CustomerKudos!Havemore than6 surveysVOCTop 3 CSRsfor the week(resultspulled onMonday)Take 20Calls in1 dayOn Mondayor FridayHave creditsunder $2.0015 SBS inoneday(voicelines only)SBS planchange 3voice linesor moreChange acustomer to theELITEPlan(must haveat least 4 voicelines)1PostpaidVoice LineSaleNoDisconnectsin a full workdayElite Planchange anyamount oflines1PostpaidVoice LineSale1 postpaidVoice LineSaleSBS planchange 5voice linesor more3PromoterSurveysin a RowHave allarticles readfromhomepage inmyCSP3 PromoterSurveys in 1week (Resultspulled onMonday)UnknownTime onFridayunder 5%On Tuesdayor Thursdayhavedisconnectslower than 6%5PromoterSurveysin a rowupgrade phoneand upgradeSBS planchange (samecustomer)20 SBSin onedayOn Mondayhave at least80% VOCSell aWatchlineCustomerKudos!Havemore than6 surveysVOCTop 3 CSRsfor the week(resultspulled onMonday)Take 20Calls in1 dayOn Mondayor FridayHave creditsunder $2.0015 SBS inoneday(voicelines only)SBS planchange 3voice linesor moreChange acustomer to theELITEPlan(must haveat least 4 voicelines)1PostpaidVoice LineSaleNoDisconnectsin a full workdayElite Planchange anyamount oflines1PostpaidVoice LineSale1 postpaidVoice LineSaleSBS planchange 5voice linesor more3PromoterSurveysin a RowHave allarticles readfromhomepage inmyCSP3 PromoterSurveys in 1week (Resultspulled onMonday)UnknownTime onFridayunder 5%On Tuesdayor Thursdayhavedisconnectslower than 6%5PromoterSurveysin a rowupgrade phoneand upgradeSBS planchange (samecustomer)20 SBSin onedayOn Mondayhave at least80% VOCSell aWatchline

gettingtothemoneyBINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Kudos!
  2. Have more than 6 surveys VOC
  3. Top 3 CSRs for the week (results pulled on Monday)
  4. Take 20 Calls in 1 day
  5. On Monday or Friday Have credits under $2.00
  6. 15 SBS in one day(voice lines only)
  7. SBS plan change 3 voice lines or more
  8. Change a customer to the ELITE Plan(must have at least 4 voice lines)
  9. 1 Postpaid Voice Line Sale
  10. No Disconnects in a full work day
  11. Elite Plan change any amount of lines
  12. 1 Postpaid Voice Line Sale
  13. 1 postpaid Voice Line Sale
  14. SBS plan change 5 voice lines or more
  15. 3 Promoter Surveys in a Row
  16. Have all articles read from homepage in myCSP
  17. 3 Promoter Surveys in 1 week (Results pulled on Monday)
  18. Unknown Time on Friday under 5%
  19. On Tuesday or Thursday have disconnects lower than 6%
  20. 5 Promoter Surveys in a row
  21. upgrade phone and upgrade SBS plan change (same customer)
  22. 20 SBS in one day
  23. On Monday have at least 80% VOC
  24. Sell a Watch line