Didyourbestcloseda claimKudosfrom acustomer! laughedMade adifferenceforgotwhatday it isHas heard"can youmute yourphone?" thisweekCustomersaid"Thankyou"TextConversationwithCustomerEmailedacustomerEPAYCoffeeBreak....or 3Assisted onsomeoneelse's claim Talked toyourManager Talkedto apeertimelyresponseteammeetingVideochatMadesomeone'sday!took a deepbreath/ rolledeyes/ sighedtook amindfulnessbreakFieldinspectionThankyou fromyourmanagerThankedacustomerDidyourbestcloseda claimKudosfrom acustomer! laughedMade adifferenceforgotwhatday it isHas heard"can youmute yourphone?" thisweekCustomersaid"Thankyou"TextConversationwithCustomerEmailedacustomerEPAYCoffeeBreak....or 3Assisted onsomeoneelse's claim Talked toyourManager Talkedto apeertimelyresponseteammeetingVideochatMadesomeone'sday!took a deepbreath/ rolledeyes/ sighedtook amindfulnessbreakFieldinspectionThankyou fromyourmanagerThankedacustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did your best
  2. closed a claim
  3. Kudos from a customer!
  4. laughed
  5. Made a difference
  6. forgot what day it is
  7. Has heard "can you mute your phone?" this week
  8. Customer said "Thank you"
  9. Text Conversation with Customer
  10. Emailed a customer
  11. EPAY
  12. Coffee Break.... or 3
  13. Assisted on someone else's claim
  14. Talked to your Manager
  15. Talked to a peer
  16. timely response
  17. team meeting
  18. Video chat
  19. Made someone's day!
  20. took a deep breath/ rolled eyes/ sighed
  21. took a mindfulness break
  22. Field inspection
  23. Thank you from your manager
  24. Thanked a customer