timelyresponseDidyourbestFieldinspectionforgotwhatday it isThankedacustomerteammeetingThankyou fromyourmanagerEPAYKudosfrom acustomer! Talkedto apeerEmailedacustomercloseda claimTextConversationwithCustomertook amindfulnessbreakAssisted onsomeoneelse's claimMade adifferenceHas heard"can youmute yourphone?" thisweekCoffeeBreak....or 3VideochatCustomersaid"Thankyou" Talked toyourManager took a deepbreath/ rolledeyes/ sighedlaughedMadesomeone'sday!timelyresponseDidyourbestFieldinspectionforgotwhatday it isThankedacustomerteammeetingThankyou fromyourmanagerEPAYKudosfrom acustomer! Talkedto apeerEmailedacustomercloseda claimTextConversationwithCustomertook amindfulnessbreakAssisted onsomeoneelse's claimMade adifferenceHas heard"can youmute yourphone?" thisweekCoffeeBreak....or 3VideochatCustomersaid"Thankyou" Talked toyourManager took a deepbreath/ rolledeyes/ sighedlaughedMadesomeone'sday!

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. timely response
  2. Did your best
  3. Field inspection
  4. forgot what day it is
  5. Thanked a customer
  6. team meeting
  7. Thank you from your manager
  8. EPAY
  9. Kudos from a customer!
  10. Talked to a peer
  11. Emailed a customer
  12. closed a claim
  13. Text Conversation with Customer
  14. took a mindfulness break
  15. Assisted on someone else's claim
  16. Made a difference
  17. Has heard "can you mute your phone?" this week
  18. Coffee Break.... or 3
  19. Video chat
  20. Customer said "Thank you"
  21. Talked to your Manager
  22. took a deep breath/ rolled eyes/ sighed
  23. laughed
  24. Made someone's day!