Karen“What’smyaccountbalance?”Wants to usecoupon onexcludeditemsComputerwon’tworkUPC iscut outEmployeeCall inLostbluebirdNeedshard tagsremoved“That’sthe policyeven withcovid?”“When doesmy Kohl’scashexpire?”Doesn’tknow debtcard pin“Can Icheckouthere”“Where’sthemanager?”Wornshoes“Did Ileave __here?”Doesn’thavereceipt orcardNot aKohl’sreturnNoreceiptHasreceiptInwronglineReturnssmell likesmokeTaxexempt“Can I justpay thedifference”*customerstays onphone*Takesoffmask10+returnFree!CorporaterefundKaren“What’smyaccountbalance?”Wants to usecoupon onexcludeditemsComputerwon’tworkUPC iscut outEmployeeCall inLostbluebirdNeedshard tagsremoved“That’sthe policyeven withcovid?”“When doesmy Kohl’scashexpire?”Doesn’tknow debtcard pin“Can Icheckouthere”“Where’sthemanager?”Wornshoes“Did Ileave __here?”Doesn’thavereceipt orcardNot aKohl’sreturnNoreceiptHasreceiptInwronglineReturnssmell likesmokeTaxexempt“Can I justpay thedifference”*customerstays onphone*Takesoffmask10+returnFree!Corporaterefund

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Karen
  2. “What’s my account balance?”
  3. Wants to use coupon on excluded items
  4. Computer won’t work
  5. UPC is cut out
  6. Employee Call in
  7. Lost bluebird
  8. Needs hard tags removed
  9. “That’s the policy even with covid?”
  10. “When does my Kohl’s cash expire?”
  11. Doesn’t know debt card pin
  12. “Can I checkout here”
  13. “Where’s the manager?”
  14. Worn shoes
  15. “Did I leave __ here?”
  16. Doesn’t have receipt or card
  17. Not a Kohl’s return
  18. No receipt
  19. Has receipt
  20. In wrong line
  21. Returns smell like smoke
  22. Tax exempt
  23. “Can I just pay the difference”
  24. *customer stays on phone*
  25. Takes off mask
  26. 10+ return
  27. Free!
  28. Corporate refund