I high fiveda managertoday (notmy own)I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I engaged apt in a shortnonmedicaldiscussion.I used happyemoticons onon my instantmessagestoday.I asked apt abouttheir familytoday.I left smileyface stickersor stickies on5 randomdesks today.I gave acomplimentto all of mypt's today.I changed allmycomplaints topositivecommentsI gave a ptdirectionstoday.I brought asurprise for adept on adifferentfloor.I gave anote/card ofappreciationto a coworkertoday.I tried to makeevery one Icame incontact withtoday SMILEI said "ThankYou" all dayto everyonefor everythingI wrote a pinkcardrecognizing afellowemployee.I have beencompletelyhonest withthis card.I smiledevery timeI talked onthe phone.I brought asurprise formy depart -ment today.I did notcomplainoncetoday.I thankedmy pt's forbeing ontime today.I gave acomplimentabout acoworker toanothercoworker.I picked upall the trashI foundtoday.I made eyecontact witheveryonetoday.I held thedoor openfor someonetoday.I informed mypt's of waittime personallywhen we werebehind.I didsomethingnice for myphysiciantoday.I high fiveda managertoday (notmy own)I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I engaged apt in a shortnonmedicaldiscussion.I used happyemoticons onon my instantmessagestoday.I asked apt abouttheir familytoday.I left smileyface stickersor stickies on5 randomdesks today.I gave acomplimentto all of mypt's today.I changed allmycomplaints topositivecommentsI gave a ptdirectionstoday.I brought asurprise for adept on adifferentfloor.I gave anote/card ofappreciationto a coworkertoday.I tried to makeevery one Icame incontact withtoday SMILEI said "ThankYou" all dayto everyonefor everythingI wrote a pinkcardrecognizing afellowemployee.I have beencompletelyhonest withthis card.I smiledevery timeI talked onthe phone.I brought asurprise formy depart -ment today.I did notcomplainoncetoday.I thankedmy pt's forbeing ontime today.I gave acomplimentabout acoworker toanothercoworker.I picked upall the trashI foundtoday.I made eyecontact witheveryonetoday.I held thedoor openfor someonetoday.I informed mypt's of waittime personallywhen we werebehind.I didsomethingnice for myphysiciantoday.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. I high fived a manager today (not my own)
  2. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  3. I engaged a pt in a short nonmedical discussion.
  4. I used happy emoticons on on my instant messages today.
  5. I asked a pt about their family today.
  6. I left smiley face stickers or stickies on 5 random desks today.
  7. I gave a compliment to all of my pt's today.
  8. I changed all my complaints to positive comments
  9. I gave a pt directions today.
  10. I brought a surprise for a dept on a different floor.
  11. I gave a note/card of appreciation to a coworker today.
  12. I tried to make every one I came in contact with today SMILE
  13. I said "Thank You" all day to everyone for everything
  14. I wrote a pink card recognizing a fellow employee.
  15. I have been completely honest with this card.
  16. I smiled every time I talked on the phone.
  17. I brought a surprise for my depart - ment today.
  18. I did not complain once today.
  19. I thanked my pt's for being on time today.
  20. I gave a compliment about a coworker to another coworker.
  21. I picked up all the trash I found today.
  22. I made eye contact with everyone today.
  23. I held the door open for someone today.
  24. I informed my pt's of wait time personally when we were behind.
  25. I did something nice for my physician today.