Get asurveyfrom aclientGrant aclient onlineaccess toFlexSubmitaSOARSendreports toa clientSubmitASOARReceivean e-cardfrom apeerDrinkcoffee/teaReturn acall to aclientReceivean e-cardfrom yourCSSGet asurveyfrom aclientAsk yourteam ifthey needhelpHelp ateammateAnswera clientemailAnswer aquestionin yourteam chatTake amicrobreakCheckyourvoicemailsHelp a clientaccessreports onFlexSend ane-card toa peerAnswera clientemailSend ane-card toa peerAttendameetingHelp aclientwith FlexReceivean e-cardfrom apeerHelp ateammateGet asurveyfrom aclientGrant aclient onlineaccess toFlexSubmitaSOARSendreports toa clientSubmitASOARReceivean e-cardfrom apeerDrinkcoffee/teaReturn acall to aclientReceivean e-cardfrom yourCSSGet asurveyfrom aclientAsk yourteam ifthey needhelpHelp ateammateAnswera clientemailAnswer aquestionin yourteam chatTake amicrobreakCheckyourvoicemailsHelp a clientaccessreports onFlexSend ane-card toa peerAnswera clientemailSend ane-card toa peerAttendameetingHelp aclientwith FlexReceivean e-cardfrom apeerHelp ateammate

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a survey from a client
  2. Grant a client online access to Flex
  3. Submit a SOAR
  4. Send reports to a client
  5. Submit A SOAR
  6. Receive an e-card from a peer
  7. Drink coffee/tea
  8. Return a call to a client
  9. Receive an e-card from your CSS
  10. Get a survey from a client
  11. Ask your team if they need help
  12. Help a teammate
  13. Answer a client email
  14. Answer a question in your team chat
  15. Take a micro break
  16. Check your voicemails
  17. Help a client access reports on Flex
  18. Send an e-card to a peer
  19. Answer a client email
  20. Send an e-card to a peer
  21. Attend a meeting
  22. Help a client with Flex
  23. Receive an e-card from a peer
  24. Help a teammate