“Where’sthemanager?”*customerstays onphone*Needshard tagsremoved“Did Ileave __here?”Returnssmell likesmokeNot aKohl’sreturn10+returnWornshoesInwronglineNoreceiptLostbluebirdDoesn’thavereceipt orcardWants to usecoupon onexcludeditemsKarenHasreceipt“Can Icheckouthere”CorporaterefundDoesn’tknow debtcard pinEmployeeCall inTaxexempt“That’sthe policyeven withcovid?”UPC iscut outTakesoffmaskFree!“Can I justpay thedifference”“What’smyaccountbalance?”“When doesmy Kohl’scashexpire?”Computerwon’twork“Where’sthemanager?”*customerstays onphone*Needshard tagsremoved“Did Ileave __here?”Returnssmell likesmokeNot aKohl’sreturn10+returnWornshoesInwronglineNoreceiptLostbluebirdDoesn’thavereceipt orcardWants to usecoupon onexcludeditemsKarenHasreceipt“Can Icheckouthere”CorporaterefundDoesn’tknow debtcard pinEmployeeCall inTaxexempt“That’sthe policyeven withcovid?”UPC iscut outTakesoffmaskFree!“Can I justpay thedifference”“What’smyaccountbalance?”“When doesmy Kohl’scashexpire?”Computerwon’twork

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Where’s the manager?”
  2. *customer stays on phone*
  3. Needs hard tags removed
  4. “Did I leave __ here?”
  5. Returns smell like smoke
  6. Not a Kohl’s return
  7. 10+ return
  8. Worn shoes
  9. In wrong line
  10. No receipt
  11. Lost bluebird
  12. Doesn’t have receipt or card
  13. Wants to use coupon on excluded items
  14. Karen
  15. Has receipt
  16. “Can I checkout here”
  17. Corporate refund
  18. Doesn’t know debt card pin
  19. Employee Call in
  20. Tax exempt
  21. “That’s the policy even with covid?”
  22. UPC is cut out
  23. Takes off mask
  24. Free!
  25. “Can I just pay the difference”
  26. “What’s my account balance?”
  27. “When does my Kohl’s cash expire?”
  28. Computer won’t work