Call isTransferredto the TSCCreate anOrder thatContains atLeast 1 MTSItemCallerPlacesYou onHoldTalk to aCustomerin NYRequestforTrackingInfoRequestfor anExpeditedOrderCall froma SalesRepRequestfor a Copyof anInvoiceUpdate orAdd aContact inCRMCustomerRequestedSomeoneSpecific butyou HandledCreatea CODMake aCustomerLaughCustomerOrderIncludes aLot RequestRequestfor a Copyof PODRequestfor aQuoteRequest toCheck on LotAvailability(not placeorder with Lot)Process aReplacementOrderCreate anRFGOrder viaPhoneRequest toCheck onthe Status ofa StandingOrderCreate anOrderGreaterThan 20lbsRequestfor a Copyof a PackListTalk to aCustomerin CAMake anOutboundCall toProvideFollow-upCreate anOrder thatContains atLeast 1 Welland Cal.Call isTransferredto the TSCCreate anOrder thatContains atLeast 1 MTSItemCallerPlacesYou onHoldTalk to aCustomerin NYRequestforTrackingInfoRequestfor anExpeditedOrderCall froma SalesRepRequestfor a Copyof anInvoiceUpdate orAdd aContact inCRMCustomerRequestedSomeoneSpecific butyou HandledCreatea CODMake aCustomerLaughCustomerOrderIncludes aLot RequestRequestfor a Copyof PODRequestfor aQuoteRequest toCheck on LotAvailability(not placeorder with Lot)Process aReplacementOrderCreate anRFGOrder viaPhoneRequest toCheck onthe Status ofa StandingOrderCreate anOrderGreaterThan 20lbsRequestfor a Copyof a PackListTalk to aCustomerin CAMake anOutboundCall toProvideFollow-upCreate anOrder thatContains atLeast 1 Welland Cal.

Customer Call BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call is Transferred to the TSC
  2. Create an Order that Contains at Least 1 MTS Item
  3. Caller Places You on Hold
  4. Talk to a Customer in NY
  5. Request for Tracking Info
  6. Request for an Expedited Order
  7. Call from a Sales Rep
  8. Request for a Copy of an Invoice
  9. Update or Add a Contact in CRM
  10. Customer Requested Someone Specific but you Handled
  11. Create a COD
  12. Make a Customer Laugh
  13. Customer Order Includes a Lot Request
  14. Request for a Copy of POD
  15. Request for a Quote
  16. Request to Check on Lot Availability (not place order with Lot)
  17. Process a Replacement Order
  18. Create an RFG Order via Phone
  19. Request to Check on the Status of a Standing Order
  20. Create an Order Greater Than 20lbs
  21. Request for a Copy of a Pack List
  22. Talk to a Customer in CA
  23. Make an Outbound Call to Provide Follow-up
  24. Create an Order that Contains at Least 1 Well and Cal.