“That’sthe policyeven withcovid?”Takesoffmask“What’smyaccountbalance?”“Can I justpay thedifference”NoreceiptEmployeeCall in“When doesmy Kohl’scashexpire?”WornshoesDoesn’tknow debtcard pin“Did Ileave __here?”Inwrongline*customerstays onphone*Wants to usecoupon onexcludeditemsNeedshard tagsremovedDoesn’thavereceipt orcardCorporaterefundLostbluebirdUPC iscut outFree!Returnssmell likesmoke10+returnComputerwon’twork“Can Icheckouthere”Not aKohl’sreturnHasreceiptTaxexemptKaren“Where’sthemanager?”“That’sthe policyeven withcovid?”Takesoffmask“What’smyaccountbalance?”“Can I justpay thedifference”NoreceiptEmployeeCall in“When doesmy Kohl’scashexpire?”WornshoesDoesn’tknow debtcard pin“Did Ileave __here?”Inwrongline*customerstays onphone*Wants to usecoupon onexcludeditemsNeedshard tagsremovedDoesn’thavereceipt orcardCorporaterefundLostbluebirdUPC iscut outFree!Returnssmell likesmoke10+returnComputerwon’twork“Can Icheckouthere”Not aKohl’sreturnHasreceiptTaxexemptKaren“Where’sthemanager?”

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “That’s the policy even with covid?”
  2. Takes off mask
  3. “What’s my account balance?”
  4. “Can I just pay the difference”
  5. No receipt
  6. Employee Call in
  7. “When does my Kohl’s cash expire?”
  8. Worn shoes
  9. Doesn’t know debt card pin
  10. “Did I leave __ here?”
  11. In wrong line
  12. *customer stays on phone*
  13. Wants to use coupon on excluded items
  14. Needs hard tags removed
  15. Doesn’t have receipt or card
  16. Corporate refund
  17. Lost bluebird
  18. UPC is cut out
  19. Free!
  20. Returns smell like smoke
  21. 10+ return
  22. Computer won’t work
  23. “Can I checkout here”
  24. Not a Kohl’s return
  25. Has receipt
  26. Tax exempt
  27. Karen
  28. “Where’s the manager?”