Made adifferenceforgotwhatday it isCustomersaid"Thankyou"teammeetingThankedacustomerAssisted onsomeoneelse's claimcloseda claimThankyou fromyourmanagerKudosfrom acustomer! CoffeeBreak....or 3TextConversationwithCustomerTalkedto apeertook amindfulnessbreaktimelyresponse Talked toyourManager took a deepbreath/ rolledeyes/ sighedMadesomeone'sday!DidyourbestFieldinspectionEPAYEmailedacustomerVideochatlaughedHas heard"can youmute yourphone?" thisweekMade adifferenceforgotwhatday it isCustomersaid"Thankyou"teammeetingThankedacustomerAssisted onsomeoneelse's claimcloseda claimThankyou fromyourmanagerKudosfrom acustomer! CoffeeBreak....or 3TextConversationwithCustomerTalkedto apeertook amindfulnessbreaktimelyresponse Talked toyourManager took a deepbreath/ rolledeyes/ sighedMadesomeone'sday!DidyourbestFieldinspectionEPAYEmailedacustomerVideochatlaughedHas heard"can youmute yourphone?" thisweek

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a difference
  2. forgot what day it is
  3. Customer said "Thank you"
  4. team meeting
  5. Thanked a customer
  6. Assisted on someone else's claim
  7. closed a claim
  8. Thank you from your manager
  9. Kudos from a customer!
  10. Coffee Break.... or 3
  11. Text Conversation with Customer
  12. Talked to a peer
  13. took a mindfulness break
  14. timely response
  15. Talked to your Manager
  16. took a deep breath/ rolled eyes/ sighed
  17. Made someone's day!
  18. Did your best
  19. Field inspection
  20. EPAY
  21. Emailed a customer
  22. Video chat
  23. laughed
  24. Has heard "can you mute your phone?" this week