"Mypharmacytold me tocall you.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""But INEEDit!""I need thelittle whiteonesrefilled.""That'snot over-the-counter?""But mydoctoralwaysapproves itearly.""Whendid thatstart?""Whenshould Iexpect myrefill to beready?"“Myinsurancehasn’tchanged.”"But I haveinsurance!".“What48-hourpolicy?”"I paid$X.xx lasttime.""Refilleverythingon myprofile."“I needeverythingchanged to a90 daysupply.”“The prior authrequires furtherdocumentation”"I get stufffilled thereall thetime.""What doyou mean Idon't haveany refills?"“Have mydoctorcall me.”“Can youcall over tomypharmacy?“"ButI'm out"“I don’tknow, can’tyou just lookon myprofile?”"I want tospeakwith mydoctor."“Is thatthegeneric?”“But mypharmacyfaxed thatover..”"Thisisn'tCVS?"What doyou mean Ihave adeductible?"“I needeverythingtransferredto mailorder.”"I don't wantto betransferredto a nurse.""Theyspilleddown thedrain."“But I’mgoing outof town..”"My doctortold me Icould takeextra..""But mybottlesays zerorefills.""I was sittingthere whenthe doctorsent theeRx/fax""Pleasechangethat holdmusic."“I wantthebrand.”“Theywerestolen.”"Why can'tI talk to mydoctor’soffice?"“Don’t youhave myinsurancecard on file?”"Mypharmacytold me tocall you.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""But INEEDit!""I need thelittle whiteonesrefilled.""That'snot over-the-counter?""But mydoctoralwaysapproves itearly.""Whendid thatstart?""Whenshould Iexpect myrefill to beready?"“Myinsurancehasn’tchanged.”"But I haveinsurance!".“What48-hourpolicy?”"I paid$X.xx lasttime.""Refilleverythingon myprofile."“I needeverythingchanged to a90 daysupply.”“The prior authrequires furtherdocumentation”"I get stufffilled thereall thetime.""What doyou mean Idon't haveany refills?"“Have mydoctorcall me.”“Can youcall over tomypharmacy?“"ButI'm out"“I don’tknow, can’tyou just lookon myprofile?”"I want tospeakwith mydoctor."“Is thatthegeneric?”“But mypharmacyfaxed thatover..”"Thisisn'tCVS?"What doyou mean Ihave adeductible?"“I needeverythingtransferredto mailorder.”"I don't wantto betransferredto a nurse.""Theyspilleddown thedrain."“But I’mgoing outof town..”"My doctortold me Icould takeextra..""But mybottlesays zerorefills.""I was sittingthere whenthe doctorsent theeRx/fax""Pleasechangethat holdmusic."“I wantthebrand.”“Theywerestolen.”"Why can'tI talk to mydoctor’soffice?"“Don’t youhave myinsurancecard on file?”

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My pharmacy told me to call you."
  2. "I called it in last night [after close], why isn't it ready yet [at open]?"
  3. "But I NEED it!"
  4. "I need the little white ones refilled."
  5. "That's not over-the-counter?"
  6. "But my doctor always approves it early."
  7. "When did that start?"
  8. "When should I expect my refill to be ready?"
  9. “My insurance hasn’t changed.”
  10. "But I have insurance!".
  11. “What 48-hour policy?”
  12. "I paid $X.xx last time."
  13. "Refill everything on my profile."
  14. “I need everything changed to a 90 day supply.”
  15. “The prior auth requires further documentation”
  16. "I get stuff filled there all the time."
  17. "What do you mean I don't have any refills?"
  18. “Have my doctor call me.”
  19. “Can you call over to my pharmacy?“
  20. "But I'm out"
  21. “I don’t know, can’t you just look on my profile?”
  22. "I want to speak with my doctor."
  23. “Is that the generic?”
  24. “But my pharmacy faxed that over..”
  25. "This isn't CVS?
  26. "What do you mean I have a deductible?"
  27. “I need everything transferred to mailorder.”
  28. "I don't want to be transferred to a nurse."
  29. "They spilled down the drain."
  30. “But I’m going out of town..”
  31. "My doctor told me I could take extra.."
  32. "But my bottle says zero refills."
  33. "I was sitting there when the doctor sent the eRx/fax"
  34. "Please change that hold music."
  35. “I want the brand.”
  36. “They were stolen.”
  37. "Why can't I talk to my doctor’s office?"
  38. “Don’t you have my insurance card on file?”