ProvidedanaccountbalanceUnlockedsingleuser signonUpdated theaddress/phonenumber/emailaddressTransferredcustomerto localbranchResetonlinebankingpasswordLNverified acustomerFiled adebit carddisputePlaced aCRM underBusinessServiceEventReset2FAConfirmedamobiledepositUnblockeda debitcardEnrolledcustomerfor OLBTook aloanpaymentby phoneOrderedchecksSent in aresearchrequestPlaced a travelnotice/suppressionSent requestto removepre-authholdsProvidedanaccountbalanceSent ina MWArequestOrdereda newdebit cardRefundedan ODfeeQuoted apayoff of aconsumerloanVerified abusinesscustomerCompleteda phonetransferProvidedanaccountbalanceUnlockedsingleuser signonUpdated theaddress/phonenumber/emailaddressTransferredcustomerto localbranchResetonlinebankingpasswordLNverified acustomerFiled adebit carddisputePlaced aCRM underBusinessServiceEventReset2FAConfirmedamobiledepositUnblockeda debitcardEnrolledcustomerfor OLBTook aloanpaymentby phoneOrderedchecksSent in aresearchrequestPlaced a travelnotice/suppressionSent requestto removepre-authholdsProvidedanaccountbalanceSent ina MWArequestOrdereda newdebit cardRefundedan ODfeeQuoted apayoff of aconsumerloanVerified abusinesscustomerCompleteda phonetransfer

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided an account balance
  2. Unlocked single user sign on
  3. Updated the address/phone number/email address
  4. Transferred customer to local branch
  5. Reset online banking password
  6. LN verified a customer
  7. Filed a debit card dispute
  8. Placed a CRM under Business Service Event
  9. Reset 2FA
  10. Confirmed a mobile deposit
  11. Unblocked a debit card
  12. Enrolled customer for OLB
  13. Took a loan payment by phone
  14. Ordered checks
  15. Sent in a research request
  16. Placed a travel notice/suppression
  17. Sent request to remove pre-auth holds
  18. Provided an account balance
  19. Sent in a MWA request
  20. Ordered a new debit card
  21. Refunded an OD fee
  22. Quoted a payoff of a consumer loan
  23. Verified a business customer
  24. Completed a phone transfer