Refuses togiveinformationParentcallingfor childCalldropsAudioissue"Just callingforinformation"102CardDecline"I alreadyhave theirnumber"Callsfor theCEOComputerilliterateYou canhear the TVin thebackgroundComplaintActuallysaysthank youAbusivecustomerIn-housetransfer"And you'regoing totransferme?"Talking tosomeoneelse in thebackgroundStandard2.5-3minutesMikemakes toomuchnoiseLost/stolenCardWrongnumberNo oneon thelinePets/kids inbackground"There'sno BofAnear me"Callingfrom avehicleProbablyafraudsterTalker (5+minutecall)LanguageLine"Hold onlet me geta pen"LostcardAcctfrozenby stateTransferdoesn'tpick upCalls youwrongnameThinksyou knowthe otherrepsDon'tknow theirsecurityquestionRefuses togiveinformationParentcallingfor childCalldropsAudioissue"Just callingforinformation"102CardDecline"I alreadyhave theirnumber"Callsfor theCEOComputerilliterateYou canhear the TVin thebackgroundComplaintActuallysaysthank youAbusivecustomerIn-housetransfer"And you'regoing totransferme?"Talking tosomeoneelse in thebackgroundStandard2.5-3minutesMikemakes toomuchnoiseLost/stolenCardWrongnumberNo oneon thelinePets/kids inbackground"There'sno BofAnear me"Callingfrom avehicleProbablyafraudsterTalker (5+minutecall)LanguageLine"Hold onlet me geta pen"LostcardAcctfrozenby stateTransferdoesn'tpick upCalls youwrongnameThinksyou knowthe otherrepsDon'tknow theirsecurityquestion

call center bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refuses to give information
  2. Parent calling for child
  3. Call drops
  4. Audio issue
  5. "Just calling for information"
  6. 102 Card Decline
  7. "I already have their number"
  8. Calls for the CEO
  9. Computer illiterate
  10. You can hear the TV in the background
  11. Complaint
  12. Actually says thank you
  13. Abusive customer
  14. In-house transfer
  15. "And you're going to transfer me?"
  16. Talking to someone else in the background
  17. Standard 2.5-3 minutes
  18. Mike makes too much noise
  19. Lost/stolen Card
  20. Wrong number
  21. No one on the line
  22. Pets/kids in background
  23. "There's no BofA near me"
  24. Calling from a vehicle
  25. Probably a fraudster
  26. Talker (5+ minute call)
  27. Language Line
  28. "Hold on let me get a pen"
  29. Lost card
  30. Acct frozen by state
  31. Transfer doesn't pick up
  32. Calls you wrong name
  33. Thinks you know the other reps
  34. Don't know their security question