I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I didsomethingnice for myphysiciantoday.I made eyecontact witheveryonetoday.I asked apt abouttheir familytoday.I held thedoor openfor someonetoday.I wrote a pinkcardrecognizing afellowemployee.I left smileyface stickersor stickies on5 randomdesks today.I high fiveda managertoday (notmy own)I have beencompletelyhonest withthis card.I tried to makeevery one Icame incontact withtoday SMILEI gave acomplimentabout acoworker toanothercoworker.I smiledevery timeI talked onthe phone.I said "ThankYou" all dayto everyonefor everythingI gave a ptdirectionstoday.I gave acomplimentto all of mypt's today.I used happyemoticons onon my instantmessagestoday.I informed mypt's of waittime personallywhen we werebehind.I changed allmycomplaints topositivecommentsI engaged apt in a shortnonmedicaldiscussion.I did notcomplainoncetoday.I brought asurprise for adept on adifferentfloor.I thankedmy pt's forbeing ontime today.I gave anote/card ofappreciationto a coworkertoday.I picked upall the trashI foundtoday.I brought asurprise formy depart -ment today.I welcomedall pt'sto my dept today(forexample:welcometo the land ofhappy feet)I didsomethingnice for myphysiciantoday.I made eyecontact witheveryonetoday.I asked apt abouttheir familytoday.I held thedoor openfor someonetoday.I wrote a pinkcardrecognizing afellowemployee.I left smileyface stickersor stickies on5 randomdesks today.I high fiveda managertoday (notmy own)I have beencompletelyhonest withthis card.I tried to makeevery one Icame incontact withtoday SMILEI gave acomplimentabout acoworker toanothercoworker.I smiledevery timeI talked onthe phone.I said "ThankYou" all dayto everyonefor everythingI gave a ptdirectionstoday.I gave acomplimentto all of mypt's today.I used happyemoticons onon my instantmessagestoday.I informed mypt's of waittime personallywhen we werebehind.I changed allmycomplaints topositivecommentsI engaged apt in a shortnonmedicaldiscussion.I did notcomplainoncetoday.I brought asurprise for adept on adifferentfloor.I thankedmy pt's forbeing ontime today.I gave anote/card ofappreciationto a coworkertoday.I picked upall the trashI foundtoday.I brought asurprise formy depart -ment today.

Service Excellence Blackout Complete 1 Blackout card at a time, no limit on the number of cards you can complete. Place the finished cards in the box in the employee lounge. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I welcomedall pt's to my dept today (for example:welcome to the land of happy feet)
  2. I did something nice for my physician today.
  3. I made eye contact with everyone today.
  4. I asked a pt about their family today.
  5. I held the door open for someone today.
  6. I wrote a pink card recognizing a fellow employee.
  7. I left smiley face stickers or stickies on 5 random desks today.
  8. I high fived a manager today (not my own)
  9. I have been completely honest with this card.
  10. I tried to make every one I came in contact with today SMILE
  11. I gave a compliment about a coworker to another coworker.
  12. I smiled every time I talked on the phone.
  13. I said "Thank You" all day to everyone for everything
  14. I gave a pt directions today.
  15. I gave a compliment to all of my pt's today.
  16. I used happy emoticons on on my instant messages today.
  17. I informed my pt's of wait time personally when we were behind.
  18. I changed all my complaints to positive comments
  19. I engaged a pt in a short nonmedical discussion.
  20. I did not complain once today.
  21. I brought a surprise for a dept on a different floor.
  22. I thanked my pt's for being on time today.
  23. I gave a note/card of appreciation to a coworker today.
  24. I picked up all the trash I found today.
  25. I brought a surprise for my depart - ment today.