(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Phone call extends 15+ mins past lunch or end of shift
Customer uses their phone for WiFi
Customer thinks we are Geek Squad
Home Depot
Still using Internet Explorer
Customer doesn't know if it is a Laptop or Desktop
Customer narrates everything that they do
Left clicks on start menu instead of right click
Customer asks for hardware services...remotely
Customer does a web search instead of typing URL
Turns off/ Restarts pc w/o being asked to
Customer tells you their age
Customer requests lead or refund
I am not tech savvy
"I want everything back the way it was"
Customer running Windows 7
Customer opens agent email from phone
Can You see my Screen?
Mispronunciation of Lenovo
Remote Printer Chromebook Setup
Customer's Camera is covered or speakers are muted
Customer hasn't unboxed Printer yet
Customer does not want remote support, insists on Phone support
