10+return“Can Icheckouthere”EmployeeCall inLostbluebird“When doesmy Kohl’scashexpire?”HasreceiptComputerwon’twork*customerstays onphone*KarenTaxexemptReturnssmell likesmokeWants to usecoupon onexcludeditemsUPC iscut outCorporaterefundFree!Wornshoes“Did Ileave __here?”InwronglineNot aKohl’sreturnNeedshard tagsremoved“Can I justpay thedifference”“What’smyaccountbalance?”NoreceiptDoesn’thavereceipt orcardTakesoffmask“That’sthe policyeven withcovid?”Doesn’tknow debtcard pin“Where’sthemanager?”10+return“Can Icheckouthere”EmployeeCall inLostbluebird“When doesmy Kohl’scashexpire?”HasreceiptComputerwon’twork*customerstays onphone*KarenTaxexemptReturnssmell likesmokeWants to usecoupon onexcludeditemsUPC iscut outCorporaterefundFree!Wornshoes“Did Ileave __here?”InwronglineNot aKohl’sreturnNeedshard tagsremoved“Can I justpay thedifference”“What’smyaccountbalance?”NoreceiptDoesn’thavereceipt orcardTakesoffmask“That’sthe policyeven withcovid?”Doesn’tknow debtcard pin“Where’sthemanager?”

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10+ return
  2. “Can I checkout here”
  3. Employee Call in
  4. Lost bluebird
  5. “When does my Kohl’s cash expire?”
  6. Has receipt
  7. Computer won’t work
  8. *customer stays on phone*
  9. Karen
  10. Tax exempt
  11. Returns smell like smoke
  12. Wants to use coupon on excluded items
  13. UPC is cut out
  14. Corporate refund
  15. Free!
  16. Worn shoes
  17. “Did I leave __ here?”
  18. In wrong line
  19. Not a Kohl’s return
  20. Needs hard tags removed
  21. “Can I just pay the difference”
  22. “What’s my account balance?”
  23. No receipt
  24. Doesn’t have receipt or card
  25. Takes off mask
  26. “That’s the policy even with covid?”
  27. Doesn’t know debt card pin
  28. “Where’s the manager?”