(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Turns off/ Restarts pc w/o being asked to
Customer tells you their age
Customer opens agent email from phone
Customer doesn't know if it is a Laptop or Desktop
Left clicks on start menu instead of right click
Customer requests lead or refund
Still using Internet Explorer
Customer does not want remote support, insists on Phone support
Customer running Windows 7
Customer asks for hardware services...remotely
Phone call extends 15+ mins past lunch or end of shift
Customer does a web search instead of typing URL
Mispronunciation of Lenovo
Customer narrates everything that they do
Home Depot
I am not tech savvy
Customer uses their phone for WiFi
Printer without a Display Sceen
Customer's Camera is covered or speakers are muted