Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Followed up with customer L#________
2. Customer name is John L#________
3. Closed account L#________
4. Used Sympathy L#___________
5. Stated/Typed your name L#________
6. Helped customer apply L#________
7. Being nice to customer L#________
8. Customer name is Bryan L#________
9. Married Customer L#________
10. Angry Allen L#________
11. Took an escalated call L#________
12. Customer has a dog L#________
13. Addressed customer by name L#________
14. Agent had to troubleshoot L#________
15. Chatty Cathy L#_________
16. Waived NSF L#___________
17. Explained how it works L#________
18. Allowed customer to vent L#________
19. Waived Late L#__________
20. Customer has a cat L#___________
21. Talked about the weather L#________
22. Discovered a bug L#________
23. Resolved complaint L#________
24. Went to lunch on time L#________