ComputerilliterateAudioissueMikemakes toomuchnoiseAbusivecustomerComplaintCalldropsYou canhear the TVin thebackgroundParentcallingfor childWrongnumberTalker (5+minutecall)Calls youwrongnameIn-housetransferRefuses togiveinformation"Just callingforinformation"Acctfrozenby stateCallsfor theCEOTalking tosomeoneelse in thebackgroundNo oneon theline"There'sno BofAnear me"Standard2.5-3minutesDon'tknow theirsecurityquestionThinksyou knowthe otherrepsProbablyafraudsterActuallysaysthank youTransferdoesn'tpick up102CardDeclineLostcardLanguageLine"I alreadyhave theirnumber"Callingfrom avehicle"Hold onlet me geta pen"Pets/kids inbackgroundLost/stolenCard"And you'regoing totransferme?"ComputerilliterateAudioissueMikemakes toomuchnoiseAbusivecustomerComplaintCalldropsYou canhear the TVin thebackgroundParentcallingfor childWrongnumberTalker (5+minutecall)Calls youwrongnameIn-housetransferRefuses togiveinformation"Just callingforinformation"Acctfrozenby stateCallsfor theCEOTalking tosomeoneelse in thebackgroundNo oneon theline"There'sno BofAnear me"Standard2.5-3minutesDon'tknow theirsecurityquestionThinksyou knowthe otherrepsProbablyafraudsterActuallysaysthank youTransferdoesn'tpick up102CardDeclineLostcardLanguageLine"I alreadyhave theirnumber"Callingfrom avehicle"Hold onlet me geta pen"Pets/kids inbackgroundLost/stolenCard"And you'regoing totransferme?"

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Computer illiterate
  2. Audio issue
  3. Mike makes too much noise
  4. Abusive customer
  5. Complaint
  6. Call drops
  7. You can hear the TV in the background
  8. Parent calling for child
  9. Wrong number
  10. Talker (5+ minute call)
  11. Calls you wrong name
  12. In-house transfer
  13. Refuses to give information
  14. "Just calling for information"
  15. Acct frozen by state
  16. Calls for the CEO
  17. Talking to someone else in the background
  18. No one on the line
  19. "There's no BofA near me"
  20. Standard 2.5-3 minutes
  21. Don't know their security question
  22. Thinks you know the other reps
  23. Probably a fraudster
  24. Actually says thank you
  25. Transfer doesn't pick up
  26. 102 Card Decline
  27. Lost card
  28. Language Line
  29. "I already have their number"
  30. Calling from a vehicle
  31. "Hold on let me get a pen"
  32. Pets/kids in background
  33. Lost/stolen Card
  34. "And you're going to transfer me?"