Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Explained how it works L#________
2. Stated/Typed your name L#________
3. Followed up with customer L#________
4. Customer has a dog L#________
5. Waived Late L#__________
6. Chatty Cathy L#_________
7. Customer name is Bryan L#________
8. Agent had to troubleshoot L#________
9. Being nice to customer L#________
10. Used Sympathy L#___________
11. Talked about the weather L#________
12. Went to lunch on time L#________
13. Waived NSF L#___________
14. Angry Allen L#________
15. Took an escalated call L#________
16. Allowed customer to vent L#________
17. Married Customer L#________
18. Helped customer apply L#________
19. Resolved complaint L#________
20. Discovered a bug L#________
21. Customer name is John L#________
22. Addressed customer by name L#________
23. Closed account L#________
24. Customer has a cat L#___________