A systemPerformanceImprovementInitiative would beSt. Luke’s coremeasures such asthe Hand HygieneProgram.What is the differencebetween a Grievance and aComplaintA Complaint can beresolved at Point of Careand a Grievance is aconcern that takes more in-depth review and follow-up,or is received in writing RACE:RemovepatientsActivate AlarmCall for HelpExtinguish/Exit20-Numberof amazingstaffmembers onour team!Front/Back office!Always look to see ifa patient has anFYI flag in case itapplicable to thepatient's visit with us!GOBRONCOS Lock upyourpersonalitemsDid you know wehave spill kits in ourclinic? Blood/BodyFluid kits andFormalin Spill kits arelocated in our supplyroom71-Numberof days tillwe say byeto 2020!A BIGSHOUT OUTto all of youfor all you do!Earn a ticketeach week...Complete yoursmart cardassignmentTODAY!SLFHTEN MILEROCKS!Is your patienton MyChart?If not,encouragethem to signup! Free Spaceif you arewearingORANGENo foodor drink inpatientroomsReviewAmbulatoryPocketGuide (pg.34)Thanksfor gettingyour flushot! A PerformanceImprovement Initiativewithin our clinicwould be theSMART Program that helpsimprovecompliance andimproves patient careand safety as well asemployee safety.Where are ourextinguisherslocated?Locate the onenearest YOUTODAY!6 Rights of MedicationAdministrationRight MedicationRight DoseRight RouteRight TimeRight PatientRight Documentation  PASS: PullAimSqueezeSweep64-Numberof days tillChristmasSt. Luke's willonly take cashat designated"cash offices"going forward.Know yourresources-pocketguide/smartreferencesheet/badgeSource/EmergencyBinderA systemPerformanceImprovementInitiative would beSt. Luke’s coremeasures such asthe Hand HygieneProgram.What is the differencebetween a Grievance and aComplaintA Complaint can beresolved at Point of Careand a Grievance is aconcern that takes more in-depth review and follow-up,or is received in writing RACE:RemovepatientsActivate AlarmCall for HelpExtinguish/Exit20-Numberof amazingstaffmembers onour team!Front/Back office!Always look to see ifa patient has anFYI flag in case itapplicable to thepatient's visit with us!GOBRONCOS Lock upyourpersonalitemsDid you know wehave spill kits in ourclinic? Blood/BodyFluid kits andFormalin Spill kits arelocated in our supplyroom71-Numberof days tillwe say byeto 2020!A BIGSHOUT OUTto all of youfor all you do!Earn a ticketeach week...Complete yoursmart cardassignmentTODAY!SLFHTEN MILEROCKS!Is your patienton MyChart?If not,encouragethem to signup! Free Spaceif you arewearingORANGENo foodor drink inpatientroomsReviewAmbulatoryPocketGuide (pg.34)Thanksfor gettingyour flushot! A PerformanceImprovement Initiativewithin our clinicwould be theSMART Program that helpsimprovecompliance andimproves patient careand safety as well asemployee safety.Where are ourextinguisherslocated?Locate the onenearest YOUTODAY!6 Rights of MedicationAdministrationRight MedicationRight DoseRight RouteRight TimeRight PatientRight Documentation  PASS: PullAimSqueezeSweep64-Numberof days tillChristmasSt. Luke's willonly take cashat designated"cash offices"going forward.Know yourresources-pocketguide/smartreferencesheet/badgeSource/EmergencyBinder

SMART - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A system Performance Improvement Initiative would be St. Luke’s core measures such as the Hand Hygiene Program.
  2. What is the difference between a Grievance and a Complaint A Complaint can be resolved at Point of Care and a Grievance is a concern that takes more in-depth review and follow-up, or is received in writing
  3. RACE: Remove patients Activate Alarm Call for Help Extinguish/Exit
  4. 20-Number of amazing staff members on our team!
  5. Front/Back office! Always look to see if a patient has an FYI flag in case it applicable to the patient's visit with us!
  6. GO BRONCOS
  7. Lock up your personal items
  8. Did you know we have spill kits in our clinic? Blood/Body Fluid kits and Formalin Spill kits are located in our supply room
  9. 71-Number of days till we say bye to 2020!
  10. A BIG SHOUT OUT to all of you for all you do!
  11. Earn a ticket each week... Complete your smart card assignment TODAY!
  12. SLFH TEN MILE ROCKS!
  13. Is your patient on MyChart? If not, encourage them to sign up!
  14. Free Space if you are wearing ORANGE
  15. No food or drink in patient rooms
  16. Review Ambulatory Pocket Guide (pg. 34)
  17. Thanks for getting your flu shot!
  18. A Performance Improvement Initiative within our clinic would be the SMART Program that helps improve compliance and improves patient care and safety as well as employee safety.
  19. Where are our extinguishers located? Locate the one nearest YOU TODAY!
  20. 6 Rights of Medication Administration Right Medication Right Dose Right Route Right Time Right Patient Right Documentation
  21. PASS: Pull Aim Squeeze Sweep
  22. 64-Number of days till Christmas
  23. St. Luke's will only take cash at designated "cash offices" going forward.
  24. Know your resources-pocket guide/smart reference sheet/badge Source/Emergency Binder