No oneon theline"Just callingforinformation"ComplaintAbusivecustomerThinksyou knowthe otherrepsStandard2.5-3minutesComputerilliterateLostcard"There'sno BofAnear me"Parentcallingfor childLanguageLineMikemakes toomuchnoisePets/kids inbackgroundActuallysaysthank youTransferdoesn'tpick upWrongnumberIn-housetransferAudioissue"And you'regoing totransferme?"Callsfor theCEO"Hold onlet me geta pen"ProbablyafraudsterAcctfrozenby stateTalking tosomeoneelse in thebackgroundLost/stolenCardTalker (5+minutecall)102CardDeclineDon'tknow theirsecurityquestion"I alreadyhave theirnumber"You canhear the TVin thebackgroundRefuses togiveinformationCalls youwrongnameCallingfrom avehicleCalldropsNo oneon theline"Just callingforinformation"ComplaintAbusivecustomerThinksyou knowthe otherrepsStandard2.5-3minutesComputerilliterateLostcard"There'sno BofAnear me"Parentcallingfor childLanguageLineMikemakes toomuchnoisePets/kids inbackgroundActuallysaysthank youTransferdoesn'tpick upWrongnumberIn-housetransferAudioissue"And you'regoing totransferme?"Callsfor theCEO"Hold onlet me geta pen"ProbablyafraudsterAcctfrozenby stateTalking tosomeoneelse in thebackgroundLost/stolenCardTalker (5+minutecall)102CardDeclineDon'tknow theirsecurityquestion"I alreadyhave theirnumber"You canhear the TVin thebackgroundRefuses togiveinformationCalls youwrongnameCallingfrom avehicleCalldrops

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No one on the line
  2. "Just calling for information"
  3. Complaint
  4. Abusive customer
  5. Thinks you know the other reps
  6. Standard 2.5-3 minutes
  7. Computer illiterate
  8. Lost card
  9. "There's no BofA near me"
  10. Parent calling for child
  11. Language Line
  12. Mike makes too much noise
  13. Pets/kids in background
  14. Actually says thank you
  15. Transfer doesn't pick up
  16. Wrong number
  17. In-house transfer
  18. Audio issue
  19. "And you're going to transfer me?"
  20. Calls for the CEO
  21. "Hold on let me get a pen"
  22. Probably a fraudster
  23. Acct frozen by state
  24. Talking to someone else in the background
  25. Lost/stolen Card
  26. Talker (5+ minute call)
  27. 102 Card Decline
  28. Don't know their security question
  29. "I already have their number"
  30. You can hear the TV in the background
  31. Refuses to give information
  32. Calls you wrong name
  33. Calling from a vehicle
  34. Call drops