RMAa TXHad aCGM Error41 call (not42)Had to sendemail topump agentsto replace apumpThanked a QMfor theirwonderfulinsight/coachingFailedsensorAfter DBDcallWalkedcustomerthroughapplying thesensor and TXTalked to acustomerfrom yourhome statePrematureLow TXBatteryalertWished acustomerHappyBirthdayIntroducedyourself toa new hireover teamsSpoke with acustomerwith samebirthmonth/yearWarmTransferfromDexcomComplimenta teammateWore matchingoutfit withcoworker onyour shift(provide selfie)InvalidCharactersalertReceiveda perfect4.0 CallReviewFailedsensorPrior toDBD callHad aG4/G5callWore PJs foran entireshift (provideselfie)Had to followup with samecustomermore thanonceReceivedkudosfrom acustomerTook 1call thatrequired 3casesSentSMSfollow upWarmTransfertoDexcomRMAa TXHad aCGM Error41 call (not42)Had to sendemail topump agentsto replace apumpThanked a QMfor theirwonderfulinsight/coachingFailedsensorAfter DBDcallWalkedcustomerthroughapplying thesensor and TXTalked to acustomerfrom yourhome statePrematureLow TXBatteryalertWished acustomerHappyBirthdayIntroducedyourself toa new hireover teamsSpoke with acustomerwith samebirthmonth/yearWarmTransferfromDexcomComplimenta teammateWore matchingoutfit withcoworker onyour shift(provide selfie)InvalidCharactersalertReceiveda perfect4.0 CallReviewFailedsensorPrior toDBD callHad aG4/G5callWore PJs foran entireshift (provideselfie)Had to followup with samecustomermore thanonceReceivedkudosfrom acustomerTook 1call thatrequired 3casesSentSMSfollow upWarmTransfertoDexcom

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. RMA a TX
  2. Had a CGM Error 41 call (not 42)
  3. Had to send email to pump agents to replace a pump
  4. Thanked a QM for their wonderful insight/coaching
  5. Failed sensor After DBD call
  6. Walked customer through applying the sensor and TX
  7. Talked to a customer from your home state
  8. Premature Low TX Battery alert
  9. Wished a customer Happy Birthday
  10. Introduced yourself to a new hire over teams
  11. Spoke with a customer with same birth month/year
  12. Warm Transfer from Dexcom
  13. Compliment a teammate
  14. Wore matching outfit with coworker on your shift (provide selfie)
  15. Invalid Characters alert
  16. Received a perfect 4.0 Call Review
  17. Failed sensor Prior to DBD call
  18. Had a G4/G5 call
  19. Wore PJs for an entire shift (provide selfie)
  20. Had to follow up with same customer more than once
  21. Received kudos from a customer
  22. Took 1 call that required 3 cases
  23. Sent SMS follow up
  24. Warm Transfer to Dexcom