(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer does not know if its a laptop or desktop
O ticket pending install
I am not tech savy
Calls us thinking we are local store
Calls about
"can't reach this page"
Home depot
Customer hangs up before you can give ending phrase
I did not authorize renewal of tech support
Customer narrates everything they do
can you see my screen?
Customer tells you their age
Asks for different technician
Techs did not connect
restarts PC without you telling them
Still using internet explorer
Phone call extends 15min passed lunch or shift end
customer opens the email agent from phone
Customer uses their phone for wifi
Customers camera is covered or speakers are muted
starts telling
you
their problem before
you can ask for callback
Customer is running windows 7
"I want everything back the way it was"
Customer thinks we are Geek squad
Mispronounces
Lenovo
customer requests a lead or refund
Customer does a web search instead of typing url
tells you their life story or about their day
Remote printer Chromebook setup
Browser scam
Does not know wifi password
customer does not want remote support insists
on phone support
Customer calls edge explorer
Customer asks for hardware service remotely
printer without a display screen
Customer has not unboxed printer
Everything was fine before you started working on it
