"I don't wantto betransferredto a nurse."“I wantthebrand.”“Don’t youhave myinsurancecard on file?”"I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Pleasechangethat holdmusic."“Theywerestolen.”"Thisisn'tCVS?“What48-hourpolicy?”"I paid$X.xx lasttime."“I needeverythingtransferredto mailorder.”"Whendid thatstart?"“I needeverythingchanged to a90 daysupply.”"I want tospeakwith mydoctor.""I get stufffilled thereall thetime.""Mypharmacytold me tocall you.""ButI'm out"“Can youcall over tomypharmacy?““But I’mgoing outof town..”“Have mydoctorcall me.”"That'snot over-the-counter?""Theyspilleddown thedrain."“The prior authrequires furtherdocumentation”“Myinsurancehasn’tchanged.”“Is thatthegeneric?”"Why can'tI talk to mydoctor’soffice?"“But mypharmacyfaxed thatover..”“I don’tknow, can’tyou just lookon myprofile?”"What doyou mean Ihave adeductible?""I need thelittle whiteonesrefilled.""I was sittingthere whenthe doctorsent theeRx/fax""My doctortold me Icould takeextra..""But INEEDit!""But mybottlesays zerorefills.""But I haveinsurance!"."Whenshould Iexpect myrefill to beready?""Refilleverythingon myprofile.""What doyou mean Idon't haveany refills?""But mydoctoralwaysapproves itearly.""I don't wantto betransferredto a nurse."“I wantthebrand.”“Don’t youhave myinsurancecard on file?”"I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Pleasechangethat holdmusic."“Theywerestolen.”"Thisisn'tCVS?“What48-hourpolicy?”"I paid$X.xx lasttime."“I needeverythingtransferredto mailorder.”"Whendid thatstart?"“I needeverythingchanged to a90 daysupply.”"I want tospeakwith mydoctor.""I get stufffilled thereall thetime.""Mypharmacytold me tocall you.""ButI'm out"“Can youcall over tomypharmacy?““But I’mgoing outof town..”“Have mydoctorcall me.”"That'snot over-the-counter?""Theyspilleddown thedrain."“The prior authrequires furtherdocumentation”“Myinsurancehasn’tchanged.”“Is thatthegeneric?”"Why can'tI talk to mydoctor’soffice?"“But mypharmacyfaxed thatover..”“I don’tknow, can’tyou just lookon myprofile?”"What doyou mean Ihave adeductible?""I need thelittle whiteonesrefilled.""I was sittingthere whenthe doctorsent theeRx/fax""My doctortold me Icould takeextra..""But INEEDit!""But mybottlesays zerorefills.""But I haveinsurance!"."Whenshould Iexpect myrefill to beready?""Refilleverythingon myprofile.""What doyou mean Idon't haveany refills?""But mydoctoralwaysapproves itearly."

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't want to be transferred to a nurse."
  2. “I want the brand.”
  3. “Don’t you have my insurance card on file?”
  4. "I called it in last night [after close], why isn't it ready yet [at open]?"
  5. "Please change that hold music."
  6. “They were stolen.”
  7. "This isn't CVS?
  8. “What 48-hour policy?”
  9. "I paid $X.xx last time."
  10. “I need everything transferred to mailorder.”
  11. "When did that start?"
  12. “I need everything changed to a 90 day supply.”
  13. "I want to speak with my doctor."
  14. "I get stuff filled there all the time."
  15. "My pharmacy told me to call you."
  16. "But I'm out"
  17. “Can you call over to my pharmacy?“
  18. “But I’m going out of town..”
  19. “Have my doctor call me.”
  20. "That's not over-the-counter?"
  21. "They spilled down the drain."
  22. “The prior auth requires further documentation”
  23. “My insurance hasn’t changed.”
  24. “Is that the generic?”
  25. "Why can't I talk to my doctor’s office?"
  26. “But my pharmacy faxed that over..”
  27. “I don’t know, can’t you just look on my profile?”
  28. "What do you mean I have a deductible?"
  29. "I need the little white ones refilled."
  30. "I was sitting there when the doctor sent the eRx/fax"
  31. "My doctor told me I could take extra.."
  32. "But I NEED it!"
  33. "But my bottle says zero refills."
  34. "But I have insurance!".
  35. "When should I expect my refill to be ready?"
  36. "Refill everything on my profile."
  37. "What do you mean I don't have any refills?"
  38. "But my doctor always approves it early."