Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer name is Bryan L#________
2. Allowed customer to vent L#________
3. Customer has a dog L#________
4. Talked about the weather L#________
5. Customer has a cat L#___________
6. Closed account L#________
7. Waived NSF L#___________
8. Explained how it works L#________
9. Resolved complaint L#________
10. Agent had to troubleshoot L#________
11. Stated/Typed your name L#________
12. Took an escalated call L#________
13. Helped customer apply L#________
14. Went to lunch on time L#________
15. Angry Allen L#________
16. Followed up with customer L#________
17. Used Sympathy L#___________
18. Waived Late L#__________
19. Customer name is John L#________
20. Discovered a bug L#________
21. Chatty Cathy L#_________
22. Being nice to customer L#________
23. Married Customer L#________
24. Addressed customer by name L#________