“Can Icheckouthere”“Can I justpay thedifference”CorporaterefundTaxexemptNeedshard tagsremoved“What’smyaccountbalance?”KarenWants to usecoupon onexcludeditemsDoesn’thavereceipt orcard“Where’sthemanager?”10+return*customerstays onphone*“When doesmy Kohl’scashexpire?”TakesoffmaskNot aKohl’sreturnUPC iscut outMainframewon’t workEmployeeCall in“That’sthe policyeven withcovid?”NoreceiptInwronglineDoesn’tknow debtcard pinWornshoesReturnssmell likesmokeLostbluebird“Did Ileave __here?”Hasreceipt“Can Icheckouthere”“Can I justpay thedifference”CorporaterefundTaxexemptNeedshard tagsremoved“What’smyaccountbalance?”KarenWants to usecoupon onexcludeditemsDoesn’thavereceipt orcard“Where’sthemanager?”10+return*customerstays onphone*“When doesmy Kohl’scashexpire?”TakesoffmaskNot aKohl’sreturnUPC iscut outMainframewon’t workEmployeeCall in“That’sthe policyeven withcovid?”NoreceiptInwronglineDoesn’tknow debtcard pinWornshoesReturnssmell likesmokeLostbluebird“Did Ileave __here?”Hasreceipt

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can I checkout here”
  2. “Can I just pay the difference”
  3. Corporate refund
  4. Tax exempt
  5. Needs hard tags removed
  6. “What’s my account balance?”
  7. Karen
  8. Wants to use coupon on excluded items
  9. Doesn’t have receipt or card
  10. “Where’s the manager?”
  11. 10+ return
  12. *customer stays on phone*
  13. “When does my Kohl’s cash expire?”
  14. Takes off mask
  15. Not a Kohl’s return
  16. UPC is cut out
  17. Mainframe won’t work
  18. Employee Call in
  19. “That’s the policy even with covid?”
  20. No receipt
  21. In wrong line
  22. Doesn’t know debt card pin
  23. Worn shoes
  24. Returns smell like smoke
  25. Lost bluebird
  26. “Did I leave __ here?”
  27. Has receipt