UPC iscut outDoesn’thavereceipt orcardMainframewon’t workTakesoffmaskTaxexempt“When doesmy Kohl’scashexpire?”WornshoesReturnssmell likesmokeNoreceiptInwronglineCorporaterefundNeedshard tagsremoved“Where’sthemanager?”HasreceiptLostbluebirdWants to usecoupon onexcludeditems“What’smyaccountbalance?”“That’sthe policyeven withcovid?”Karen*customerstays onphone*Doesn’tknow debtcard pin“Can Icheckouthere”“Did Ileave __here?”EmployeeCall in10+return“Can I justpay thedifference”Not aKohl’sreturnUPC iscut outDoesn’thavereceipt orcardMainframewon’t workTakesoffmaskTaxexempt“When doesmy Kohl’scashexpire?”WornshoesReturnssmell likesmokeNoreceiptInwronglineCorporaterefundNeedshard tagsremoved“Where’sthemanager?”HasreceiptLostbluebirdWants to usecoupon onexcludeditems“What’smyaccountbalance?”“That’sthe policyeven withcovid?”Karen*customerstays onphone*Doesn’tknow debtcard pin“Can Icheckouthere”“Did Ileave __here?”EmployeeCall in10+return“Can I justpay thedifference”Not aKohl’sreturn

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. UPC is cut out
  2. Doesn’t have receipt or card
  3. Mainframe won’t work
  4. Takes off mask
  5. Tax exempt
  6. “When does my Kohl’s cash expire?”
  7. Worn shoes
  8. Returns smell like smoke
  9. No receipt
  10. In wrong line
  11. Corporate refund
  12. Needs hard tags removed
  13. “Where’s the manager?”
  14. Has receipt
  15. Lost bluebird
  16. Wants to use coupon on excluded items
  17. “What’s my account balance?”
  18. “That’s the policy even with covid?”
  19. Karen
  20. *customer stays on phone*
  21. Doesn’t know debt card pin
  22. “Can I checkout here”
  23. “Did I leave __ here?”
  24. Employee Call in
  25. 10+ return
  26. “Can I just pay the difference”
  27. Not a Kohl’s return