TakesoffmaskCorporaterefundDoesn’thavereceipt orcardTaxexemptReturnssmell likesmokeUPC iscut out“Can Icheckouthere”10+return“Did Ileave __here?”Doesn’tknow debtcard pinWants to usecoupon onexcludeditemsNoreceipt“That’sthe policyeven withcovid?”“Where’sthemanager?”“When doesmy Kohl’scashexpire?”*customerstays onphone*“What’smyaccountbalance?”KarenEmployeeCall inWornshoesLostbluebirdNeedshard tagsremovedMainframewon’t workHasreceiptInwronglineNot aKohl’sreturn“Can I justpay thedifference”TakesoffmaskCorporaterefundDoesn’thavereceipt orcardTaxexemptReturnssmell likesmokeUPC iscut out“Can Icheckouthere”10+return“Did Ileave __here?”Doesn’tknow debtcard pinWants to usecoupon onexcludeditemsNoreceipt“That’sthe policyeven withcovid?”“Where’sthemanager?”“When doesmy Kohl’scashexpire?”*customerstays onphone*“What’smyaccountbalance?”KarenEmployeeCall inWornshoesLostbluebirdNeedshard tagsremovedMainframewon’t workHasreceiptInwronglineNot aKohl’sreturn“Can I justpay thedifference”

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Takes off mask
  2. Corporate refund
  3. Doesn’t have receipt or card
  4. Tax exempt
  5. Returns smell like smoke
  6. UPC is cut out
  7. “Can I checkout here”
  8. 10+ return
  9. “Did I leave __ here?”
  10. Doesn’t know debt card pin
  11. Wants to use coupon on excluded items
  12. No receipt
  13. “That’s the policy even with covid?”
  14. “Where’s the manager?”
  15. “When does my Kohl’s cash expire?”
  16. *customer stays on phone*
  17. “What’s my account balance?”
  18. Karen
  19. Employee Call in
  20. Worn shoes
  21. Lost bluebird
  22. Needs hard tags removed
  23. Mainframe won’t work
  24. Has receipt
  25. In wrong line
  26. Not a Kohl’s return
  27. “Can I just pay the difference”