(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"But I'm out"
“Don’t you have my insurance card on file?”
"When did that start?"
“I need everything changed to a 90 day supply.”
“What 48-hour policy?”
"When should I expect my refill to be ready?"
“My insurance hasn’t changed.”
"I get stuff filled there all the time."
"I was sitting there when the doctor sent the eRx/fax"
"I paid $X.xx last time."
"But I NEED it!"
“I want the brand.”
"I want to speak with my doctor."
“Is that the generic?”
"But my doctor always approves it early."
"But I have insurance!".
"That's not over-the-counter?"
"Please change that hold music."
"What do you mean I don't have any refills?"
"This isn't CVS?
"My pharmacy told me to call you."
"Refill everything on my profile."
“Have my doctor call me.”
"I called it in last night [after close], why isn't it ready yet [at open]?"
“I need everything transferred to mailorder.”
"My doctor told me I could take extra.."
"They spilled down the drain."
“But I’m going out of town..”
“I don’t know, can’t you just look on my profile?”