“What’smyaccountbalance?”“Can I justpay thedifference”Lostbluebird10+returnKarenReturnssmell likesmokeEmployeeCall in“Did Ileave __here?”Inwrongline“Can Icheckouthere”Mainframewon’t workCorporaterefund“That’sthe policyeven withcovid?”“When doesmy Kohl’scashexpire?”Wants to usecoupon onexcludeditemsNeedshard tagsremovedTakesoffmask“Where’sthemanager?”NoreceiptTaxexemptUPC iscut outDoesn’thavereceipt orcardWornshoesHasreceipt*customerstays onphone*Doesn’tknow debtcard pinNot aKohl’sreturn“What’smyaccountbalance?”“Can I justpay thedifference”Lostbluebird10+returnKarenReturnssmell likesmokeEmployeeCall in“Did Ileave __here?”Inwrongline“Can Icheckouthere”Mainframewon’t workCorporaterefund“That’sthe policyeven withcovid?”“When doesmy Kohl’scashexpire?”Wants to usecoupon onexcludeditemsNeedshard tagsremovedTakesoffmask“Where’sthemanager?”NoreceiptTaxexemptUPC iscut outDoesn’thavereceipt orcardWornshoesHasreceipt*customerstays onphone*Doesn’tknow debtcard pinNot aKohl’sreturn

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “What’s my account balance?”
  2. “Can I just pay the difference”
  3. Lost bluebird
  4. 10+ return
  5. Karen
  6. Returns smell like smoke
  7. Employee Call in
  8. “Did I leave __ here?”
  9. In wrong line
  10. “Can I checkout here”
  11. Mainframe won’t work
  12. Corporate refund
  13. “That’s the policy even with covid?”
  14. “When does my Kohl’s cash expire?”
  15. Wants to use coupon on excluded items
  16. Needs hard tags removed
  17. Takes off mask
  18. “Where’s the manager?”
  19. No receipt
  20. Tax exempt
  21. UPC is cut out
  22. Doesn’t have receipt or card
  23. Worn shoes
  24. Has receipt
  25. *customer stays on phone*
  26. Doesn’t know debt card pin
  27. Not a Kohl’s return