Submitteda refundescalationde-escalateda callSent SeasonPause Ticketfor GuestBooked withaGoCard/CityPasssubmitteda refundescalationRescheduleda guest for2021Movedfunds toa GCRescheduleda guest for2021Sent SeasonPause Ticketfor GuestNewOrderBookedwith aGrouponMovedfunds toa GCNewOrderBookedwith aGrouponde-escalateda callFreeSubmitteda refundescalationde-escalateda callSent SeasonPause Ticketfor GuestBooked withaGoCard/CityPasssubmitteda refundescalationRescheduleda guest for2021Movedfunds toa GCRescheduleda guest for2021Sent SeasonPause Ticketfor GuestNewOrderBookedwith aGrouponMovedfunds toa GCNewOrderBookedwith aGrouponde-escalateda callFree

HCE Thursdays! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted a refund escalation
  2. de-escalated a call
  3. Sent Season Pause Ticket for Guest
  4. Booked with a GoCard/City Pass
  5. submitted a refund escalation
  6. Rescheduled a guest for 2021
  7. Moved funds to a GC
  8. Rescheduled a guest for 2021
  9. Sent Season Pause Ticket for Guest
  10. New Order
  11. Booked with a Groupon
  12. Moved funds to a GC
  13. New Order
  14. Booked with a Groupon
  15. de-escalated a call
  16. Free