“Myinsurancehasn’tchanged.”“I wantthebrand.”“I don’tknow, can’tyou just lookon myprofile?”“Can youcall over tomypharmacy?“"I was sittingthere whenthe doctorsent theeRx/fax""My doctortold me Icould takeextra..""But mybottlesays zerorefills."“Have mydoctorcall me.”"Refilleverythingon myprofile.""I need thelittle whiteonesrefilled.""Thisisn'tCVS?"Whendid thatstart?""Theyspilleddown thedrain.""But I haveinsurance!".“I needeverythingchanged to a90 daysupply.”“Don’t youhave myinsurancecard on file?”"What doyou mean Ihave adeductible?""That'snot over-the-counter?""I don't wantto betransferredto a nurse."“The prior authrequires furtherdocumentation”"Why can'tI talk to mydoctor’soffice?""Mypharmacytold me tocall you.""But mydoctoralwaysapproves itearly.""Whenshould Iexpect myrefill to beready?"“But I’mgoing outof town..”"I called it inlast night [afterclose], why isn'tit ready yet [atopen]?"“But mypharmacyfaxed thatover..”"Pleasechangethat holdmusic."“Is thatthegeneric?”"I paid$X.xx lasttime.""I want tospeakwith mydoctor."“Theywerestolen.”"What doyou mean Idon't haveany refills?""But INEEDit!""ButI'm out"“I needeverythingtransferredto mailorder.”“What48-hourpolicy?”"I get stufffilled thereall thetime."“Myinsurancehasn’tchanged.”“I wantthebrand.”“I don’tknow, can’tyou just lookon myprofile?”“Can youcall over tomypharmacy?“"I was sittingthere whenthe doctorsent theeRx/fax""My doctortold me Icould takeextra..""But mybottlesays zerorefills."“Have mydoctorcall me.”"Refilleverythingon myprofile.""I need thelittle whiteonesrefilled.""Thisisn'tCVS?"Whendid thatstart?""Theyspilleddown thedrain.""But I haveinsurance!".“I needeverythingchanged to a90 daysupply.”“Don’t youhave myinsurancecard on file?”"What doyou mean Ihave adeductible?""That'snot over-the-counter?""I don't wantto betransferredto a nurse."“The prior authrequires furtherdocumentation”"Why can'tI talk to mydoctor’soffice?""Mypharmacytold me tocall you.""But mydoctoralwaysapproves itearly.""Whenshould Iexpect myrefill to beready?"“But I’mgoing outof town..”"I called it inlast night [afterclose], why isn'tit ready yet [atopen]?"“But mypharmacyfaxed thatover..”"Pleasechangethat holdmusic."“Is thatthegeneric?”"I paid$X.xx lasttime.""I want tospeakwith mydoctor."“Theywerestolen.”"What doyou mean Idon't haveany refills?""But INEEDit!""ButI'm out"“I needeverythingtransferredto mailorder.”“What48-hourpolicy?”"I get stufffilled thereall thetime."

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “My insurance hasn’t changed.”
  2. “I want the brand.”
  3. “I don’t know, can’t you just look on my profile?”
  4. “Can you call over to my pharmacy?“
  5. "I was sitting there when the doctor sent the eRx/fax"
  6. "My doctor told me I could take extra.."
  7. "But my bottle says zero refills."
  8. “Have my doctor call me.”
  9. "Refill everything on my profile."
  10. "I need the little white ones refilled."
  11. "This isn't CVS?
  12. "When did that start?"
  13. "They spilled down the drain."
  14. "But I have insurance!".
  15. “I need everything changed to a 90 day supply.”
  16. “Don’t you have my insurance card on file?”
  17. "What do you mean I have a deductible?"
  18. "That's not over-the-counter?"
  19. "I don't want to be transferred to a nurse."
  20. “The prior auth requires further documentation”
  21. "Why can't I talk to my doctor’s office?"
  22. "My pharmacy told me to call you."
  23. "But my doctor always approves it early."
  24. "When should I expect my refill to be ready?"
  25. “But I’m going out of town..”
  26. "I called it in last night [after close], why isn't it ready yet [at open]?"
  27. “But my pharmacy faxed that over..”
  28. "Please change that hold music."
  29. “Is that the generic?”
  30. "I paid $X.xx last time."
  31. "I want to speak with my doctor."
  32. “They were stolen.”
  33. "What do you mean I don't have any refills?"
  34. "But I NEED it!"
  35. "But I'm out"
  36. “I need everything transferred to mailorder.”
  37. “What 48-hour policy?”
  38. "I get stuff filled there all the time."