"Refilleverythingon myprofile.""But INEEDit!""But mydoctoralwaysapproves itearly.""ButI'm out"“But mypharmacyfaxed thatover..”"I need thelittle whiteonesrefilled.""Theyspilleddown thedrain."“Can youcall over tomypharmacy?““I needeverythingtransferredto mailorder.”"My doctortold me Icould takeextra.."“Have mydoctorcall me.”"What doyou mean Ihave adeductible?""Whenshould Iexpect myrefill to beready?""But I haveinsurance!"."I paid$X.xx lasttime."“Is thatthegeneric?”"I want tospeakwith mydoctor."“Don’t youhave myinsurancecard on file?”“I don’tknow, can’tyou just lookon myprofile?”"Why can'tI talk to mydoctor’soffice?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Thisisn'tCVS?"I don't wantto betransferredto a nurse.""Whendid thatstart?""What doyou mean Idon't haveany refills?""Mypharmacytold me tocall you."“What48-hourpolicy?”“But I’mgoing outof town..”"I get stufffilled thereall thetime."“Myinsurancehasn’tchanged.”"Pleasechangethat holdmusic."“Theywerestolen.”"But mybottlesays zerorefills.""That'snot over-the-counter?"“I needeverythingchanged to a90 daysupply.”"I was sittingthere whenthe doctorsent theeRx/fax"“I wantthebrand.”“The prior authrequires furtherdocumentation”"Refilleverythingon myprofile.""But INEEDit!""But mydoctoralwaysapproves itearly.""ButI'm out"“But mypharmacyfaxed thatover..”"I need thelittle whiteonesrefilled.""Theyspilleddown thedrain."“Can youcall over tomypharmacy?““I needeverythingtransferredto mailorder.”"My doctortold me Icould takeextra.."“Have mydoctorcall me.”"What doyou mean Ihave adeductible?""Whenshould Iexpect myrefill to beready?""But I haveinsurance!"."I paid$X.xx lasttime."“Is thatthegeneric?”"I want tospeakwith mydoctor."“Don’t youhave myinsurancecard on file?”“I don’tknow, can’tyou just lookon myprofile?”"Why can'tI talk to mydoctor’soffice?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Thisisn'tCVS?"I don't wantto betransferredto a nurse.""Whendid thatstart?""What doyou mean Idon't haveany refills?""Mypharmacytold me tocall you."“What48-hourpolicy?”“But I’mgoing outof town..”"I get stufffilled thereall thetime."“Myinsurancehasn’tchanged.”"Pleasechangethat holdmusic."“Theywerestolen.”"But mybottlesays zerorefills.""That'snot over-the-counter?"“I needeverythingchanged to a90 daysupply.”"I was sittingthere whenthe doctorsent theeRx/fax"“I wantthebrand.”“The prior authrequires furtherdocumentation”

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Refill everything on my profile."
  2. "But I NEED it!"
  3. "But my doctor always approves it early."
  4. "But I'm out"
  5. “But my pharmacy faxed that over..”
  6. "I need the little white ones refilled."
  7. "They spilled down the drain."
  8. “Can you call over to my pharmacy?“
  9. “I need everything transferred to mailorder.”
  10. "My doctor told me I could take extra.."
  11. “Have my doctor call me.”
  12. "What do you mean I have a deductible?"
  13. "When should I expect my refill to be ready?"
  14. "But I have insurance!".
  15. "I paid $X.xx last time."
  16. “Is that the generic?”
  17. "I want to speak with my doctor."
  18. “Don’t you have my insurance card on file?”
  19. “I don’t know, can’t you just look on my profile?”
  20. "Why can't I talk to my doctor’s office?"
  21. "I called it in last night [after close], why isn't it ready yet [at open]?"
  22. "This isn't CVS?
  23. "I don't want to be transferred to a nurse."
  24. "When did that start?"
  25. "What do you mean I don't have any refills?"
  26. "My pharmacy told me to call you."
  27. “What 48-hour policy?”
  28. “But I’m going out of town..”
  29. "I get stuff filled there all the time."
  30. “My insurance hasn’t changed.”
  31. "Please change that hold music."
  32. “They were stolen.”
  33. "But my bottle says zero refills."
  34. "That's not over-the-counter?"
  35. “I need everything changed to a 90 day supply.”
  36. "I was sitting there when the doctor sent the eRx/fax"
  37. “I want the brand.”
  38. “The prior auth requires further documentation”