Free!VerifiedaddressPreparedahead toavoid possibletriggers for EEFREESpokew/smileSuccessfulIltpcEEthankedyouAdvised EEwhat I cando, ratherthan what Ican’t doApprovedleave within5 businessdaysRespondedwithempathystatementRespondedwithempathystatementAnsweredee'squestionsVerifiedaddressAssuredEE that “Ican helpwith that”Proactivelysetexpectationsfor nextstepsUsedee'snameFree!VerifiedaddressPreparedahead toavoid possibletriggers for EEFREESpokew/smileSuccessfulIltpcEEthankedyouAdvised EEwhat I cando, ratherthan what Ican’t doApprovedleave within5 businessdaysRespondedwithempathystatementRespondedwithempathystatementAnsweredee'squestionsVerifiedaddressAssuredEE that “Ican helpwith that”Proactivelysetexpectationsfor nextstepsUsedee'sname

It's All About Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Verified address
  3. Prepared ahead to avoid possible triggers for EE
  4. FREE
  5. Spoke w/smile
  6. Successful Iltpc
  7. EE thanked you
  8. Advised EE what I can do, rather than what I can’t do
  9. Approved leave within 5 business days
  10. Responded with empathy statement
  11. Responded with empathy statement
  12. Answered ee's questions
  13. Verified address
  14. Assured EE that “I can help with that”
  15. Proactively set expectations for next steps
  16. Used ee's name