LNverified acustomerFiled adebit carddisputeSent requestto removepre-authholdsPlaced a travelnotice/suppressionResetonlinebankingpasswordUnblockeda debitcardProvidedanaccountbalanceUnlockedsingleuser signonOrderedchecksSent ina MWArequestPlaced aCRM underBusinessServiceEventTook aloanpaymentby phoneQuoted apayoff of aconsumerloanRefundedan ODfeeTransferredcustomerto localbranchOrdereda newdebit cardVerified abusinesscustomerUpdated theaddress/phonenumber/emailaddressEnrolledcustomerfor OLBSent in aresearchrequestConfirmedamobiledepositProvidedanaccountbalanceCompleteda phonetransferReset2FALNverified acustomerFiled adebit carddisputeSent requestto removepre-authholdsPlaced a travelnotice/suppressionResetonlinebankingpasswordUnblockeda debitcardProvidedanaccountbalanceUnlockedsingleuser signonOrderedchecksSent ina MWArequestPlaced aCRM underBusinessServiceEventTook aloanpaymentby phoneQuoted apayoff of aconsumerloanRefundedan ODfeeTransferredcustomerto localbranchOrdereda newdebit cardVerified abusinesscustomerUpdated theaddress/phonenumber/emailaddressEnrolledcustomerfor OLBSent in aresearchrequestConfirmedamobiledepositProvidedanaccountbalanceCompleteda phonetransferReset2FA

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LN verified a customer
  2. Filed a debit card dispute
  3. Sent request to remove pre-auth holds
  4. Placed a travel notice/suppression
  5. Reset online banking password
  6. Unblocked a debit card
  7. Provided an account balance
  8. Unlocked single user sign on
  9. Ordered checks
  10. Sent in a MWA request
  11. Placed a CRM under Business Service Event
  12. Took a loan payment by phone
  13. Quoted a payoff of a consumer loan
  14. Refunded an OD fee
  15. Transferred customer to local branch
  16. Ordered a new debit card
  17. Verified a business customer
  18. Updated the address/phone number/email address
  19. Enrolled customer for OLB
  20. Sent in a research request
  21. Confirmed a mobile deposit
  22. Provided an account balance
  23. Completed a phone transfer
  24. Reset 2FA