Customer has a Pitt facemask on Had to explain PF vs. DD Answered the phone Assisted a co- worker Non-PC related question No one answers the phone Housekeeping Call Receive a new ID request You hear, "The parent's FB group said..." Answered a chat Had to contact PC Support Move Out question Had to contact Jena Mechanic Call Regretted answering the phone Engineer Call Used Mercury to verify information Answered an email Do DD rollover to the spring semester I-9Had to contact Jamie I-9 My card is not working Lockout Code Used PC.com to verify information No one is answering my emails Friendly Parent Upset Parent Customer greeted you with a smile Smiled at your customer Customer has a Pitt facemask on Had to explain PF vs. DD Answered the phone Assisted a co- worker Non-PC related question No one answers the phone Housekeeping Call Receive a new ID request You hear, "The parent's FB group said..." Answered a chat Had to contact PC Support Move Out question Had to contact Jena Mechanic Call Regretted answering the phone Engineer Call Used Mercury to verify information Answered an email Do DD rollover to the spring semester I-9Had to contact Jamie I-9 My card is not working Lockout Code Used PC.com to verify information No one is answering my emails Friendly Parent Upset Parent Customer greeted you with a smile Smiled at your customer
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Customer has a Pitt facemask on
I-Had to explain PF vs. DD
N-Answered the phone
G-Assisted a co-worker
N-Non-PC related question
I-No one answers the phone
G-Housekeeping Call
O-Receive a new ID request
O-You hear, "The parent's FB group said..."
I-Answered a chat
N-Had to contact PC Support
G-Move Out question
B-Had to contact Jena
O-Mechanic Call
G-Regretted answering the phone
N-Engineer Call
N-Used Mercury to verify information
B-Answered an email
O-Do DD rollover to the spring semester
G-I-9Had to contact Jamie
I-I-9
O-My card is not working
B-Lockout Code
I-Used PC.com to verify information
B-No one is answering my emails
O-Friendly Parent
G-Upset Parent
B-Customer greeted you with a smile
I-Smiled at your customer