(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"When should I expect my refill to be ready?"
“But I’m going out of town..”
“Don’t you have my insurance card on file?”
"This isn't CVS?
"But I NEED it!"
"My doctor told me I could take extra.."
"But I'm out"
“Can you call over to my pharmacy?“
“I need everything transferred to mailorder.”
"I want to speak with my doctor."
"They spilled down the drain."
"But I have insurance!".
"When did that start?"
"But my bottle says zero refills."
“I want the brand.”
“They were stolen.”
"What do you mean I have a deductible?"
"That's not over-the-counter?"
“The prior auth requires further documentation”
"I was sitting there when the doctor sent the eRx/fax"
“I need everything changed to a 90 day supply.”
“My insurance hasn’t changed.”
"I paid $X.xx last time."
"But my doctor always approves it early."
“Is that the generic?”
"I don't want to be transferred to a nurse."
"What do you mean I don't have any refills?"
"Refill everything on my profile."
“But my pharmacy faxed that over..”
"Please change that hold music."
"My pharmacy told me to call you."
"Why can't I talk to my doctor’s office?"
"I need the little white ones refilled."
"I get stuff filled there all the time."
“What 48-hour policy?”
"I called it in last night [after close], why isn't it ready yet [at open]?"
“Have my doctor call me.”
“I don’t know, can’t you just look on my profile?”
