I thankedmy pt's forbeing ontime today.I said "ThankYou" all dayto everyonefor everythingI used happyemoticons onon my instantmessagestoday.I smiledevery timeI talked onthe phone.I informed mypt's of waittime personallywhen we werebehind.I gave acomplimentabout acoworker toanothercoworker.I didsomethingnice for myphysiciantoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I tried to makeevery one Icame incontact withtoday SMILEI left smileyface stickersor stickies on5 randomdesks today.I gave anote/card ofappreciationto a coworkertoday.I wrote a pinkcardrecognizing afellowemployee.I picked upall the trashI foundtoday.I did notcomplainoncetoday.I brought asurprise for adept on adifferentfloor.I gave acomplimentto all of mypt's today.I asked apt abouttheir familytoday.I have beencompletelyhonest withthis card.I changed allmycomplaints topositivecommentsI high fiveda managertoday (notmy own)I engaged apt in a shortnonmedicaldiscussion.I held thedoor openfor someonetoday.I gave a ptdirectionstoday.I brought asurprise formy depart -ment today.I made eyecontact witheveryonetoday.I thankedmy pt's forbeing ontime today.I said "ThankYou" all dayto everyonefor everythingI used happyemoticons onon my instantmessagestoday.I smiledevery timeI talked onthe phone.I informed mypt's of waittime personallywhen we werebehind.I gave acomplimentabout acoworker toanothercoworker.I didsomethingnice for myphysiciantoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I tried to makeevery one Icame incontact withtoday SMILEI left smileyface stickersor stickies on5 randomdesks today.I gave anote/card ofappreciationto a coworkertoday.I wrote a pinkcardrecognizing afellowemployee.I picked upall the trashI foundtoday.I did notcomplainoncetoday.I brought asurprise for adept on adifferentfloor.I gave acomplimentto all of mypt's today.I asked apt abouttheir familytoday.I have beencompletelyhonest withthis card.I changed allmycomplaints topositivecommentsI high fiveda managertoday (notmy own)I engaged apt in a shortnonmedicaldiscussion.I held thedoor openfor someonetoday.I gave a ptdirectionstoday.I brought asurprise formy depart -ment today.I made eyecontact witheveryonetoday.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I thanked my pt's for being on time today.
  2. I said "Thank You" all day to everyone for everything
  3. I used happy emoticons on on my instant messages today.
  4. I smiled every time I talked on the phone.
  5. I informed my pt's of wait time personally when we were behind.
  6. I gave a compliment about a coworker to another coworker.
  7. I did something nice for my physician today.
  8. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  9. I tried to make every one I came in contact with today SMILE
  10. I left smiley face stickers or stickies on 5 random desks today.
  11. I gave a note/card of appreciation to a coworker today.
  12. I wrote a pink card recognizing a fellow employee.
  13. I picked up all the trash I found today.
  14. I did not complain once today.
  15. I brought a surprise for a dept on a different floor.
  16. I gave a compliment to all of my pt's today.
  17. I asked a pt about their family today.
  18. I have been completely honest with this card.
  19. I changed all my complaints to positive comments
  20. I high fived a manager today (not my own)
  21. I engaged a pt in a short nonmedical discussion.
  22. I held the door open for someone today.
  23. I gave a pt directions today.
  24. I brought a surprise for my depart - ment today.
  25. I made eye contact with everyone today.