Omi-ChannelPatientHandleTimePatientPortalDigitalFrontDoorPersonalizationSocialCustomerCareMissedMealsPOSCHeadsetFirst CallResolutionTeamworkACRDowntimeComplianceEmergencyReferralMicrosoftTeamsCASCECMypleasureRingRingMyBannerCustomerCareCenterThankyouCodes230CARE“Yourcall, ourcalling”Omi-ChannelPatientHandleTimePatientPortalDigitalFrontDoorPersonalizationSocialCustomerCareMissedMealsPOSCHeadsetFirst CallResolutionTeamworkACRDowntimeComplianceEmergencyReferralMicrosoftTeamsCASCECMypleasureRingRingMyBannerCustomerCareCenterThankyouCodes230CARE“Yourcall, ourcalling”

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Omi-Channel
  2. Patient
  3. Handle Time
  4. Patient Portal
  5. Digital Front Door
  6. Personalization
  7. Social Customer Care
  8. Missed Meals
  9. POSC
  10. Headset
  11. First Call Resolution
  12. Teamwork
  13. ACR
  14. Downtime
  15. Compliance
  16. Emergency
  17. Referral
  18. Microsoft Teams
  19. CAS
  20. CEC
  21. My pleasure
  22. Ring Ring
  23. MyBanner
  24. Customer Care Center
  25. Thank you
  26. Codes
  27. 230CARE
  28. “Your call, our calling”