(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Please change that hold music."
“Can you call over to my pharmacy?“
"I need the little white ones refilled."
"This isn't CVS?
“My insurance hasn’t changed.”
“I don’t know, can’t you just look on my profile?”
"When did that start?"
"Why can't I talk to my doctor’s office?"
"My doctor told me I could take extra.."
“They were stolen.”
"I paid $X.xx last time."
“What 48-hour policy?”
"I was sitting there when the doctor sent the eRx/fax"
"Refill everything on my profile."
“But my pharmacy faxed that over..”
"I don't want to be transferred to a nurse."
"But I have insurance!".
"What do you mean I have a deductible?"
“I need everything transferred to mailorder.”
"What do you mean I don't have any refills?"
“Is that the generic?”
“I need everything changed to a 90 day supply.”
“The prior auth requires further documentation”
“Don’t you have my insurance card on file?”
"My pharmacy told me to call you."
“But I’m going out of town..”
"But I NEED it!"
"I get stuff filled there all the time."
"But I'm out"
“I want the brand.”
"They spilled down the drain."
"That's not over-the-counter?"
"I called it in last night [after close], why isn't it ready yet [at open]?"
