Help a clientaccessreports onFlexCheckyourvoicemailsAnswera clientemailHelp ateammateDrinkcoffee/teaReceivean e-cardfrom apeerGet asurveyfrom aclientReturn acall to aclientReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSSend ane-card toa peerAttendameetingHelp aclientwith FlexSendreports toa clientTake amicrobreakSubmitASOARSend ane-card toa peerSubmitaSOARAsk yourteam ifthey needhelpGrant aclient onlineaccess toFlexHelp ateammateGet asurveyfrom aclientAnswer aquestionin yourteam chatAnswera clientemailHelp a clientaccessreports onFlexCheckyourvoicemailsAnswera clientemailHelp ateammateDrinkcoffee/teaReceivean e-cardfrom apeerGet asurveyfrom aclientReturn acall to aclientReceivean e-cardfrom apeerReceivean e-cardfrom yourCSSSend ane-card toa peerAttendameetingHelp aclientwith FlexSendreports toa clientTake amicrobreakSubmitASOARSend ane-card toa peerSubmitaSOARAsk yourteam ifthey needhelpGrant aclient onlineaccess toFlexHelp ateammateGet asurveyfrom aclientAnswer aquestionin yourteam chatAnswera clientemail

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a client access reports on Flex
  2. Check your voicemails
  3. Answer a client email
  4. Help a teammate
  5. Drink coffee/tea
  6. Receive an e-card from a peer
  7. Get a survey from a client
  8. Return a call to a client
  9. Receive an e-card from a peer
  10. Receive an e-card from your CSS
  11. Send an e-card to a peer
  12. Attend a meeting
  13. Help a client with Flex
  14. Send reports to a client
  15. Take a micro break
  16. Submit A SOAR
  17. Send an e-card to a peer
  18. Submit a SOAR
  19. Ask your team if they need help
  20. Grant a client online access to Flex
  21. Help a teammate
  22. Get a survey from a client
  23. Answer a question in your team chat
  24. Answer a client email