Talked to acustomerfrom yourhome stateSpoke with acustomerwith samebirthmonth/yearWarmTransferfromDexcomFailedsensorAfter DBDcallWarmTransfertoDexcomHad aCGM Error41 call (not42)Had aG4/G5callHad to followup with samecustomermore thanonceThanked a QMfor theirwonderfulinsight/coachingReceiveda perfect4.0 CallReviewReceivedkudosfrom acustomerComplimenta teammateWalkedcustomerthroughapplying thesensor and TXPrematureLow TXBatteryalertHad to sendemail topump agentsto replace apumpInvalidCharactersalertWished acustomerHappyBirthdayIntroducedyourself toa new hireover teamsWore PJs foran entireshift (provideselfie)FailedsensorPrior toDBD callTook 1call thatrequired 3casesRMAa TXSentSMSfollow upWore matchingoutfit withcoworker onyour shift(provide selfie)Talked to acustomerfrom yourhome stateSpoke with acustomerwith samebirthmonth/yearWarmTransferfromDexcomFailedsensorAfter DBDcallWarmTransfertoDexcomHad aCGM Error41 call (not42)Had aG4/G5callHad to followup with samecustomermore thanonceThanked a QMfor theirwonderfulinsight/coachingReceiveda perfect4.0 CallReviewReceivedkudosfrom acustomerComplimenta teammateWalkedcustomerthroughapplying thesensor and TXPrematureLow TXBatteryalertHad to sendemail topump agentsto replace apumpInvalidCharactersalertWished acustomerHappyBirthdayIntroducedyourself toa new hireover teamsWore PJs foran entireshift (provideselfie)FailedsensorPrior toDBD callTook 1call thatrequired 3casesRMAa TXSentSMSfollow upWore matchingoutfit withcoworker onyour shift(provide selfie)

CGM Only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a customer from your home state
  2. Spoke with a customer with same birth month/year
  3. Warm Transfer from Dexcom
  4. Failed sensor After DBD call
  5. Warm Transfer to Dexcom
  6. Had a CGM Error 41 call (not 42)
  7. Had a G4/G5 call
  8. Had to follow up with same customer more than once
  9. Thanked a QM for their wonderful insight/coaching
  10. Received a perfect 4.0 Call Review
  11. Received kudos from a customer
  12. Compliment a teammate
  13. Walked customer through applying the sensor and TX
  14. Premature Low TX Battery alert
  15. Had to send email to pump agents to replace a pump
  16. Invalid Characters alert
  17. Wished a customer Happy Birthday
  18. Introduced yourself to a new hire over teams
  19. Wore PJs for an entire shift (provide selfie)
  20. Failed sensor Prior to DBD call
  21. Took 1 call that required 3 cases
  22. RMA a TX
  23. Sent SMS follow up
  24. Wore matching outfit with coworker on your shift (provide selfie)