Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Being nice to customer L#________
2. Stated/Typed your name L#________
3. Married Customer L#________
4. Used Sympathy L#___________
5. Agent had to troubleshoot L#________
6. Addressed customer by name L#________
7. Helped customer apply L#________
8. Allowed customer to vent L#________
9. Waived NSF L#___________
10. Customer has a cat L#___________
11. Took an escalated call L#________
12. Customer name is John L#________
13. Resolved complaint L#________
14. Followed up with customer L#________
15. Explained how it works L#________
16. Waived Late L#__________
17. Went to lunch on time L#________
18. Angry Allen L#________
19. Chatty Cathy L#_________
20. Customer has a dog L#________
21. Talked about the weather L#________
22. Customer name is Bryan L#________
23. Closed account L#________
24. Discovered a bug L#________