Reset2FAPlaced aCRM underBusinessServiceEventUpdated theaddress/phonenumber/emailaddressResetonlinebankingpasswordOrderedchecksUnblockeda debitcardPlaced a travelnotice/suppressionLNverified acustomerConfirmedamobiledepositProvidedanaccountbalanceEnrolledcustomerfor OLBTransferredcustomerto localbranchTook aloanpaymentby phoneVerified abusinesscustomerFiled adebit carddisputeSent ina MWArequestRefundedan ODfeeOrdereda newdebit cardCompleteda phonetransferSent requestto removepre-authholdsQuoted apayoff of aconsumerloanSent in aresearchrequestProvidedanaccountbalanceUnlockedsingleuser signonReset2FAPlaced aCRM underBusinessServiceEventUpdated theaddress/phonenumber/emailaddressResetonlinebankingpasswordOrderedchecksUnblockeda debitcardPlaced a travelnotice/suppressionLNverified acustomerConfirmedamobiledepositProvidedanaccountbalanceEnrolledcustomerfor OLBTransferredcustomerto localbranchTook aloanpaymentby phoneVerified abusinesscustomerFiled adebit carddisputeSent ina MWArequestRefundedan ODfeeOrdereda newdebit cardCompleteda phonetransferSent requestto removepre-authholdsQuoted apayoff of aconsumerloanSent in aresearchrequestProvidedanaccountbalanceUnlockedsingleuser signon

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset 2FA
  2. Placed a CRM under Business Service Event
  3. Updated the address/phone number/email address
  4. Reset online banking password
  5. Ordered checks
  6. Unblocked a debit card
  7. Placed a travel notice/suppression
  8. LN verified a customer
  9. Confirmed a mobile deposit
  10. Provided an account balance
  11. Enrolled customer for OLB
  12. Transferred customer to local branch
  13. Took a loan payment by phone
  14. Verified a business customer
  15. Filed a debit card dispute
  16. Sent in a MWA request
  17. Refunded an OD fee
  18. Ordered a new debit card
  19. Completed a phone transfer
  20. Sent request to remove pre-auth holds
  21. Quoted a payoff of a consumer loan
  22. Sent in a research request
  23. Provided an account balance
  24. Unlocked single user sign on