(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer is running windows 7
Customer calls already yelling
Customer uses their phone for wifi
I did not authorize renewal of tech support
customer opens the email agent from phone
Techs did not connect
restarts PC without you telling them
Customer claims they got
scammed or hacked
Calls about
"can't reach this page"
Mcafee pending contract
Mispronounces
Lenovo
Customer tells you their age
starts telling
you
their problem before
you can ask for callback
Remote printer Chromebook setup
Still using internet explorer
Browser scam
Home depot
Customer has not unboxed printer
Left clicks on start menu instead of right click
Task still running on agent
Customer asks for hardware service remotely
customer does not want remote support insists
on phone support
"I want everything back the way it was"
Customer narrates everything they do
Phone call extends 15min passed lunch or shift end
can you see my screen?
Does not know wifi password
Customer hangs up before you can give ending phrase
tells you their life story or about their day
Customer does not know if its a laptop or desktop
O ticket pending install
Customers camera is covered or speakers are muted
Customer thinks we are Geek squad
Customer calls edge explorer
Everything was fine before you started working on it
