Keep ItSimpleCustomerServiceServiceLevelAgreementAverageHandleTimeHelmsmanManagementConformanceLibertyMutualActResponsiblyOpenMindednessCompassionBeOpenMakeThingsBetterFeedbackAgentsListenCustomerExperienceBusinessPartnersTeamWorkAttitudeMetricsEfficiencyEmpathyCustomerPutPeopleFirstKeep ItSimpleCustomerServiceServiceLevelAgreementAverageHandleTimeHelmsmanManagementConformanceLibertyMutualActResponsiblyOpenMindednessCompassionBeOpenMakeThingsBetterFeedbackAgentsListenCustomerExperienceBusinessPartnersTeamWorkAttitudeMetricsEfficiencyEmpathyCustomerPutPeopleFirst

Customer Experience Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep It Simple
  2. Customer Service
  3. Service Level Agreement
  4. Average Handle Time
  5. Helmsman Management
  6. Conformance
  7. Liberty Mutual
  8. Act Responsibly
  9. Open Mindedness
  10. Compassion
  11. Be Open
  12. Make Things Better
  13. Feedback
  14. Agents
  15. Listen
  16. Customer Experience
  17. Business Partners
  18. Team Work
  19. Attitude
  20. Metrics
  21. Efficiency
  22. Empathy
  23. Customer
  24. Put People First