Lost/stolenCardComplaintYou canhear the TVin thebackgroundCalls youwrongname"There'sno BofAnear me"Actuallysaysthank you"I alreadyhave theirnumber"Transferdoesn'tpick up"Hold onlet me geta pen"Thinksyou knowthe otherrepsTalker (5+minutecall)Standard2.5-3minutesCallsfor theCEOComputerilliterateAudioissueParentcallingfor childLostcardLanguageLinePets/kids inbackground102CardDeclineIn-housetransferMikemakes toomuchnoiseDon'tknow theirsecurityquestionAbusivecustomer"Just callingforinformation"Calldrops"And you'regoing totransferme?"WrongnumberProbablyafraudsterAcctfrozenby stateCallingfrom avehicleNo oneon thelineTalking tosomeoneelse in thebackgroundRefuses togiveinformationLost/stolenCardComplaintYou canhear the TVin thebackgroundCalls youwrongname"There'sno BofAnear me"Actuallysaysthank you"I alreadyhave theirnumber"Transferdoesn'tpick up"Hold onlet me geta pen"Thinksyou knowthe otherrepsTalker (5+minutecall)Standard2.5-3minutesCallsfor theCEOComputerilliterateAudioissueParentcallingfor childLostcardLanguageLinePets/kids inbackground102CardDeclineIn-housetransferMikemakes toomuchnoiseDon'tknow theirsecurityquestionAbusivecustomer"Just callingforinformation"Calldrops"And you'regoing totransferme?"WrongnumberProbablyafraudsterAcctfrozenby stateCallingfrom avehicleNo oneon thelineTalking tosomeoneelse in thebackgroundRefuses togiveinformation

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lost/stolen Card
  2. Complaint
  3. You can hear the TV in the background
  4. Calls you wrong name
  5. "There's no BofA near me"
  6. Actually says thank you
  7. "I already have their number"
  8. Transfer doesn't pick up
  9. "Hold on let me get a pen"
  10. Thinks you know the other reps
  11. Talker (5+ minute call)
  12. Standard 2.5-3 minutes
  13. Calls for the CEO
  14. Computer illiterate
  15. Audio issue
  16. Parent calling for child
  17. Lost card
  18. Language Line
  19. Pets/kids in background
  20. 102 Card Decline
  21. In-house transfer
  22. Mike makes too much noise
  23. Don't know their security question
  24. Abusive customer
  25. "Just calling for information"
  26. Call drops
  27. "And you're going to transfer me?"
  28. Wrong number
  29. Probably a fraudster
  30. Acct frozen by state
  31. Calling from a vehicle
  32. No one on the line
  33. Talking to someone else in the background
  34. Refuses to give information