I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I didsomethingnice for myphysiciantoday.I brought asurprise formy depart -ment today.I held thedoor openfor someonetoday.I said "ThankYou" all dayto everyonefor everythingI asked apt abouttheir familytoday.I used happyemoticons onon my instantmessagestoday.I thankedmy pt's forbeing ontime today.I brought asurprise for adept on adifferentfloor.I gave acomplimentabout acoworker toanothercoworker.I gave a ptdirectionstoday.I made eyecontact witheveryonetoday.I did notcomplainoncetoday.I smiledevery timeI talked onthe phone.I picked upall the trashI foundtoday.I gave anote/card ofappreciationto a coworkertoday.I high fiveda managertoday (notmy own)I gave acomplimentto all of mypt's today.I engaged apt in a shortnonmedicaldiscussion.I informed mypt's of waittime personallywhen we werebehind.I wrote a pinkcardrecognizing afellowemployee.I left smileyface stickersor stickies on5 randomdesks today.I changed allmycomplaints topositivecommentsI tried to makeevery one Icame incontact withtoday SMILEI have beencompletelyhonest withthis card.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I didsomethingnice for myphysiciantoday.I brought asurprise formy depart -ment today.I held thedoor openfor someonetoday.I said "ThankYou" all dayto everyonefor everythingI asked apt abouttheir familytoday.I used happyemoticons onon my instantmessagestoday.I thankedmy pt's forbeing ontime today.I brought asurprise for adept on adifferentfloor.I gave acomplimentabout acoworker toanothercoworker.I gave a ptdirectionstoday.I made eyecontact witheveryonetoday.I did notcomplainoncetoday.I smiledevery timeI talked onthe phone.I picked upall the trashI foundtoday.I gave anote/card ofappreciationto a coworkertoday.I high fiveda managertoday (notmy own)I gave acomplimentto all of mypt's today.I engaged apt in a shortnonmedicaldiscussion.I informed mypt's of waittime personallywhen we werebehind.I wrote a pinkcardrecognizing afellowemployee.I left smileyface stickersor stickies on5 randomdesks today.I changed allmycomplaints topositivecommentsI tried to makeevery one Icame incontact withtoday SMILEI have beencompletelyhonest withthis card.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  2. I did something nice for my physician today.
  3. I brought a surprise for my depart - ment today.
  4. I held the door open for someone today.
  5. I said "Thank You" all day to everyone for everything
  6. I asked a pt about their family today.
  7. I used happy emoticons on on my instant messages today.
  8. I thanked my pt's for being on time today.
  9. I brought a surprise for a dept on a different floor.
  10. I gave a compliment about a coworker to another coworker.
  11. I gave a pt directions today.
  12. I made eye contact with everyone today.
  13. I did not complain once today.
  14. I smiled every time I talked on the phone.
  15. I picked up all the trash I found today.
  16. I gave a note/card of appreciation to a coworker today.
  17. I high fived a manager today (not my own)
  18. I gave a compliment to all of my pt's today.
  19. I engaged a pt in a short nonmedical discussion.
  20. I informed my pt's of wait time personally when we were behind.
  21. I wrote a pink card recognizing a fellow employee.
  22. I left smiley face stickers or stickies on 5 random desks today.
  23. I changed all my complaints to positive comments
  24. I tried to make every one I came in contact with today SMILE
  25. I have been completely honest with this card.