Transfer doesn't pick up Calling from a vehicle Probably a fraudster "Hold on let me get a pen" 102 Card Decline Talking to someone else in the background Pets/kids in background Acct frozen by state Thinks you know the other reps Standard 2.5-3 minutes Wrong number Call drops Audio issue Lost/stolen Card Language Line Complaint "Just calling for information" Mike makes too much noise "I already have their number" You can hear the TV in the background Parent calling for child No one on the line Calls for the CEO Calls you wrong name Actually says thank you Refuses to give information Talker (5+ minute call) Computer illiterate Don't know their security question "There's no BofA near me" Abusive customer In- house transfer Lost card "And you're going to transfer me?" Transfer doesn't pick up Calling from a vehicle Probably a fraudster "Hold on let me get a pen" 102 Card Decline Talking to someone else in the background Pets/kids in background Acct frozen by state Thinks you know the other reps Standard 2.5-3 minutes Wrong number Call drops Audio issue Lost/stolen Card Language Line Complaint "Just calling for information" Mike makes too much noise "I already have their number" You can hear the TV in the background Parent calling for child No one on the line Calls for the CEO Calls you wrong name Actually says thank you Refuses to give information Talker (5+ minute call) Computer illiterate Don't know their security question "There's no BofA near me" Abusive customer In- house transfer Lost card "And you're going to transfer me?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transfer doesn't pick up
Calling from a vehicle
Probably a fraudster
"Hold on let me get a pen"
102 Card Decline
Talking to someone else in the background
Pets/kids in background
Acct frozen by state
Thinks you know the other reps
Standard 2.5-3 minutes
Wrong number
Call drops
Audio issue
Lost/stolen Card
Language Line
Complaint
"Just calling for information"
Mike makes too much noise
"I already have their number"
You can hear the TV in the background
Parent calling for child
No one on the line
Calls for the CEO
Calls you wrong name
Actually says thank you
Refuses to give information
Talker (5+ minute call)
Computer illiterate
Don't know their security question
"There's no BofA near me"
Abusive customer
In-house transfer
Lost card
"And you're going to transfer me?"