Probablyafraudster102CardDeclineMikemakes toomuchnoiseLanguageLineCallsfor theCEOComputerilliterateCallingfrom avehicleTalker (5+minutecall)Actuallysaysthank youParentcallingfor childRefuses togiveinformationDon'tknow theirsecurityquestionLost/stolenCardCalldropsTalking tosomeoneelse in thebackground"Hold onlet me geta pen"AudioissuePets/kids inbackgroundNo oneon theline"I alreadyhave theirnumber"Transferdoesn'tpick upAbusivecustomer"There'sno BofAnear me"You canhear the TVin thebackgroundCalls youwrongnameWrongnumberComplaintLostcardThinksyou knowthe otherrepsAcctfrozenby state"Just callingforinformation"Standard2.5-3minutes"And you'regoing totransferme?"In-housetransferProbablyafraudster102CardDeclineMikemakes toomuchnoiseLanguageLineCallsfor theCEOComputerilliterateCallingfrom avehicleTalker (5+minutecall)Actuallysaysthank youParentcallingfor childRefuses togiveinformationDon'tknow theirsecurityquestionLost/stolenCardCalldropsTalking tosomeoneelse in thebackground"Hold onlet me geta pen"AudioissuePets/kids inbackgroundNo oneon theline"I alreadyhave theirnumber"Transferdoesn'tpick upAbusivecustomer"There'sno BofAnear me"You canhear the TVin thebackgroundCalls youwrongnameWrongnumberComplaintLostcardThinksyou knowthe otherrepsAcctfrozenby state"Just callingforinformation"Standard2.5-3minutes"And you'regoing totransferme?"In-housetransfer

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Probably a fraudster
  2. 102 Card Decline
  3. Mike makes too much noise
  4. Language Line
  5. Calls for the CEO
  6. Computer illiterate
  7. Calling from a vehicle
  8. Talker (5+ minute call)
  9. Actually says thank you
  10. Parent calling for child
  11. Refuses to give information
  12. Don't know their security question
  13. Lost/stolen Card
  14. Call drops
  15. Talking to someone else in the background
  16. "Hold on let me get a pen"
  17. Audio issue
  18. Pets/kids in background
  19. No one on the line
  20. "I already have their number"
  21. Transfer doesn't pick up
  22. Abusive customer
  23. "There's no BofA near me"
  24. You can hear the TV in the background
  25. Calls you wrong name
  26. Wrong number
  27. Complaint
  28. Lost card
  29. Thinks you know the other reps
  30. Acct frozen by state
  31. "Just calling for information"
  32. Standard 2.5-3 minutes
  33. "And you're going to transfer me?"
  34. In-house transfer