Wants to usecoupon onexcludeditemsNeedshard tagsremoved“Did Ileave __here?”“Can Icheckouthere”Corporaterefund10+return“That’sthe policyeven withcovid?”EmployeeCall in“Where’sthemanager?”Mainframewon’t workDoesn’tknow debtcard pinTaxexemptTakesoffmask“What’smyaccountbalance?”*customerstays onphone*UPC iscut outInwronglineHasreceiptDoesn’thavereceipt orcardLostbluebird“Can I justpay thedifference”WornshoesKarenNoreceipt“When doesmy Kohl’scashexpire?”Returnssmell likesmokeNot aKohl’sreturnWants to usecoupon onexcludeditemsNeedshard tagsremoved“Did Ileave __here?”“Can Icheckouthere”Corporaterefund10+return“That’sthe policyeven withcovid?”EmployeeCall in“Where’sthemanager?”Mainframewon’t workDoesn’tknow debtcard pinTaxexemptTakesoffmask“What’smyaccountbalance?”*customerstays onphone*UPC iscut outInwronglineHasreceiptDoesn’thavereceipt orcardLostbluebird“Can I justpay thedifference”WornshoesKarenNoreceipt“When doesmy Kohl’scashexpire?”Returnssmell likesmokeNot aKohl’sreturn

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants to use coupon on excluded items
  2. Needs hard tags removed
  3. “Did I leave __ here?”
  4. “Can I checkout here”
  5. Corporate refund
  6. 10+ return
  7. “That’s the policy even with covid?”
  8. Employee Call in
  9. “Where’s the manager?”
  10. Mainframe won’t work
  11. Doesn’t know debt card pin
  12. Tax exempt
  13. Takes off mask
  14. “What’s my account balance?”
  15. *customer stays on phone*
  16. UPC is cut out
  17. In wrong line
  18. Has receipt
  19. Doesn’t have receipt or card
  20. Lost bluebird
  21. “Can I just pay the difference”
  22. Worn shoes
  23. Karen
  24. No receipt
  25. “When does my Kohl’s cash expire?”
  26. Returns smell like smoke
  27. Not a Kohl’s return