SubmitaSOARAttendameetingCheckyourvoicemailsDrinkcoffee/teaReceivean e-cardfrom apeerReturn acall to aclientSend ane-card toa peerHelp a clientaccessreports onFlexSendreports toa clientTake amicrobreakHelp ateammateGet asurveyfrom aclientReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSGet asurveyfrom aclientAnswera clientemailHelp ateammateAnswera clientemailAsk yourteam ifthey needhelpSend ane-card toa peerSubmitASOARAnswer aquestionin yourteam chatGrant aclient onlineaccess toFlexHelp aclientwith FlexSubmitaSOARAttendameetingCheckyourvoicemailsDrinkcoffee/teaReceivean e-cardfrom apeerReturn acall to aclientSend ane-card toa peerHelp a clientaccessreports onFlexSendreports toa clientTake amicrobreakHelp ateammateGet asurveyfrom aclientReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSGet asurveyfrom aclientAnswera clientemailHelp ateammateAnswera clientemailAsk yourteam ifthey needhelpSend ane-card toa peerSubmitASOARAnswer aquestionin yourteam chatGrant aclient onlineaccess toFlexHelp aclientwith Flex

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit a SOAR
  2. Attend a meeting
  3. Check your voicemails
  4. Drink coffee/tea
  5. Receive an e-card from a peer
  6. Return a call to a client
  7. Send an e-card to a peer
  8. Help a client access reports on Flex
  9. Send reports to a client
  10. Take a micro break
  11. Help a teammate
  12. Get a survey from a client
  13. Receive an e-card from a peer
  14. Receive an e-card from your CSS
  15. Get a survey from a client
  16. Answer a client email
  17. Help a teammate
  18. Answer a client email
  19. Ask your team if they need help
  20. Send an e-card to a peer
  21. Submit A SOAR
  22. Answer a question in your team chat
  23. Grant a client online access to Flex
  24. Help a client with Flex