Sent anemail toanotherdepartmentSent anencryptedemail to acustomerTook apaymentAnswereda questionin the chatroomSpoke tosomeone inthe samestate as youCompletedthird partyauthorizationSubmitteda claimProvidedSLA'sSentsomeonea High-FiveSpoke tosomeoneinMinnesotaSpoke tosomeonein TexasContributedin huddleReceiveda QAscoreCSAT of 98%+for prior day inOrangePerformWarmtransferreda callRequesteda breakmoveCompleteda call backHad a 1:1with amanagerSpoke tosomeoneborn in thesame yearas youAssistedwith abeneficiaryform90%+ AHT inOrangePerformReceivedkudosProvideda policynumberCompleteda learningmoduleSent anemail toanotherdepartmentSent anencryptedemail to acustomerTook apaymentAnswereda questionin the chatroomSpoke tosomeone inthe samestate as youCompletedthird partyauthorizationSubmitteda claimProvidedSLA'sSentsomeonea High-FiveSpoke tosomeoneinMinnesotaSpoke tosomeonein TexasContributedin huddleReceiveda QAscoreCSAT of 98%+for prior day inOrangePerformWarmtransferreda callRequesteda breakmoveCompleteda call backHad a 1:1with amanagerSpoke tosomeoneborn in thesame yearas youAssistedwith abeneficiaryform90%+ AHT inOrangePerformReceivedkudosProvideda policynumberCompleteda learningmodule

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an email to another department
  2. Sent an encrypted email to a customer
  3. Took a payment
  4. Answered a question in the chat room
  5. Spoke to someone in the same state as you
  6. Completed third party authorization
  7. Submitted a claim
  8. Provided SLA's
  9. Sent someone a High-Five
  10. Spoke to someone in Minnesota
  11. Spoke to someone in Texas
  12. Contributed in huddle
  13. Received a QA score
  14. CSAT of 98%+ for prior day in OrangePerform
  15. Warm transferred a call
  16. Requested a break move
  17. Completed a call back
  18. Had a 1:1 with a manager
  19. Spoke to someone born in the same year as you
  20. Assisted with a beneficiary form
  21. 90%+ AHT in OrangePerform
  22. Received kudos
  23. Provided a policy number
  24. Completed a learning module