Transferdoesn'tpick upCallingfrom avehicleProbablyafraudster"Hold onlet me geta pen"102CardDeclineTalking tosomeoneelse in thebackgroundPets/kids inbackgroundAcctfrozenby stateThinksyou knowthe otherrepsStandard2.5-3minutesWrongnumberCalldropsAudioissueLost/stolenCardLanguageLineComplaint"Just callingforinformation"Mikemakes toomuchnoise"I alreadyhave theirnumber"You canhear the TVin thebackgroundParentcallingfor childNo oneon thelineCallsfor theCEOCalls youwrongnameActuallysaysthank youRefuses togiveinformationTalker (5+minutecall)ComputerilliterateDon'tknow theirsecurityquestion"There'sno BofAnear me"AbusivecustomerIn-housetransferLostcard"And you'regoing totransferme?"Transferdoesn'tpick upCallingfrom avehicleProbablyafraudster"Hold onlet me geta pen"102CardDeclineTalking tosomeoneelse in thebackgroundPets/kids inbackgroundAcctfrozenby stateThinksyou knowthe otherrepsStandard2.5-3minutesWrongnumberCalldropsAudioissueLost/stolenCardLanguageLineComplaint"Just callingforinformation"Mikemakes toomuchnoise"I alreadyhave theirnumber"You canhear the TVin thebackgroundParentcallingfor childNo oneon thelineCallsfor theCEOCalls youwrongnameActuallysaysthank youRefuses togiveinformationTalker (5+minutecall)ComputerilliterateDon'tknow theirsecurityquestion"There'sno BofAnear me"AbusivecustomerIn-housetransferLostcard"And you'regoing totransferme?"

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer doesn't pick up
  2. Calling from a vehicle
  3. Probably a fraudster
  4. "Hold on let me get a pen"
  5. 102 Card Decline
  6. Talking to someone else in the background
  7. Pets/kids in background
  8. Acct frozen by state
  9. Thinks you know the other reps
  10. Standard 2.5-3 minutes
  11. Wrong number
  12. Call drops
  13. Audio issue
  14. Lost/stolen Card
  15. Language Line
  16. Complaint
  17. "Just calling for information"
  18. Mike makes too much noise
  19. "I already have their number"
  20. You can hear the TV in the background
  21. Parent calling for child
  22. No one on the line
  23. Calls for the CEO
  24. Calls you wrong name
  25. Actually says thank you
  26. Refuses to give information
  27. Talker (5+ minute call)
  28. Computer illiterate
  29. Don't know their security question
  30. "There's no BofA near me"
  31. Abusive customer
  32. In-house transfer
  33. Lost card
  34. "And you're going to transfer me?"