MicrosoftTeamsMyBannerCustomerCareCenterPatientPortalCECHandleTime230CAREPersonalizationACRDigitalFrontDoorReferralOmi-ChannelMypleasureRingRingComplianceSocialCustomerCare“Yourcall, ourcalling”MissedMealsPOSCFirst CallResolutionEmergencyCASCodesHeadsetTeamworkThankyouPatientDowntimeMicrosoftTeamsMyBannerCustomerCareCenterPatientPortalCECHandleTime230CAREPersonalizationACRDigitalFrontDoorReferralOmi-ChannelMypleasureRingRingComplianceSocialCustomerCare“Yourcall, ourcalling”MissedMealsPOSCFirst CallResolutionEmergencyCASCodesHeadsetTeamworkThankyouPatientDowntime

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Microsoft Teams
  2. MyBanner
  3. Customer Care Center
  4. Patient Portal
  5. CEC
  6. Handle Time
  7. 230CARE
  8. Personalization
  9. ACR
  10. Digital Front Door
  11. Referral
  12. Omi-Channel
  13. My pleasure
  14. Ring Ring
  15. Compliance
  16. Social Customer Care
  17. “Your call, our calling”
  18. Missed Meals
  19. POSC
  20. First Call Resolution
  21. Emergency
  22. CAS
  23. Codes
  24. Headset
  25. Teamwork
  26. Thank you
  27. Patient
  28. Downtime