“What’smyaccountbalance?”Computerwon’tworkEmployeeCall in“Can Icheckouthere”“That’sthe policyeven withcovid?”“Can I justpay thedifference”CorporaterefundWants to usecoupon onexcludeditemsDoesn’tknow debtcard pinHasreceiptKarenNot aKohl’sreturn“When doesmy Kohl’scashexpire?”WornshoesReturnssmell likesmokeUPC iscut out“Where’sthemanager?”LostbluebirdNeedshard tagsremovedFree!TaxexemptNoreceiptDoesn’thavereceipt orcard*customerstays onphone*10+return“Did Ileave __here?”InwronglineTakesoffmask“What’smyaccountbalance?”Computerwon’tworkEmployeeCall in“Can Icheckouthere”“That’sthe policyeven withcovid?”“Can I justpay thedifference”CorporaterefundWants to usecoupon onexcludeditemsDoesn’tknow debtcard pinHasreceiptKarenNot aKohl’sreturn“When doesmy Kohl’scashexpire?”WornshoesReturnssmell likesmokeUPC iscut out“Where’sthemanager?”LostbluebirdNeedshard tagsremovedFree!TaxexemptNoreceiptDoesn’thavereceipt orcard*customerstays onphone*10+return“Did Ileave __here?”InwronglineTakesoffmask

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “What’s my account balance?”
  2. Computer won’t work
  3. Employee Call in
  4. “Can I checkout here”
  5. “That’s the policy even with covid?”
  6. “Can I just pay the difference”
  7. Corporate refund
  8. Wants to use coupon on excluded items
  9. Doesn’t know debt card pin
  10. Has receipt
  11. Karen
  12. Not a Kohl’s return
  13. “When does my Kohl’s cash expire?”
  14. Worn shoes
  15. Returns smell like smoke
  16. UPC is cut out
  17. “Where’s the manager?”
  18. Lost bluebird
  19. Needs hard tags removed
  20. Free!
  21. Tax exempt
  22. No receipt
  23. Doesn’t have receipt or card
  24. *customer stays on phone*
  25. 10+ return
  26. “Did I leave __ here?”
  27. In wrong line
  28. Takes off mask