Mikemakes toomuchnoiseLanguageLine"I alreadyhave theirnumber"102CardDeclineParentcallingfor childAcctfrozenby stateCallingfrom avehicleLostcardNo oneon thelineYou canhear the TVin thebackground"Hold onlet me geta pen"Thinksyou knowthe otherrepsCalls youwrongnameCalldropsWrongnumberAbusivecustomerTalking tosomeoneelse in thebackgroundPets/kids inbackgroundCallsfor theCEOComplaintAudioissueLost/stolenCardTransferdoesn'tpick upDon'tknow theirsecurityquestionRefuses togiveinformationComputerilliterate"There'sno BofAnear me"ProbablyafraudsterIn-housetransferStandard2.5-3minutesTalker (5+minutecall)Actuallysaysthank you"Just callingforinformation""And you'regoing totransferme?"Mikemakes toomuchnoiseLanguageLine"I alreadyhave theirnumber"102CardDeclineParentcallingfor childAcctfrozenby stateCallingfrom avehicleLostcardNo oneon thelineYou canhear the TVin thebackground"Hold onlet me geta pen"Thinksyou knowthe otherrepsCalls youwrongnameCalldropsWrongnumberAbusivecustomerTalking tosomeoneelse in thebackgroundPets/kids inbackgroundCallsfor theCEOComplaintAudioissueLost/stolenCardTransferdoesn'tpick upDon'tknow theirsecurityquestionRefuses togiveinformationComputerilliterate"There'sno BofAnear me"ProbablyafraudsterIn-housetransferStandard2.5-3minutesTalker (5+minutecall)Actuallysaysthank you"Just callingforinformation""And you'regoing totransferme?"

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mike makes too much noise
  2. Language Line
  3. "I already have their number"
  4. 102 Card Decline
  5. Parent calling for child
  6. Acct frozen by state
  7. Calling from a vehicle
  8. Lost card
  9. No one on the line
  10. You can hear the TV in the background
  11. "Hold on let me get a pen"
  12. Thinks you know the other reps
  13. Calls you wrong name
  14. Call drops
  15. Wrong number
  16. Abusive customer
  17. Talking to someone else in the background
  18. Pets/kids in background
  19. Calls for the CEO
  20. Complaint
  21. Audio issue
  22. Lost/stolen Card
  23. Transfer doesn't pick up
  24. Don't know their security question
  25. Refuses to give information
  26. Computer illiterate
  27. "There's no BofA near me"
  28. Probably a fraudster
  29. In-house transfer
  30. Standard 2.5-3 minutes
  31. Talker (5+ minute call)
  32. Actually says thank you
  33. "Just calling for information"
  34. "And you're going to transfer me?"