Help ateammateGet asurveyfrom aclientAnswer aquestionin yourteam chatReceivean e-cardfrom yourCSSReceivean e-cardfrom apeerTake amicrobreakGet asurveyfrom aclientSend ane-card toa peerHelp aclientwith FlexSubmitaSOARHelp ateammateAttendameetingSend ane-card toa peerAsk yourteam ifthey needhelpSubmitASOARAnswera clientemailReturn acall to aclientDrinkcoffee/teaHelp a clientaccessreports onFlexSendreports toa clientAnswera clientemailReceivean e-cardfrom apeerCheckyourvoicemailsGrant aclient onlineaccess toFlexHelp ateammateGet asurveyfrom aclientAnswer aquestionin yourteam chatReceivean e-cardfrom yourCSSReceivean e-cardfrom apeerTake amicrobreakGet asurveyfrom aclientSend ane-card toa peerHelp aclientwith FlexSubmitaSOARHelp ateammateAttendameetingSend ane-card toa peerAsk yourteam ifthey needhelpSubmitASOARAnswera clientemailReturn acall to aclientDrinkcoffee/teaHelp a clientaccessreports onFlexSendreports toa clientAnswera clientemailReceivean e-cardfrom apeerCheckyourvoicemailsGrant aclient onlineaccess toFlex

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a teammate
  2. Get a survey from a client
  3. Answer a question in your team chat
  4. Receive an e-card from your CSS
  5. Receive an e-card from a peer
  6. Take a micro break
  7. Get a survey from a client
  8. Send an e-card to a peer
  9. Help a client with Flex
  10. Submit a SOAR
  11. Help a teammate
  12. Attend a meeting
  13. Send an e-card to a peer
  14. Ask your team if they need help
  15. Submit A SOAR
  16. Answer a client email
  17. Return a call to a client
  18. Drink coffee/tea
  19. Help a client access reports on Flex
  20. Send reports to a client
  21. Answer a client email
  22. Receive an e-card from a peer
  23. Check your voicemails
  24. Grant a client online access to Flex