Lost/stolenCardThinksyou knowthe otherrepsTalking tosomeoneelse in thebackgroundIn-housetransferPets/kids inbackgroundComplaintLanguageLine"There'sno BofAnear me"Transferdoesn'tpick up"Just callingforinformation"Calls youwrongnameStandard2.5-3minutesAcctfrozenby stateProbablyafraudsterCallsfor theCEO"And you'regoing totransferme?"No oneon thelineDon'tknow theirsecurityquestionYou canhear the TVin thebackgroundComputerilliterateMikemakes toomuchnoiseAbusivecustomerActuallysaysthank you102CardDeclineTalker (5+minutecall)AudioissueLostcardRefuses togiveinformationWrongnumberParentcallingfor childCalldropsCallingfrom avehicle"Hold onlet me geta pen""I alreadyhave theirnumber"Lost/stolenCardThinksyou knowthe otherrepsTalking tosomeoneelse in thebackgroundIn-housetransferPets/kids inbackgroundComplaintLanguageLine"There'sno BofAnear me"Transferdoesn'tpick up"Just callingforinformation"Calls youwrongnameStandard2.5-3minutesAcctfrozenby stateProbablyafraudsterCallsfor theCEO"And you'regoing totransferme?"No oneon thelineDon'tknow theirsecurityquestionYou canhear the TVin thebackgroundComputerilliterateMikemakes toomuchnoiseAbusivecustomerActuallysaysthank you102CardDeclineTalker (5+minutecall)AudioissueLostcardRefuses togiveinformationWrongnumberParentcallingfor childCalldropsCallingfrom avehicle"Hold onlet me geta pen""I alreadyhave theirnumber"

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lost/stolen Card
  2. Thinks you know the other reps
  3. Talking to someone else in the background
  4. In-house transfer
  5. Pets/kids in background
  6. Complaint
  7. Language Line
  8. "There's no BofA near me"
  9. Transfer doesn't pick up
  10. "Just calling for information"
  11. Calls you wrong name
  12. Standard 2.5-3 minutes
  13. Acct frozen by state
  14. Probably a fraudster
  15. Calls for the CEO
  16. "And you're going to transfer me?"
  17. No one on the line
  18. Don't know their security question
  19. You can hear the TV in the background
  20. Computer illiterate
  21. Mike makes too much noise
  22. Abusive customer
  23. Actually says thank you
  24. 102 Card Decline
  25. Talker (5+ minute call)
  26. Audio issue
  27. Lost card
  28. Refuses to give information
  29. Wrong number
  30. Parent calling for child
  31. Call drops
  32. Calling from a vehicle
  33. "Hold on let me get a pen"
  34. "I already have their number"