"Soundslike youaresaying... ,"Nodoccasionally.Askquestions toclarifycertainpoints.Avoid sideconversations. Deferjudgment.Don'tmentallyprepare arebuttal!paraphrasing."What I'mhearing is... ,"Active listeningis designed toencouragerespect andunderstanding.toneDon'tinterrupt withcounterarguments.Payattention. "What doyou meanwhen yousay... .""Listen" tothespeaker'sbodylanguageLookatRespondappropriately.LookupLook at thespeakerdirectly.   Smile anduse otherfacialexpressions.Avoid beingdistracted byenvironmentalfactors Make sure thatyour posture isopen andinterested. Providefeedback.Bodylanguage"Is thiswhat youmean?"Encourage thespeaker tocontinue withsmall verbal"comments likeyes, and "uh huh.Put asidedistractingthoughts.Allow thespeaker tofinish eachpoint beforeaskingquestions.GentlenodEyeContactShow thatyou'relistening.   "Soundslike youaresaying... ,"Nodoccasionally.Askquestions toclarifycertainpoints.Avoid sideconversations. Deferjudgment.Don'tmentallyprepare arebuttal!paraphrasing."What I'mhearing is... ,"Active listeningis designed toencouragerespect andunderstanding.toneDon'tinterrupt withcounterarguments.Payattention. "What doyou meanwhen yousay... .""Listen" tothespeaker'sbodylanguageLookatRespondappropriately.LookupLook at thespeakerdirectly.   Smile anduse otherfacialexpressions.Avoid beingdistracted byenvironmentalfactors Make sure thatyour posture isopen andinterested. Providefeedback.Bodylanguage"Is thiswhat youmean?"Encourage thespeaker tocontinue withsmall verbal"comments likeyes, and "uh huh.Put asidedistractingthoughts.Allow thespeaker tofinish eachpoint beforeaskingquestions.GentlenodEyeContactShow thatyou'relistening.   

Work Talk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. "Sounds like you are saying... ,"
  2. Nod occasionally.
  3. Ask questions to clarify certain points.
  4. Avoid side conversations.
  5. Defer judgment.
  6. Don't mentally prepare a rebuttal!
  7. paraphrasing. "What I'm hearing is... ,"
  8. Active listening is designed to encourage respect and understanding.
  9. tone
  10. Don't interrupt with counter arguments.
  11. Pay attention.
  12. "What do you mean when you say... ."
  13. "Listen" to the speaker's body language
  14. Look at
  15. Respond appropriately.
  16. Look up
  17. Look at the speaker directly.
  18. Smile and use other facial expressions.
  19. Avoid being distracted by environmental factors
  20. Make sure that your posture is open and interested.
  21. Provide feedback.
  22. Body language
  23. "Is this what you mean?"
  24. Encourage the speaker to continue with small verbal "comments like yes, and "uh huh.
  25. Put aside distracting thoughts.
  26. Allow the speaker to finish each point before asking questions.
  27. Gentle nod
  28. Eye Contact
  29. Show that you're listening.