Spoke tosomeonein TexasContributedin huddle90%+ AHT inOrangePerformSpoke tosomeone inthe samestate as youWarmtransferreda callAssistedwith abeneficiaryformSent anencryptedemail to acustomerRequesteda breakmoveProvidedSLA'sSpoke tosomeoneborn in thesame yearas youCompleteda learningmoduleTook apaymentReceivedkudosCompleteda call backSent anemail toanotherdepartmentSpoke tosomeoneinMinnesotaHad a 1:1with amanagerAnswereda questionin the chatroomReceiveda QAscoreSubmitteda claimCSAT of 98%+for prior day inOrangePerformSentsomeonea High-FiveCompletedthird partyauthorizationProvideda policynumberSpoke tosomeonein TexasContributedin huddle90%+ AHT inOrangePerformSpoke tosomeone inthe samestate as youWarmtransferreda callAssistedwith abeneficiaryformSent anencryptedemail to acustomerRequesteda breakmoveProvidedSLA'sSpoke tosomeoneborn in thesame yearas youCompleteda learningmoduleTook apaymentReceivedkudosCompleteda call backSent anemail toanotherdepartmentSpoke tosomeoneinMinnesotaHad a 1:1with amanagerAnswereda questionin the chatroomReceiveda QAscoreSubmitteda claimCSAT of 98%+for prior day inOrangePerformSentsomeonea High-FiveCompletedthird partyauthorizationProvideda policynumber

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to someone in Texas
  2. Contributed in huddle
  3. 90%+ AHT in OrangePerform
  4. Spoke to someone in the same state as you
  5. Warm transferred a call
  6. Assisted with a beneficiary form
  7. Sent an encrypted email to a customer
  8. Requested a break move
  9. Provided SLA's
  10. Spoke to someone born in the same year as you
  11. Completed a learning module
  12. Took a payment
  13. Received kudos
  14. Completed a call back
  15. Sent an email to another department
  16. Spoke to someone in Minnesota
  17. Had a 1:1 with a manager
  18. Answered a question in the chat room
  19. Received a QA score
  20. Submitted a claim
  21. CSAT of 98%+ for prior day in OrangePerform
  22. Sent someone a High-Five
  23. Completed third party authorization
  24. Provided a policy number