Receivean e-cardfrom apeerSendreports toa clientReceivean e-cardfrom apeerGet asurveyfrom aclientAnswer aquestionin yourteam chatHelp ateammateAnswera clientemailCheckyourvoicemailsSubmitASOARTake amicrobreakHelp a clientaccessreports onFlexAttendameetingHelp aclientwith FlexReceivean e-cardfrom yourCSSHelp ateammateAnswera clientemailSend ane-card toa peerAsk yourteam ifthey needhelpSubmitaSOARReturn acall to aclientGet asurveyfrom aclientSend ane-card toa peerGrant aclient onlineaccess toFlexDrinkcoffee/teaReceivean e-cardfrom apeerSendreports toa clientReceivean e-cardfrom apeerGet asurveyfrom aclientAnswer aquestionin yourteam chatHelp ateammateAnswera clientemailCheckyourvoicemailsSubmitASOARTake amicrobreakHelp a clientaccessreports onFlexAttendameetingHelp aclientwith FlexReceivean e-cardfrom yourCSSHelp ateammateAnswera clientemailSend ane-card toa peerAsk yourteam ifthey needhelpSubmitaSOARReturn acall to aclientGet asurveyfrom aclientSend ane-card toa peerGrant aclient onlineaccess toFlexDrinkcoffee/tea

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive an e-card from a peer
  2. Send reports to a client
  3. Receive an e-card from a peer
  4. Get a survey from a client
  5. Answer a question in your team chat
  6. Help a teammate
  7. Answer a client email
  8. Check your voicemails
  9. Submit A SOAR
  10. Take a micro break
  11. Help a client access reports on Flex
  12. Attend a meeting
  13. Help a client with Flex
  14. Receive an e-card from your CSS
  15. Help a teammate
  16. Answer a client email
  17. Send an e-card to a peer
  18. Ask your team if they need help
  19. Submit a SOAR
  20. Return a call to a client
  21. Get a survey from a client
  22. Send an e-card to a peer
  23. Grant a client online access to Flex
  24. Drink coffee/tea