“Can I justpay thedifference”Returnssmell likesmokeDoesn’tknow debtcard pin10+returnEmployeeCall in“What’smyaccountbalance?”“Did Ileave __here?”Inwrongline“That’sthe policyeven withcovid?”TaxexemptLostbluebird*customerstays onphone*“When doesmy Kohl’scashexpire?”CorporaterefundNoreceiptMainframewon’t workNeedshard tagsremovedTakesoffmaskHasreceiptWornshoesKarenNot aKohl’sreturn“Can Icheckouthere”UPC iscut out“Where’sthemanager?”Doesn’thavereceipt orcardWants to usecoupon onexcludeditems“Can I justpay thedifference”Returnssmell likesmokeDoesn’tknow debtcard pin10+returnEmployeeCall in“What’smyaccountbalance?”“Did Ileave __here?”Inwrongline“That’sthe policyeven withcovid?”TaxexemptLostbluebird*customerstays onphone*“When doesmy Kohl’scashexpire?”CorporaterefundNoreceiptMainframewon’t workNeedshard tagsremovedTakesoffmaskHasreceiptWornshoesKarenNot aKohl’sreturn“Can Icheckouthere”UPC iscut out“Where’sthemanager?”Doesn’thavereceipt orcardWants to usecoupon onexcludeditems

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can I just pay the difference”
  2. Returns smell like smoke
  3. Doesn’t know debt card pin
  4. 10+ return
  5. Employee Call in
  6. “What’s my account balance?”
  7. “Did I leave __ here?”
  8. In wrong line
  9. “That’s the policy even with covid?”
  10. Tax exempt
  11. Lost bluebird
  12. *customer stays on phone*
  13. “When does my Kohl’s cash expire?”
  14. Corporate refund
  15. No receipt
  16. Mainframe won’t work
  17. Needs hard tags removed
  18. Takes off mask
  19. Has receipt
  20. Worn shoes
  21. Karen
  22. Not a Kohl’s return
  23. “Can I checkout here”
  24. UPC is cut out
  25. “Where’s the manager?”
  26. Doesn’t have receipt or card
  27. Wants to use coupon on excluded items