PHARMACYINCLUSIONREQUESTIVRPHARMACYAFRP000OTHERLENALIDOMIDEFASTTRACKQUANTITATIVEPREGNANCTTESTPOMALIDOMIDEFCRPPEGACOMMENTTHERAPYASSISTANCESUPPORTPOINTREMSPROCESSCOMPLAINTEXTENDEDACWCCRPIPELINESPECIALTYPATIENTMEDICATIONGUIDEPARTIALDISPENSEWARMTRANSFERDEGREESERVICE-EXTERNALCOMPLAINTACTIVEMISMATCHEDCELGENEIDNUMBERVELCADETHALOMIDDIAGNOSISCODEUSREMSACCOUNTEXECUTIVEBLISTERCARDWORKINSTRUCTIONNATURALMENOPAUSESHAREPOINTSTANDARDOPERATINGPROCEDUREVERIFICATIONMEDICALREVIEWOPENENROLLEMNTLOTNUMBERPHYSICIANKAPOSI'SSARCOMAPROCESSINGREBLOZYLRISKCATEGORYAFNRPPOMALYSTMANTLECELLLYMPHOMASTARTERKITACCRZIPLOOK-UP TOOLCONFIRMATIONNUMBERTHALOMIDESTIOLEN/LOST/MISSINGCOMPLAINTINPATIENTNON-COMPLIANTCELGENE RISKMANAGEMENTREIMBURSEMENTOTEZLAREVAIDPHYSICIANASSISTANTICD10DAMAGEDSIMULATIONTOOLSYSTEMCOMPLAINTREGISTEREDNURSECANCELLATIONNUMBERONLINEPATIENTENROLLMENTPATIENTIDCUSTOMERCARECOMPANIONAPPITISSUESCOLDTRANSFERINBOUNDBREAKCAR-THOSPITLIZATIONAMFCNRPUNITDOSEPACKAGEINSERTREACTIVATEADVERSEEVENTDUPLICATERECORDORDERMANAGEMENTPPAFBLACKBOXWARNINGMISSINGBARCODEPRESCRIBERIDMCPENDINGCOMPLIANCETITRATIONHISTORICALDISPENSENDCSINUMBERFDALUNCHONLABELWORKITEMINDICATIONPARTIALHYSTERECTOMYRISKUNDERDOSEOFFTHEFLOORPRODUCTQUALITYCOMPLAINTFREEGOODSPHARMACYPORTALREMSHARMONIZATIONMENOPAUSECASENUMBEROFF-LABELMYELODYSPLASTICSYNDROMESTAMPEDSIGNATUREATTENDANCEHOTLINEMOBILEAPPPRESCRIBERNOTIFICATIONPROGRAMPRIORAUTHORIZATIONCERTIFIEDMYELOFIBROSISSTEMCELLSERVICE-INTERNALCOMPLAINTREMSSTARTERKITREJECTIONCRITERIAVASECTOMYNEUROPATHYTUBALLIGATIONREVLIMIDACCESSCODEPRODUCTTRANSFERCOMPLIANCEWIRERETURNISTODAXAUTHORIZEDREPCELGENEPATIENTSUPPORTREGISTRATIONSABRAXISDISPENSEFIRHYSTERECTOMYSURGICALMENOPAUSEMULTIPLEMYELOMAWORKBASKETITOTHERCOMPLIMENTTRANSPERFECTPREGNANCYOVERRIDEABRAXANEOUTBOUNDSUNSHINEACTIN-SERVICEREMSDEACTIVATECOMPLAINTOFFLABELFETALEXPOSUREFELLOWMAXDELAYBIRTHCONTROLVIDAZAOVERDOSESALESFORCEAUTHORIZATIONLUSPATERCEPTPRICINGCOMPLAINTOCCURRENCEMEDICALAFFAIRSPATIENTPRESCRIBERENROLLMENTFORMHIBBERTGROUPVOICEMAILCOUNSELORFLAGGEDALGORITHMSEXPIREDSTOLENOBIEEICD9OBSOLETEOUTPATIENTEXTENDEDVACATIONPHARMACYMANAGERQUALITATIVEPREGNANCTTESTBONEMARROWPHARMACYINCLUSIONREQUESTIVRPHARMACYAFRP000OTHERLENALIDOMIDEFASTTRACKQUANTITATIVEPREGNANCTTESTPOMALIDOMIDEFCRPPEGACOMMENTTHERAPYASSISTANCESUPPORTPOINTREMSPROCESSCOMPLAINTEXTENDEDACWCCRPIPELINESPECIALTYPATIENTMEDICATIONGUIDEPARTIALDISPENSEWARMTRANSFERDEGREESERVICE-EXTERNALCOMPLAINTACTIVEMISMATCHEDCELGENEIDNUMBERVELCADETHALOMIDDIAGNOSISCODEUSREMSACCOUNTEXECUTIVEBLISTERCARDWORKINSTRUCTIONNATURALMENOPAUSESHAREPOINTSTANDARDOPERATINGPROCEDUREVERIFICATIONMEDICALREVIEWOPENENROLLEMNTLOTNUMBERPHYSICIANKAPOSI'SSARCOMAPROCESSINGREBLOZYLRISKCATEGORYAFNRPPOMALYSTMANTLECELLLYMPHOMASTARTERKITACCRZIPLOOK-UP TOOLCONFIRMATIONNUMBERTHALOMIDESTIOLEN/LOST/MISSINGCOMPLAINTINPATIENTNON-COMPLIANTCELGENE RISKMANAGEMENTREIMBURSEMENTOTEZLAREVAIDPHYSICIANASSISTANTICD10DAMAGEDSIMULATIONTOOLSYSTEMCOMPLAINTREGISTEREDNURSECANCELLATIONNUMBERONLINEPATIENTENROLLMENTPATIENTIDCUSTOMERCARECOMPANIONAPPITISSUESCOLDTRANSFERINBOUNDBREAKCAR-THOSPITLIZATIONAMFCNRPUNITDOSEPACKAGEINSERTREACTIVATEADVERSEEVENTDUPLICATERECORDORDERMANAGEMENTPPAFBLACKBOXWARNINGMISSINGBARCODEPRESCRIBERIDMCPENDINGCOMPLIANCETITRATIONHISTORICALDISPENSENDCSINUMBERFDALUNCHONLABELWORKITEMINDICATIONPARTIALHYSTERECTOMYRISKUNDERDOSEOFFTHEFLOORPRODUCTQUALITYCOMPLAINTFREEGOODSPHARMACYPORTALREMSHARMONIZATIONMENOPAUSECASENUMBEROFF-LABELMYELODYSPLASTICSYNDROMESTAMPEDSIGNATUREATTENDANCEHOTLINEMOBILEAPPPRESCRIBERNOTIFICATIONPROGRAMPRIORAUTHORIZATIONCERTIFIEDMYELOFIBROSISSTEMCELLSERVICE-INTERNALCOMPLAINTREMSSTARTERKITREJECTIONCRITERIAVASECTOMYNEUROPATHYTUBALLIGATIONREVLIMIDACCESSCODEPRODUCTTRANSFERCOMPLIANCEWIRERETURNISTODAXAUTHORIZEDREPCELGENEPATIENTSUPPORTREGISTRATIONSABRAXISDISPENSEFIRHYSTERECTOMYSURGICALMENOPAUSEMULTIPLEMYELOMAWORKBASKETITOTHERCOMPLIMENTTRANSPERFECTPREGNANCYOVERRIDEABRAXANEOUTBOUNDSUNSHINEACTIN-SERVICEREMSDEACTIVATECOMPLAINTOFFLABELFETALEXPOSUREFELLOWMAXDELAYBIRTHCONTROLVIDAZAOVERDOSESALESFORCEAUTHORIZATIONLUSPATERCEPTPRICINGCOMPLAINTOCCURRENCEMEDICALAFFAIRSPATIENTPRESCRIBERENROLLMENTFORMHIBBERTGROUPVOICEMAILCOUNSELORFLAGGEDALGORITHMSEXPIREDSTOLENOBIEEICD9OBSOLETEOUTPATIENTEXTENDEDVACATIONPHARMACYMANAGERQUALITATIVEPREGNANCTTESTBONEMARROW

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PHARMACY INCLUSION REQUEST
  2. IVR
  3. PHARMACY
  4. AFRP
  5. 000 OTHER
  6. LENALIDOMIDE
  7. FAST TRACK
  8. QUANTITATIVE PREGNANCT TEST
  9. POMALIDOMIDE
  10. FCRP
  11. PEGA
  12. COMMENT
  13. THERAPY ASSISTANCE
  14. SUPPORTPOINT
  15. REMS PROCESS COMPLAINT
  16. EXTENDED ACW
  17. CCR
  18. PIPELINE
  19. SPECIALTY
  20. PATIENT MEDICATION GUIDE
  21. PARTIAL DISPENSE
  22. WARM TRANSFER
  23. DEGREE
  24. SERVICE-EXTERNAL COMPLAINT
  25. ACTIVE
  26. MISMATCHED
  27. CELGENE ID NUMBER
  28. VELCADE
  29. THALOMID
  30. DIAGNOSIS CODE
  31. US REMS
  32. ACCOUNT EXECUTIVE
  33. BLISTER CARD
  34. WORK INSTRUCTION
  35. NATURAL MENOPAUSE
  36. SHAREPOINT
  37. STANDARD OPERATING PROCEDURE
  38. VERIFICATION
  39. MEDICAL REVIEW
  40. OPEN ENROLLEMNT
  41. LOT NUMBER
  42. PHYSICIAN
  43. KAPOSI'S SARCOMA
  44. PROCESSING
  45. REBLOZYL
  46. RISK CATEGORY
  47. AFNRP
  48. POMALYST
  49. MANTLE CELL LYMPHOMA
  50. STARTER KIT
  51. ACCR
  52. ZIP LOOK-UP TOOL
  53. CONFIRMATION NUMBER
  54. THALOMIDE
  55. STIOLEN/LOST/MISSING COMPLAINT
  56. INPATIENT
  57. NON-COMPLIANT
  58. CELGENE RISK MANAGEMENT
  59. REIMBURSEMENT
  60. OTEZLA
  61. REVAID
  62. PHYSICIAN ASSISTANT
  63. ICD 10
  64. DAMAGED
  65. SIMULATION TOOL
  66. SYSTEM COMPLAINT
  67. REGISTERED NURSE
  68. CANCELLATION NUMBER
  69. ONLINE PATIENT ENROLLMENT
  70. PATIENT ID
  71. CUSTOMER CARE
  72. COMPANION APP
  73. IT ISSUES
  74. COLD TRANSFER
  75. INBOUND
  76. BREAK
  77. CAR-T
  78. HOSPITLIZATION
  79. AM
  80. FCNRP
  81. UNIT DOSE
  82. PACKAGE INSERT
  83. REACTIVATE
  84. ADVERSE EVENT
  85. DUPLICATE RECORD
  86. ORDER MANAGEMENT
  87. PPAF
  88. BLACK BOX WARNING
  89. MISSING
  90. BARCODE
  91. PRESCRIBER ID
  92. MC
  93. PENDING
  94. COMPLIANCE
  95. TITRATION
  96. HISTORICAL DISPENSE
  97. NDC
  98. SI NUMBER
  99. FDA
  100. LUNCH
  101. ON LABEL
  102. WORK ITEM
  103. INDICATION
  104. PARTIAL HYSTERECTOMY
  105. RISK
  106. UNDERDOSE
  107. OFF THE FLOOR
  108. PRODUCT QUALITY COMPLAINT
  109. FREE GOODS
  110. PHARMACY PORTAL
  111. REMS HARMONIZATION
  112. MENOPAUSE
  113. CASE NUMBER
  114. OFF-LABEL
  115. MYELODYSPLASTIC SYNDROME
  116. STAMPED SIGNATURE
  117. ATTENDANCE HOTLINE
  118. MOBILE APP
  119. PRESCRIBER NOTIFICATION PROGRAMPRIOR AUTHORIZATION
  120. CERTIFIED
  121. MYELOFIBROSIS
  122. STEM CELL
  123. SERVICE-INTERNAL COMPLAINT
  124. REMS STARTER KIT
  125. REJECTION CRITERIA
  126. VASECTOMY
  127. NEUROPATHY
  128. TUBAL LIGATION
  129. REVLIMID
  130. ACCESS CODE
  131. PRODUCT TRANSFER
  132. COMPLIANCEWIRE
  133. RETURN
  134. ISTODAX
  135. AUTHORIZED REP
  136. CELGENE PATIENT SUPPORT
  137. REGISTRATIONS
  138. ABRAXIS
  139. DISPENSE
  140. FIR
  141. HYSTERECTOMY
  142. SURGICAL MENOPAUSE
  143. MULTIPLE MYELOMA
  144. WORKBASKET
  145. IT
  146. OTHER
  147. COMPLIMENT
  148. TRANSPERFECT
  149. PREGNANCY
  150. OVERRIDE
  151. ABRAXANE
  152. OUTBOUND
  153. SUNSHINE ACT
  154. IN-SERVICE
  155. REMS
  156. DEACTIVATE
  157. COMPLAINT
  158. OFF LABEL
  159. FETAL EXPOSURE
  160. FELLOW
  161. MAX DELAY
  162. BIRTH CONTROL
  163. VIDAZA
  164. OVERDOSE
  165. SALES FORCE
  166. AUTHORIZATION
  167. LUSPATERCEPT
  168. PRICING COMPLAINT
  169. OCCURRENCE
  170. MEDICAL AFFAIRS
  171. PATIENT
  172. PRESCRIBER ENROLLMENT FORM
  173. HIBBERT GROUP
  174. VOICEMAIL
  175. COUNSELOR
  176. FLAGGED
  177. ALGORITHMS
  178. EXPIRED
  179. STOLEN
  180. OBIEE
  181. ICD 9
  182. OBSOLETE
  183. OUTPATIENT
  184. EXTENDED VACATION
  185. PHARMACY MANAGER
  186. QUALITATIVE PREGNANCT TEST
  187. BONE MARROW