Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer name is John L#________
2. Allowed customer to vent L#________
3. Being nice to customer L#________
4. Chatty Cathy L#_________
5. Helped customer apply L#________
6. Married Customer L#________
7. Agent had to troubleshoot L#________
8. Customer has a cat L#___________
9. Explained how it works L#________
10. Talked about the weather L#________
11. Went to lunch on time L#________
12. Took an escalated call L#________
13. Followed up with customer L#________
14. Resolved complaint L#________
15. Waived NSF L#___________
16. Closed account L#________
17. Used Sympathy L#___________
18. Discovered a bug L#________
19. Stated/Typed your name L#________
20. Customer name is Bryan L#________
21. Waived Late L#__________
22. Angry Allen L#________
23. Customer has a dog L#________
24. Addressed customer by name L#________