Took aloanpaymentby phoneProvidedanaccountbalanceUnlockedsingleuser signonSent in aresearchrequestConfirmedamobiledepositResetonlinebankingpasswordLNverified acustomerPlaced a travelnotice/suppressionEnrolledcustomerfor OLBCompleteda phonetransferRefundedan ODfeeSent requestto removepre-authholdsQuoted apayoff of aconsumerloanOrdereda newdebit cardUpdated theaddress/phonenumber/emailaddressOrderedchecksSent ina MWArequestReset2FAFiled adebit carddisputeProvidedanaccountbalanceVerified abusinesscustomerUnblockeda debitcardTransferredcustomerto localbranchPlaced aCRM underBusinessServiceEventTook aloanpaymentby phoneProvidedanaccountbalanceUnlockedsingleuser signonSent in aresearchrequestConfirmedamobiledepositResetonlinebankingpasswordLNverified acustomerPlaced a travelnotice/suppressionEnrolledcustomerfor OLBCompleteda phonetransferRefundedan ODfeeSent requestto removepre-authholdsQuoted apayoff of aconsumerloanOrdereda newdebit cardUpdated theaddress/phonenumber/emailaddressOrderedchecksSent ina MWArequestReset2FAFiled adebit carddisputeProvidedanaccountbalanceVerified abusinesscustomerUnblockeda debitcardTransferredcustomerto localbranchPlaced aCRM underBusinessServiceEvent

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a loan payment by phone
  2. Provided an account balance
  3. Unlocked single user sign on
  4. Sent in a research request
  5. Confirmed a mobile deposit
  6. Reset online banking password
  7. LN verified a customer
  8. Placed a travel notice/suppression
  9. Enrolled customer for OLB
  10. Completed a phone transfer
  11. Refunded an OD fee
  12. Sent request to remove pre-auth holds
  13. Quoted a payoff of a consumer loan
  14. Ordered a new debit card
  15. Updated the address/phone number/email address
  16. Ordered checks
  17. Sent in a MWA request
  18. Reset 2FA
  19. Filed a debit card dispute
  20. Provided an account balance
  21. Verified a business customer
  22. Unblocked a debit card
  23. Transferred customer to local branch
  24. Placed a CRM under Business Service Event