“Where’sthemanager?”Doesn’tknow debtcard pinHasreceiptNoreceiptWants to usecoupon onexcludeditemsLostbluebirdWornshoes10+returnTakesoffmaskUPC iscut out“Can Icheckouthere”Needshard tagsremovedComputerwon’tworkTaxexempt*customerstays onphone*CorporaterefundNot aKohl’sreturnInwrongline“That’sthe policyeven withcovid?”KarenReturnssmell likesmoke“When doesmy Kohl’scashexpire?”Doesn’thavereceipt orcard“Did Ileave __here?”Free!EmployeeCall in“Can I justpay thedifference”“What’smyaccountbalance?”“Where’sthemanager?”Doesn’tknow debtcard pinHasreceiptNoreceiptWants to usecoupon onexcludeditemsLostbluebirdWornshoes10+returnTakesoffmaskUPC iscut out“Can Icheckouthere”Needshard tagsremovedComputerwon’tworkTaxexempt*customerstays onphone*CorporaterefundNot aKohl’sreturnInwrongline“That’sthe policyeven withcovid?”KarenReturnssmell likesmoke“When doesmy Kohl’scashexpire?”Doesn’thavereceipt orcard“Did Ileave __here?”Free!EmployeeCall in“Can I justpay thedifference”“What’smyaccountbalance?”

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Where’s the manager?”
  2. Doesn’t know debt card pin
  3. Has receipt
  4. No receipt
  5. Wants to use coupon on excluded items
  6. Lost bluebird
  7. Worn shoes
  8. 10+ return
  9. Takes off mask
  10. UPC is cut out
  11. “Can I checkout here”
  12. Needs hard tags removed
  13. Computer won’t work
  14. Tax exempt
  15. *customer stays on phone*
  16. Corporate refund
  17. Not a Kohl’s return
  18. In wrong line
  19. “That’s the policy even with covid?”
  20. Karen
  21. Returns smell like smoke
  22. “When does my Kohl’s cash expire?”
  23. Doesn’t have receipt or card
  24. “Did I leave __ here?”
  25. Free!
  26. Employee Call in
  27. “Can I just pay the difference”
  28. “What’s my account balance?”