Completeda learningmoduleRequesteda breakmoveReceiveda QAscoreTook apaymentAnswereda questionin the chatroomSubmitteda claimProvidedSLA'sSpoke tosomeoneinMinnesotaAssistedwith abeneficiaryformSent anencryptedemail to acustomerCompletedthird partyauthorization90%+ AHT inOrangePerformSpoke tosomeone inthe samestate as youSpoke tosomeonein TexasCSAT of 98%+for prior day inOrangePerformWarmtransferreda callSpoke tosomeoneborn in thesame yearas youContributedin huddleProvideda policynumberSent anemail toanotherdepartmentSentsomeonea High-FiveReceivedkudosHad a 1:1with amanagerCompleteda call backCompleteda learningmoduleRequesteda breakmoveReceiveda QAscoreTook apaymentAnswereda questionin the chatroomSubmitteda claimProvidedSLA'sSpoke tosomeoneinMinnesotaAssistedwith abeneficiaryformSent anencryptedemail to acustomerCompletedthird partyauthorization90%+ AHT inOrangePerformSpoke tosomeone inthe samestate as youSpoke tosomeonein TexasCSAT of 98%+for prior day inOrangePerformWarmtransferreda callSpoke tosomeoneborn in thesame yearas youContributedin huddleProvideda policynumberSent anemail toanotherdepartmentSentsomeonea High-FiveReceivedkudosHad a 1:1with amanagerCompleteda call back

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a learning module
  2. Requested a break move
  3. Received a QA score
  4. Took a payment
  5. Answered a question in the chat room
  6. Submitted a claim
  7. Provided SLA's
  8. Spoke to someone in Minnesota
  9. Assisted with a beneficiary form
  10. Sent an encrypted email to a customer
  11. Completed third party authorization
  12. 90%+ AHT in OrangePerform
  13. Spoke to someone in the same state as you
  14. Spoke to someone in Texas
  15. CSAT of 98%+ for prior day in OrangePerform
  16. Warm transferred a call
  17. Spoke to someone born in the same year as you
  18. Contributed in huddle
  19. Provided a policy number
  20. Sent an email to another department
  21. Sent someone a High-Five
  22. Received kudos
  23. Had a 1:1 with a manager
  24. Completed a call back