Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Waived NSF L#___________
2. Customer name is Bryan L#________
3. Allowed customer to vent L#________
4. Resolved complaint L#________
5. Customer has a dog L#________
6. Went to lunch on time L#________
7. Being nice to customer L#________
8. Chatty Cathy L#_________
9. Agent had to troubleshoot L#________
10. Closed account L#________
11. Discovered a bug L#________
12. Explained how it works L#________
13. Used Sympathy L#___________
14. Waived Late L#__________
15. Helped customer apply L#________
16. Took an escalated call L#________
17. Customer has a cat L#___________
18. Stated/Typed your name L#________
19. Married Customer L#________
20. Customer name is John L#________
21. Angry Allen L#________
22. Followed up with customer L#________
23. Addressed customer by name L#________
24. Talked about the weather L#________