AttendameetingSend ane-card toa peerAnswer aquestionin yourteam chatReceivean e-cardfrom yourCSSHelp ateammateAsk yourteam ifthey needhelpCheckyourvoicemailsHelp aclientwith FlexGet asurveyfrom aclientGrant aclient onlineaccess toFlexReceivean e-cardfrom apeerHelp ateammateSendreports toa clientSubmitASOARDrinkcoffee/teaHelp a clientaccessreports onFlexSubmitaSOARAnswera clientemailReceivean e-cardfrom apeerTake amicrobreakReturn acall to aclientSend ane-card toa peerAnswera clientemailGet asurveyfrom aclientAttendameetingSend ane-card toa peerAnswer aquestionin yourteam chatReceivean e-cardfrom yourCSSHelp ateammateAsk yourteam ifthey needhelpCheckyourvoicemailsHelp aclientwith FlexGet asurveyfrom aclientGrant aclient onlineaccess toFlexReceivean e-cardfrom apeerHelp ateammateSendreports toa clientSubmitASOARDrinkcoffee/teaHelp a clientaccessreports onFlexSubmitaSOARAnswera clientemailReceivean e-cardfrom apeerTake amicrobreakReturn acall to aclientSend ane-card toa peerAnswera clientemailGet asurveyfrom aclient

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attend a meeting
  2. Send an e-card to a peer
  3. Answer a question in your team chat
  4. Receive an e-card from your CSS
  5. Help a teammate
  6. Ask your team if they need help
  7. Check your voicemails
  8. Help a client with Flex
  9. Get a survey from a client
  10. Grant a client online access to Flex
  11. Receive an e-card from a peer
  12. Help a teammate
  13. Send reports to a client
  14. Submit A SOAR
  15. Drink coffee/tea
  16. Help a client access reports on Flex
  17. Submit a SOAR
  18. Answer a client email
  19. Receive an e-card from a peer
  20. Take a micro break
  21. Return a call to a client
  22. Send an e-card to a peer
  23. Answer a client email
  24. Get a survey from a client