Doesn’thavereceipt orcard“When doesmy Kohl’scashexpire?”Not aKohl’sreturnNoreceipt“Can I justpay thedifference”“Did Ileave __here?”CorporaterefundTakesoffmaskDoesn’tknow debtcard pinFree!HasreceiptReturnssmell likesmoke*customerstays onphone*“Where’sthemanager?”“What’smyaccountbalance?”Needshard tagsremoved10+returnUPC iscut outKarenWants to usecoupon onexcludeditems“Can Icheckouthere”TaxexemptLostbluebird“That’sthe policyeven withcovid?”Computerwon’tworkEmployeeCall inInwronglineWornshoesDoesn’thavereceipt orcard“When doesmy Kohl’scashexpire?”Not aKohl’sreturnNoreceipt“Can I justpay thedifference”“Did Ileave __here?”CorporaterefundTakesoffmaskDoesn’tknow debtcard pinFree!HasreceiptReturnssmell likesmoke*customerstays onphone*“Where’sthemanager?”“What’smyaccountbalance?”Needshard tagsremoved10+returnUPC iscut outKarenWants to usecoupon onexcludeditems“Can Icheckouthere”TaxexemptLostbluebird“That’sthe policyeven withcovid?”Computerwon’tworkEmployeeCall inInwronglineWornshoes

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn’t have receipt or card
  2. “When does my Kohl’s cash expire?”
  3. Not a Kohl’s return
  4. No receipt
  5. “Can I just pay the difference”
  6. “Did I leave __ here?”
  7. Corporate refund
  8. Takes off mask
  9. Doesn’t know debt card pin
  10. Free!
  11. Has receipt
  12. Returns smell like smoke
  13. *customer stays on phone*
  14. “Where’s the manager?”
  15. “What’s my account balance?”
  16. Needs hard tags removed
  17. 10+ return
  18. UPC is cut out
  19. Karen
  20. Wants to use coupon on excluded items
  21. “Can I checkout here”
  22. Tax exempt
  23. Lost bluebird
  24. “That’s the policy even with covid?”
  25. Computer won’t work
  26. Employee Call in
  27. In wrong line
  28. Worn shoes