SentSMSfollow upHad aCGM Error41 call (not42)WarmTransferfromDexcomPrematureLow TXBatteryalertTook 1call thatrequired 3casesReceivedkudosfrom acustomerThanked a QMfor theirwonderfulinsight/coachingHad to followup with samecustomermore thanonceWalkedcustomerthroughapplying thesensor and TXRMAa TXComplimenta teammateFailedsensorPrior toDBD callWore matchingoutfit withcoworker onyour shift(provide selfie)Receiveda perfect4.0 CallReviewWore PJs foran entireshift (provideselfie)Spoke with acustomerwith samebirthmonth/yearTalked to acustomerfrom yourhome stateIntroducedyourself toa new hireover teamsHad aG4/G5callFailedsensorAfter DBDcallWarmTransfertoDexcomHad to sendemail topump agentsto replace apumpWished acustomerHappyBirthdayInvalidCharactersalertSentSMSfollow upHad aCGM Error41 call (not42)WarmTransferfromDexcomPrematureLow TXBatteryalertTook 1call thatrequired 3casesReceivedkudosfrom acustomerThanked a QMfor theirwonderfulinsight/coachingHad to followup with samecustomermore thanonceWalkedcustomerthroughapplying thesensor and TXRMAa TXComplimenta teammateFailedsensorPrior toDBD callWore matchingoutfit withcoworker onyour shift(provide selfie)Receiveda perfect4.0 CallReviewWore PJs foran entireshift (provideselfie)Spoke with acustomerwith samebirthmonth/yearTalked to acustomerfrom yourhome stateIntroducedyourself toa new hireover teamsHad aG4/G5callFailedsensorAfter DBDcallWarmTransfertoDexcomHad to sendemail topump agentsto replace apumpWished acustomerHappyBirthdayInvalidCharactersalert

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sent SMS follow up
  2. Had a CGM Error 41 call (not 42)
  3. Warm Transfer from Dexcom
  4. Premature Low TX Battery alert
  5. Took 1 call that required 3 cases
  6. Received kudos from a customer
  7. Thanked a QM for their wonderful insight/coaching
  8. Had to follow up with same customer more than once
  9. Walked customer through applying the sensor and TX
  10. RMA a TX
  11. Compliment a teammate
  12. Failed sensor Prior to DBD call
  13. Wore matching outfit with coworker on your shift (provide selfie)
  14. Received a perfect 4.0 Call Review
  15. Wore PJs for an entire shift (provide selfie)
  16. Spoke with a customer with same birth month/year
  17. Talked to a customer from your home state
  18. Introduced yourself to a new hire over teams
  19. Had a G4/G5 call
  20. Failed sensor After DBD call
  21. Warm Transfer to Dexcom
  22. Had to send email to pump agents to replace a pump
  23. Wished a customer Happy Birthday
  24. Invalid Characters alert