Approved leave within 5 business days Used ee' name twice in tpc Free! Approved leave in 5 b days Verified Address Advised ee of what I can do not what I can't do Responded with empathy statements Assured ee that "I can help with that" met tpc service standards Successful iltpc Had a successful iltpc met email service standards set next steps Spoke with a smile EE thanked you Prepared ahead to avoid ee triggers Approved leave within 5 business days Used ee' name twice in tpc Free! Approved leave in 5 b days Verified Address Advised ee of what I can do not what I can't do Responded with empathy statements Assured ee that "I can help with that" met tpc service standards Successful iltpc Had a successful iltpc met email service standards set next steps Spoke with a smile EE thanked you Prepared ahead to avoid ee triggers
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Approved leave within 5 business days
B-Used ee' name twice in tpc
B-Free!
G-Approved leave in 5 b days
I-Verified
Address
N-Advised ee of what I can do not what I can't do
I-Responded with empathy statements
B-Assured ee that "I can help with that"
N-met tpc service standards
N-Successful iltpc
G-Had a successful iltpc
G-met email service standards
I-set next steps
B-Spoke with a smile
I-EE thanked you
G-Prepared ahead to avoid ee triggers