EmpathyActResponsiblyHelmsmanManagementMakeThingsBetterEfficiencyKeep ItSimpleAttitudeLibertyMutualTeamWorkCustomerBusinessPartnersAgentsBeOpenMetricsConformanceFeedbackCompassionCustomerServiceOpenMindednessServiceLevelAgreementAverageHandleTimeCustomerExperienceListenPutPeopleFirstEmpathyActResponsiblyHelmsmanManagementMakeThingsBetterEfficiencyKeep ItSimpleAttitudeLibertyMutualTeamWorkCustomerBusinessPartnersAgentsBeOpenMetricsConformanceFeedbackCompassionCustomerServiceOpenMindednessServiceLevelAgreementAverageHandleTimeCustomerExperienceListenPutPeopleFirst

Customer Experience Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Act Responsibly
  3. Helmsman Management
  4. Make Things Better
  5. Efficiency
  6. Keep It Simple
  7. Attitude
  8. Liberty Mutual
  9. Team Work
  10. Customer
  11. Business Partners
  12. Agents
  13. Be Open
  14. Metrics
  15. Conformance
  16. Feedback
  17. Compassion
  18. Customer Service
  19. Open Mindedness
  20. Service Level Agreement
  21. Average Handle Time
  22. Customer Experience
  23. Listen
  24. Put People First