Filed adebit carddisputeRefundedan ODfeeEnrolledcustomerfor OLBOrdereda newdebit cardReset2FAUpdated theaddress/phonenumber/emailaddressCompleteda phonetransferPlaced a travelnotice/suppressionLNverified acustomerSent ina MWArequestOrderedchecksResetonlinebankingpasswordProvidedanaccountbalanceProvidedanaccountbalancePlaced aCRM underBusinessServiceEventConfirmedamobiledepositQuoted apayoff of aconsumerloanUnlockedsingleuser signonTransferredcustomerto localbranchSent requestto removepre-authholdsSent in aresearchrequestUnblockeda debitcardVerified abusinesscustomerTook aloanpaymentby phoneFiled adebit carddisputeRefundedan ODfeeEnrolledcustomerfor OLBOrdereda newdebit cardReset2FAUpdated theaddress/phonenumber/emailaddressCompleteda phonetransferPlaced a travelnotice/suppressionLNverified acustomerSent ina MWArequestOrderedchecksResetonlinebankingpasswordProvidedanaccountbalanceProvidedanaccountbalancePlaced aCRM underBusinessServiceEventConfirmedamobiledepositQuoted apayoff of aconsumerloanUnlockedsingleuser signonTransferredcustomerto localbranchSent requestto removepre-authholdsSent in aresearchrequestUnblockeda debitcardVerified abusinesscustomerTook aloanpaymentby phone

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Filed a debit card dispute
  2. Refunded an OD fee
  3. Enrolled customer for OLB
  4. Ordered a new debit card
  5. Reset 2FA
  6. Updated the address/phone number/email address
  7. Completed a phone transfer
  8. Placed a travel notice/suppression
  9. LN verified a customer
  10. Sent in a MWA request
  11. Ordered checks
  12. Reset online banking password
  13. Provided an account balance
  14. Provided an account balance
  15. Placed a CRM under Business Service Event
  16. Confirmed a mobile deposit
  17. Quoted a payoff of a consumer loan
  18. Unlocked single user sign on
  19. Transferred customer to local branch
  20. Sent request to remove pre-auth holds
  21. Sent in a research request
  22. Unblocked a debit card
  23. Verified a business customer
  24. Took a loan payment by phone