AverageHandleTimeCustomerExperienceMetricsKeep ItSimpleCustomerActResponsiblyAttitudeFeedbackAgentsCustomerServiceCompassionListenBusinessPartnersEfficiencyServiceLevelAgreementOpenMindednessLibertyMutualPutPeopleFirstConformanceMakeThingsBetterBeOpenEmpathyTeamWorkHelmsmanManagementAverageHandleTimeCustomerExperienceMetricsKeep ItSimpleCustomerActResponsiblyAttitudeFeedbackAgentsCustomerServiceCompassionListenBusinessPartnersEfficiencyServiceLevelAgreementOpenMindednessLibertyMutualPutPeopleFirstConformanceMakeThingsBetterBeOpenEmpathyTeamWorkHelmsmanManagement

Customer Experience Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average Handle Time
  2. Customer Experience
  3. Metrics
  4. Keep It Simple
  5. Customer
  6. Act Responsibly
  7. Attitude
  8. Feedback
  9. Agents
  10. Customer Service
  11. Compassion
  12. Listen
  13. Business Partners
  14. Efficiency
  15. Service Level Agreement
  16. Open Mindedness
  17. Liberty Mutual
  18. Put People First
  19. Conformance
  20. Make Things Better
  21. Be Open
  22. Empathy
  23. Team Work
  24. Helmsman Management