Lostcard"Just callingforinformation"No oneon theline102CardDeclineMikemakes toomuchnoiseAudioissueAbusivecustomerParentcallingfor childCallingfrom avehicleLanguageLineActuallysaysthank youTransferdoesn'tpick upPets/kids inbackground"And you'regoing totransferme?"In-housetransferRefuses togiveinformationCallsfor theCEOCalls youwrongnameComputerilliterate"Hold onlet me geta pen""I alreadyhave theirnumber"ComplaintTalking tosomeoneelse in thebackgroundWrongnumberDon'tknow theirsecurityquestionLost/stolenCardTalker (5+minutecall)Standard2.5-3minutesThinksyou knowthe otherrepsProbablyafraudsterYou canhear the TVin thebackgroundAcctfrozenby stateCalldrops"There'sno BofAnear me"Lostcard"Just callingforinformation"No oneon theline102CardDeclineMikemakes toomuchnoiseAudioissueAbusivecustomerParentcallingfor childCallingfrom avehicleLanguageLineActuallysaysthank youTransferdoesn'tpick upPets/kids inbackground"And you'regoing totransferme?"In-housetransferRefuses togiveinformationCallsfor theCEOCalls youwrongnameComputerilliterate"Hold onlet me geta pen""I alreadyhave theirnumber"ComplaintTalking tosomeoneelse in thebackgroundWrongnumberDon'tknow theirsecurityquestionLost/stolenCardTalker (5+minutecall)Standard2.5-3minutesThinksyou knowthe otherrepsProbablyafraudsterYou canhear the TVin thebackgroundAcctfrozenby stateCalldrops"There'sno BofAnear me"

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lost card
  2. "Just calling for information"
  3. No one on the line
  4. 102 Card Decline
  5. Mike makes too much noise
  6. Audio issue
  7. Abusive customer
  8. Parent calling for child
  9. Calling from a vehicle
  10. Language Line
  11. Actually says thank you
  12. Transfer doesn't pick up
  13. Pets/kids in background
  14. "And you're going to transfer me?"
  15. In-house transfer
  16. Refuses to give information
  17. Calls for the CEO
  18. Calls you wrong name
  19. Computer illiterate
  20. "Hold on let me get a pen"
  21. "I already have their number"
  22. Complaint
  23. Talking to someone else in the background
  24. Wrong number
  25. Don't know their security question
  26. Lost/stolen Card
  27. Talker (5+ minute call)
  28. Standard 2.5-3 minutes
  29. Thinks you know the other reps
  30. Probably a fraudster
  31. You can hear the TV in the background
  32. Acct frozen by state
  33. Call drops
  34. "There's no BofA near me"