ConformanceActResponsiblyAverageHandleTimeFeedbackMakeThingsBetterTeamWorkCompassionEmpathyHelmsmanManagementServiceLevelAgreementBeOpenCustomerEfficiencyMetricsCustomerServiceOpenMindednessAgentsKeep ItSimpleListenBusinessPartnersAttitudeCustomerExperiencePutPeopleFirstLibertyMutualConformanceActResponsiblyAverageHandleTimeFeedbackMakeThingsBetterTeamWorkCompassionEmpathyHelmsmanManagementServiceLevelAgreementBeOpenCustomerEfficiencyMetricsCustomerServiceOpenMindednessAgentsKeep ItSimpleListenBusinessPartnersAttitudeCustomerExperiencePutPeopleFirstLibertyMutual

Customer Experience Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Conformance
  2. Act Responsibly
  3. Average Handle Time
  4. Feedback
  5. Make Things Better
  6. Team Work
  7. Compassion
  8. Empathy
  9. Helmsman Management
  10. Service Level Agreement
  11. Be Open
  12. Customer
  13. Efficiency
  14. Metrics
  15. Customer Service
  16. Open Mindedness
  17. Agents
  18. Keep It Simple
  19. Listen
  20. Business Partners
  21. Attitude
  22. Customer Experience
  23. Put People First
  24. Liberty Mutual