Calls youwrongnameAbusivecustomerLanguageLineYou canhear the TVin thebackground"Just callingforinformation"Pets/kids inbackgroundActuallysaysthank youComputerilliterateAcctfrozenby stateParentcallingfor child"And you'regoing totransferme?"LostcardRefuses togiveinformationTransferdoesn'tpick upThinksyou knowthe otherrepsProbablyafraudsterNo oneon theline"Hold onlet me geta pen"Standard2.5-3minutes102CardDeclineIn-housetransferMikemakes toomuchnoise"I alreadyhave theirnumber"Callingfrom avehicleTalking tosomeoneelse in thebackground"There'sno BofAnear me"Callsfor theCEOLost/stolenCardAudioissueComplaintDon'tknow theirsecurityquestionCalldropsTalker (5+minutecall)WrongnumberCalls youwrongnameAbusivecustomerLanguageLineYou canhear the TVin thebackground"Just callingforinformation"Pets/kids inbackgroundActuallysaysthank youComputerilliterateAcctfrozenby stateParentcallingfor child"And you'regoing totransferme?"LostcardRefuses togiveinformationTransferdoesn'tpick upThinksyou knowthe otherrepsProbablyafraudsterNo oneon theline"Hold onlet me geta pen"Standard2.5-3minutes102CardDeclineIn-housetransferMikemakes toomuchnoise"I alreadyhave theirnumber"Callingfrom avehicleTalking tosomeoneelse in thebackground"There'sno BofAnear me"Callsfor theCEOLost/stolenCardAudioissueComplaintDon'tknow theirsecurityquestionCalldropsTalker (5+minutecall)Wrongnumber

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls you wrong name
  2. Abusive customer
  3. Language Line
  4. You can hear the TV in the background
  5. "Just calling for information"
  6. Pets/kids in background
  7. Actually says thank you
  8. Computer illiterate
  9. Acct frozen by state
  10. Parent calling for child
  11. "And you're going to transfer me?"
  12. Lost card
  13. Refuses to give information
  14. Transfer doesn't pick up
  15. Thinks you know the other reps
  16. Probably a fraudster
  17. No one on the line
  18. "Hold on let me get a pen"
  19. Standard 2.5-3 minutes
  20. 102 Card Decline
  21. In-house transfer
  22. Mike makes too much noise
  23. "I already have their number"
  24. Calling from a vehicle
  25. Talking to someone else in the background
  26. "There's no BofA near me"
  27. Calls for the CEO
  28. Lost/stolen Card
  29. Audio issue
  30. Complaint
  31. Don't know their security question
  32. Call drops
  33. Talker (5+ minute call)
  34. Wrong number