“Theywerestolen.”"My doctortold me Icould takeextra..""That'snot over-the-counter?""What doyou mean Idon't haveany refills?""Pleasechangethat holdmusic.""Thisisn'tCVS?"But mydoctoralwaysapproves itearly."“But I’mgoing outof town..”“Can youcall over tomypharmacy?“"I don't wantto betransferredto a nurse.""Mypharmacytold me tocall you.""Theyspilleddown thedrain.""I need thelittle whiteonesrefilled.""ButI'm out"“What48-hourpolicy?”“I needeverythingchanged to a90 daysupply.”"Why can'tI talk to mydoctor’soffice?""I want tospeakwith mydoctor.""Refilleverythingon myprofile.""I get stufffilled thereall thetime.""But mybottlesays zerorefills."“Is thatthegeneric?”“Don’t youhave myinsurancecard on file?”“I don’tknow, can’tyou just lookon myprofile?”“Have mydoctorcall me.”"I was sittingthere whenthe doctorsent theeRx/fax""But I haveinsurance!".“I needeverythingtransferredto mailorder.”"But INEEDit!"“I wantthebrand.”"Whenshould Iexpect myrefill to beready?"“The prior authrequires furtherdocumentation”"Whendid thatstart?""What doyou mean Ihave adeductible?""I paid$X.xx lasttime.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?"“Myinsurancehasn’tchanged.”“But mypharmacyfaxed thatover..”“Theywerestolen.”"My doctortold me Icould takeextra..""That'snot over-the-counter?""What doyou mean Idon't haveany refills?""Pleasechangethat holdmusic.""Thisisn'tCVS?"But mydoctoralwaysapproves itearly."“But I’mgoing outof town..”“Can youcall over tomypharmacy?“"I don't wantto betransferredto a nurse.""Mypharmacytold me tocall you.""Theyspilleddown thedrain.""I need thelittle whiteonesrefilled.""ButI'm out"“What48-hourpolicy?”“I needeverythingchanged to a90 daysupply.”"Why can'tI talk to mydoctor’soffice?""I want tospeakwith mydoctor.""Refilleverythingon myprofile.""I get stufffilled thereall thetime.""But mybottlesays zerorefills."“Is thatthegeneric?”“Don’t youhave myinsurancecard on file?”“I don’tknow, can’tyou just lookon myprofile?”“Have mydoctorcall me.”"I was sittingthere whenthe doctorsent theeRx/fax""But I haveinsurance!".“I needeverythingtransferredto mailorder.”"But INEEDit!"“I wantthebrand.”"Whenshould Iexpect myrefill to beready?"“The prior authrequires furtherdocumentation”"Whendid thatstart?""What doyou mean Ihave adeductible?""I paid$X.xx lasttime.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?"“Myinsurancehasn’tchanged.”“But mypharmacyfaxed thatover..”

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “They were stolen.”
  2. "My doctor told me I could take extra.."
  3. "That's not over-the-counter?"
  4. "What do you mean I don't have any refills?"
  5. "Please change that hold music."
  6. "This isn't CVS?
  7. "But my doctor always approves it early."
  8. “But I’m going out of town..”
  9. “Can you call over to my pharmacy?“
  10. "I don't want to be transferred to a nurse."
  11. "My pharmacy told me to call you."
  12. "They spilled down the drain."
  13. "I need the little white ones refilled."
  14. "But I'm out"
  15. “What 48-hour policy?”
  16. “I need everything changed to a 90 day supply.”
  17. "Why can't I talk to my doctor’s office?"
  18. "I want to speak with my doctor."
  19. "Refill everything on my profile."
  20. "I get stuff filled there all the time."
  21. "But my bottle says zero refills."
  22. “Is that the generic?”
  23. “Don’t you have my insurance card on file?”
  24. “I don’t know, can’t you just look on my profile?”
  25. “Have my doctor call me.”
  26. "I was sitting there when the doctor sent the eRx/fax"
  27. "But I have insurance!".
  28. “I need everything transferred to mailorder.”
  29. "But I NEED it!"
  30. “I want the brand.”
  31. "When should I expect my refill to be ready?"
  32. “The prior auth requires further documentation”
  33. "When did that start?"
  34. "What do you mean I have a deductible?"
  35. "I paid $X.xx last time."
  36. "I called it in last night [after close], why isn't it ready yet [at open]?"
  37. “My insurance hasn’t changed.”
  38. “But my pharmacy faxed that over..”