Answera clientemailSend ane-card toa peerAnswer aquestionin yourteam chatAnswera clientemailHelp ateammateSendreports toa clientSubmitaSOARReceivean e-cardfrom yourCSSDrinkcoffee/teaSubmitASOARCheckyourvoicemailsReceivean e-cardfrom apeerSend ane-card toa peerReceivean e-cardfrom apeerAttendameetingGet asurveyfrom aclientHelp aclientwith FlexTake amicrobreakReturn acall to aclientHelp ateammateAsk yourteam ifthey needhelpHelp a clientaccessreports onFlexGet asurveyfrom aclientGrant aclient onlineaccess toFlexAnswera clientemailSend ane-card toa peerAnswer aquestionin yourteam chatAnswera clientemailHelp ateammateSendreports toa clientSubmitaSOARReceivean e-cardfrom yourCSSDrinkcoffee/teaSubmitASOARCheckyourvoicemailsReceivean e-cardfrom apeerSend ane-card toa peerReceivean e-cardfrom apeerAttendameetingGet asurveyfrom aclientHelp aclientwith FlexTake amicrobreakReturn acall to aclientHelp ateammateAsk yourteam ifthey needhelpHelp a clientaccessreports onFlexGet asurveyfrom aclientGrant aclient onlineaccess toFlex

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a client email
  2. Send an e-card to a peer
  3. Answer a question in your team chat
  4. Answer a client email
  5. Help a teammate
  6. Send reports to a client
  7. Submit a SOAR
  8. Receive an e-card from your CSS
  9. Drink coffee/tea
  10. Submit A SOAR
  11. Check your voicemails
  12. Receive an e-card from a peer
  13. Send an e-card to a peer
  14. Receive an e-card from a peer
  15. Attend a meeting
  16. Get a survey from a client
  17. Help a client with Flex
  18. Take a micro break
  19. Return a call to a client
  20. Help a teammate
  21. Ask your team if they need help
  22. Help a client access reports on Flex
  23. Get a survey from a client
  24. Grant a client online access to Flex