Spoke with acustomerwith samebirthmonth/yearWalkedcustomerthroughapplying thesensor and TXWished acustomerHappyBirthdayFailedsensorAfter DBDcallWarmTransferfromDexcomRMAa TXPrematureLow TXBatteryalertComplimenta teammateSentSMSfollow upReceiveda perfect4.0 CallReviewTalked to acustomerfrom yourhome stateWore matchingoutfit withcoworker onyour shift(provide selfie)Had aCGM Error41 call (not42)FailedsensorPrior toDBD callInvalidCharactersalertIntroducedyourself toa new hireover teamsTook 1call thatrequired 3casesWarmTransfertoDexcomHad to followup with samecustomermore thanonceWore PJs foran entireshift (provideselfie)Receivedkudosfrom acustomerHad aG4/G5callThanked a QMfor theirwonderfulinsight/coachingHad to sendemail topump agentsto replace apumpSpoke with acustomerwith samebirthmonth/yearWalkedcustomerthroughapplying thesensor and TXWished acustomerHappyBirthdayFailedsensorAfter DBDcallWarmTransferfromDexcomRMAa TXPrematureLow TXBatteryalertComplimenta teammateSentSMSfollow upReceiveda perfect4.0 CallReviewTalked to acustomerfrom yourhome stateWore matchingoutfit withcoworker onyour shift(provide selfie)Had aCGM Error41 call (not42)FailedsensorPrior toDBD callInvalidCharactersalertIntroducedyourself toa new hireover teamsTook 1call thatrequired 3casesWarmTransfertoDexcomHad to followup with samecustomermore thanonceWore PJs foran entireshift (provideselfie)Receivedkudosfrom acustomerHad aG4/G5callThanked a QMfor theirwonderfulinsight/coachingHad to sendemail topump agentsto replace apump

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with a customer with same birth month/year
  2. Walked customer through applying the sensor and TX
  3. Wished a customer Happy Birthday
  4. Failed sensor After DBD call
  5. Warm Transfer from Dexcom
  6. RMA a TX
  7. Premature Low TX Battery alert
  8. Compliment a teammate
  9. Sent SMS follow up
  10. Received a perfect 4.0 Call Review
  11. Talked to a customer from your home state
  12. Wore matching outfit with coworker on your shift (provide selfie)
  13. Had a CGM Error 41 call (not 42)
  14. Failed sensor Prior to DBD call
  15. Invalid Characters alert
  16. Introduced yourself to a new hire over teams
  17. Took 1 call that required 3 cases
  18. Warm Transfer to Dexcom
  19. Had to follow up with same customer more than once
  20. Wore PJs for an entire shift (provide selfie)
  21. Received kudos from a customer
  22. Had a G4/G5 call
  23. Thanked a QM for their wonderful insight/coaching
  24. Had to send email to pump agents to replace a pump