(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Everything was fine before you started working on it
tells you their life story or about their day
Customer narrates everything they do
I am not tech savy
Customers camera is covered or speakers are muted
Customer calls edge explorer
Asks for different technician
Mcafee pending contract
Phone call extends 15min passed lunch or shift end
Customer calls already yelling
Task still running on agent
customer does not want remote support insists
on phone support
starts telling
you
their problem before
you can ask for callback
customer requests a lead or refund
Customer asks for hardware service remotely
Still using internet explorer
Customer does not know if its a laptop or desktop
Remote printer Chromebook setup
Calls about
"can't reach this page"
Mispronounces
Lenovo
Browser scam
Customer claims they got
scammed or hacked
Left clicks on start menu instead of right click
Customer does a web search instead of typing url
O ticket pending install
Does not know wifi password
Home depot
restarts PC without you telling them
printer without a display screen
Customer hangs up before you can give ending phrase
