timelyresponseforgotwhatday it isCustomersaid"Thankyou"Has heard"can youmute yourphone?" thisweekFieldinspectionlaughedMadesomeone'sday!VideochatDidyourbestKudosfrom acustomer! CoffeeBreak....or 3EmailedacustomerThankedacustomertook amindfulnessbreakThankyou fromyourmanagerMade adifferencecloseda claimAssisted onsomeoneelse's claimEPAYTextConversationwithCustomer Talked toyourManager took a deepbreath/ rolledeyes/ sighedteammeetingTalkedto apeertimelyresponseforgotwhatday it isCustomersaid"Thankyou"Has heard"can youmute yourphone?" thisweekFieldinspectionlaughedMadesomeone'sday!VideochatDidyourbestKudosfrom acustomer! CoffeeBreak....or 3EmailedacustomerThankedacustomertook amindfulnessbreakThankyou fromyourmanagerMade adifferencecloseda claimAssisted onsomeoneelse's claimEPAYTextConversationwithCustomer Talked toyourManager took a deepbreath/ rolledeyes/ sighedteammeetingTalkedto apeer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. timely response
  2. forgot what day it is
  3. Customer said "Thank you"
  4. Has heard "can you mute your phone?" this week
  5. Field inspection
  6. laughed
  7. Made someone's day!
  8. Video chat
  9. Did your best
  10. Kudos from a customer!
  11. Coffee Break.... or 3
  12. Emailed a customer
  13. Thanked a customer
  14. took a mindfulness break
  15. Thank you from your manager
  16. Made a difference
  17. closed a claim
  18. Assisted on someone else's claim
  19. EPAY
  20. Text Conversation with Customer
  21. Talked to your Manager
  22. took a deep breath/ rolled eyes/ sighed
  23. team meeting
  24. Talked to a peer