I have beencompletelyhonest withthis card.I tried to makeevery one Icame incontact withtoday SMILEI gave a ptdirectionstoday.I high fiveda managertoday (notmy own)I made eyecontact witheveryonetoday.I changed allmycomplaints topositivecommentsI gave acomplimentabout acoworker toanothercoworker.I asked apt abouttheir familytoday.I used happyemoticons onon my instantmessagestoday.I engaged apt in a shortnonmedicaldiscussion.I brought asurprise for adept on adifferentfloor.I smiledevery timeI talked onthe phone.I held thedoor openfor someonetoday.I gave acomplimentto all of mypt's today.I wrote a pinkcardrecognizing afellowemployee.I did notcomplainoncetoday.I left smileyface stickersor stickies on5 randomdesks today.I thankedmy pt's forbeing ontime today.I gave anote/card ofappreciationto a coworkertoday.I informed mypt's of waittime personallywhen we werebehind.I said "ThankYou" all dayto everyonefor everythingI didsomethingnice for myphysiciantoday.I picked upall the trashI foundtoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I brought asurprise formy depart -ment today.I have beencompletelyhonest withthis card.I tried to makeevery one Icame incontact withtoday SMILEI gave a ptdirectionstoday.I high fiveda managertoday (notmy own)I made eyecontact witheveryonetoday.I changed allmycomplaints topositivecommentsI gave acomplimentabout acoworker toanothercoworker.I asked apt abouttheir familytoday.I used happyemoticons onon my instantmessagestoday.I engaged apt in a shortnonmedicaldiscussion.I brought asurprise for adept on adifferentfloor.I smiledevery timeI talked onthe phone.I held thedoor openfor someonetoday.I gave acomplimentto all of mypt's today.I wrote a pinkcardrecognizing afellowemployee.I did notcomplainoncetoday.I left smileyface stickersor stickies on5 randomdesks today.I thankedmy pt's forbeing ontime today.I gave anote/card ofappreciationto a coworkertoday.I informed mypt's of waittime personallywhen we werebehind.I said "ThankYou" all dayto everyonefor everythingI didsomethingnice for myphysiciantoday.I picked upall the trashI foundtoday.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I brought asurprise formy depart -ment today.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I have been completely honest with this card.
  2. I tried to make every one I came in contact with today SMILE
  3. I gave a pt directions today.
  4. I high fived a manager today (not my own)
  5. I made eye contact with everyone today.
  6. I changed all my complaints to positive comments
  7. I gave a compliment about a coworker to another coworker.
  8. I asked a pt about their family today.
  9. I used happy emoticons on on my instant messages today.
  10. I engaged a pt in a short nonmedical discussion.
  11. I brought a surprise for a dept on a different floor.
  12. I smiled every time I talked on the phone.
  13. I held the door open for someone today.
  14. I gave a compliment to all of my pt's today.
  15. I wrote a pink card recognizing a fellow employee.
  16. I did not complain once today.
  17. I left smiley face stickers or stickies on 5 random desks today.
  18. I thanked my pt's for being on time today.
  19. I gave a note/card of appreciation to a coworker today.
  20. I informed my pt's of wait time personally when we were behind.
  21. I said "Thank You" all day to everyone for everything
  22. I did something nice for my physician today.
  23. I picked up all the trash I found today.
  24. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  25. I brought a surprise for my depart - ment today.