Takesoffmask“Can I justpay thedifference”“Did Ileave __here?”Taxexempt10+returnDoesn’tknow debtcard pinEmployeeCall inDoesn’thavereceipt orcardInwronglineNeedshard tagsremovedWants to usecoupon onexcludeditemsKarenLostbluebird*customerstays onphone*Corporaterefund“What’smyaccountbalance?”“When doesmy Kohl’scashexpire?”Mainframewon’t work“Can Icheckouthere”Returnssmell likesmokeNot aKohl’sreturnHasreceiptWornshoes“That’sthe policyeven withcovid?”“Where’sthemanager?”NoreceiptUPC iscut outTakesoffmask“Can I justpay thedifference”“Did Ileave __here?”Taxexempt10+returnDoesn’tknow debtcard pinEmployeeCall inDoesn’thavereceipt orcardInwronglineNeedshard tagsremovedWants to usecoupon onexcludeditemsKarenLostbluebird*customerstays onphone*Corporaterefund“What’smyaccountbalance?”“When doesmy Kohl’scashexpire?”Mainframewon’t work“Can Icheckouthere”Returnssmell likesmokeNot aKohl’sreturnHasreceiptWornshoes“That’sthe policyeven withcovid?”“Where’sthemanager?”NoreceiptUPC iscut out

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Takes off mask
  2. “Can I just pay the difference”
  3. “Did I leave __ here?”
  4. Tax exempt
  5. 10+ return
  6. Doesn’t know debt card pin
  7. Employee Call in
  8. Doesn’t have receipt or card
  9. In wrong line
  10. Needs hard tags removed
  11. Wants to use coupon on excluded items
  12. Karen
  13. Lost bluebird
  14. *customer stays on phone*
  15. Corporate refund
  16. “What’s my account balance?”
  17. “When does my Kohl’s cash expire?”
  18. Mainframe won’t work
  19. “Can I checkout here”
  20. Returns smell like smoke
  21. Not a Kohl’s return
  22. Has receipt
  23. Worn shoes
  24. “That’s the policy even with covid?”
  25. “Where’s the manager?”
  26. No receipt
  27. UPC is cut out