I thankedmy patientsfor beingon timeI left smileyface stickerson 5 randomdesksI brought asurprise formydepartmentI changedmy complaintto a positivecommentI said"Thank You"multiple timesthru the dayI asked apatientabout theirfamilyI spoke witha patientabout a nonmedical topicI held thedoor openfor a patientor coworkerI tried tomake lotsof peopleSMILEI gave apatientdirectionsI gavecomplimentsto mypatientsI didsomethingnice for myphysicianI gave anote/card ofappreciationto acoworkerIwelcomedmypatientsI have beencompletelyhonest withthis cardI picked upwhat trash Isaw in thebuilding or onthe groundsI made eyecontactwith thoseI spoke toI used happyemoticons onmy instantmessagesI did notcomplainmore thanonce todayI personallyinformed mypatients of waittime when wewere behindI gave acomplimentabout acoworker toanothercoworkerIhigh-fived amanagerother thanmy ownI wrote a pinkcard torecognize afellowemployeeI brought asurprise for adept on adifferent floorI smiledwhen Italked onthe phoneI thankedmy patientsfor beingon timeI left smileyface stickerson 5 randomdesksI brought asurprise formydepartmentI changedmy complaintto a positivecommentI said"Thank You"multiple timesthru the dayI asked apatientabout theirfamilyI spoke witha patientabout a nonmedical topicI held thedoor openfor a patientor coworkerI tried tomake lotsof peopleSMILEI gave apatientdirectionsI gavecomplimentsto mypatientsI didsomethingnice for myphysicianI gave anote/card ofappreciationto acoworkerIwelcomedmypatientsI have beencompletelyhonest withthis cardI picked upwhat trash Isaw in thebuilding or onthe groundsI made eyecontactwith thoseI spoke toI used happyemoticons onmy instantmessagesI did notcomplainmore thanonce todayI personallyinformed mypatients of waittime when wewere behindI gave acomplimentabout acoworker toanothercoworkerIhigh-fived amanagerother thanmy ownI wrote a pinkcard torecognize afellowemployeeI brought asurprise for adept on adifferent floorI smiledwhen Italked onthe phone

SERVICE EXCELLENCE BLACKOUT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. I thanked my patients for being on time
  2. I left smiley face stickers on 5 random desks
  3. I brought a surprise for my department
  4. I changed my complaint to a positive comment
  5. I said "Thank You" multiple times thru the day
  6. I asked a patient about their family
  7. I spoke with a patient about a non medical topic
  8. I held the door open for a patient or coworker
  9. I tried to make lots of people SMILE
  10. I gave a patient directions
  11. I gave compliments to my patients
  12. I did something nice for my physician
  13. I gave a note/card of appreciation to a coworker
  14. I welcomed my patients
  15. I have been completely honest with this card
  16. I picked up what trash I saw in the building or on the grounds
  17. I made eye contact with those I spoke to
  18. I used happy emoticons on my instant messages
  19. I did not complain more than once today
  20. I personally informed my patients of wait time when we were behind
  21. I gave a compliment about a coworker to another coworker
  22. I high-fived a manager other than my own
  23. I wrote a pink card to recognize a fellow employee
  24. I brought a surprise for a dept on a different floor
  25. I smiled when I talked on the phone