Sentsomeonea High-FiveWarmtransferreda callCompleteda call backSent anemail toanotherdepartmentContributedin huddleAnswereda questionin the chatroomTook apaymentProvidedSLA'sSpoke tosomeoneinMinnesota90%+ AHT inOrangePerformAssistedwith abeneficiaryformReceivedkudosCompletedthird partyauthorizationCSAT of 98%+for prior day inOrangePerformSpoke tosomeoneborn in thesame yearas youProvideda policynumberSpoke tosomeone inthe samestate as youSpoke tosomeonein TexasHad a 1:1with amanagerSubmitteda claimSent anencryptedemail to acustomerRequesteda breakmoveCompleteda learningmoduleReceiveda QAscoreSentsomeonea High-FiveWarmtransferreda callCompleteda call backSent anemail toanotherdepartmentContributedin huddleAnswereda questionin the chatroomTook apaymentProvidedSLA'sSpoke tosomeoneinMinnesota90%+ AHT inOrangePerformAssistedwith abeneficiaryformReceivedkudosCompletedthird partyauthorizationCSAT of 98%+for prior day inOrangePerformSpoke tosomeoneborn in thesame yearas youProvideda policynumberSpoke tosomeone inthe samestate as youSpoke tosomeonein TexasHad a 1:1with amanagerSubmitteda claimSent anencryptedemail to acustomerRequesteda breakmoveCompleteda learningmoduleReceiveda QAscore

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent someone a High-Five
  2. Warm transferred a call
  3. Completed a call back
  4. Sent an email to another department
  5. Contributed in huddle
  6. Answered a question in the chat room
  7. Took a payment
  8. Provided SLA's
  9. Spoke to someone in Minnesota
  10. 90%+ AHT in OrangePerform
  11. Assisted with a beneficiary form
  12. Received kudos
  13. Completed third party authorization
  14. CSAT of 98%+ for prior day in OrangePerform
  15. Spoke to someone born in the same year as you
  16. Provided a policy number
  17. Spoke to someone in the same state as you
  18. Spoke to someone in Texas
  19. Had a 1:1 with a manager
  20. Submitted a claim
  21. Sent an encrypted email to a customer
  22. Requested a break move
  23. Completed a learning module
  24. Received a QA score