Help aclientwith FlexSendreports toa clientCheckyourvoicemailsSubmitaSOARAttendameetingReceivean e-cardfrom apeerHelp ateammateGet asurveyfrom aclientSend ane-card toa peerReceivean e-cardfrom yourCSSSubmitASOARAnswer aquestionin yourteam chatAnswera clientemailTake amicrobreakAsk yourteam ifthey needhelpReturn acall to aclientGet asurveyfrom aclientHelp ateammateDrinkcoffee/teaReceivean e-cardfrom apeerHelp a clientaccessreports onFlexAnswera clientemailGrant aclient onlineaccess toFlexSend ane-card toa peerHelp aclientwith FlexSendreports toa clientCheckyourvoicemailsSubmitaSOARAttendameetingReceivean e-cardfrom apeerHelp ateammateGet asurveyfrom aclientSend ane-card toa peerReceivean e-cardfrom yourCSSSubmitASOARAnswer aquestionin yourteam chatAnswera clientemailTake amicrobreakAsk yourteam ifthey needhelpReturn acall to aclientGet asurveyfrom aclientHelp ateammateDrinkcoffee/teaReceivean e-cardfrom apeerHelp a clientaccessreports onFlexAnswera clientemailGrant aclient onlineaccess toFlexSend ane-card toa peer

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a client with Flex
  2. Send reports to a client
  3. Check your voicemails
  4. Submit a SOAR
  5. Attend a meeting
  6. Receive an e-card from a peer
  7. Help a teammate
  8. Get a survey from a client
  9. Send an e-card to a peer
  10. Receive an e-card from your CSS
  11. Submit A SOAR
  12. Answer a question in your team chat
  13. Answer a client email
  14. Take a micro break
  15. Ask your team if they need help
  16. Return a call to a client
  17. Get a survey from a client
  18. Help a teammate
  19. Drink coffee/tea
  20. Receive an e-card from a peer
  21. Help a client access reports on Flex
  22. Answer a client email
  23. Grant a client online access to Flex
  24. Send an e-card to a peer