“But mypharmacyfaxed thatover..”"I need thelittle whiteonesrefilled.""Refilleverythingon myprofile."“I don’tknow, can’tyou just lookon myprofile?”"But INEEDit!""I get stufffilled thereall thetime."“Have mydoctorcall me.”"But I haveinsurance!"."What doyou mean Ihave adeductible?""But mybottlesays zerorefills.""Whendid thatstart?""I want tospeakwith mydoctor."“Don’t youhave myinsurancecard on file?”"Theyspilleddown thedrain.""My doctortold me Icould takeextra.."“Can youcall over tomypharmacy?“"I was sittingthere whenthe doctorsent theeRx/fax""I paid$X.xx lasttime.""Why can'tI talk to mydoctor’soffice?"“The prior authrequires furtherdocumentation”“Theywerestolen.”"I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""ButI'm out""I don't wantto betransferredto a nurse.""Mypharmacytold me tocall you.""But mydoctoralwaysapproves itearly."“I needeverythingchanged to a90 daysupply.”"That'snot over-the-counter?"“Is thatthegeneric?”“What48-hourpolicy?”"What doyou mean Idon't haveany refills?"“But I’mgoing outof town..”“I wantthebrand.”“I needeverythingtransferredto mailorder.”"Thisisn'tCVS?“Myinsurancehasn’tchanged.”"Whenshould Iexpect myrefill to beready?""Pleasechangethat holdmusic."“But mypharmacyfaxed thatover..”"I need thelittle whiteonesrefilled.""Refilleverythingon myprofile."“I don’tknow, can’tyou just lookon myprofile?”"But INEEDit!""I get stufffilled thereall thetime."“Have mydoctorcall me.”"But I haveinsurance!"."What doyou mean Ihave adeductible?""But mybottlesays zerorefills.""Whendid thatstart?""I want tospeakwith mydoctor."“Don’t youhave myinsurancecard on file?”"Theyspilleddown thedrain.""My doctortold me Icould takeextra.."“Can youcall over tomypharmacy?“"I was sittingthere whenthe doctorsent theeRx/fax""I paid$X.xx lasttime.""Why can'tI talk to mydoctor’soffice?"“The prior authrequires furtherdocumentation”“Theywerestolen.”"I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""ButI'm out""I don't wantto betransferredto a nurse.""Mypharmacytold me tocall you.""But mydoctoralwaysapproves itearly."“I needeverythingchanged to a90 daysupply.”"That'snot over-the-counter?"“Is thatthegeneric?”“What48-hourpolicy?”"What doyou mean Idon't haveany refills?"“But I’mgoing outof town..”“I wantthebrand.”“I needeverythingtransferredto mailorder.”"Thisisn'tCVS?“Myinsurancehasn’tchanged.”"Whenshould Iexpect myrefill to beready?""Pleasechangethat holdmusic."

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “But my pharmacy faxed that over..”
  2. "I need the little white ones refilled."
  3. "Refill everything on my profile."
  4. “I don’t know, can’t you just look on my profile?”
  5. "But I NEED it!"
  6. "I get stuff filled there all the time."
  7. “Have my doctor call me.”
  8. "But I have insurance!".
  9. "What do you mean I have a deductible?"
  10. "But my bottle says zero refills."
  11. "When did that start?"
  12. "I want to speak with my doctor."
  13. “Don’t you have my insurance card on file?”
  14. "They spilled down the drain."
  15. "My doctor told me I could take extra.."
  16. “Can you call over to my pharmacy?“
  17. "I was sitting there when the doctor sent the eRx/fax"
  18. "I paid $X.xx last time."
  19. "Why can't I talk to my doctor’s office?"
  20. “The prior auth requires further documentation”
  21. “They were stolen.”
  22. "I called it in last night [after close], why isn't it ready yet [at open]?"
  23. "But I'm out"
  24. "I don't want to be transferred to a nurse."
  25. "My pharmacy told me to call you."
  26. "But my doctor always approves it early."
  27. “I need everything changed to a 90 day supply.”
  28. "That's not over-the-counter?"
  29. “Is that the generic?”
  30. “What 48-hour policy?”
  31. "What do you mean I don't have any refills?"
  32. “But I’m going out of town..”
  33. “I want the brand.”
  34. “I need everything transferred to mailorder.”
  35. "This isn't CVS?
  36. “My insurance hasn’t changed.”
  37. "When should I expect my refill to be ready?"
  38. "Please change that hold music."