Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer name is Bryan L#________
2. Closed account L#________
3. Being nice to customer L#________
4. Talked about the weather L#________
5. Chatty Cathy L#_________
6. Helped customer apply L#________
7. Allowed customer to vent L#________
8. Married Customer L#________
9. Went to lunch on time L#________
10. Discovered a bug L#________
11. Took an escalated call L#________
12. Used Sympathy L#___________
13. Angry Allen L#________
14. Waived Late L#__________
15. Waived NSF L#___________
16. Followed up with customer L#________
17. Customer name is John L#________
18. Customer has a dog L#________
19. Agent had to troubleshoot L#________
20. Explained how it works L#________
21. Addressed customer by name L#________
22. Customer has a cat L#___________
23. Resolved complaint L#________
24. Stated/Typed your name L#________