Used ee' name twice in tpc Verified Address Approved leave in 5 b days Free! Responded with empathy statements EE thanked you met tpc service standards Advised ee of what I can do not what I can't do Approved leave within 5 business days set next steps met email service standards Spoke with a smile Assured ee that "I can help with that" Successful iltpc Had a successful iltpc Prepared ahead to avoid ee triggers Used ee' name twice in tpc Verified Address Approved leave in 5 b days Free! Responded with empathy statements EE thanked you met tpc service standards Advised ee of what I can do not what I can't do Approved leave within 5 business days set next steps met email service standards Spoke with a smile Assured ee that "I can help with that" Successful iltpc Had a successful iltpc Prepared ahead to avoid ee triggers
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Used ee' name twice in tpc
I-Verified
Address
G-Approved leave in 5 b days
B-Free!
I-Responded with empathy statements
I-EE thanked you
N-met tpc service standards
N-Advised ee of what I can do not what I can't do
N-Approved leave within 5 business days
I-set next steps
G-met email service standards
B-Spoke with a smile
B-Assured ee that "I can help with that"
N-Successful iltpc
G-Had a successful iltpc
G-Prepared ahead to avoid ee triggers