Sent requestto removepre-authholdsQuoted apayoff of aconsumerloanRefundedan ODfeeCompleteda phonetransferEnrolledcustomerfor OLBConfirmedamobiledepositProvidedanaccountbalanceLNverified acustomerVerified abusinesscustomerResetonlinebankingpasswordTook aloanpaymentby phoneSent in aresearchrequestFiled adebit carddisputeUnblockeda debitcardPlaced a travelnotice/suppressionUpdated theaddress/phonenumber/emailaddressOrdereda newdebit cardProvidedanaccountbalanceTransferredcustomerto localbranchOrderedchecksPlaced aCRM underBusinessServiceEventReset2FAUnlockedsingleuser signonSent ina MWArequestSent requestto removepre-authholdsQuoted apayoff of aconsumerloanRefundedan ODfeeCompleteda phonetransferEnrolledcustomerfor OLBConfirmedamobiledepositProvidedanaccountbalanceLNverified acustomerVerified abusinesscustomerResetonlinebankingpasswordTook aloanpaymentby phoneSent in aresearchrequestFiled adebit carddisputeUnblockeda debitcardPlaced a travelnotice/suppressionUpdated theaddress/phonenumber/emailaddressOrdereda newdebit cardProvidedanaccountbalanceTransferredcustomerto localbranchOrderedchecksPlaced aCRM underBusinessServiceEventReset2FAUnlockedsingleuser signonSent ina MWArequest

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent request to remove pre-auth holds
  2. Quoted a payoff of a consumer loan
  3. Refunded an OD fee
  4. Completed a phone transfer
  5. Enrolled customer for OLB
  6. Confirmed a mobile deposit
  7. Provided an account balance
  8. LN verified a customer
  9. Verified a business customer
  10. Reset online banking password
  11. Took a loan payment by phone
  12. Sent in a research request
  13. Filed a debit card dispute
  14. Unblocked a debit card
  15. Placed a travel notice/suppression
  16. Updated the address/phone number/email address
  17. Ordered a new debit card
  18. Provided an account balance
  19. Transferred customer to local branch
  20. Ordered checks
  21. Placed a CRM under Business Service Event
  22. Reset 2FA
  23. Unlocked single user sign on
  24. Sent in a MWA request