"I alreadyhave theirnumber"Callsfor theCEOPets/kids inbackground"Hold onlet me geta pen"Thinksyou knowthe otherrepsTalking tosomeoneelse in thebackground"There'sno BofAnear me"AbusivecustomerAcctfrozenby stateProbablyafraudsterTalker (5+minutecall)AudioissueLanguageLineLost/stolenCard"Just callingforinformation"CalldropsWrongnumberLostcardParentcallingfor childIn-housetransferMikemakes toomuchnoiseComplaintTransferdoesn'tpick upCalls youwrongname102CardDeclineActuallysaysthank youYou canhear the TVin thebackgroundRefuses togiveinformationNo oneon thelineStandard2.5-3minutesDon'tknow theirsecurityquestionComputerilliterateCallingfrom avehicle"And you'regoing totransferme?""I alreadyhave theirnumber"Callsfor theCEOPets/kids inbackground"Hold onlet me geta pen"Thinksyou knowthe otherrepsTalking tosomeoneelse in thebackground"There'sno BofAnear me"AbusivecustomerAcctfrozenby stateProbablyafraudsterTalker (5+minutecall)AudioissueLanguageLineLost/stolenCard"Just callingforinformation"CalldropsWrongnumberLostcardParentcallingfor childIn-housetransferMikemakes toomuchnoiseComplaintTransferdoesn'tpick upCalls youwrongname102CardDeclineActuallysaysthank youYou canhear the TVin thebackgroundRefuses togiveinformationNo oneon thelineStandard2.5-3minutesDon'tknow theirsecurityquestionComputerilliterateCallingfrom avehicle"And you'regoing totransferme?"

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I already have their number"
  2. Calls for the CEO
  3. Pets/kids in background
  4. "Hold on let me get a pen"
  5. Thinks you know the other reps
  6. Talking to someone else in the background
  7. "There's no BofA near me"
  8. Abusive customer
  9. Acct frozen by state
  10. Probably a fraudster
  11. Talker (5+ minute call)
  12. Audio issue
  13. Language Line
  14. Lost/stolen Card
  15. "Just calling for information"
  16. Call drops
  17. Wrong number
  18. Lost card
  19. Parent calling for child
  20. In-house transfer
  21. Mike makes too much noise
  22. Complaint
  23. Transfer doesn't pick up
  24. Calls you wrong name
  25. 102 Card Decline
  26. Actually says thank you
  27. You can hear the TV in the background
  28. Refuses to give information
  29. No one on the line
  30. Standard 2.5-3 minutes
  31. Don't know their security question
  32. Computer illiterate
  33. Calling from a vehicle
  34. "And you're going to transfer me?"