ProvidedanaccountbalanceSent in aresearchrequestOrderedchecksTransferredcustomerto localbranchTook aloanpaymentby phoneUpdated theaddress/phonenumber/emailaddressReset2FAConfirmedamobiledepositVerified abusinesscustomerFiled adebit carddisputeProvidedanaccountbalancePlaced a travelnotice/suppressionSent requestto removepre-authholdsLNverified acustomerEnrolledcustomerfor OLBOrdereda newdebit cardResetonlinebankingpasswordRefundedan ODfeeCompleteda phonetransferSent ina MWArequestUnblockeda debitcardPlaced aCRM underBusinessServiceEventUnlockedsingleuser signonQuoted apayoff of aconsumerloanProvidedanaccountbalanceSent in aresearchrequestOrderedchecksTransferredcustomerto localbranchTook aloanpaymentby phoneUpdated theaddress/phonenumber/emailaddressReset2FAConfirmedamobiledepositVerified abusinesscustomerFiled adebit carddisputeProvidedanaccountbalancePlaced a travelnotice/suppressionSent requestto removepre-authholdsLNverified acustomerEnrolledcustomerfor OLBOrdereda newdebit cardResetonlinebankingpasswordRefundedan ODfeeCompleteda phonetransferSent ina MWArequestUnblockeda debitcardPlaced aCRM underBusinessServiceEventUnlockedsingleuser signonQuoted apayoff of aconsumerloan

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided an account balance
  2. Sent in a research request
  3. Ordered checks
  4. Transferred customer to local branch
  5. Took a loan payment by phone
  6. Updated the address/phone number/email address
  7. Reset 2FA
  8. Confirmed a mobile deposit
  9. Verified a business customer
  10. Filed a debit card dispute
  11. Provided an account balance
  12. Placed a travel notice/suppression
  13. Sent request to remove pre-auth holds
  14. LN verified a customer
  15. Enrolled customer for OLB
  16. Ordered a new debit card
  17. Reset online banking password
  18. Refunded an OD fee
  19. Completed a phone transfer
  20. Sent in a MWA request
  21. Unblocked a debit card
  22. Placed a CRM under Business Service Event
  23. Unlocked single user sign on
  24. Quoted a payoff of a consumer loan