(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"What do you mean I don't have any refills?"
"I don't want to be transferred to a nurse."
"I was sitting there when the doctor sent the eRx/fax"
"What do you mean I have a deductible?"
“I want the brand.”
“Have my doctor call me.”
"This isn't CVS?
"I paid $X.xx last time."
"I get stuff filled there all the time."
“They were stolen.”
"But I'm out"
"When should I expect my refill to be ready?"
"I need the little white ones refilled."
“Is that the generic?”
"But I NEED it!"
"My doctor told me I could take extra.."
"I want to speak with my doctor."
“Don’t you have my insurance card on file?”
“But I’m going out of town..”
"They spilled down the drain."
"Why can't I talk to my doctor’s office?"
“The prior auth requires further documentation”
"Refill everything on my profile."
“I need everything transferred to mailorder.”
“What 48-hour policy?”
“I need everything changed to a 90 day supply.”
"But my bottle says zero refills."
“My insurance hasn’t changed.”
"My pharmacy told me to call you."
"Please change that hold music."
"When did that start?"
"But my doctor always approves it early."
“But my pharmacy faxed that over..”
"I called it in last night [after close], why isn't it ready yet [at open]?"
"But I have insurance!".
“I don’t know, can’t you just look on my profile?”
