Warmtransferreda callRequesteda breakmoveSubmitteda claimSpoke tosomeonein TexasSent anencryptedemail to acustomerSpoke tosomeone inthe samestate as youSent anemail toanotherdepartmentSpoke tosomeoneinMinnesotaCompletedthird partyauthorizationCompleteda learningmoduleSpoke tosomeoneborn in thesame yearas youHad a 1:1with amanagerTook apaymentReceiveda QAscoreContributedin huddleReceivedkudosProvidedSLA'sSentsomeonea High-FiveAssistedwith abeneficiaryformCompleteda call backProvideda policynumberAnswereda questionin the chatroomCSAT of 98%+for prior day inOrangePerform90%+ AHT inOrangePerformWarmtransferreda callRequesteda breakmoveSubmitteda claimSpoke tosomeonein TexasSent anencryptedemail to acustomerSpoke tosomeone inthe samestate as youSent anemail toanotherdepartmentSpoke tosomeoneinMinnesotaCompletedthird partyauthorizationCompleteda learningmoduleSpoke tosomeoneborn in thesame yearas youHad a 1:1with amanagerTook apaymentReceiveda QAscoreContributedin huddleReceivedkudosProvidedSLA'sSentsomeonea High-FiveAssistedwith abeneficiaryformCompleteda call backProvideda policynumberAnswereda questionin the chatroomCSAT of 98%+for prior day inOrangePerform90%+ AHT inOrangePerform

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Warm transferred a call
  2. Requested a break move
  3. Submitted a claim
  4. Spoke to someone in Texas
  5. Sent an encrypted email to a customer
  6. Spoke to someone in the same state as you
  7. Sent an email to another department
  8. Spoke to someone in Minnesota
  9. Completed third party authorization
  10. Completed a learning module
  11. Spoke to someone born in the same year as you
  12. Had a 1:1 with a manager
  13. Took a payment
  14. Received a QA score
  15. Contributed in huddle
  16. Received kudos
  17. Provided SLA's
  18. Sent someone a High-Five
  19. Assisted with a beneficiary form
  20. Completed a call back
  21. Provided a policy number
  22. Answered a question in the chat room
  23. CSAT of 98%+ for prior day in OrangePerform
  24. 90%+ AHT in OrangePerform