ReviewAmbulatoryPocketGuide (pg.34)Front/Back office!Always look to see ifa patient has anFYI flag in case itapplicable to thepatient's visit with us!No foodor drink inpatientroomsRACE:RemovepatientsActivate AlarmCall for HelpExtinguish/ExitWhat is the differencebetween a Grievance and aComplaintA Complaint can beresolved at Point of Careand a Grievance is aconcern that takes more in-depth review and follow-up,or is received in writing Thanksfor gettingyour flushot! Where are ourextinguisherslocated?Locate the onenearest YOUTODAY!PASS: PullAimSqueezeSweep64-Numberof days tillChristmasSt. Luke's willonly take cashat designated"cash offices"going forward.SLFHTEN MILEROCKS!A BIGSHOUT OUTto all of youfor all you do!GOBRONCOS 20-Numberof amazingstaffmembers onour team!Is your patienton MyChart?If not,encouragethem to signup! Earn a ticketeach week...Complete yoursmart cardassignmentTODAY!Know yourresources-pocketguide/smartreferencesheet/badgeSource/EmergencyBinder71-Numberof days tillwe say byeto 2020!A PerformanceImprovement Initiativewithin our clinicwould be theSMART Program that helpsimprovecompliance andimproves patient careand safety as well asemployee safety.Did you know wehave spill kits in ourclinic? Blood/BodyFluid kits andFormalin Spill kits arelocated in our supplyroomFree Spaceif you arewearingORANGEA systemPerformanceImprovementInitiative would beSt. Luke’s coremeasures such asthe Hand HygieneProgram.6 Rights of MedicationAdministrationRight MedicationRight DoseRight RouteRight TimeRight PatientRight Documentation  Lock upyourpersonalitemsReviewAmbulatoryPocketGuide (pg.34)Front/Back office!Always look to see ifa patient has anFYI flag in case itapplicable to thepatient's visit with us!No foodor drink inpatientroomsRACE:RemovepatientsActivate AlarmCall for HelpExtinguish/ExitWhat is the differencebetween a Grievance and aComplaintA Complaint can beresolved at Point of Careand a Grievance is aconcern that takes more in-depth review and follow-up,or is received in writing Thanksfor gettingyour flushot! Where are ourextinguisherslocated?Locate the onenearest YOUTODAY!PASS: PullAimSqueezeSweep64-Numberof days tillChristmasSt. Luke's willonly take cashat designated"cash offices"going forward.SLFHTEN MILEROCKS!A BIGSHOUT OUTto all of youfor all you do!GOBRONCOS 20-Numberof amazingstaffmembers onour team!Is your patienton MyChart?If not,encouragethem to signup! Earn a ticketeach week...Complete yoursmart cardassignmentTODAY!Know yourresources-pocketguide/smartreferencesheet/badgeSource/EmergencyBinder71-Numberof days tillwe say byeto 2020!A PerformanceImprovement Initiativewithin our clinicwould be theSMART Program that helpsimprovecompliance andimproves patient careand safety as well asemployee safety.Did you know wehave spill kits in ourclinic? Blood/BodyFluid kits andFormalin Spill kits arelocated in our supplyroomFree Spaceif you arewearingORANGEA systemPerformanceImprovementInitiative would beSt. Luke’s coremeasures such asthe Hand HygieneProgram.6 Rights of MedicationAdministrationRight MedicationRight DoseRight RouteRight TimeRight PatientRight Documentation  Lock upyourpersonalitems

SMART - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Review Ambulatory Pocket Guide (pg. 34)
  2. Front/Back office! Always look to see if a patient has an FYI flag in case it applicable to the patient's visit with us!
  3. No food or drink in patient rooms
  4. RACE: Remove patients Activate Alarm Call for Help Extinguish/Exit
  5. What is the difference between a Grievance and a Complaint A Complaint can be resolved at Point of Care and a Grievance is a concern that takes more in-depth review and follow-up, or is received in writing
  6. Thanks for getting your flu shot!
  7. Where are our extinguishers located? Locate the one nearest YOU TODAY!
  8. PASS: Pull Aim Squeeze Sweep
  9. 64-Number of days till Christmas
  10. St. Luke's will only take cash at designated "cash offices" going forward.
  11. SLFH TEN MILE ROCKS!
  12. A BIG SHOUT OUT to all of you for all you do!
  13. GO BRONCOS
  14. 20-Number of amazing staff members on our team!
  15. Is your patient on MyChart? If not, encourage them to sign up!
  16. Earn a ticket each week... Complete your smart card assignment TODAY!
  17. Know your resources-pocket guide/smart reference sheet/badge Source/Emergency Binder
  18. 71-Number of days till we say bye to 2020!
  19. A Performance Improvement Initiative within our clinic would be the SMART Program that helps improve compliance and improves patient care and safety as well as employee safety.
  20. Did you know we have spill kits in our clinic? Blood/Body Fluid kits and Formalin Spill kits are located in our supply room
  21. Free Space if you are wearing ORANGE
  22. A system Performance Improvement Initiative would be St. Luke’s core measures such as the Hand Hygiene Program.
  23. 6 Rights of Medication Administration Right Medication Right Dose Right Route Right Time Right Patient Right Documentation
  24. Lock up your personal items