A membermakesyou laughFirst callresolutionAnuraag orLarrycomment onyour slackWorking w/ amember ona complexcaseNewbucketsvideoSomeoneposts apetpictureKudoscall!Premier'sholdmusicDadjokedayvirtualsafespaceBeautifulweather onyour lunchbreakCall fromyourfavoritememberKnowing theanswer to anobscureslackquestionSo manyavailableguides! OBgalore!10 differentemojiresponseson a postYou get a"member-win"Close outthat "one"case you'vebeen waitingon.Saying"Quarterbackof your care"AceyourQCMYou getEddie atAliviSuccessfulde-escalationMentalHealthDayFoundyour newfavoriteemojiCandiceposts herweeklyquestionsA membermakesyou laughFirst callresolutionAnuraag orLarrycomment onyour slackWorking w/ amember ona complexcaseNewbucketsvideoSomeoneposts apetpictureKudoscall!Premier'sholdmusicDadjokedayvirtualsafespaceBeautifulweather onyour lunchbreakCall fromyourfavoritememberKnowing theanswer to anobscureslackquestionSo manyavailableguides! OBgalore!10 differentemojiresponseson a postYou get a"member-win"Close outthat "one"case you'vebeen waitingon.Saying"Quarterbackof your care"AceyourQCMYou getEddie atAliviSuccessfulde-escalationMentalHealthDayFoundyour newfavoriteemojiCandiceposts herweeklyquestions

Guide Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A member makes you laugh
  2. First call resolution
  3. Anuraag or Larry comment on your slack
  4. Working w/ a member on a complex case
  5. New buckets video
  6. Someone posts a pet picture
  7. Kudos call!
  8. Premier's hold music
  9. Dad joke day
  10. virtual safe space
  11. Beautiful weather on your lunch break
  12. Call from your favorite member
  13. Knowing the answer to an obscure slack question
  14. So many available guides! OB galore!
  15. 10 different emoji responses on a post
  16. You get a "member-win"
  17. Close out that "one" case you've been waiting on.
  18. Saying "Quarterback of your care"
  19. Ace your QCM
  20. You get Eddie at Alivi
  21. Successful de-escalation
  22. Mental Health Day
  23. Found your new favorite emoji
  24. Candice posts her weekly questions