1stVSRReview1stNPS 5score1stCoffeeTalk1stInboundSubro1stUMPD1st CalltoManagerFree!1stUDCIClaim1stExcludedDriverClaim1st BItransfer1st Callsetting upa CCClaim1st PRReview1stScenediagram1stCoverageDenial1stOutboundSubReferral1stCOCRequest1stVSRReview1stNPS 5score1stCoffeeTalk1stInboundSubro1stUMPD1st CalltoManagerFree!1stUDCIClaim1stExcludedDriverClaim1st BItransfer1st Callsetting upa CCClaim1st PRReview1stScenediagram1stCoverageDenial1stOutboundSubReferral1stCOCRequest

Progressive Milestones - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1st VSR Review
  2. 1st NPS 5 score
  3. 1st Coffee Talk
  4. 1st Inbound Subro
  5. 1st UMPD
  6. 1st Call to Manager
  7. Free!
  8. 1st UDCI Claim
  9. 1st Excluded Driver Claim
  10. 1st BI transfer
  11. 1st Call setting up a CC Claim
  12. 1st PR Review
  13. 1st Scene diagram
  14. 1st Coverage Denial
  15. 1st Outbound Sub Referral
  16. 1st COC Request