Provideda policynumberReceivedkudosTook apaymentSent anencryptedemail to acustomerSpoke tosomeone inthe samestate as youAssistedwith abeneficiaryformAnswereda questionin the chatroomCompleteda call backSpoke tosomeoneinMinnesotaSpoke tosomeonein TexasCompleteda learningmoduleCSAT of 98%+for prior day inOrangePerformSent anemail toanotherdepartment90%+ AHT inOrangePerformSubmitteda claimCompletedthird partyauthorizationSpoke tosomeoneborn in thesame yearas youSentsomeonea High-FiveReceiveda QAscoreProvidedSLA'sHad a 1:1with amanagerWarmtransferreda callRequesteda breakmoveContributedin huddleProvideda policynumberReceivedkudosTook apaymentSent anencryptedemail to acustomerSpoke tosomeone inthe samestate as youAssistedwith abeneficiaryformAnswereda questionin the chatroomCompleteda call backSpoke tosomeoneinMinnesotaSpoke tosomeonein TexasCompleteda learningmoduleCSAT of 98%+for prior day inOrangePerformSent anemail toanotherdepartment90%+ AHT inOrangePerformSubmitteda claimCompletedthird partyauthorizationSpoke tosomeoneborn in thesame yearas youSentsomeonea High-FiveReceiveda QAscoreProvidedSLA'sHad a 1:1with amanagerWarmtransferreda callRequesteda breakmoveContributedin huddle

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided a policy number
  2. Received kudos
  3. Took a payment
  4. Sent an encrypted email to a customer
  5. Spoke to someone in the same state as you
  6. Assisted with a beneficiary form
  7. Answered a question in the chat room
  8. Completed a call back
  9. Spoke to someone in Minnesota
  10. Spoke to someone in Texas
  11. Completed a learning module
  12. CSAT of 98%+ for prior day in OrangePerform
  13. Sent an email to another department
  14. 90%+ AHT in OrangePerform
  15. Submitted a claim
  16. Completed third party authorization
  17. Spoke to someone born in the same year as you
  18. Sent someone a High-Five
  19. Received a QA score
  20. Provided SLA's
  21. Had a 1:1 with a manager
  22. Warm transferred a call
  23. Requested a break move
  24. Contributed in huddle