Take amicrobreakSend ane-card toa peerGrant aclient onlineaccess toFlexHelp aclientwith FlexReturn acall to aclientAnswera clientemailHelp ateammateAnswer aquestionin yourteam chatSubmitaSOARDrinkcoffee/teaAttendameetingSendreports toa clientCheckyourvoicemailsReceivean e-cardfrom yourCSSGet asurveyfrom aclientAsk yourteam ifthey needhelpReceivean e-cardfrom apeerReceivean e-cardfrom apeerSubmitASOARHelp a clientaccessreports onFlexHelp ateammateSend ane-card toa peerGet asurveyfrom aclientAnswera clientemailTake amicrobreakSend ane-card toa peerGrant aclient onlineaccess toFlexHelp aclientwith FlexReturn acall to aclientAnswera clientemailHelp ateammateAnswer aquestionin yourteam chatSubmitaSOARDrinkcoffee/teaAttendameetingSendreports toa clientCheckyourvoicemailsReceivean e-cardfrom yourCSSGet asurveyfrom aclientAsk yourteam ifthey needhelpReceivean e-cardfrom apeerReceivean e-cardfrom apeerSubmitASOARHelp a clientaccessreports onFlexHelp ateammateSend ane-card toa peerGet asurveyfrom aclientAnswera clientemail

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a micro break
  2. Send an e-card to a peer
  3. Grant a client online access to Flex
  4. Help a client with Flex
  5. Return a call to a client
  6. Answer a client email
  7. Help a teammate
  8. Answer a question in your team chat
  9. Submit a SOAR
  10. Drink coffee/tea
  11. Attend a meeting
  12. Send reports to a client
  13. Check your voicemails
  14. Receive an e-card from your CSS
  15. Get a survey from a client
  16. Ask your team if they need help
  17. Receive an e-card from a peer
  18. Receive an e-card from a peer
  19. Submit A SOAR
  20. Help a client access reports on Flex
  21. Help a teammate
  22. Send an e-card to a peer
  23. Get a survey from a client
  24. Answer a client email