Warmtransferreda callSent anencryptedemail to acustomerHad a 1:1with amanagerCSAT of 98%+for prior day inOrangePerformSpoke tosomeoneborn in thesame yearas youSpoke tosomeone inthe samestate as youCompleteda learningmoduleCompleteda call backReceivedkudosSpoke tosomeoneinMinnesotaSentsomeonea High-Five90%+ AHT inOrangePerformReceiveda QAscoreSent anemail toanotherdepartmentProvideda policynumberContributedin huddleSpoke tosomeonein TexasTook apaymentAnswereda questionin the chatroomProvidedSLA'sAssistedwith abeneficiaryformCompletedthird partyauthorizationRequesteda breakmoveSubmitteda claimWarmtransferreda callSent anencryptedemail to acustomerHad a 1:1with amanagerCSAT of 98%+for prior day inOrangePerformSpoke tosomeoneborn in thesame yearas youSpoke tosomeone inthe samestate as youCompleteda learningmoduleCompleteda call backReceivedkudosSpoke tosomeoneinMinnesotaSentsomeonea High-Five90%+ AHT inOrangePerformReceiveda QAscoreSent anemail toanotherdepartmentProvideda policynumberContributedin huddleSpoke tosomeonein TexasTook apaymentAnswereda questionin the chatroomProvidedSLA'sAssistedwith abeneficiaryformCompletedthird partyauthorizationRequesteda breakmoveSubmitteda claim

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Warm transferred a call
  2. Sent an encrypted email to a customer
  3. Had a 1:1 with a manager
  4. CSAT of 98%+ for prior day in OrangePerform
  5. Spoke to someone born in the same year as you
  6. Spoke to someone in the same state as you
  7. Completed a learning module
  8. Completed a call back
  9. Received kudos
  10. Spoke to someone in Minnesota
  11. Sent someone a High-Five
  12. 90%+ AHT in OrangePerform
  13. Received a QA score
  14. Sent an email to another department
  15. Provided a policy number
  16. Contributed in huddle
  17. Spoke to someone in Texas
  18. Took a payment
  19. Answered a question in the chat room
  20. Provided SLA's
  21. Assisted with a beneficiary form
  22. Completed third party authorization
  23. Requested a break move
  24. Submitted a claim