FieldinspectionlaughedVideochatteammeetingAssisted onsomeoneelse's claimEPAYtimelyresponse Talked toyourManager DidyourbestCustomersaid"Thankyou"took a deepbreath/ rolledeyes/ sighedThankedacustomerHas heard"can youmute yourphone?" thisweekcloseda claimTalkedto apeerEmailedacustomerMadesomeone'sday!TextConversationwithCustomerMade adifferenceKudosfrom acustomer! forgotwhatday it isThankyou fromyourmanagertook amindfulnessbreakCoffeeBreak....or 3FieldinspectionlaughedVideochatteammeetingAssisted onsomeoneelse's claimEPAYtimelyresponse Talked toyourManager DidyourbestCustomersaid"Thankyou"took a deepbreath/ rolledeyes/ sighedThankedacustomerHas heard"can youmute yourphone?" thisweekcloseda claimTalkedto apeerEmailedacustomerMadesomeone'sday!TextConversationwithCustomerMade adifferenceKudosfrom acustomer! forgotwhatday it isThankyou fromyourmanagertook amindfulnessbreakCoffeeBreak....or 3

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Field inspection
  2. laughed
  3. Video chat
  4. team meeting
  5. Assisted on someone else's claim
  6. EPAY
  7. timely response
  8. Talked to your Manager
  9. Did your best
  10. Customer said "Thank you"
  11. took a deep breath/ rolled eyes/ sighed
  12. Thanked a customer
  13. Has heard "can you mute your phone?" this week
  14. closed a claim
  15. Talked to a peer
  16. Emailed a customer
  17. Made someone's day!
  18. Text Conversation with Customer
  19. Made a difference
  20. Kudos from a customer!
  21. forgot what day it is
  22. Thank you from your manager
  23. took a mindfulness break
  24. Coffee Break.... or 3