Enrolledcustomerfor OLBTransferredcustomerto localbranchSent ina MWArequestUpdated theaddress/phonenumber/emailaddressOrdereda newdebit cardConfirmedamobiledepositVerified abusinesscustomerSent in aresearchrequestResetonlinebankingpasswordLNverified acustomerSent requestto removepre-authholdsProvidedanaccountbalanceFiled adebit carddisputeTook aloanpaymentby phoneCompleteda phonetransferUnblockeda debitcardRefundedan ODfeeOrderedchecksPlaced a travelnotice/suppressionPlaced aCRM underBusinessServiceEventProvidedanaccountbalanceUnlockedsingleuser signonQuoted apayoff of aconsumerloanReset2FAEnrolledcustomerfor OLBTransferredcustomerto localbranchSent ina MWArequestUpdated theaddress/phonenumber/emailaddressOrdereda newdebit cardConfirmedamobiledepositVerified abusinesscustomerSent in aresearchrequestResetonlinebankingpasswordLNverified acustomerSent requestto removepre-authholdsProvidedanaccountbalanceFiled adebit carddisputeTook aloanpaymentby phoneCompleteda phonetransferUnblockeda debitcardRefundedan ODfeeOrderedchecksPlaced a travelnotice/suppressionPlaced aCRM underBusinessServiceEventProvidedanaccountbalanceUnlockedsingleuser signonQuoted apayoff of aconsumerloanReset2FA

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enrolled customer for OLB
  2. Transferred customer to local branch
  3. Sent in a MWA request
  4. Updated the address/phone number/email address
  5. Ordered a new debit card
  6. Confirmed a mobile deposit
  7. Verified a business customer
  8. Sent in a research request
  9. Reset online banking password
  10. LN verified a customer
  11. Sent request to remove pre-auth holds
  12. Provided an account balance
  13. Filed a debit card dispute
  14. Took a loan payment by phone
  15. Completed a phone transfer
  16. Unblocked a debit card
  17. Refunded an OD fee
  18. Ordered checks
  19. Placed a travel notice/suppression
  20. Placed a CRM under Business Service Event
  21. Provided an account balance
  22. Unlocked single user sign on
  23. Quoted a payoff of a consumer loan
  24. Reset 2FA