AssuredEE that “Ican helpwith that”RespondedwithempathystatementUsedee\'snameSuccessfulIltpcpreparedahead toavoid possibletriggers for EEProactivelysetexpectationsfor nextstepsMet tpcservicestandardsSpokew/smileAnsweredee ?'sAdvised EEwhat I cando, ratherthan what Ican’t doFree!RespondedwithempathystatementVerifiedaddressThankedby an eeFREE- insertyour personalcustomerservicethanked youApprovedleave within5 businessdaysVerifiedaddressAssuredEE that “Ican helpwith that”RespondedwithempathystatementUsedee\'snameSuccessfulIltpcpreparedahead toavoid possibletriggers for EEProactivelysetexpectationsfor nextstepsMet tpcservicestandardsSpokew/smileAnsweredee ?'sAdvised EEwhat I cando, ratherthan what Ican’t doFree!RespondedwithempathystatementVerifiedaddressThankedby an eeFREE- insertyour personalcustomerservicethanked youApprovedleave within5 businessdaysVerifiedaddress

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assured EE that “I can help with that”
  2. Responded with empathy statement
  3. Used ee\'s name
  4. Successful Iltpc
  5. prepared ahead to avoid possible triggers for EE
  6. Proactively set expectations for next steps
  7. Met tpc service standards
  8. Spoke w/smile
  9. Answered ee ?'s
  10. Advised EE what I can do, rather than what I can’t do
  11. Free!
  12. Responded with empathy statement
  13. Verified address
  14. Thanked by an ee
  15. FREE- insert your personal customer service thanked you
  16. Approved leave within 5 business days
  17. Verified address