I gave anote/card ofappreciationto a coworkertoday.I have beencompletelyhonest withthis card.I changed allmycomplaints topositivecommentsI engaged apt in a shortnonmedicaldiscussion.I didsomethingnice for myphysiciantoday.I smiledevery timeI talked onthe phone.I said "ThankYou" all dayto everyonefor everythingI informed mypt's of waittime personallywhen we werebehind.I picked upall the trashI foundtoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I held thedoor openfor someonetoday.I brought asurprise for adept on adifferentfloor.I gave acomplimentabout acoworker toanothercoworker.I made eyecontact witheveryonetoday.I used happyemoticons onon my instantmessagestoday.I gave acomplimentto all of mypt's today.I did notcomplainoncetoday.I high fiveda managertoday (notmy own)I thankedmy pt's forbeing ontime today.I wrote a pinkcardrecognizing afellowemployee.I left smileyface stickersor stickies on5 randomdesks today.I tried to makeevery one Icame incontact withtoday SMILEI asked apt abouttheir familytoday.I gave a ptdirectionstoday.I brought asurprise formy depart -ment today.I gave anote/card ofappreciationto a coworkertoday.I have beencompletelyhonest withthis card.I changed allmycomplaints topositivecommentsI engaged apt in a shortnonmedicaldiscussion.I didsomethingnice for myphysiciantoday.I smiledevery timeI talked onthe phone.I said "ThankYou" all dayto everyonefor everythingI informed mypt's of waittime personallywhen we werebehind.I picked upall the trashI foundtoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I held thedoor openfor someonetoday.I brought asurprise for adept on adifferentfloor.I gave acomplimentabout acoworker toanothercoworker.I made eyecontact witheveryonetoday.I used happyemoticons onon my instantmessagestoday.I gave acomplimentto all of mypt's today.I did notcomplainoncetoday.I high fiveda managertoday (notmy own)I thankedmy pt's forbeing ontime today.I wrote a pinkcardrecognizing afellowemployee.I left smileyface stickersor stickies on5 randomdesks today.I tried to makeevery one Icame incontact withtoday SMILEI asked apt abouttheir familytoday.I gave a ptdirectionstoday.I brought asurprise formy depart -ment today.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I gave a note/card of appreciation to a coworker today.
  2. I have been completely honest with this card.
  3. I changed all my complaints to positive comments
  4. I engaged a pt in a short nonmedical discussion.
  5. I did something nice for my physician today.
  6. I smiled every time I talked on the phone.
  7. I said "Thank You" all day to everyone for everything
  8. I informed my pt's of wait time personally when we were behind.
  9. I picked up all the trash I found today.
  10. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  11. I held the door open for someone today.
  12. I brought a surprise for a dept on a different floor.
  13. I gave a compliment about a coworker to another coworker.
  14. I made eye contact with everyone today.
  15. I used happy emoticons on on my instant messages today.
  16. I gave a compliment to all of my pt's today.
  17. I did not complain once today.
  18. I high fived a manager today (not my own)
  19. I thanked my pt's for being on time today.
  20. I wrote a pink card recognizing a fellow employee.
  21. I left smiley face stickers or stickies on 5 random desks today.
  22. I tried to make every one I came in contact with today SMILE
  23. I asked a pt about their family today.
  24. I gave a pt directions today.
  25. I brought a surprise for my depart - ment today.