Premier'sholdmusicA membermakesyou laughBeautifulweather onyour lunchbreakSo manyavailableguides! OBgalore!MentalHealthDayKnowing theanswer to anobscureslackquestionCandiceposts herweeklyquestions10 differentemojiresponseson a postDadjokedayClose outthat "one"case you'vebeen waitingon.Foundyour newfavoriteemojiWorking w/ amember ona complexcaseSuccessfulde-escalationvirtualsafespaceFirst callresolutionYou get a"member-win"AceyourQCMSomeoneposts apetpictureYou getEddie atAliviSaying"Quarterbackof your care"Kudoscall!Call fromyourfavoritememberAnuraag orLarrycomment onyour slackNewbucketsvideoPremier'sholdmusicA membermakesyou laughBeautifulweather onyour lunchbreakSo manyavailableguides! OBgalore!MentalHealthDayKnowing theanswer to anobscureslackquestionCandiceposts herweeklyquestions10 differentemojiresponseson a postDadjokedayClose outthat "one"case you'vebeen waitingon.Foundyour newfavoriteemojiWorking w/ amember ona complexcaseSuccessfulde-escalationvirtualsafespaceFirst callresolutionYou get a"member-win"AceyourQCMSomeoneposts apetpictureYou getEddie atAliviSaying"Quarterbackof your care"Kudoscall!Call fromyourfavoritememberAnuraag orLarrycomment onyour slackNewbucketsvideo

Guide Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Premier's hold music
  2. A member makes you laugh
  3. Beautiful weather on your lunch break
  4. So many available guides! OB galore!
  5. Mental Health Day
  6. Knowing the answer to an obscure slack question
  7. Candice posts her weekly questions
  8. 10 different emoji responses on a post
  9. Dad joke day
  10. Close out that "one" case you've been waiting on.
  11. Found your new favorite emoji
  12. Working w/ a member on a complex case
  13. Successful de-escalation
  14. virtual safe space
  15. First call resolution
  16. You get a "member-win"
  17. Ace your QCM
  18. Someone posts a pet picture
  19. You get Eddie at Alivi
  20. Saying "Quarterback of your care"
  21. Kudos call!
  22. Call from your favorite member
  23. Anuraag or Larry comment on your slack
  24. New buckets video