closeda claimDidyourbesttook a deepbreath/ rolledeyes/ sighed Talked toyourManager EmailedacustomerCoffeeBreak....or 3Thankyou fromyourmanagerKudosfrom acustomer! EPAYTalkedto apeerteammeetingHas heard"can youmute yourphone?" thisweektook amindfulnessbreakMade adifferencelaughedThankedacustomerVideochatTextConversationwithCustomerforgotwhatday it isFieldinspectionMadesomeone'sday!Assisted onsomeoneelse's claimCustomersaid"Thankyou"timelyresponsecloseda claimDidyourbesttook a deepbreath/ rolledeyes/ sighed Talked toyourManager EmailedacustomerCoffeeBreak....or 3Thankyou fromyourmanagerKudosfrom acustomer! EPAYTalkedto apeerteammeetingHas heard"can youmute yourphone?" thisweektook amindfulnessbreakMade adifferencelaughedThankedacustomerVideochatTextConversationwithCustomerforgotwhatday it isFieldinspectionMadesomeone'sday!Assisted onsomeoneelse's claimCustomersaid"Thankyou"timelyresponse

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. closed a claim
  2. Did your best
  3. took a deep breath/ rolled eyes/ sighed
  4. Talked to your Manager
  5. Emailed a customer
  6. Coffee Break.... or 3
  7. Thank you from your manager
  8. Kudos from a customer!
  9. EPAY
  10. Talked to a peer
  11. team meeting
  12. Has heard "can you mute your phone?" this week
  13. took a mindfulness break
  14. Made a difference
  15. laughed
  16. Thanked a customer
  17. Video chat
  18. Text Conversation with Customer
  19. forgot what day it is
  20. Field inspection
  21. Made someone's day!
  22. Assisted on someone else's claim
  23. Customer said "Thank you"
  24. timely response