You canhear the TVin thebackgroundLostcardComputerilliterateTransferdoesn'tpick upCalldrops"Just callingforinformation""I alreadyhave theirnumber"Don'tknow theirsecurityquestionCalls youwrongnameTalker (5+minutecall)Standard2.5-3minutes"Hold onlet me geta pen"Thinksyou knowthe otherreps"There'sno BofAnear me"Callingfrom avehicleAbusivecustomerRefuses togiveinformation102CardDeclineNo oneon thelineTalking tosomeoneelse in thebackground"And you'regoing totransferme?"Callsfor theCEOPets/kids inbackgroundAudioissueParentcallingfor childWrongnumberLost/stolenCardProbablyafraudsterAcctfrozenby stateActuallysaysthank youLanguageLineComplaintIn-housetransferMikemakes toomuchnoiseYou canhear the TVin thebackgroundLostcardComputerilliterateTransferdoesn'tpick upCalldrops"Just callingforinformation""I alreadyhave theirnumber"Don'tknow theirsecurityquestionCalls youwrongnameTalker (5+minutecall)Standard2.5-3minutes"Hold onlet me geta pen"Thinksyou knowthe otherreps"There'sno BofAnear me"Callingfrom avehicleAbusivecustomerRefuses togiveinformation102CardDeclineNo oneon thelineTalking tosomeoneelse in thebackground"And you'regoing totransferme?"Callsfor theCEOPets/kids inbackgroundAudioissueParentcallingfor childWrongnumberLost/stolenCardProbablyafraudsterAcctfrozenby stateActuallysaysthank youLanguageLineComplaintIn-housetransferMikemakes toomuchnoise

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You can hear the TV in the background
  2. Lost card
  3. Computer illiterate
  4. Transfer doesn't pick up
  5. Call drops
  6. "Just calling for information"
  7. "I already have their number"
  8. Don't know their security question
  9. Calls you wrong name
  10. Talker (5+ minute call)
  11. Standard 2.5-3 minutes
  12. "Hold on let me get a pen"
  13. Thinks you know the other reps
  14. "There's no BofA near me"
  15. Calling from a vehicle
  16. Abusive customer
  17. Refuses to give information
  18. 102 Card Decline
  19. No one on the line
  20. Talking to someone else in the background
  21. "And you're going to transfer me?"
  22. Calls for the CEO
  23. Pets/kids in background
  24. Audio issue
  25. Parent calling for child
  26. Wrong number
  27. Lost/stolen Card
  28. Probably a fraudster
  29. Acct frozen by state
  30. Actually says thank you
  31. Language Line
  32. Complaint
  33. In-house transfer
  34. Mike makes too much noise