Spoke tosomeoneinMinnesotaReceivedkudosSpoke tosomeonein TexasCSAT of 98%+for prior day inOrangePerform90%+ AHT inOrangePerformContributedin huddleWarmtransferreda callCompletedthird partyauthorizationSent anencryptedemail to acustomerSent anemail toanotherdepartmentCompleteda call backCompleteda learningmoduleSpoke tosomeone inthe samestate as youTook apaymentHad a 1:1with amanagerRequesteda breakmoveAnswereda questionin the chatroomSentsomeonea High-FiveAssistedwith abeneficiaryformReceiveda QAscoreProvideda policynumberProvidedSLA'sSpoke tosomeoneborn in thesame yearas youSubmitteda claimSpoke tosomeoneinMinnesotaReceivedkudosSpoke tosomeonein TexasCSAT of 98%+for prior day inOrangePerform90%+ AHT inOrangePerformContributedin huddleWarmtransferreda callCompletedthird partyauthorizationSent anencryptedemail to acustomerSent anemail toanotherdepartmentCompleteda call backCompleteda learningmoduleSpoke tosomeone inthe samestate as youTook apaymentHad a 1:1with amanagerRequesteda breakmoveAnswereda questionin the chatroomSentsomeonea High-FiveAssistedwith abeneficiaryformReceiveda QAscoreProvideda policynumberProvidedSLA'sSpoke tosomeoneborn in thesame yearas youSubmitteda claim

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to someone in Minnesota
  2. Received kudos
  3. Spoke to someone in Texas
  4. CSAT of 98%+ for prior day in OrangePerform
  5. 90%+ AHT in OrangePerform
  6. Contributed in huddle
  7. Warm transferred a call
  8. Completed third party authorization
  9. Sent an encrypted email to a customer
  10. Sent an email to another department
  11. Completed a call back
  12. Completed a learning module
  13. Spoke to someone in the same state as you
  14. Took a payment
  15. Had a 1:1 with a manager
  16. Requested a break move
  17. Answered a question in the chat room
  18. Sent someone a High-Five
  19. Assisted with a beneficiary form
  20. Received a QA score
  21. Provided a policy number
  22. Provided SLA's
  23. Spoke to someone born in the same year as you
  24. Submitted a claim