Completeda phonetransferPlaced a travelnotice/suppressionTransferredcustomerto localbranchTook aloanpaymentby phoneSent in aresearchrequestConfirmedamobiledepositEnrolledcustomerfor OLBFiled adebit carddisputeQuoted apayoff of aconsumerloanUpdated theaddress/phonenumber/emailaddressUnlockedsingleuser signonUnblockeda debitcardOrdereda newdebit cardVerified abusinesscustomerPlaced aCRM underBusinessServiceEventSent ina MWArequestReset2FAResetonlinebankingpasswordRefundedan ODfeeOrderedchecksProvidedanaccountbalanceSent requestto removepre-authholdsProvidedanaccountbalanceLNverified acustomerCompleteda phonetransferPlaced a travelnotice/suppressionTransferredcustomerto localbranchTook aloanpaymentby phoneSent in aresearchrequestConfirmedamobiledepositEnrolledcustomerfor OLBFiled adebit carddisputeQuoted apayoff of aconsumerloanUpdated theaddress/phonenumber/emailaddressUnlockedsingleuser signonUnblockeda debitcardOrdereda newdebit cardVerified abusinesscustomerPlaced aCRM underBusinessServiceEventSent ina MWArequestReset2FAResetonlinebankingpasswordRefundedan ODfeeOrderedchecksProvidedanaccountbalanceSent requestto removepre-authholdsProvidedanaccountbalanceLNverified acustomer

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a phone transfer
  2. Placed a travel notice/suppression
  3. Transferred customer to local branch
  4. Took a loan payment by phone
  5. Sent in a research request
  6. Confirmed a mobile deposit
  7. Enrolled customer for OLB
  8. Filed a debit card dispute
  9. Quoted a payoff of a consumer loan
  10. Updated the address/phone number/email address
  11. Unlocked single user sign on
  12. Unblocked a debit card
  13. Ordered a new debit card
  14. Verified a business customer
  15. Placed a CRM under Business Service Event
  16. Sent in a MWA request
  17. Reset 2FA
  18. Reset online banking password
  19. Refunded an OD fee
  20. Ordered checks
  21. Provided an account balance
  22. Sent request to remove pre-auth holds
  23. Provided an account balance
  24. LN verified a customer