Not aKohl’sreturn“Where’sthemanager?”*customerstays onphone*Mainframewon’t workHasreceiptEmployeeCall in“Can I justpay thedifference”“That’sthe policyeven withcovid?”TaxexemptNeedshard tagsremovedLostbluebirdWornshoes“When doesmy Kohl’scashexpire?”“Can Icheckouthere”“Did Ileave __here?”NoreceiptReturnssmell likesmokeCorporaterefundKarenTakesoffmaskWants to usecoupon onexcludeditemsUPC iscut out10+returnInwrongline“What’smyaccountbalance?”Doesn’tknow debtcard pinDoesn’thavereceipt orcardNot aKohl’sreturn“Where’sthemanager?”*customerstays onphone*Mainframewon’t workHasreceiptEmployeeCall in“Can I justpay thedifference”“That’sthe policyeven withcovid?”TaxexemptNeedshard tagsremovedLostbluebirdWornshoes“When doesmy Kohl’scashexpire?”“Can Icheckouthere”“Did Ileave __here?”NoreceiptReturnssmell likesmokeCorporaterefundKarenTakesoffmaskWants to usecoupon onexcludeditemsUPC iscut out10+returnInwrongline“What’smyaccountbalance?”Doesn’tknow debtcard pinDoesn’thavereceipt orcard

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not a Kohl’s return
  2. “Where’s the manager?”
  3. *customer stays on phone*
  4. Mainframe won’t work
  5. Has receipt
  6. Employee Call in
  7. “Can I just pay the difference”
  8. “That’s the policy even with covid?”
  9. Tax exempt
  10. Needs hard tags removed
  11. Lost bluebird
  12. Worn shoes
  13. “When does my Kohl’s cash expire?”
  14. “Can I checkout here”
  15. “Did I leave __ here?”
  16. No receipt
  17. Returns smell like smoke
  18. Corporate refund
  19. Karen
  20. Takes off mask
  21. Wants to use coupon on excluded items
  22. UPC is cut out
  23. 10+ return
  24. In wrong line
  25. “What’s my account balance?”
  26. Doesn’t know debt card pin
  27. Doesn’t have receipt or card