Transferredcustomerto localbranchOrdereda newdebit cardSent in aresearchrequestProvidedanaccountbalanceRefundedan ODfeeCompleteda phonetransferLNverified acustomerFiled adebit carddisputeUnlockedsingleuser signonReset2FASent ina MWArequestUnblockeda debitcardSent requestto removepre-authholdsTook aloanpaymentby phonePlaced a travelnotice/suppressionProvidedanaccountbalanceUpdated theaddress/phonenumber/emailaddressResetonlinebankingpasswordVerified abusinesscustomerOrderedchecksQuoted apayoff of aconsumerloanConfirmedamobiledepositEnrolledcustomerfor OLBPlaced aCRM underBusinessServiceEventTransferredcustomerto localbranchOrdereda newdebit cardSent in aresearchrequestProvidedanaccountbalanceRefundedan ODfeeCompleteda phonetransferLNverified acustomerFiled adebit carddisputeUnlockedsingleuser signonReset2FASent ina MWArequestUnblockeda debitcardSent requestto removepre-authholdsTook aloanpaymentby phonePlaced a travelnotice/suppressionProvidedanaccountbalanceUpdated theaddress/phonenumber/emailaddressResetonlinebankingpasswordVerified abusinesscustomerOrderedchecksQuoted apayoff of aconsumerloanConfirmedamobiledepositEnrolledcustomerfor OLBPlaced aCRM underBusinessServiceEvent

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred customer to local branch
  2. Ordered a new debit card
  3. Sent in a research request
  4. Provided an account balance
  5. Refunded an OD fee
  6. Completed a phone transfer
  7. LN verified a customer
  8. Filed a debit card dispute
  9. Unlocked single user sign on
  10. Reset 2FA
  11. Sent in a MWA request
  12. Unblocked a debit card
  13. Sent request to remove pre-auth holds
  14. Took a loan payment by phone
  15. Placed a travel notice/suppression
  16. Provided an account balance
  17. Updated the address/phone number/email address
  18. Reset online banking password
  19. Verified a business customer
  20. Ordered checks
  21. Quoted a payoff of a consumer loan
  22. Confirmed a mobile deposit
  23. Enrolled customer for OLB
  24. Placed a CRM under Business Service Event