90%+ AHT inOrangePerformCompleteda call backHad a 1:1with amanagerCompletedthird partyauthorizationSent anemail toanotherdepartmentSent anencryptedemail to acustomerSpoke tosomeonein TexasSpoke tosomeone inthe samestate as youRequesteda breakmoveSpoke tosomeoneinMinnesotaAnswereda questionin the chatroomReceivedkudosCompleteda learningmoduleAssistedwith abeneficiaryformCSAT of 98%+for prior day inOrangePerformProvideda policynumberProvidedSLA'sWarmtransferreda callReceiveda QAscoreTook apaymentSentsomeonea High-FiveContributedin huddleSubmitteda claimSpoke tosomeoneborn in thesame yearas you90%+ AHT inOrangePerformCompleteda call backHad a 1:1with amanagerCompletedthird partyauthorizationSent anemail toanotherdepartmentSent anencryptedemail to acustomerSpoke tosomeonein TexasSpoke tosomeone inthe samestate as youRequesteda breakmoveSpoke tosomeoneinMinnesotaAnswereda questionin the chatroomReceivedkudosCompleteda learningmoduleAssistedwith abeneficiaryformCSAT of 98%+for prior day inOrangePerformProvideda policynumberProvidedSLA'sWarmtransferreda callReceiveda QAscoreTook apaymentSentsomeonea High-FiveContributedin huddleSubmitteda claimSpoke tosomeoneborn in thesame yearas you

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90%+ AHT in OrangePerform
  2. Completed a call back
  3. Had a 1:1 with a manager
  4. Completed third party authorization
  5. Sent an email to another department
  6. Sent an encrypted email to a customer
  7. Spoke to someone in Texas
  8. Spoke to someone in the same state as you
  9. Requested a break move
  10. Spoke to someone in Minnesota
  11. Answered a question in the chat room
  12. Received kudos
  13. Completed a learning module
  14. Assisted with a beneficiary form
  15. CSAT of 98%+ for prior day in OrangePerform
  16. Provided a policy number
  17. Provided SLA's
  18. Warm transferred a call
  19. Received a QA score
  20. Took a payment
  21. Sent someone a High-Five
  22. Contributed in huddle
  23. Submitted a claim
  24. Spoke to someone born in the same year as you