SBS planchange 5voice linesor more3 PromoterSurveys in 1week (Resultspulled onMonday)upgrade phoneand upgradeSBS planchange (samecustomer)Elite Planchange anyamount oflines3PromoterSurveysin a RowChange acustomer to theELITEPlan(must haveat least 4 voicelines)SBS planchange 3voice linesor more15 SBS inoneday(voicelines only)On Tuesdayor Thursdayhavedisconnectslower than 6%1PostpaidVoice LineSaleTake 20Calls in1 dayNoDisconnectsin a full workday5PromoterSurveysin a rowHave allarticles readfromhomepage inmyCSPCustomerKudos!On Mondayhave at least80% VOC1 postpaidVoice LineSaleSell aWatchlineOn Mondayor FridayHave creditsunder $2.00Top 3 CSRsfor the week(resultspulled onMonday)20 SBSin onedayHavemore than6 surveysVOCUnknownTime onFridayunder 5%1PostpaidVoice LineSaleSBS planchange 5voice linesor more3 PromoterSurveys in 1week (Resultspulled onMonday)upgrade phoneand upgradeSBS planchange (samecustomer)Elite Planchange anyamount oflines3PromoterSurveysin a RowChange acustomer to theELITEPlan(must haveat least 4 voicelines)SBS planchange 3voice linesor more15 SBS inoneday(voicelines only)On Tuesdayor Thursdayhavedisconnectslower than 6%1PostpaidVoice LineSaleTake 20Calls in1 dayNoDisconnectsin a full workday5PromoterSurveysin a rowHave allarticles readfromhomepage inmyCSPCustomerKudos!On Mondayhave at least80% VOC1 postpaidVoice LineSaleSell aWatchlineOn Mondayor FridayHave creditsunder $2.00Top 3 CSRsfor the week(resultspulled onMonday)20 SBSin onedayHavemore than6 surveysVOCUnknownTime onFridayunder 5%1PostpaidVoice LineSale

gettingtothemoneyBINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SBS plan change 5 voice lines or more
  2. 3 Promoter Surveys in 1 week (Results pulled on Monday)
  3. upgrade phone and upgrade SBS plan change (same customer)
  4. Elite Plan change any amount of lines
  5. 3 Promoter Surveys in a Row
  6. Change a customer to the ELITE Plan(must have at least 4 voice lines)
  7. SBS plan change 3 voice lines or more
  8. 15 SBS in one day(voice lines only)
  9. On Tuesday or Thursday have disconnects lower than 6%
  10. 1 Postpaid Voice Line Sale
  11. Take 20 Calls in 1 day
  12. No Disconnects in a full work day
  13. 5 Promoter Surveys in a row
  14. Have all articles read from homepage in myCSP
  15. Customer Kudos!
  16. On Monday have at least 80% VOC
  17. 1 postpaid Voice Line Sale
  18. Sell a Watch line
  19. On Monday or Friday Have credits under $2.00
  20. Top 3 CSRs for the week (results pulled on Monday)
  21. 20 SBS in one day
  22. Have more than 6 surveys VOC
  23. Unknown Time on Friday under 5%
  24. 1 Postpaid Voice Line Sale