“Where’sthemanager?”TaxexemptUPC iscut outWornshoesDoesn’tknow debtcard pinHasreceiptReturnssmell likesmoke“When doesmy Kohl’scashexpire?”Doesn’thavereceipt orcardCorporaterefundTakesoffmask“What’smyaccountbalance?”NoreceiptWants to usecoupon onexcludeditems“Did Ileave __here?”“Can I justpay thedifference”Needshard tagsremovedMainframewon’t workInwrongline*customerstays onphone*KarenEmployeeCall in“Can Icheckouthere”Not aKohl’sreturn“That’sthe policyeven withcovid?”Lostbluebird10+return“Where’sthemanager?”TaxexemptUPC iscut outWornshoesDoesn’tknow debtcard pinHasreceiptReturnssmell likesmoke“When doesmy Kohl’scashexpire?”Doesn’thavereceipt orcardCorporaterefundTakesoffmask“What’smyaccountbalance?”NoreceiptWants to usecoupon onexcludeditems“Did Ileave __here?”“Can I justpay thedifference”Needshard tagsremovedMainframewon’t workInwrongline*customerstays onphone*KarenEmployeeCall in“Can Icheckouthere”Not aKohl’sreturn“That’sthe policyeven withcovid?”Lostbluebird10+return

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Where’s the manager?”
  2. Tax exempt
  3. UPC is cut out
  4. Worn shoes
  5. Doesn’t know debt card pin
  6. Has receipt
  7. Returns smell like smoke
  8. “When does my Kohl’s cash expire?”
  9. Doesn’t have receipt or card
  10. Corporate refund
  11. Takes off mask
  12. “What’s my account balance?”
  13. No receipt
  14. Wants to use coupon on excluded items
  15. “Did I leave __ here?”
  16. “Can I just pay the difference”
  17. Needs hard tags removed
  18. Mainframe won’t work
  19. In wrong line
  20. *customer stays on phone*
  21. Karen
  22. Employee Call in
  23. “Can I checkout here”
  24. Not a Kohl’s return
  25. “That’s the policy even with covid?”
  26. Lost bluebird
  27. 10+ return