CECThankyouFirst CallResolutionMissedMealsDowntimeRingRingPOSCHandleTimeEmergencyACRMypleasure“Yourcall, ourcalling”ReferralDigitalFrontDoorSocialCustomerCareHeadsetPersonalizationCustomerCareCenter230CAREComplianceMicrosoftTeamsTeamworkCASMyBannerOmi-ChannelPatientPatientPortalCodesCECThankyouFirst CallResolutionMissedMealsDowntimeRingRingPOSCHandleTimeEmergencyACRMypleasure“Yourcall, ourcalling”ReferralDigitalFrontDoorSocialCustomerCareHeadsetPersonalizationCustomerCareCenter230CAREComplianceMicrosoftTeamsTeamworkCASMyBannerOmi-ChannelPatientPatientPortalCodes

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CEC
  2. Thank you
  3. First Call Resolution
  4. Missed Meals
  5. Downtime
  6. Ring Ring
  7. POSC
  8. Handle Time
  9. Emergency
  10. ACR
  11. My pleasure
  12. “Your call, our calling”
  13. Referral
  14. Digital Front Door
  15. Social Customer Care
  16. Headset
  17. Personalization
  18. Customer Care Center
  19. 230CARE
  20. Compliance
  21. Microsoft Teams
  22. Teamwork
  23. CAS
  24. MyBanner
  25. Omi-Channel
  26. Patient
  27. Patient Portal
  28. Codes