(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Responded with empathy statement
Verified address
Thanked by an ee
Answered ee ?'s
Proactively set expectations for next steps
Used ee\'s name
Met tpc service standards
Successful Iltpc
prepared ahead to avoid possible triggers for EE
Assured EE that “I can help with that”
FREE- insert your personal customer service thanked you
Advised EE what I can do, rather than what I can’t do
