Turns off/Restarts pcw/o beingasked toCustomertells youtheir ageCustomeropens agentemail fromphoneCustomerdoesn't knowif it is aLaptop orDesktopLeft clicks onstart menuinstead ofright clickCustomerrequestslead orrefundStill usingInternetExplorerCustomer doesnot want remotesupport, insistson PhonesupportCustomerrunningWindows7Customer asks forhardwareservices...remotelyPhone callextends 15+mins pastlunch or endof shiftCustomerdoes a websearchinstead oftyping URLMispronunciationof LenovoCustomernarrateseverythingthat they doHomeDepot I am nottechsavvyCustomeruses theirphone forWiFiPrinterwithout aDisplaySceenCustomer'sCamera iscovered orspeakers aremutedRemotePrinterChromebookSetup"I wanteverythingback theway it was"Can Yousee myScreen?Customerthinks weare GeekSquadCustomerhasn'tunboxedPrinter yetTurns off/Restarts pcw/o beingasked toCustomertells youtheir ageCustomeropens agentemail fromphoneCustomerdoesn't knowif it is aLaptop orDesktopLeft clicks onstart menuinstead ofright clickCustomerrequestslead orrefundStill usingInternetExplorerCustomer doesnot want remotesupport, insistson PhonesupportCustomerrunningWindows7Customer asks forhardwareservices...remotelyPhone callextends 15+mins pastlunch or endof shiftCustomerdoes a websearchinstead oftyping URLMispronunciationof LenovoCustomernarrateseverythingthat they doHomeDepotI am nottechsavvyCustomeruses theirphone forWiFiPrinterwithout aDisplaySceenCustomer'sCamera iscovered orspeakers aremutedRemotePrinterChromebookSetup"I wanteverythingback theway it was"Can Yousee myScreen?Customerthinks weare GeekSquadCustomerhasn'tunboxedPrinter yet

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turns off/ Restarts pc w/o being asked to
  2. Customer tells you their age
  3. Customer opens agent email from phone
  4. Customer doesn't know if it is a Laptop or Desktop
  5. Left clicks on start menu instead of right click
  6. Customer requests lead or refund
  7. Still using Internet Explorer
  8. Customer does not want remote support, insists on Phone support
  9. Customer running Windows 7
  10. Customer asks for hardware services...remotely
  11. Phone call extends 15+ mins past lunch or end of shift
  12. Customer does a web search instead of typing URL
  13. Mispronunciation of Lenovo
  14. Customer narrates everything that they do
  15. Home Depot
  16. I am not tech savvy
  17. Customer uses their phone for WiFi
  18. Printer without a Display Sceen
  19. Customer's Camera is covered or speakers are muted
  20. Remote Printer Chromebook Setup
  21. "I want everything back the way it was"
  22. Can You see my Screen?
  23. Customer thinks we are Geek Squad
  24. Customer hasn't unboxed Printer yet