I informed mypt's of waittime personallywhen we werebehind.I didsomethingnice for myphysiciantoday.I thankedmy pt's forbeing ontime today.I changed allmycomplaints topositivecommentsI picked upall the trashI foundtoday.I engaged apt in a shortnonmedicaldiscussion.I tried to makeevery one Icame incontact withtoday SMILEI held thedoor openfor someonetoday.I smiledevery timeI talked onthe phone.I left smileyface stickersor stickies on5 randomdesks today.I gave a ptdirectionstoday.I gave acomplimentto all of mypt's today.I said "ThankYou" all dayto everyonefor everythingI made eyecontact witheveryonetoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I gave acomplimentabout acoworker toanothercoworker.I have beencompletelyhonest withthis card.I used happyemoticons onon my instantmessagestoday.I high fiveda managertoday (notmy own)I gave anote/card ofappreciationto a coworkertoday.I did notcomplainoncetoday.I brought asurprise for adept on adifferentfloor.I asked apt abouttheir familytoday.I wrote a pinkcardrecognizing afellowemployee.I brought asurprise formy depart -ment today.I informed mypt's of waittime personallywhen we werebehind.I didsomethingnice for myphysiciantoday.I thankedmy pt's forbeing ontime today.I changed allmycomplaints topositivecommentsI picked upall the trashI foundtoday.I engaged apt in a shortnonmedicaldiscussion.I tried to makeevery one Icame incontact withtoday SMILEI held thedoor openfor someonetoday.I smiledevery timeI talked onthe phone.I left smileyface stickersor stickies on5 randomdesks today.I gave a ptdirectionstoday.I gave acomplimentto all of mypt's today.I said "ThankYou" all dayto everyonefor everythingI made eyecontact witheveryonetoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I gave acomplimentabout acoworker toanothercoworker.I have beencompletelyhonest withthis card.I used happyemoticons onon my instantmessagestoday.I high fiveda managertoday (notmy own)I gave anote/card ofappreciationto a coworkertoday.I did notcomplainoncetoday.I brought asurprise for adept on adifferentfloor.I asked apt abouttheir familytoday.I wrote a pinkcardrecognizing afellowemployee.I brought asurprise formy depart -ment today.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I informed my pt's of wait time personally when we were behind.
  2. I did something nice for my physician today.
  3. I thanked my pt's for being on time today.
  4. I changed all my complaints to positive comments
  5. I picked up all the trash I found today.
  6. I engaged a pt in a short nonmedical discussion.
  7. I tried to make every one I came in contact with today SMILE
  8. I held the door open for someone today.
  9. I smiled every time I talked on the phone.
  10. I left smiley face stickers or stickies on 5 random desks today.
  11. I gave a pt directions today.
  12. I gave a compliment to all of my pt's today.
  13. I said "Thank You" all day to everyone for everything
  14. I made eye contact with everyone today.
  15. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  16. I gave a compliment about a coworker to another coworker.
  17. I have been completely honest with this card.
  18. I used happy emoticons on on my instant messages today.
  19. I high fived a manager today (not my own)
  20. I gave a note/card of appreciation to a coworker today.
  21. I did not complain once today.
  22. I brought a surprise for a dept on a different floor.
  23. I asked a pt about their family today.
  24. I wrote a pink card recognizing a fellow employee.
  25. I brought a surprise for my depart - ment today.