OVERDOSETHALOMIDEPATIENTIDRISKOBIEEBONEMARROWSYSTEMCOMPLAINTSTOLENNATURALMENOPAUSECUSTOMERCAREDUPLICATERECORDPARTIALDISPENSEONLABELSERVICE-INTERNALCOMPLAINTOVERRIDEPATIENTMEDICATIONGUIDEREGISTRATIONSALGORITHMSOTEZLASPECIALTYPOMALIDOMIDESTIOLEN/LOST/MISSINGCOMPLAINTCAR-TCOUNSELORBARCODEHIBBERTGROUPCOLDTRANSFERMISSINGIN-SERVICEEXTENDEDVACATIONCANCELLATIONNUMBERCOMMENTPRESCRIBERNOTIFICATIONPROGRAMPRIORAUTHORIZATIONACCRICD10PHARMACYPORTALMYELOFIBROSISITISSUESREMSPROCESSCOMPLAINTSIMULATIONTOOLONLINEPATIENTENROLLMENTREJECTIONCRITERIACASENUMBERREMSHARMONIZATIONMCPRESCRIBERENROLLMENTFORMOFFLABELEXTENDEDACWTUBALLIGATIONFDAUNDERDOSEPENDINGQUALITATIVEPREGNANCTTESTAUTHORIZATIONFASTTRACKREVLIMIDOPENENROLLEMNTICD9COMPLIANCEFETALEXPOSUREVOICEMAILPHARMACYINCLUSIONREQUESTPHYSICIANMEDICALAFFAIRSNDCOUTBOUNDMOBILEAPPINDICATIONPATIENTPRESCRIBERIDPRODUCTTRANSFERFLAGGEDQUANTITATIVEPREGNANCTTESTUSREMSREGISTEREDNURSEPHARMACYMANAGERNEUROPATHYPHARMACYMAXDELAYLOTNUMBERPRODUCTQUALITYCOMPLAINTREMSSTARTERKITSTEMCELLSALESFORCESUPPORTPOINTSURGICALMENOPAUSEPARTIALHYSTERECTOMY000OTHERFCRPPPAFCOMPLAINTWORKBASKETOUTPATIENTOTHERAFNRPZIPLOOK-UP TOOLCOMPANIONAPPHYSTERECTOMYNON-COMPLIANTMANTLECELLLYMPHOMASHAREPOINTISTODAXCOMPLIANCEWIREOBSOLETEBLISTERCARDREIMBURSEMENTRETURNPROCESSINGFREEGOODSSINUMBERLENALIDOMIDEDEACTIVATEREACTIVATEVASECTOMYCERTIFIEDCELGENEPATIENTSUPPORTLUSPATERCEPTMISMATCHEDWARMTRANSFERINBOUNDSERVICE-EXTERNALCOMPLAINTACCESSCODEPIPELINESTAMPEDSIGNATUREATTENDANCEHOTLINEOCCURRENCEAMMEDICALREVIEWCCRCONFIRMATIONNUMBERSUNSHINEACTBLACKBOXWARNINGFELLOWACCOUNTEXECUTIVEADVERSEEVENTKAPOSI'SSARCOMADIAGNOSISCODELUNCHIVRINPATIENTPOMALYSTVELCADECELGENEIDNUMBERAUTHORIZEDREPREVAIDDAMAGEDPHYSICIANASSISTANTAFRPOFFTHEFLOORSTARTERKITMYELODYSPLASTICSYNDROMERISKCATEGORYMENOPAUSEORDERMANAGEMENTBIRTHCONTROLHISTORICALDISPENSEREMSDEGREEPACKAGEINSERTFIRABRAXISTITRATIONREBLOZYLVIDAZATRANSPERFECTCOMPLIMENTTHALOMIDMULTIPLEMYELOMAVERIFICATIONFCNRPSTANDARDOPERATINGPROCEDUREPEGATHERAPYASSISTANCEUNITDOSEOFF-LABELEXPIREDCELGENE RISKMANAGEMENTABRAXANEWORKITEMDISPENSEWORKINSTRUCTIONITBREAKPRICINGCOMPLAINTACTIVEPREGNANCYHOSPITLIZATIONOVERDOSETHALOMIDEPATIENTIDRISKOBIEEBONEMARROWSYSTEMCOMPLAINTSTOLENNATURALMENOPAUSECUSTOMERCAREDUPLICATERECORDPARTIALDISPENSEONLABELSERVICE-INTERNALCOMPLAINTOVERRIDEPATIENTMEDICATIONGUIDEREGISTRATIONSALGORITHMSOTEZLASPECIALTYPOMALIDOMIDESTIOLEN/LOST/MISSINGCOMPLAINTCAR-TCOUNSELORBARCODEHIBBERTGROUPCOLDTRANSFERMISSINGIN-SERVICEEXTENDEDVACATIONCANCELLATIONNUMBERCOMMENTPRESCRIBERNOTIFICATIONPROGRAMPRIORAUTHORIZATIONACCRICD10PHARMACYPORTALMYELOFIBROSISITISSUESREMSPROCESSCOMPLAINTSIMULATIONTOOLONLINEPATIENTENROLLMENTREJECTIONCRITERIACASENUMBERREMSHARMONIZATIONMCPRESCRIBERENROLLMENTFORMOFFLABELEXTENDEDACWTUBALLIGATIONFDAUNDERDOSEPENDINGQUALITATIVEPREGNANCTTESTAUTHORIZATIONFASTTRACKREVLIMIDOPENENROLLEMNTICD9COMPLIANCEFETALEXPOSUREVOICEMAILPHARMACYINCLUSIONREQUESTPHYSICIANMEDICALAFFAIRSNDCOUTBOUNDMOBILEAPPINDICATIONPATIENTPRESCRIBERIDPRODUCTTRANSFERFLAGGEDQUANTITATIVEPREGNANCTTESTUSREMSREGISTEREDNURSEPHARMACYMANAGERNEUROPATHYPHARMACYMAXDELAYLOTNUMBERPRODUCTQUALITYCOMPLAINTREMSSTARTERKITSTEMCELLSALESFORCESUPPORTPOINTSURGICALMENOPAUSEPARTIALHYSTERECTOMY000OTHERFCRPPPAFCOMPLAINTWORKBASKETOUTPATIENTOTHERAFNRPZIPLOOK-UP TOOLCOMPANIONAPPHYSTERECTOMYNON-COMPLIANTMANTLECELLLYMPHOMASHAREPOINTISTODAXCOMPLIANCEWIREOBSOLETEBLISTERCARDREIMBURSEMENTRETURNPROCESSINGFREEGOODSSINUMBERLENALIDOMIDEDEACTIVATEREACTIVATEVASECTOMYCERTIFIEDCELGENEPATIENTSUPPORTLUSPATERCEPTMISMATCHEDWARMTRANSFERINBOUNDSERVICE-EXTERNALCOMPLAINTACCESSCODEPIPELINESTAMPEDSIGNATUREATTENDANCEHOTLINEOCCURRENCEAMMEDICALREVIEWCCRCONFIRMATIONNUMBERSUNSHINEACTBLACKBOXWARNINGFELLOWACCOUNTEXECUTIVEADVERSEEVENTKAPOSI'SSARCOMADIAGNOSISCODELUNCHIVRINPATIENTPOMALYSTVELCADECELGENEIDNUMBERAUTHORIZEDREPREVAIDDAMAGEDPHYSICIANASSISTANTAFRPOFFTHEFLOORSTARTERKITMYELODYSPLASTICSYNDROMERISKCATEGORYMENOPAUSEORDERMANAGEMENTBIRTHCONTROLHISTORICALDISPENSEREMSDEGREEPACKAGEINSERTFIRABRAXISTITRATIONREBLOZYLVIDAZATRANSPERFECTCOMPLIMENTTHALOMIDMULTIPLEMYELOMAVERIFICATIONFCNRPSTANDARDOPERATINGPROCEDUREPEGATHERAPYASSISTANCEUNITDOSEOFF-LABELEXPIREDCELGENE RISKMANAGEMENTABRAXANEWORKITEMDISPENSEWORKINSTRUCTIONITBREAKPRICINGCOMPLAINTACTIVEPREGNANCYHOSPITLIZATION

Customer Service Week 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OVERDOSE
  2. THALOMIDE
  3. PATIENT ID
  4. RISK
  5. OBIEE
  6. BONE MARROW
  7. SYSTEM COMPLAINT
  8. STOLEN
  9. NATURAL MENOPAUSE
  10. CUSTOMER CARE
  11. DUPLICATE RECORD
  12. PARTIAL DISPENSE
  13. ON LABEL
  14. SERVICE-INTERNAL COMPLAINT
  15. OVERRIDE
  16. PATIENT MEDICATION GUIDE
  17. REGISTRATIONS
  18. ALGORITHMS
  19. OTEZLA
  20. SPECIALTY
  21. POMALIDOMIDE
  22. STIOLEN/LOST/MISSING COMPLAINT
  23. CAR-T
  24. COUNSELOR
  25. BARCODE
  26. HIBBERT GROUP
  27. COLD TRANSFER
  28. MISSING
  29. IN-SERVICE
  30. EXTENDED VACATION
  31. CANCELLATION NUMBER
  32. COMMENT
  33. PRESCRIBER NOTIFICATION PROGRAMPRIOR AUTHORIZATION
  34. ACCR
  35. ICD 10
  36. PHARMACY PORTAL
  37. MYELOFIBROSIS
  38. IT ISSUES
  39. REMS PROCESS COMPLAINT
  40. SIMULATION TOOL
  41. ONLINE PATIENT ENROLLMENT
  42. REJECTION CRITERIA
  43. CASE NUMBER
  44. REMS HARMONIZATION
  45. MC
  46. PRESCRIBER ENROLLMENT FORM
  47. OFF LABEL
  48. EXTENDED ACW
  49. TUBAL LIGATION
  50. FDA
  51. UNDERDOSE
  52. PENDING
  53. QUALITATIVE PREGNANCT TEST
  54. AUTHORIZATION
  55. FAST TRACK
  56. REVLIMID
  57. OPEN ENROLLEMNT
  58. ICD 9
  59. COMPLIANCE
  60. FETAL EXPOSURE
  61. VOICEMAIL
  62. PHARMACY INCLUSION REQUEST
  63. PHYSICIAN
  64. MEDICAL AFFAIRS
  65. NDC
  66. OUTBOUND
  67. MOBILE APP
  68. INDICATION
  69. PATIENT
  70. PRESCRIBER ID
  71. PRODUCT TRANSFER
  72. FLAGGED
  73. QUANTITATIVE PREGNANCT TEST
  74. US REMS
  75. REGISTERED NURSE
  76. PHARMACY MANAGER
  77. NEUROPATHY
  78. PHARMACY
  79. MAX DELAY
  80. LOT NUMBER
  81. PRODUCT QUALITY COMPLAINT
  82. REMS STARTER KIT
  83. STEM CELL
  84. SALES FORCE
  85. SUPPORTPOINT
  86. SURGICAL MENOPAUSE
  87. PARTIAL HYSTERECTOMY
  88. 000 OTHER
  89. FCRP
  90. PPAF
  91. COMPLAINT
  92. WORKBASKET
  93. OUTPATIENT
  94. OTHER
  95. AFNRP
  96. ZIP LOOK-UP TOOL
  97. COMPANION APP
  98. HYSTERECTOMY
  99. NON-COMPLIANT
  100. MANTLE CELL LYMPHOMA
  101. SHAREPOINT
  102. ISTODAX
  103. COMPLIANCEWIRE
  104. OBSOLETE
  105. BLISTER CARD
  106. REIMBURSEMENT
  107. RETURN
  108. PROCESSING
  109. FREE GOODS
  110. SI NUMBER
  111. LENALIDOMIDE
  112. DEACTIVATE
  113. REACTIVATE
  114. VASECTOMY
  115. CERTIFIED
  116. CELGENE PATIENT SUPPORT
  117. LUSPATERCEPT
  118. MISMATCHED
  119. WARM TRANSFER
  120. INBOUND
  121. SERVICE-EXTERNAL COMPLAINT
  122. ACCESS CODE
  123. PIPELINE
  124. STAMPED SIGNATURE
  125. ATTENDANCE HOTLINE
  126. OCCURRENCE
  127. AM
  128. MEDICAL REVIEW
  129. CCR
  130. CONFIRMATION NUMBER
  131. SUNSHINE ACT
  132. BLACK BOX WARNING
  133. FELLOW
  134. ACCOUNT EXECUTIVE
  135. ADVERSE EVENT
  136. KAPOSI'S SARCOMA
  137. DIAGNOSIS CODE
  138. LUNCH
  139. IVR
  140. INPATIENT
  141. POMALYST
  142. VELCADE
  143. CELGENE ID NUMBER
  144. AUTHORIZED REP
  145. REVAID
  146. DAMAGED
  147. PHYSICIAN ASSISTANT
  148. AFRP
  149. OFF THE FLOOR
  150. STARTER KIT
  151. MYELODYSPLASTIC SYNDROME
  152. RISK CATEGORY
  153. MENOPAUSE
  154. ORDER MANAGEMENT
  155. BIRTH CONTROL
  156. HISTORICAL DISPENSE
  157. REMS
  158. DEGREE
  159. PACKAGE INSERT
  160. FIR
  161. ABRAXIS
  162. TITRATION
  163. REBLOZYL
  164. VIDAZA
  165. TRANSPERFECT
  166. COMPLIMENT
  167. THALOMID
  168. MULTIPLE MYELOMA
  169. VERIFICATION
  170. FCNRP
  171. STANDARD OPERATING PROCEDURE
  172. PEGA
  173. THERAPY ASSISTANCE
  174. UNIT DOSE
  175. OFF-LABEL
  176. EXPIRED
  177. CELGENE RISK MANAGEMENT
  178. ABRAXANE
  179. WORK ITEM
  180. DISPENSE
  181. WORK INSTRUCTION
  182. IT
  183. BREAK
  184. PRICING COMPLAINT
  185. ACTIVE
  186. PREGNANCY
  187. HOSPITLIZATION