FailedsensorPrior toDBD callInvalidCharactersalertReceivedkudosfrom acustomerSentSMSfollow upIntroducedyourself toa new hireover teamsWore PJs foran entireshift (provideselfie)Talked to acustomerfrom yourhome stateFailedsensorAfter DBDcallSpoke with acustomerwith samebirthmonth/yearHad to sendemail topump agentsto replace apumpComplimenta teammateReceiveda perfect4.0 CallReviewHad aG4/G5callWarmTransfertoDexcomRMAa TXWalkedcustomerthroughapplying thesensor and TXHad to followup with samecustomermore thanonceWished acustomerHappyBirthdayPrematureLow TXBatteryalertHad aCGM Error41 call (not42)WarmTransferfromDexcomWore matchingoutfit withcoworker onyour shift(provide selfie)Thanked a QMfor theirwonderfulinsight/coachingTook 1call thatrequired 3casesFailedsensorPrior toDBD callInvalidCharactersalertReceivedkudosfrom acustomerSentSMSfollow upIntroducedyourself toa new hireover teamsWore PJs foran entireshift (provideselfie)Talked to acustomerfrom yourhome stateFailedsensorAfter DBDcallSpoke with acustomerwith samebirthmonth/yearHad to sendemail topump agentsto replace apumpComplimenta teammateReceiveda perfect4.0 CallReviewHad aG4/G5callWarmTransfertoDexcomRMAa TXWalkedcustomerthroughapplying thesensor and TXHad to followup with samecustomermore thanonceWished acustomerHappyBirthdayPrematureLow TXBatteryalertHad aCGM Error41 call (not42)WarmTransferfromDexcomWore matchingoutfit withcoworker onyour shift(provide selfie)Thanked a QMfor theirwonderfulinsight/coachingTook 1call thatrequired 3cases

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Failed sensor Prior to DBD call
  2. Invalid Characters alert
  3. Received kudos from a customer
  4. Sent SMS follow up
  5. Introduced yourself to a new hire over teams
  6. Wore PJs for an entire shift (provide selfie)
  7. Talked to a customer from your home state
  8. Failed sensor After DBD call
  9. Spoke with a customer with same birth month/year
  10. Had to send email to pump agents to replace a pump
  11. Compliment a teammate
  12. Received a perfect 4.0 Call Review
  13. Had a G4/G5 call
  14. Warm Transfer to Dexcom
  15. RMA a TX
  16. Walked customer through applying the sensor and TX
  17. Had to follow up with same customer more than once
  18. Wished a customer Happy Birthday
  19. Premature Low TX Battery alert
  20. Had a CGM Error 41 call (not 42)
  21. Warm Transfer from Dexcom
  22. Wore matching outfit with coworker on your shift (provide selfie)
  23. Thanked a QM for their wonderful insight/coaching
  24. Took 1 call that required 3 cases