I gave a ptdirectionstoday.I engaged apt in a shortnonmedicaldiscussion.I tried to makeevery one Icame incontact withtoday SMILEI gave anote/card ofappreciationto a coworkertoday.I did notcomplainoncetoday.I used happyemoticons onon my instantmessagestoday.I informed mypt's of waittime personallywhen we werebehind.I made eyecontact witheveryonetoday.I wrote a pinkcardrecognizing afellowemployee.I gave acomplimentto all of mypt's today.I picked upall the trashI foundtoday.I didsomethingnice for myphysiciantoday.I left smileyface stickersor stickies on5 randomdesks today.I high fiveda managertoday (notmy own)I thankedmy pt's forbeing ontime today.I said "ThankYou" all dayto everyonefor everythingI welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I have beencompletelyhonest withthis card.I asked apt abouttheir familytoday.I smiledevery timeI talked onthe phone.I changed allmycomplaints topositivecommentsI brought asurprise for adept on adifferentfloor.I brought asurprise formy depart -ment today.I held thedoor openfor someonetoday.I gave acomplimentabout acoworker toanothercoworker.I gave a ptdirectionstoday.I engaged apt in a shortnonmedicaldiscussion.I tried to makeevery one Icame incontact withtoday SMILEI gave anote/card ofappreciationto a coworkertoday.I did notcomplainoncetoday.I used happyemoticons onon my instantmessagestoday.I informed mypt's of waittime personallywhen we werebehind.I made eyecontact witheveryonetoday.I wrote a pinkcardrecognizing afellowemployee.I gave acomplimentto all of mypt's today.I picked upall the trashI foundtoday.I didsomethingnice for myphysiciantoday.I left smileyface stickersor stickies on5 randomdesks today.I high fiveda managertoday (notmy own)I thankedmy pt's forbeing ontime today.I said "ThankYou" all dayto everyonefor everythingI welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I have beencompletelyhonest withthis card.I asked apt abouttheir familytoday.I smiledevery timeI talked onthe phone.I changed allmycomplaints topositivecommentsI brought asurprise for adept on adifferentfloor.I brought asurprise formy depart -ment today.I held thedoor openfor someonetoday.I gave acomplimentabout acoworker toanothercoworker.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I gave a pt directions today.
  2. I engaged a pt in a short nonmedical discussion.
  3. I tried to make every one I came in contact with today SMILE
  4. I gave a note/card of appreciation to a coworker today.
  5. I did not complain once today.
  6. I used happy emoticons on on my instant messages today.
  7. I informed my pt's of wait time personally when we were behind.
  8. I made eye contact with everyone today.
  9. I wrote a pink card recognizing a fellow employee.
  10. I gave a compliment to all of my pt's today.
  11. I picked up all the trash I found today.
  12. I did something nice for my physician today.
  13. I left smiley face stickers or stickies on 5 random desks today.
  14. I high fived a manager today (not my own)
  15. I thanked my pt's for being on time today.
  16. I said "Thank You" all day to everyone for everything
  17. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  18. I have been completely honest with this card.
  19. I asked a pt about their family today.
  20. I smiled every time I talked on the phone.
  21. I changed all my complaints to positive comments
  22. I brought a surprise for a dept on a different floor.
  23. I brought a surprise for my depart - ment today.
  24. I held the door open for someone today.
  25. I gave a compliment about a coworker to another coworker.