Walkedcustomerthroughapplying thesensor and TXHad to followup with samecustomermore thanonceSpoke with acustomerwith samebirthmonth/yearReceiveda perfect4.0 CallReviewReceivedkudosfrom acustomerRMAa TXFailedsensorPrior toDBD callIntroducedyourself toa new hireover teamsHad to sendemail topump agentsto replace apumpTook 1call thatrequired 3casesWore PJs foran entireshift (provideselfie)InvalidCharactersalertPrematureLow TXBatteryalertComplimenta teammateHad aG4/G5callTalked to acustomerfrom yourhome stateWarmTransfertoDexcomFailedsensorAfter DBDcallSentSMSfollow upWished acustomerHappyBirthdayWore matchingoutfit withcoworker onyour shift(provide selfie)Thanked a QMfor theirwonderfulinsight/coachingWarmTransferfromDexcomHad aCGM Error41 call (not42)Walkedcustomerthroughapplying thesensor and TXHad to followup with samecustomermore thanonceSpoke with acustomerwith samebirthmonth/yearReceiveda perfect4.0 CallReviewReceivedkudosfrom acustomerRMAa TXFailedsensorPrior toDBD callIntroducedyourself toa new hireover teamsHad to sendemail topump agentsto replace apumpTook 1call thatrequired 3casesWore PJs foran entireshift (provideselfie)InvalidCharactersalertPrematureLow TXBatteryalertComplimenta teammateHad aG4/G5callTalked to acustomerfrom yourhome stateWarmTransfertoDexcomFailedsensorAfter DBDcallSentSMSfollow upWished acustomerHappyBirthdayWore matchingoutfit withcoworker onyour shift(provide selfie)Thanked a QMfor theirwonderfulinsight/coachingWarmTransferfromDexcomHad aCGM Error41 call (not42)

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walked customer through applying the sensor and TX
  2. Had to follow up with same customer more than once
  3. Spoke with a customer with same birth month/year
  4. Received a perfect 4.0 Call Review
  5. Received kudos from a customer
  6. RMA a TX
  7. Failed sensor Prior to DBD call
  8. Introduced yourself to a new hire over teams
  9. Had to send email to pump agents to replace a pump
  10. Took 1 call that required 3 cases
  11. Wore PJs for an entire shift (provide selfie)
  12. Invalid Characters alert
  13. Premature Low TX Battery alert
  14. Compliment a teammate
  15. Had a G4/G5 call
  16. Talked to a customer from your home state
  17. Warm Transfer to Dexcom
  18. Failed sensor After DBD call
  19. Sent SMS follow up
  20. Wished a customer Happy Birthday
  21. Wore matching outfit with coworker on your shift (provide selfie)
  22. Thanked a QM for their wonderful insight/coaching
  23. Warm Transfer from Dexcom
  24. Had a CGM Error 41 call (not 42)