Return acall to aclientHelp a clientaccessreports onFlexAttendameetingAnswera clientemailHelp ateammateSend ane-card toa peerReceivean e-cardfrom yourCSSHelp aclientwith FlexHelp ateammateAnswer aquestionin yourteam chatGet asurveyfrom aclientGrant aclient onlineaccess toFlexSubmitaSOARGet asurveyfrom aclientReceivean e-cardfrom apeerDrinkcoffee/teaAnswera clientemailSubmitASOARSend ane-card toa peerReceivean e-cardfrom apeerSendreports toa clientCheckyourvoicemailsAsk yourteam ifthey needhelpTake amicrobreakReturn acall to aclientHelp a clientaccessreports onFlexAttendameetingAnswera clientemailHelp ateammateSend ane-card toa peerReceivean e-cardfrom yourCSSHelp aclientwith FlexHelp ateammateAnswer aquestionin yourteam chatGet asurveyfrom aclientGrant aclient onlineaccess toFlexSubmitaSOARGet asurveyfrom aclientReceivean e-cardfrom apeerDrinkcoffee/teaAnswera clientemailSubmitASOARSend ane-card toa peerReceivean e-cardfrom apeerSendreports toa clientCheckyourvoicemailsAsk yourteam ifthey needhelpTake amicrobreak

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Return a call to a client
  2. Help a client access reports on Flex
  3. Attend a meeting
  4. Answer a client email
  5. Help a teammate
  6. Send an e-card to a peer
  7. Receive an e-card from your CSS
  8. Help a client with Flex
  9. Help a teammate
  10. Answer a question in your team chat
  11. Get a survey from a client
  12. Grant a client online access to Flex
  13. Submit a SOAR
  14. Get a survey from a client
  15. Receive an e-card from a peer
  16. Drink coffee/tea
  17. Answer a client email
  18. Submit A SOAR
  19. Send an e-card to a peer
  20. Receive an e-card from a peer
  21. Send reports to a client
  22. Check your voicemails
  23. Ask your team if they need help
  24. Take a micro break