaid"Thankyou"TextConversationwithCustomerThankyou fromyourmanagerlaughedcloseda claimtook a deepbreath/ rolledeyes/ sighedAssisted onsomeoneelse's claimtook amindfulnessbreakFieldinspectionKudosfrom acustomer! EmailedacustomerThankedacustomerCoffeeBreak....or 3timelyresponseEPAYMadesomeone'sday!forgotwhatday it isDidyourbestteammeetingMade adifferenceTalkedto apeer Talked toyourManager Has heard"can youmute yourphone?" thisweekVideochatCustomersaid"Thankyou"TextConversationwithCustomerThankyou fromyourmanagerlaughedcloseda claimtook a deepbreath/ rolledeyes/ sighed

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted on someone else's claim
  2. took a mindfulness break
  3. Field inspection
  4. Kudos from a customer!
  5. Emailed a customer
  6. Thanked a customer
  7. Coffee Break.... or 3
  8. timely response
  9. EPAY
  10. Made someone's day!
  11. forgot what day it is
  12. Did your best
  13. team meeting
  14. Made a difference
  15. Talked to a peer
  16. Talked to your Manager
  17. Has heard "can you mute your phone?" this week
  18. Video chat
  19. Customer said "Thank you"
  20. Text Conversation with Customer
  21. Thank you from your manager
  22. laughed
  23. closed a claim
  24. took a deep breath/ rolled eyes/ sighed