Return acall to aclientReceivean e-cardfrom yourCSSCheckyourvoicemailsHelp a clientaccessreports onFlexDrinkcoffee/teaSendreports toa clientSubmitaSOARReceivean e-cardfrom apeerSubmitASOARSend ane-card toa peerAttendameetingGrant aclient onlineaccess toFlexSend ane-card toa peerTake amicrobreakAsk yourteam ifthey needhelpReceivean e-cardfrom apeerHelp ateammateGet asurveyfrom aclientAnswera clientemailHelp ateammateAnswera clientemailHelp aclientwith FlexGet asurveyfrom aclientAnswer aquestionin yourteam chatReturn acall to aclientReceivean e-cardfrom yourCSSCheckyourvoicemailsHelp a clientaccessreports onFlexDrinkcoffee/teaSendreports toa clientSubmitaSOARReceivean e-cardfrom apeerSubmitASOARSend ane-card toa peerAttendameetingGrant aclient onlineaccess toFlexSend ane-card toa peerTake amicrobreakAsk yourteam ifthey needhelpReceivean e-cardfrom apeerHelp ateammateGet asurveyfrom aclientAnswera clientemailHelp ateammateAnswera clientemailHelp aclientwith FlexGet asurveyfrom aclientAnswer aquestionin yourteam chat

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Return a call to a client
  2. Receive an e-card from your CSS
  3. Check your voicemails
  4. Help a client access reports on Flex
  5. Drink coffee/tea
  6. Send reports to a client
  7. Submit a SOAR
  8. Receive an e-card from a peer
  9. Submit A SOAR
  10. Send an e-card to a peer
  11. Attend a meeting
  12. Grant a client online access to Flex
  13. Send an e-card to a peer
  14. Take a micro break
  15. Ask your team if they need help
  16. Receive an e-card from a peer
  17. Help a teammate
  18. Get a survey from a client
  19. Answer a client email
  20. Help a teammate
  21. Answer a client email
  22. Help a client with Flex
  23. Get a survey from a client
  24. Answer a question in your team chat