Successfulde-escalationA membermakesyou laughAceyourQCMFirst callresolutionPremier'sholdmusicWorking w/ amember ona complexcaseNewbucketsvideoYou get a"member-win"Dadjokeday10 differentemojiresponseson a postvirtualsafespaceCandiceposts herweeklyquestionsSaying"Quarterbackof your care"So manyavailableguides! OBgalore!You getEddie atAliviFoundyour newfavoriteemojiCall fromyourfavoritememberClose outthat "one"case you'vebeen waitingon.Knowing theanswer to anobscureslackquestionMentalHealthDayBeautifulweather onyour lunchbreakAnuraag orLarrycomment onyour slackSomeoneposts apetpictureKudoscall!Successfulde-escalationA membermakesyou laughAceyourQCMFirst callresolutionPremier'sholdmusicWorking w/ amember ona complexcaseNewbucketsvideoYou get a"member-win"Dadjokeday10 differentemojiresponseson a postvirtualsafespaceCandiceposts herweeklyquestionsSaying"Quarterbackof your care"So manyavailableguides! OBgalore!You getEddie atAliviFoundyour newfavoriteemojiCall fromyourfavoritememberClose outthat "one"case you'vebeen waitingon.Knowing theanswer to anobscureslackquestionMentalHealthDayBeautifulweather onyour lunchbreakAnuraag orLarrycomment onyour slackSomeoneposts apetpictureKudoscall!

Guide Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successful de-escalation
  2. A member makes you laugh
  3. Ace your QCM
  4. First call resolution
  5. Premier's hold music
  6. Working w/ a member on a complex case
  7. New buckets video
  8. You get a "member-win"
  9. Dad joke day
  10. 10 different emoji responses on a post
  11. virtual safe space
  12. Candice posts her weekly questions
  13. Saying "Quarterback of your care"
  14. So many available guides! OB galore!
  15. You get Eddie at Alivi
  16. Found your new favorite emoji
  17. Call from your favorite member
  18. Close out that "one" case you've been waiting on.
  19. Knowing the answer to an obscure slack question
  20. Mental Health Day
  21. Beautiful weather on your lunch break
  22. Anuraag or Larry comment on your slack
  23. Someone posts a pet picture
  24. Kudos call!