Sent in aresearchrequestUnblockeda debitcardQuoted apayoff of aconsumerloanLNverified acustomerProvidedanaccountbalanceUpdated theaddress/phonenumber/emailaddressFiled adebit carddisputeProvidedanaccountbalanceResetonlinebankingpasswordRefundedan ODfeeVerified abusinesscustomerUnlockedsingleuser signonOrderedchecksTook aloanpaymentby phoneCompleteda phonetransferEnrolledcustomerfor OLBSent ina MWArequestSent requestto removepre-authholdsTransferredcustomerto localbranchConfirmedamobiledepositReset2FAPlaced aCRM underBusinessServiceEventPlaced a travelnotice/suppressionOrdereda newdebit cardSent in aresearchrequestUnblockeda debitcardQuoted apayoff of aconsumerloanLNverified acustomerProvidedanaccountbalanceUpdated theaddress/phonenumber/emailaddressFiled adebit carddisputeProvidedanaccountbalanceResetonlinebankingpasswordRefundedan ODfeeVerified abusinesscustomerUnlockedsingleuser signonOrderedchecksTook aloanpaymentby phoneCompleteda phonetransferEnrolledcustomerfor OLBSent ina MWArequestSent requestto removepre-authholdsTransferredcustomerto localbranchConfirmedamobiledepositReset2FAPlaced aCRM underBusinessServiceEventPlaced a travelnotice/suppressionOrdereda newdebit card

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent in a research request
  2. Unblocked a debit card
  3. Quoted a payoff of a consumer loan
  4. LN verified a customer
  5. Provided an account balance
  6. Updated the address/phone number/email address
  7. Filed a debit card dispute
  8. Provided an account balance
  9. Reset online banking password
  10. Refunded an OD fee
  11. Verified a business customer
  12. Unlocked single user sign on
  13. Ordered checks
  14. Took a loan payment by phone
  15. Completed a phone transfer
  16. Enrolled customer for OLB
  17. Sent in a MWA request
  18. Sent request to remove pre-auth holds
  19. Transferred customer to local branch
  20. Confirmed a mobile deposit
  21. Reset 2FA
  22. Placed a CRM under Business Service Event
  23. Placed a travel notice/suppression
  24. Ordered a new debit card