I held thedoor openfor someonetoday.I gave a ptdirectionstoday.I left smileyface stickersor stickies on5 randomdesks today.I engaged apt in a shortnonmedicaldiscussion.I used happyemoticons onon my instantmessagestoday.I gave acomplimentto all of mypt's today.I gave acomplimentabout acoworker toanothercoworker.I brought asurprise for adept on adifferentfloor.I have beencompletelyhonest withthis card.I brought asurprise formy depart -ment today.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I didsomethingnice for myphysiciantoday.I asked apt abouttheir familytoday.I wrote a pinkcardrecognizing afellowemployee.I tried to makeevery one Icame incontact withtoday SMILEI changed allmycomplaints topositivecommentsI high fiveda managertoday (notmy own)I did notcomplainoncetoday.I informed mypt's of waittime personallywhen we werebehind.I picked upall the trashI foundtoday.I gave anote/card ofappreciationto a coworkertoday.I thankedmy pt's forbeing ontime today.I said "ThankYou" all dayto everyonefor everythingI smiledevery timeI talked onthe phone.I made eyecontact witheveryonetoday.I held thedoor openfor someonetoday.I gave a ptdirectionstoday.I left smileyface stickersor stickies on5 randomdesks today.I engaged apt in a shortnonmedicaldiscussion.I used happyemoticons onon my instantmessagestoday.I gave acomplimentto all of mypt's today.I gave acomplimentabout acoworker toanothercoworker.I brought asurprise for adept on adifferentfloor.I have beencompletelyhonest withthis card.I brought asurprise formy depart -ment today.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I didsomethingnice for myphysiciantoday.I asked apt abouttheir familytoday.I wrote a pinkcardrecognizing afellowemployee.I tried to makeevery one Icame incontact withtoday SMILEI changed allmycomplaints topositivecommentsI high fiveda managertoday (notmy own)I did notcomplainoncetoday.I informed mypt's of waittime personallywhen we werebehind.I picked upall the trashI foundtoday.I gave anote/card ofappreciationto a coworkertoday.I thankedmy pt's forbeing ontime today.I said "ThankYou" all dayto everyonefor everythingI smiledevery timeI talked onthe phone.I made eyecontact witheveryonetoday.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I held the door open for someone today.
  2. I gave a pt directions today.
  3. I left smiley face stickers or stickies on 5 random desks today.
  4. I engaged a pt in a short nonmedical discussion.
  5. I used happy emoticons on on my instant messages today.
  6. I gave a compliment to all of my pt's today.
  7. I gave a compliment about a coworker to another coworker.
  8. I brought a surprise for a dept on a different floor.
  9. I have been completely honest with this card.
  10. I brought a surprise for my depart - ment today.
  11. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  12. I did something nice for my physician today.
  13. I asked a pt about their family today.
  14. I wrote a pink card recognizing a fellow employee.
  15. I tried to make every one I came in contact with today SMILE
  16. I changed all my complaints to positive comments
  17. I high fived a manager today (not my own)
  18. I did not complain once today.
  19. I informed my pt's of wait time personally when we were behind.
  20. I picked up all the trash I found today.
  21. I gave a note/card of appreciation to a coworker today.
  22. I thanked my pt's for being on time today.
  23. I said "Thank You" all day to everyone for everything
  24. I smiled every time I talked on the phone.
  25. I made eye contact with everyone today.