I thankedmy pt's forbeing ontime today.I gave acomplimentabout acoworker toanothercoworker.I engaged apt in a shortnonmedicaldiscussion.I held thedoor openfor someonetoday.I used happyemoticons onon my instantmessagestoday.I brought asurprise for adept on adifferentfloor.I gave acomplimentto all of mypt's today.I changed allmycomplaints topositivecommentsI did notcomplainoncetoday.I didsomethingnice for myphysiciantoday.I tried to makeevery one Icame incontact withtoday SMILEI have beencompletelyhonest withthis card.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I gave anote/card ofappreciationto a coworkertoday.I high fiveda managertoday (notmy own)I picked upall the trashI foundtoday.I smiledevery timeI talked onthe phone.I gave a ptdirectionstoday.I brought asurprise formy depart -ment today.I asked apt abouttheir familytoday.I left smileyface stickersor stickies on5 randomdesks today.I said "ThankYou" all dayto everyonefor everythingI informed mypt's of waittime personallywhen we werebehind.I made eyecontact witheveryonetoday.I wrote a pinkcardrecognizing afellowemployee.I thankedmy pt's forbeing ontime today.I gave acomplimentabout acoworker toanothercoworker.I engaged apt in a shortnonmedicaldiscussion.I held thedoor openfor someonetoday.I used happyemoticons onon my instantmessagestoday.I brought asurprise for adept on adifferentfloor.I gave acomplimentto all of mypt's today.I changed allmycomplaints topositivecommentsI did notcomplainoncetoday.I didsomethingnice for myphysiciantoday.I tried to makeevery one Icame incontact withtoday SMILEI have beencompletelyhonest withthis card.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I gave anote/card ofappreciationto a coworkertoday.I high fiveda managertoday (notmy own)I picked upall the trashI foundtoday.I smiledevery timeI talked onthe phone.I gave a ptdirectionstoday.I brought asurprise formy depart -ment today.I asked apt abouttheir familytoday.I left smileyface stickersor stickies on5 randomdesks today.I said "ThankYou" all dayto everyonefor everythingI informed mypt's of waittime personallywhen we werebehind.I made eyecontact witheveryonetoday.I wrote a pinkcardrecognizing afellowemployee.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I thanked my pt's for being on time today.
  2. I gave a compliment about a coworker to another coworker.
  3. I engaged a pt in a short nonmedical discussion.
  4. I held the door open for someone today.
  5. I used happy emoticons on on my instant messages today.
  6. I brought a surprise for a dept on a different floor.
  7. I gave a compliment to all of my pt's today.
  8. I changed all my complaints to positive comments
  9. I did not complain once today.
  10. I did something nice for my physician today.
  11. I tried to make every one I came in contact with today SMILE
  12. I have been completely honest with this card.
  13. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  14. I gave a note/card of appreciation to a coworker today.
  15. I high fived a manager today (not my own)
  16. I picked up all the trash I found today.
  17. I smiled every time I talked on the phone.
  18. I gave a pt directions today.
  19. I brought a surprise for my depart - ment today.
  20. I asked a pt about their family today.
  21. I left smiley face stickers or stickies on 5 random desks today.
  22. I said "Thank You" all day to everyone for everything
  23. I informed my pt's of wait time personally when we were behind.
  24. I made eye contact with everyone today.
  25. I wrote a pink card recognizing a fellow employee.