Mainframewon’t workDoesn’tknow debtcard pinNeedshard tagsremovedWornshoes“What’smyaccountbalance?”Not aKohl’sreturnKarenNoreceiptUPC iscut out“That’sthe policyeven withcovid?”Hasreceipt*customerstays onphone*Corporaterefund“Can I justpay thedifference”EmployeeCall inReturnssmell likesmoke“Did Ileave __here?”TakesoffmaskLostbluebird“Can Icheckouthere”InwronglineTaxexempt“When doesmy Kohl’scashexpire?”“Where’sthemanager?”Wants to usecoupon onexcludeditems10+returnDoesn’thavereceipt orcardMainframewon’t workDoesn’tknow debtcard pinNeedshard tagsremovedWornshoes“What’smyaccountbalance?”Not aKohl’sreturnKarenNoreceiptUPC iscut out“That’sthe policyeven withcovid?”Hasreceipt*customerstays onphone*Corporaterefund“Can I justpay thedifference”EmployeeCall inReturnssmell likesmoke“Did Ileave __here?”TakesoffmaskLostbluebird“Can Icheckouthere”InwronglineTaxexempt“When doesmy Kohl’scashexpire?”“Where’sthemanager?”Wants to usecoupon onexcludeditems10+returnDoesn’thavereceipt orcard

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mainframe won’t work
  2. Doesn’t know debt card pin
  3. Needs hard tags removed
  4. Worn shoes
  5. “What’s my account balance?”
  6. Not a Kohl’s return
  7. Karen
  8. No receipt
  9. UPC is cut out
  10. “That’s the policy even with covid?”
  11. Has receipt
  12. *customer stays on phone*
  13. Corporate refund
  14. “Can I just pay the difference”
  15. Employee Call in
  16. Returns smell like smoke
  17. “Did I leave __ here?”
  18. Takes off mask
  19. Lost bluebird
  20. “Can I checkout here”
  21. In wrong line
  22. Tax exempt
  23. “When does my Kohl’s cash expire?”
  24. “Where’s the manager?”
  25. Wants to use coupon on excluded items
  26. 10+ return
  27. Doesn’t have receipt or card