Proactivelysetexpectationsfor nextstepsApprovedleave within5 businessdaysPreparedahead toavoid possibletriggers for EEAssuredEE that “Ican helpwith that”EEthankedyouSpokew/smileUsedee'snameVerifiedaddressRespondedwithempathystatementFREERespondedwithempathystatementAnsweredee'squestionsFree!VerifiedaddressAdvised EEwhat I cando, ratherthan what Ican’t doSuccessfulIltpcProactivelysetexpectationsfor nextstepsApprovedleave within5 businessdaysPreparedahead toavoid possibletriggers for EEAssuredEE that “Ican helpwith that”EEthankedyouSpokew/smileUsedee'snameVerifiedaddressRespondedwithempathystatementFREERespondedwithempathystatementAnsweredee'squestionsFree!VerifiedaddressAdvised EEwhat I cando, ratherthan what Ican’t doSuccessfulIltpc

It's All About Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Proactively set expectations for next steps
  2. Approved leave within 5 business days
  3. Prepared ahead to avoid possible triggers for EE
  4. Assured EE that “I can help with that”
  5. EE thanked you
  6. Spoke w/smile
  7. Used ee's name
  8. Verified address
  9. Responded with empathy statement
  10. FREE
  11. Responded with empathy statement
  12. Answered ee's questions
  13. Free!
  14. Verified address
  15. Advised EE what I can do, rather than what I can’t do
  16. Successful Iltpc