I didsomethingnice for myphysiciantoday.I tried to makeevery one Icame incontact withtoday SMILEI said "ThankYou" all dayto everyonefor everythingI engaged apt in a shortnonmedicaldiscussion.I gave a ptdirectionstoday.I brought asurprise for adept on adifferentfloor.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I informed mypt's of waittime personallywhen we werebehind.I held thedoor openfor someonetoday.I wrote a pinkcardrecognizing afellowemployee.I high fiveda managertoday (notmy own)I did notcomplainoncetoday.I gave acomplimentto all of mypt's today.I brought asurprise formy depart -ment today.I asked apt abouttheir familytoday.I gave acomplimentabout acoworker toanothercoworker.I thankedmy pt's forbeing ontime today.I left smileyface stickersor stickies on5 randomdesks today.I smiledevery timeI talked onthe phone.I used happyemoticons onon my instantmessagestoday.I gave anote/card ofappreciationto a coworkertoday.I changed allmycomplaints topositivecommentsI have beencompletelyhonest withthis card.I made eyecontact witheveryonetoday.I picked upall the trashI foundtoday.I didsomethingnice for myphysiciantoday.I tried to makeevery one Icame incontact withtoday SMILEI said "ThankYou" all dayto everyonefor everythingI engaged apt in a shortnonmedicaldiscussion.I gave a ptdirectionstoday.I brought asurprise for adept on adifferentfloor.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I informed mypt's of waittime personallywhen we werebehind.I held thedoor openfor someonetoday.I wrote a pinkcardrecognizing afellowemployee.I high fiveda managertoday (notmy own)I did notcomplainoncetoday.I gave acomplimentto all of mypt's today.I brought asurprise formy depart -ment today.I asked apt abouttheir familytoday.I gave acomplimentabout acoworker toanothercoworker.I thankedmy pt's forbeing ontime today.I left smileyface stickersor stickies on5 randomdesks today.I smiledevery timeI talked onthe phone.I used happyemoticons onon my instantmessagestoday.I gave anote/card ofappreciationto a coworkertoday.I changed allmycomplaints topositivecommentsI have beencompletelyhonest withthis card.I made eyecontact witheveryonetoday.I picked upall the trashI foundtoday.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I did something nice for my physician today.
  2. I tried to make every one I came in contact with today SMILE
  3. I said "Thank You" all day to everyone for everything
  4. I engaged a pt in a short nonmedical discussion.
  5. I gave a pt directions today.
  6. I brought a surprise for a dept on a different floor.
  7. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  8. I informed my pt's of wait time personally when we were behind.
  9. I held the door open for someone today.
  10. I wrote a pink card recognizing a fellow employee.
  11. I high fived a manager today (not my own)
  12. I did not complain once today.
  13. I gave a compliment to all of my pt's today.
  14. I brought a surprise for my depart - ment today.
  15. I asked a pt about their family today.
  16. I gave a compliment about a coworker to another coworker.
  17. I thanked my pt's for being on time today.
  18. I left smiley face stickers or stickies on 5 random desks today.
  19. I smiled every time I talked on the phone.
  20. I used happy emoticons on on my instant messages today.
  21. I gave a note/card of appreciation to a coworker today.
  22. I changed all my complaints to positive comments
  23. I have been completely honest with this card.
  24. I made eye contact with everyone today.
  25. I picked up all the trash I found today.