Answer aquestionin yourteam chatHelp aclientwith FlexCheckyourvoicemailsAsk yourteam ifthey needhelpHelp a clientaccessreports onFlexGet asurveyfrom aclientSendreports toa clientGrant aclient onlineaccess toFlexGet asurveyfrom aclientTake amicrobreakReturn acall to aclientSend ane-card toa peerAnswera clientemailDrinkcoffee/teaReceivean e-cardfrom apeerHelp ateammateAnswera clientemailReceivean e-cardfrom apeerSubmitaSOARAttendameetingReceivean e-cardfrom yourCSSSubmitASOARSend ane-card toa peerHelp ateammateAnswer aquestionin yourteam chatHelp aclientwith FlexCheckyourvoicemailsAsk yourteam ifthey needhelpHelp a clientaccessreports onFlexGet asurveyfrom aclientSendreports toa clientGrant aclient onlineaccess toFlexGet asurveyfrom aclientTake amicrobreakReturn acall to aclientSend ane-card toa peerAnswera clientemailDrinkcoffee/teaReceivean e-cardfrom apeerHelp ateammateAnswera clientemailReceivean e-cardfrom apeerSubmitaSOARAttendameetingReceivean e-cardfrom yourCSSSubmitASOARSend ane-card toa peerHelp ateammate

Customer Service Week 2020 BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a question in your team chat
  2. Help a client with Flex
  3. Check your voicemails
  4. Ask your team if they need help
  5. Help a client access reports on Flex
  6. Get a survey from a client
  7. Send reports to a client
  8. Grant a client online access to Flex
  9. Get a survey from a client
  10. Take a micro break
  11. Return a call to a client
  12. Send an e-card to a peer
  13. Answer a client email
  14. Drink coffee/tea
  15. Receive an e-card from a peer
  16. Help a teammate
  17. Answer a client email
  18. Receive an e-card from a peer
  19. Submit a SOAR
  20. Attend a meeting
  21. Receive an e-card from your CSS
  22. Submit A SOAR
  23. Send an e-card to a peer
  24. Help a teammate