Proactivelysetexpectationsfor nextstepsRespondedwithempathystatementFREEPreparedahead toavoid possibletriggers for EEFree!VerifiedaddressVerifiedaddressAdvised EEwhat I cando, ratherthan what Ican’t doSpokew/smileSuccessfulIltpcAnsweredee'squestionsUsedee'snameEEthankedyouRespondedwithempathystatementApprovedleave within5 businessdaysAssuredEE that “Ican helpwith that”Proactivelysetexpectationsfor nextstepsRespondedwithempathystatementFREEPreparedahead toavoid possibletriggers for EEFree!VerifiedaddressVerifiedaddressAdvised EEwhat I cando, ratherthan what Ican’t doSpokew/smileSuccessfulIltpcAnsweredee'squestionsUsedee'snameEEthankedyouRespondedwithempathystatementApprovedleave within5 businessdaysAssuredEE that “Ican helpwith that”

It's All About Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Proactively set expectations for next steps
  2. Responded with empathy statement
  3. FREE
  4. Prepared ahead to avoid possible triggers for EE
  5. Free!
  6. Verified address
  7. Verified address
  8. Advised EE what I can do, rather than what I can’t do
  9. Spoke w/smile
  10. Successful Iltpc
  11. Answered ee's questions
  12. Used ee's name
  13. EE thanked you
  14. Responded with empathy statement
  15. Approved leave within 5 business days
  16. Assured EE that “I can help with that”