set next steps Successful iltpc Had a successful iltpc Advised ee of what I can do not what I can't do Responded with empathy statements EE thanked you met tpc service standards Approved leave in 5 b days Prepared ahead to avoid ee triggers Verified Address Spoke with a smile Approved leave within 5 business days Used ee' name twice in tpc Assured ee that "I can help with that" Free! met email service standards set next steps Successful iltpc Had a successful iltpc Advised ee of what I can do not what I can't do Responded with empathy statements EE thanked you met tpc service standards Approved leave in 5 b days Prepared ahead to avoid ee triggers Verified Address Spoke with a smile Approved leave within 5 business days Used ee' name twice in tpc Assured ee that "I can help with that" Free! met email service standards
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-set next steps
N-Successful iltpc
G-Had a successful iltpc
N-Advised ee of what I can do not what I can't do
I-Responded with empathy statements
I-EE thanked you
N-met tpc service standards
G-Approved leave in 5 b days
G-Prepared ahead to avoid ee triggers
I-Verified
Address
B-Spoke with a smile
N-Approved leave within 5 business days
B-Used ee' name twice in tpc
B-Assured ee that "I can help with that"
B-Free!
G-met email service standards