“Myinsurancehasn’tchanged.”“Theywerestolen.”"I want tospeakwith mydoctor.""Theyspilleddown thedrain.""But mydoctoralwaysapproves itearly.""Pleasechangethat holdmusic.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""ButI'm out"“Have mydoctorcall me.”"But INEEDit!""Thisisn'tCVS?"What doyou mean Ihave adeductible?""What doyou mean Idon't haveany refills?""Why can'tI talk to mydoctor’soffice?"“Is thatthegeneric?”“What48-hourpolicy?”“But I’mgoing outof town..”"Whendid thatstart?""Refilleverythingon myprofile."“The prior authrequires furtherdocumentation”“I wantthebrand.”“I needeverythingchanged to a90 daysupply.”"I get stufffilled thereall thetime."“Don’t youhave myinsurancecard on file?”"I need thelittle whiteonesrefilled."“Can youcall over tomypharmacy?““I needeverythingtransferredto mailorder.”"I paid$X.xx lasttime.""But I haveinsurance!"."That'snot over-the-counter?""Whenshould Iexpect myrefill to beready?"“I don’tknow, can’tyou just lookon myprofile?”"My doctortold me Icould takeextra..""But mybottlesays zerorefills.""I was sittingthere whenthe doctorsent theeRx/fax""I don't wantto betransferredto a nurse.""Mypharmacytold me tocall you."“But mypharmacyfaxed thatover..”“Myinsurancehasn’tchanged.”“Theywerestolen.”"I want tospeakwith mydoctor.""Theyspilleddown thedrain.""But mydoctoralwaysapproves itearly.""Pleasechangethat holdmusic.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""ButI'm out"“Have mydoctorcall me.”"But INEEDit!""Thisisn'tCVS?"What doyou mean Ihave adeductible?""What doyou mean Idon't haveany refills?""Why can'tI talk to mydoctor’soffice?"“Is thatthegeneric?”“What48-hourpolicy?”“But I’mgoing outof town..”"Whendid thatstart?""Refilleverythingon myprofile."“The prior authrequires furtherdocumentation”“I wantthebrand.”“I needeverythingchanged to a90 daysupply.”"I get stufffilled thereall thetime."“Don’t youhave myinsurancecard on file?”"I need thelittle whiteonesrefilled."“Can youcall over tomypharmacy?““I needeverythingtransferredto mailorder.”"I paid$X.xx lasttime.""But I haveinsurance!"."That'snot over-the-counter?""Whenshould Iexpect myrefill to beready?"“I don’tknow, can’tyou just lookon myprofile?”"My doctortold me Icould takeextra..""But mybottlesays zerorefills.""I was sittingthere whenthe doctorsent theeRx/fax""I don't wantto betransferredto a nurse.""Mypharmacytold me tocall you."“But mypharmacyfaxed thatover..”

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “My insurance hasn’t changed.”
  2. “They were stolen.”
  3. "I want to speak with my doctor."
  4. "They spilled down the drain."
  5. "But my doctor always approves it early."
  6. "Please change that hold music."
  7. "I called it in last night [after close], why isn't it ready yet [at open]?"
  8. "But I'm out"
  9. “Have my doctor call me.”
  10. "But I NEED it!"
  11. "This isn't CVS?
  12. "What do you mean I have a deductible?"
  13. "What do you mean I don't have any refills?"
  14. "Why can't I talk to my doctor’s office?"
  15. “Is that the generic?”
  16. “What 48-hour policy?”
  17. “But I’m going out of town..”
  18. "When did that start?"
  19. "Refill everything on my profile."
  20. “The prior auth requires further documentation”
  21. “I want the brand.”
  22. “I need everything changed to a 90 day supply.”
  23. "I get stuff filled there all the time."
  24. “Don’t you have my insurance card on file?”
  25. "I need the little white ones refilled."
  26. “Can you call over to my pharmacy?“
  27. “I need everything transferred to mailorder.”
  28. "I paid $X.xx last time."
  29. "But I have insurance!".
  30. "That's not over-the-counter?"
  31. "When should I expect my refill to be ready?"
  32. “I don’t know, can’t you just look on my profile?”
  33. "My doctor told me I could take extra.."
  34. "But my bottle says zero refills."
  35. "I was sitting there when the doctor sent the eRx/fax"
  36. "I don't want to be transferred to a nurse."
  37. "My pharmacy told me to call you."
  38. “But my pharmacy faxed that over..”