Answera clientemailReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSTake amicrobreakAnswer aquestionin yourteam chatSend ane-card toa peerAnswera clientemailHelp ateammateSubmitASOARGrant aclient onlineaccess toFlexAsk yourteam ifthey needhelpGet asurveyfrom aclientHelp a clientaccessreports onFlexSend ane-card toa peerDrinkcoffee/teaReceivean e-cardfrom apeerSubmitaSOARHelp ateammateSendreports toa clientAttendameetingHelp aclientwith FlexGet asurveyfrom aclientReturn acall to aclientCheckyourvoicemailsAnswera clientemailReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSTake amicrobreakAnswer aquestionin yourteam chatSend ane-card toa peerAnswera clientemailHelp ateammateSubmitASOARGrant aclient onlineaccess toFlexAsk yourteam ifthey needhelpGet asurveyfrom aclientHelp a clientaccessreports onFlexSend ane-card toa peerDrinkcoffee/teaReceivean e-cardfrom apeerSubmitaSOARHelp ateammateSendreports toa clientAttendameetingHelp aclientwith FlexGet asurveyfrom aclientReturn acall to aclientCheckyourvoicemails

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a client email
  2. Receive an e-card from a peer
  3. Receive an e-card from your CSS
  4. Take a micro break
  5. Answer a question in your team chat
  6. Send an e-card to a peer
  7. Answer a client email
  8. Help a teammate
  9. Submit A SOAR
  10. Grant a client online access to Flex
  11. Ask your team if they need help
  12. Get a survey from a client
  13. Help a client access reports on Flex
  14. Send an e-card to a peer
  15. Drink coffee/tea
  16. Receive an e-card from a peer
  17. Submit a SOAR
  18. Help a teammate
  19. Send reports to a client
  20. Attend a meeting
  21. Help a client with Flex
  22. Get a survey from a client
  23. Return a call to a client
  24. Check your voicemails