Sent ina MWArequestSent requestto removepre-authholdsCompleteda phonetransferUpdated theaddress/phonenumber/emailaddressPlaced a travelnotice/suppressionTransferredcustomerto localbranchEnrolledcustomerfor OLBRefundedan ODfeePlaced aCRM underBusinessServiceEventUnlockedsingleuser signonOrdereda newdebit cardUnblockeda debitcardConfirmedamobiledepositResetonlinebankingpasswordProvidedanaccountbalanceQuoted apayoff of aconsumerloanReset2FAOrderedchecksVerified abusinesscustomerFiled adebit carddisputeTook aloanpaymentby phoneProvidedanaccountbalanceSent in aresearchrequestLNverified acustomerSent ina MWArequestSent requestto removepre-authholdsCompleteda phonetransferUpdated theaddress/phonenumber/emailaddressPlaced a travelnotice/suppressionTransferredcustomerto localbranchEnrolledcustomerfor OLBRefundedan ODfeePlaced aCRM underBusinessServiceEventUnlockedsingleuser signonOrdereda newdebit cardUnblockeda debitcardConfirmedamobiledepositResetonlinebankingpasswordProvidedanaccountbalanceQuoted apayoff of aconsumerloanReset2FAOrderedchecksVerified abusinesscustomerFiled adebit carddisputeTook aloanpaymentby phoneProvidedanaccountbalanceSent in aresearchrequestLNverified acustomer

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent in a MWA request
  2. Sent request to remove pre-auth holds
  3. Completed a phone transfer
  4. Updated the address/phone number/email address
  5. Placed a travel notice/suppression
  6. Transferred customer to local branch
  7. Enrolled customer for OLB
  8. Refunded an OD fee
  9. Placed a CRM under Business Service Event
  10. Unlocked single user sign on
  11. Ordered a new debit card
  12. Unblocked a debit card
  13. Confirmed a mobile deposit
  14. Reset online banking password
  15. Provided an account balance
  16. Quoted a payoff of a consumer loan
  17. Reset 2FA
  18. Ordered checks
  19. Verified a business customer
  20. Filed a debit card dispute
  21. Took a loan payment by phone
  22. Provided an account balance
  23. Sent in a research request
  24. LN verified a customer