Completeda phonetransferPlaced a travelnotice/suppressionFiled adebit carddisputeTook aloanpaymentby phoneEnrolledcustomerfor OLBResetonlinebankingpasswordRefundedan ODfeeProvidedanaccountbalancePlaced aCRM underBusinessServiceEventSent in aresearchrequestUnblockeda debitcardUpdated theaddress/phonenumber/emailaddressTransferredcustomerto localbranchOrderedchecksSent ina MWArequestConfirmedamobiledepositReset2FAProvidedanaccountbalanceUnlockedsingleuser signonSent requestto removepre-authholdsVerified abusinesscustomerQuoted apayoff of aconsumerloanOrdereda newdebit cardLNverified acustomerCompleteda phonetransferPlaced a travelnotice/suppressionFiled adebit carddisputeTook aloanpaymentby phoneEnrolledcustomerfor OLBResetonlinebankingpasswordRefundedan ODfeeProvidedanaccountbalancePlaced aCRM underBusinessServiceEventSent in aresearchrequestUnblockeda debitcardUpdated theaddress/phonenumber/emailaddressTransferredcustomerto localbranchOrderedchecksSent ina MWArequestConfirmedamobiledepositReset2FAProvidedanaccountbalanceUnlockedsingleuser signonSent requestto removepre-authholdsVerified abusinesscustomerQuoted apayoff of aconsumerloanOrdereda newdebit cardLNverified acustomer

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a phone transfer
  2. Placed a travel notice/suppression
  3. Filed a debit card dispute
  4. Took a loan payment by phone
  5. Enrolled customer for OLB
  6. Reset online banking password
  7. Refunded an OD fee
  8. Provided an account balance
  9. Placed a CRM under Business Service Event
  10. Sent in a research request
  11. Unblocked a debit card
  12. Updated the address/phone number/email address
  13. Transferred customer to local branch
  14. Ordered checks
  15. Sent in a MWA request
  16. Confirmed a mobile deposit
  17. Reset 2FA
  18. Provided an account balance
  19. Unlocked single user sign on
  20. Sent request to remove pre-auth holds
  21. Verified a business customer
  22. Quoted a payoff of a consumer loan
  23. Ordered a new debit card
  24. LN verified a customer