Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Waived Late L#__________
2. Customer has a cat L#___________
3. Married Customer L#________
4. Helped customer apply L#________
5. Allowed customer to vent L#________
6. Closed account L#________
7. Went to lunch on time L#________
8. Explained how it works L#________
9. Customer name is John L#________
10. Discovered a bug L#________
11. Addressed customer by name L#________
12. Stated/Typed your name L#________
13. Being nice to customer L#________
14. Customer name is Bryan L#________
15. Used Sympathy L#___________
16. Resolved complaint L#________
17. Talked about the weather L#________
18. Customer has a dog L#________
19. Agent had to troubleshoot L#________
20. Angry Allen L#________
21. Followed up with customer L#________
22. Chatty Cathy L#_________
23. Took an escalated call L#________
24. Waived NSF L#___________