1stUMPD1stInboundSubro1stCoverageDenial1stCOCRequest1stExcludedDriverClaim1st Callsetting upa CCClaim1stScenediagram1st PRReview1stVSRReview1stUDCIClaim1stOutboundSubReferral1stCoffeeTalk1stNPS 5score1st BItransfer1st CalltoManagerFree!1stUMPD1stInboundSubro1stCoverageDenial1stCOCRequest1stExcludedDriverClaim1st Callsetting upa CCClaim1stScenediagram1st PRReview1stVSRReview1stUDCIClaim1stOutboundSubReferral1stCoffeeTalk1stNPS 5score1st BItransfer1st CalltoManagerFree!

Progressive Milestones - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1st UMPD
  2. 1st Inbound Subro
  3. 1st Coverage Denial
  4. 1st COC Request
  5. 1st Excluded Driver Claim
  6. 1st Call setting up a CC Claim
  7. 1st Scene diagram
  8. 1st PR Review
  9. 1st VSR Review
  10. 1st UDCI Claim
  11. 1st Outbound Sub Referral
  12. 1st Coffee Talk
  13. 1st NPS 5 score
  14. 1st BI transfer
  15. 1st Call to Manager
  16. Free!