Unlockedsingleuser signonUpdated theaddress/phonenumber/emailaddressOrderedchecksProvidedanaccountbalanceTransferredcustomerto localbranchQuoted apayoff of aconsumerloanPlaced a travelnotice/suppressionPlaced aCRM underBusinessServiceEventFiled adebit carddisputeUnblockeda debitcardOrdereda newdebit cardReset2FAEnrolledcustomerfor OLBSent ina MWArequestCompleteda phonetransferLNverified acustomerConfirmedamobiledepositProvidedanaccountbalanceVerified abusinesscustomerSent requestto removepre-authholdsTook aloanpaymentby phoneSent in aresearchrequestRefundedan ODfeeResetonlinebankingpasswordUnlockedsingleuser signonUpdated theaddress/phonenumber/emailaddressOrderedchecksProvidedanaccountbalanceTransferredcustomerto localbranchQuoted apayoff of aconsumerloanPlaced a travelnotice/suppressionPlaced aCRM underBusinessServiceEventFiled adebit carddisputeUnblockeda debitcardOrdereda newdebit cardReset2FAEnrolledcustomerfor OLBSent ina MWArequestCompleteda phonetransferLNverified acustomerConfirmedamobiledepositProvidedanaccountbalanceVerified abusinesscustomerSent requestto removepre-authholdsTook aloanpaymentby phoneSent in aresearchrequestRefundedan ODfeeResetonlinebankingpassword

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlocked single user sign on
  2. Updated the address/phone number/email address
  3. Ordered checks
  4. Provided an account balance
  5. Transferred customer to local branch
  6. Quoted a payoff of a consumer loan
  7. Placed a travel notice/suppression
  8. Placed a CRM under Business Service Event
  9. Filed a debit card dispute
  10. Unblocked a debit card
  11. Ordered a new debit card
  12. Reset 2FA
  13. Enrolled customer for OLB
  14. Sent in a MWA request
  15. Completed a phone transfer
  16. LN verified a customer
  17. Confirmed a mobile deposit
  18. Provided an account balance
  19. Verified a business customer
  20. Sent request to remove pre-auth holds
  21. Took a loan payment by phone
  22. Sent in a research request
  23. Refunded an OD fee
  24. Reset online banking password