Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer name is Bryan L#________
2. Closed account L#________
3. Resolved complaint L#________
4. Addressed customer by name L#________
5. Married Customer L#________
6. Stated/Typed your name L#________
7. Followed up with customer L#________
8. Used Sympathy L#___________
9. Waived Late L#__________
10. Angry Allen L#________
11. Helped customer apply L#________
12. Explained how it works L#________
13. Went to lunch on time L#________
14. Chatty Cathy L#_________
15. Allowed customer to vent L#________
16. Took an escalated call L#________
17. Being nice to customer L#________
18. Agent had to troubleshoot L#________
19. Customer name is John L#________
20. Discovered a bug L#________
21. Talked about the weather L#________
22. Waived NSF L#___________
23. Customer has a dog L#________
24. Customer has a cat L#___________