Took 1call thatrequired 3casesWore matchingoutfit withcoworker onyour shift(provide selfie)Walkedcustomerthroughapplying thesensor and TXFailedsensorAfter DBDcallHad aCGM Error41 call (not42)SentSMSfollow upReceivedkudosfrom acustomerSpoke with acustomerwith samebirthmonth/yearComplimenta teammateInvalidCharactersalertRMAa TXWished acustomerHappyBirthdayWarmTransferfromDexcomPrematureLow TXBatteryalertFailedsensorPrior toDBD callIntroducedyourself toa new hireover teamsWore PJs foran entireshift (provideselfie)Had aG4/G5callThanked a QMfor theirwonderfulinsight/coachingHad to followup with samecustomermore thanonceHad to sendemail topump agentsto replace apumpTalked to acustomerfrom yourhome stateWarmTransfertoDexcomReceiveda perfect4.0 CallReviewTook 1call thatrequired 3casesWore matchingoutfit withcoworker onyour shift(provide selfie)Walkedcustomerthroughapplying thesensor and TXFailedsensorAfter DBDcallHad aCGM Error41 call (not42)SentSMSfollow upReceivedkudosfrom acustomerSpoke with acustomerwith samebirthmonth/yearComplimenta teammateInvalidCharactersalertRMAa TXWished acustomerHappyBirthdayWarmTransferfromDexcomPrematureLow TXBatteryalertFailedsensorPrior toDBD callIntroducedyourself toa new hireover teamsWore PJs foran entireshift (provideselfie)Had aG4/G5callThanked a QMfor theirwonderfulinsight/coachingHad to followup with samecustomermore thanonceHad to sendemail topump agentsto replace apumpTalked to acustomerfrom yourhome stateWarmTransfertoDexcomReceiveda perfect4.0 CallReview

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 1 call that required 3 cases
  2. Wore matching outfit with coworker on your shift (provide selfie)
  3. Walked customer through applying the sensor and TX
  4. Failed sensor After DBD call
  5. Had a CGM Error 41 call (not 42)
  6. Sent SMS follow up
  7. Received kudos from a customer
  8. Spoke with a customer with same birth month/year
  9. Compliment a teammate
  10. Invalid Characters alert
  11. RMA a TX
  12. Wished a customer Happy Birthday
  13. Warm Transfer from Dexcom
  14. Premature Low TX Battery alert
  15. Failed sensor Prior to DBD call
  16. Introduced yourself to a new hire over teams
  17. Wore PJs for an entire shift (provide selfie)
  18. Had a G4/G5 call
  19. Thanked a QM for their wonderful insight/coaching
  20. Had to follow up with same customer more than once
  21. Had to send email to pump agents to replace a pump
  22. Talked to a customer from your home state
  23. Warm Transfer to Dexcom
  24. Received a perfect 4.0 Call Review