call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Talking to someone else in the background
2. Wrong number
3. Pets/kids in background
4. You can hear the TV in the background
5. In-house transfer
6. Standard 2.5-3 minutes
7. Calls you wrong name
8. 102 Card Decline
9. Transfer doesn't pick up
10. Probably a fraudster
11. Actually says thank you
12. Refuses to give information
13. Thinks you know the other reps
14. "There's no BofA near me"
15. "Just calling for information"
16. Abusive customer
17. Don't know their security question
18. Audio issue
19. Mike makes too much noise
20. "I already have their number"
21. Calling from a vehicle
22. Language Line
23. "Hold on let me get a pen"
24. Acct frozen by state
25. Parent calling for child
26. No one on the line
27. Lost card
28. Call drops
29. Calls for the CEO
30. Lost/stolen Card
31. "And you're going to transfer me?"
32. Talker (5+ minute call)
33. Computer illiterate
34. Complaint