Sendreports toa clientGet asurveyfrom aclientSend ane-card toa peerReceivean e-cardfrom apeerSubmitaSOARAsk yourteam ifthey needhelpGrant aclient onlineaccess toFlexAnswera clientemailSubmitASOARAttendameetingHelp ateammateReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSSend ane-card toa peerAnswera clientemailHelp a clientaccessreports onFlexDrinkcoffee/teaCheckyourvoicemailsGet asurveyfrom aclientHelp aclientwith FlexAnswer aquestionin yourteam chatTake amicrobreakReturn acall to aclientHelp ateammateSendreports toa clientGet asurveyfrom aclientSend ane-card toa peerReceivean e-cardfrom apeerSubmitaSOARAsk yourteam ifthey needhelpGrant aclient onlineaccess toFlexAnswera clientemailSubmitASOARAttendameetingHelp ateammateReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSSend ane-card toa peerAnswera clientemailHelp a clientaccessreports onFlexDrinkcoffee/teaCheckyourvoicemailsGet asurveyfrom aclientHelp aclientwith FlexAnswer aquestionin yourteam chatTake amicrobreakReturn acall to aclientHelp ateammate

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send reports to a client
  2. Get a survey from a client
  3. Send an e-card to a peer
  4. Receive an e-card from a peer
  5. Submit a SOAR
  6. Ask your team if they need help
  7. Grant a client online access to Flex
  8. Answer a client email
  9. Submit A SOAR
  10. Attend a meeting
  11. Help a teammate
  12. Receive an e-card from a peer
  13. Receive an e-card from your CSS
  14. Send an e-card to a peer
  15. Answer a client email
  16. Help a client access reports on Flex
  17. Drink coffee/tea
  18. Check your voicemails
  19. Get a survey from a client
  20. Help a client with Flex
  21. Answer a question in your team chat
  22. Take a micro break
  23. Return a call to a client
  24. Help a teammate