"What doyou mean Ihave adeductible?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?"“Is thatthegeneric?”"Thisisn'tCVS?"Whendid thatstart?""ButI'm out""Theyspilleddown thedrain.""Mypharmacytold me tocall you."“Don’t youhave myinsurancecard on file?”"I need thelittle whiteonesrefilled.""But mydoctoralwaysapproves itearly.""I was sittingthere whenthe doctorsent theeRx/fax"“I wantthebrand.”"But I haveinsurance!".“Have mydoctorcall me.”"Why can'tI talk to mydoctor’soffice?""I get stufffilled thereall thetime.""That'snot over-the-counter?"“Can youcall over tomypharmacy?““Myinsurancehasn’tchanged.”“Theywerestolen.”"But INEEDit!""What doyou mean Idon't haveany refills?"“The prior authrequires furtherdocumentation”"Pleasechangethat holdmusic.""I don't wantto betransferredto a nurse.""Refilleverythingon myprofile.""But mybottlesays zerorefills.""I paid$X.xx lasttime.""I want tospeakwith mydoctor."“I needeverythingtransferredto mailorder.”“I needeverythingchanged to a90 daysupply.”“But mypharmacyfaxed thatover..”“What48-hourpolicy?”“I don’tknow, can’tyou just lookon myprofile?”"Whenshould Iexpect myrefill to beready?""My doctortold me Icould takeextra.."“But I’mgoing outof town..”"What doyou mean Ihave adeductible?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?"“Is thatthegeneric?”"Thisisn'tCVS?"Whendid thatstart?""ButI'm out""Theyspilleddown thedrain.""Mypharmacytold me tocall you."“Don’t youhave myinsurancecard on file?”"I need thelittle whiteonesrefilled.""But mydoctoralwaysapproves itearly.""I was sittingthere whenthe doctorsent theeRx/fax"“I wantthebrand.”"But I haveinsurance!".“Have mydoctorcall me.”"Why can'tI talk to mydoctor’soffice?""I get stufffilled thereall thetime.""That'snot over-the-counter?"“Can youcall over tomypharmacy?““Myinsurancehasn’tchanged.”“Theywerestolen.”"But INEEDit!""What doyou mean Idon't haveany refills?"“The prior authrequires furtherdocumentation”"Pleasechangethat holdmusic.""I don't wantto betransferredto a nurse.""Refilleverythingon myprofile.""But mybottlesays zerorefills.""I paid$X.xx lasttime.""I want tospeakwith mydoctor."“I needeverythingtransferredto mailorder.”“I needeverythingchanged to a90 daysupply.”“But mypharmacyfaxed thatover..”“What48-hourpolicy?”“I don’tknow, can’tyou just lookon myprofile?”"Whenshould Iexpect myrefill to beready?""My doctortold me Icould takeextra.."“But I’mgoing outof town..”

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What do you mean I have a deductible?"
  2. "I called it in last night [after close], why isn't it ready yet [at open]?"
  3. “Is that the generic?”
  4. "This isn't CVS?
  5. "When did that start?"
  6. "But I'm out"
  7. "They spilled down the drain."
  8. "My pharmacy told me to call you."
  9. “Don’t you have my insurance card on file?”
  10. "I need the little white ones refilled."
  11. "But my doctor always approves it early."
  12. "I was sitting there when the doctor sent the eRx/fax"
  13. “I want the brand.”
  14. "But I have insurance!".
  15. “Have my doctor call me.”
  16. "Why can't I talk to my doctor’s office?"
  17. "I get stuff filled there all the time."
  18. "That's not over-the-counter?"
  19. “Can you call over to my pharmacy?“
  20. “My insurance hasn’t changed.”
  21. “They were stolen.”
  22. "But I NEED it!"
  23. "What do you mean I don't have any refills?"
  24. “The prior auth requires further documentation”
  25. "Please change that hold music."
  26. "I don't want to be transferred to a nurse."
  27. "Refill everything on my profile."
  28. "But my bottle says zero refills."
  29. "I paid $X.xx last time."
  30. "I want to speak with my doctor."
  31. “I need everything transferred to mailorder.”
  32. “I need everything changed to a 90 day supply.”
  33. “But my pharmacy faxed that over..”
  34. “What 48-hour policy?”
  35. “I don’t know, can’t you just look on my profile?”
  36. "When should I expect my refill to be ready?"
  37. "My doctor told me I could take extra.."
  38. “But I’m going out of town..”