Placed aCRM underBusinessServiceEventTransferredcustomerto localbranchResetonlinebankingpasswordRefundedan ODfeeTook aloanpaymentby phoneCompleteda phonetransferSent in aresearchrequestLNverified acustomerReset2FAOrderedchecksUpdated theaddress/phonenumber/emailaddressProvidedanaccountbalanceProvidedanaccountbalanceQuoted apayoff of aconsumerloanSent requestto removepre-authholdsEnrolledcustomerfor OLBPlaced a travelnotice/suppressionVerified abusinesscustomerUnlockedsingleuser signonUnblockeda debitcardSent ina MWArequestOrdereda newdebit cardFiled adebit carddisputeConfirmedamobiledepositPlaced aCRM underBusinessServiceEventTransferredcustomerto localbranchResetonlinebankingpasswordRefundedan ODfeeTook aloanpaymentby phoneCompleteda phonetransferSent in aresearchrequestLNverified acustomerReset2FAOrderedchecksUpdated theaddress/phonenumber/emailaddressProvidedanaccountbalanceProvidedanaccountbalanceQuoted apayoff of aconsumerloanSent requestto removepre-authholdsEnrolledcustomerfor OLBPlaced a travelnotice/suppressionVerified abusinesscustomerUnlockedsingleuser signonUnblockeda debitcardSent ina MWArequestOrdereda newdebit cardFiled adebit carddisputeConfirmedamobiledeposit

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Placed a CRM under Business Service Event
  2. Transferred customer to local branch
  3. Reset online banking password
  4. Refunded an OD fee
  5. Took a loan payment by phone
  6. Completed a phone transfer
  7. Sent in a research request
  8. LN verified a customer
  9. Reset 2FA
  10. Ordered checks
  11. Updated the address/phone number/email address
  12. Provided an account balance
  13. Provided an account balance
  14. Quoted a payoff of a consumer loan
  15. Sent request to remove pre-auth holds
  16. Enrolled customer for OLB
  17. Placed a travel notice/suppression
  18. Verified a business customer
  19. Unlocked single user sign on
  20. Unblocked a debit card
  21. Sent in a MWA request
  22. Ordered a new debit card
  23. Filed a debit card dispute
  24. Confirmed a mobile deposit