I changed allmycomplaints topositivecommentsI have beencompletelyhonest withthis card.I gave acomplimentto all of mypt's today.I made eyecontact witheveryonetoday.I did notcomplainoncetoday.I wrote a pinkcardrecognizing afellowemployee.I gave anote/card ofappreciationto a coworkertoday.I didsomethingnice for myphysiciantoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I asked apt abouttheir familytoday.I thankedmy pt's forbeing ontime today.I left smileyface stickersor stickies on5 randomdesks today.I informed mypt's of waittime personallywhen we werebehind.I tried to makeevery one Icame incontact withtoday SMILEI high fiveda managertoday (notmy own)I gave a ptdirectionstoday.I smiledevery timeI talked onthe phone.I engaged apt in a shortnonmedicaldiscussion.I brought asurprise formy depart -ment today.I said "ThankYou" all dayto everyonefor everythingI used happyemoticons onon my instantmessagestoday.I gave acomplimentabout acoworker toanothercoworker.I brought asurprise for adept on adifferentfloor.I picked upall the trashI foundtoday.I held thedoor openfor someonetoday.I changed allmycomplaints topositivecommentsI have beencompletelyhonest withthis card.I gave acomplimentto all of mypt's today.I made eyecontact witheveryonetoday.I did notcomplainoncetoday.I wrote a pinkcardrecognizing afellowemployee.I gave anote/card ofappreciationto a coworkertoday.I didsomethingnice for myphysiciantoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I asked apt abouttheir familytoday.I thankedmy pt's forbeing ontime today.I left smileyface stickersor stickies on5 randomdesks today.I informed mypt's of waittime personallywhen we werebehind.I tried to makeevery one Icame incontact withtoday SMILEI high fiveda managertoday (notmy own)I gave a ptdirectionstoday.I smiledevery timeI talked onthe phone.I engaged apt in a shortnonmedicaldiscussion.I brought asurprise formy depart -ment today.I said "ThankYou" all dayto everyonefor everythingI used happyemoticons onon my instantmessagestoday.I gave acomplimentabout acoworker toanothercoworker.I brought asurprise for adept on adifferentfloor.I picked upall the trashI foundtoday.I held thedoor openfor someonetoday.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I changed all my complaints to positive comments
  2. I have been completely honest with this card.
  3. I gave a compliment to all of my pt's today.
  4. I made eye contact with everyone today.
  5. I did not complain once today.
  6. I wrote a pink card recognizing a fellow employee.
  7. I gave a note/card of appreciation to a coworker today.
  8. I did something nice for my physician today.
  9. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  10. I asked a pt about their family today.
  11. I thanked my pt's for being on time today.
  12. I left smiley face stickers or stickies on 5 random desks today.
  13. I informed my pt's of wait time personally when we were behind.
  14. I tried to make every one I came in contact with today SMILE
  15. I high fived a manager today (not my own)
  16. I gave a pt directions today.
  17. I smiled every time I talked on the phone.
  18. I engaged a pt in a short nonmedical discussion.
  19. I brought a surprise for my depart - ment today.
  20. I said "Thank You" all day to everyone for everything
  21. I used happy emoticons on on my instant messages today.
  22. I gave a compliment about a coworker to another coworker.
  23. I brought a surprise for a dept on a different floor.
  24. I picked up all the trash I found today.
  25. I held the door open for someone today.