Unlockedsingleuser signonOrdereda newdebit cardRefundedan ODfeeConfirmedamobiledepositProvidedanaccountbalanceTransferredcustomerto localbranchPlaced a travelnotice/suppressionReset2FAResetonlinebankingpasswordProvidedanaccountbalanceTook aloanpaymentby phoneUpdated theaddress/phonenumber/emailaddressEnrolledcustomerfor OLBFiled adebit carddisputeLNverified acustomerOrderedchecksCompleteda phonetransferSent requestto removepre-authholdsSent in aresearchrequestQuoted apayoff of aconsumerloanVerified abusinesscustomerPlaced aCRM underBusinessServiceEventUnblockeda debitcardSent ina MWArequestUnlockedsingleuser signonOrdereda newdebit cardRefundedan ODfeeConfirmedamobiledepositProvidedanaccountbalanceTransferredcustomerto localbranchPlaced a travelnotice/suppressionReset2FAResetonlinebankingpasswordProvidedanaccountbalanceTook aloanpaymentby phoneUpdated theaddress/phonenumber/emailaddressEnrolledcustomerfor OLBFiled adebit carddisputeLNverified acustomerOrderedchecksCompleteda phonetransferSent requestto removepre-authholdsSent in aresearchrequestQuoted apayoff of aconsumerloanVerified abusinesscustomerPlaced aCRM underBusinessServiceEventUnblockeda debitcardSent ina MWArequest

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlocked single user sign on
  2. Ordered a new debit card
  3. Refunded an OD fee
  4. Confirmed a mobile deposit
  5. Provided an account balance
  6. Transferred customer to local branch
  7. Placed a travel notice/suppression
  8. Reset 2FA
  9. Reset online banking password
  10. Provided an account balance
  11. Took a loan payment by phone
  12. Updated the address/phone number/email address
  13. Enrolled customer for OLB
  14. Filed a debit card dispute
  15. LN verified a customer
  16. Ordered checks
  17. Completed a phone transfer
  18. Sent request to remove pre-auth holds
  19. Sent in a research request
  20. Quoted a payoff of a consumer loan
  21. Verified a business customer
  22. Placed a CRM under Business Service Event
  23. Unblocked a debit card
  24. Sent in a MWA request