EffectiveconversationTakingactionBuilt uptrustVerbaland non-verbalcuesUseempathyeffectivelyResolvethesituationCARD&TEmotionalconnectionQuickwinIts a nobrainerGoingforwardBestpracticeEmotionalStateReachoutCustomerjourneyGOGWCustomerfocusedGreattoneSharepespectivesTakethem ona journeyHappywithresolutionCOVIDI&ECustomerjourneyEffectiveconversationTakingactionBuilt uptrustVerbaland non-verbalcuesUseempathyeffectivelyResolvethesituationCARD&TEmotionalconnectionQuickwinIts a nobrainerGoingforwardBestpracticeEmotionalStateReachoutCustomerjourneyGOGWCustomerfocusedGreattoneSharepespectivesTakethem ona journeyHappywithresolutionCOVIDI&ECustomerjourney

Buzzword bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Effective conversation
  2. Taking action
  3. Built up trust
  4. Verbal and non-verbal cues
  5. Use empathy effectively
  6. Resolve the situation
  7. CAR
  8. D&T
  9. Emotional connection
  10. Quick win
  11. Its a no brainer
  12. Going forward
  13. Best practice
  14. Emotional State
  15. Reach out
  16. Customer journey
  17. GOGW
  18. Customer focused
  19. Great tone
  20. Share pespectives
  21. Take them on a journey
  22. Happy with resolution
  23. COVID
  24. I&E
  25. Customer journey