(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I don't want to be transferred to a nurse."
“I need everything changed to a 90 day supply.”
“The prior auth requires further documentation”
“Have my doctor call me.”
“Don’t you have my insurance card on file?”
“I want the brand.”
"But my bottle says zero refills."
“My insurance hasn’t changed.”
"Please change that hold music."
"I was sitting there when the doctor sent the eRx/fax"
“What 48-hour policy?”
"They spilled down the drain."
“I need everything transferred to mailorder.”
"My doctor told me I could take extra.."
"When did that start?"
“They were stolen.”
"But I'm out"
"I need the little white ones refilled."
"What do you mean I don't have any refills?"
"I want to speak with my doctor."
"What do you mean I have a deductible?"
"That's not over-the-counter?"
"Why can't I talk to my doctor’s office?"
"This isn't CVS?
"But I NEED it!"
“Can you call over to my pharmacy?“
"I paid $X.xx last time."
“Is that the generic?”
"But my doctor always approves it early."
"I get stuff filled there all the time."
"When should I expect my refill to be ready?"
“But I’m going out of town..”
"Refill everything on my profile."
"I called it in last night [after close], why isn't it ready yet [at open]?"
“I don’t know, can’t you just look on my profile?”
