Completeda learningmoduleSentsomeonea High-FiveSent anencryptedemail to acustomerAnswereda questionin the chatroomSpoke tosomeoneborn in thesame yearas youSpoke tosomeoneinMinnesotaSubmitteda claimProvideda policynumberCompleteda call back90%+ AHT inOrangePerformTook apaymentAssistedwith abeneficiaryformSent anemail toanotherdepartmentCompletedthird partyauthorizationSpoke tosomeone inthe samestate as youRequesteda breakmoveCSAT of 98%+for prior day inOrangePerformSpoke tosomeonein TexasContributedin huddleWarmtransferreda callReceivedkudosHad a 1:1with amanagerProvidedSLA'sReceiveda QAscoreCompleteda learningmoduleSentsomeonea High-FiveSent anencryptedemail to acustomerAnswereda questionin the chatroomSpoke tosomeoneborn in thesame yearas youSpoke tosomeoneinMinnesotaSubmitteda claimProvideda policynumberCompleteda call back90%+ AHT inOrangePerformTook apaymentAssistedwith abeneficiaryformSent anemail toanotherdepartmentCompletedthird partyauthorizationSpoke tosomeone inthe samestate as youRequesteda breakmoveCSAT of 98%+for prior day inOrangePerformSpoke tosomeonein TexasContributedin huddleWarmtransferreda callReceivedkudosHad a 1:1with amanagerProvidedSLA'sReceiveda QAscore

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a learning module
  2. Sent someone a High-Five
  3. Sent an encrypted email to a customer
  4. Answered a question in the chat room
  5. Spoke to someone born in the same year as you
  6. Spoke to someone in Minnesota
  7. Submitted a claim
  8. Provided a policy number
  9. Completed a call back
  10. 90%+ AHT in OrangePerform
  11. Took a payment
  12. Assisted with a beneficiary form
  13. Sent an email to another department
  14. Completed third party authorization
  15. Spoke to someone in the same state as you
  16. Requested a break move
  17. CSAT of 98%+ for prior day in OrangePerform
  18. Spoke to someone in Texas
  19. Contributed in huddle
  20. Warm transferred a call
  21. Received kudos
  22. Had a 1:1 with a manager
  23. Provided SLA's
  24. Received a QA score