Received a QA score Warm transferred a call Assisted with a beneficiary form Took a payment Received kudos Answered a question in the chat room Spoke to someone in Texas Completed a call back Requested a break move Had a 1:1 with a manager Provided a policy number Sent an email to another department 90%+ AHT in OrangePerform Sent an encrypted email to a customer Provided SLA's Spoke to someone born in the same year as you Completed a learning module Spoke to someone in Minnesota Spoke to someone in the same state as you Completed third party authorization Submitted a claim Contributed in huddle CSAT of 98%+ for prior day in OrangePerform Sent someone a High- Five Received a QA score Warm transferred a call Assisted with a beneficiary form Took a payment Received kudos Answered a question in the chat room Spoke to someone in Texas Completed a call back Requested a break move Had a 1:1 with a manager Provided a policy number Sent an email to another department 90%+ AHT in OrangePerform Sent an encrypted email to a customer Provided SLA's Spoke to someone born in the same year as you Completed a learning module Spoke to someone in Minnesota Spoke to someone in the same state as you Completed third party authorization Submitted a claim Contributed in huddle CSAT of 98%+ for prior day in OrangePerform Sent someone a High- Five
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Received a QA score
Warm transferred a call
Assisted with a beneficiary form
Took a payment
Received kudos
Answered a question in the chat room
Spoke to someone in Texas
Completed a call back
Requested a break move
Had a 1:1 with a manager
Provided a policy number
Sent an email to another department
90%+ AHT in OrangePerform
Sent an encrypted email to a customer
Provided SLA's
Spoke to someone born in the same year as you
Completed a learning module
Spoke to someone in Minnesota
Spoke to someone in the same state as you
Completed third party authorization
Submitted a claim
Contributed in huddle
CSAT of 98%+ for prior day in OrangePerform
Sent someone a High-Five