No foodor drink inpatientroomsWhat is the differencebetween a Grievance and aComplaintA Complaint can beresolved at Point of Careand a Grievance is aconcern that takes more in-depth review and follow-up,or is received in writing Front/Back office!Always look to see ifa patient has anFYI flag in case itapplicable to thepatient's visit with us!Thanksfor gettingyour flushot! 20-Numberof amazingstaffmembers onour team!Free Spaceif you arewearingORANGE64-Numberof days tillChristmasA systemPerformanceImprovementInitiative would beSt. Luke’s coremeasures such asthe Hand HygieneProgram.A BIGSHOUT OUTto all of youfor all you do!A PerformanceImprovement Initiativewithin our clinicwould be theSMART Program that helpsimprovecompliance andimproves patient careand safety as well asemployee safety.Earn a ticketeach week...Complete yoursmart cardassignmentTODAY!Know yourresources-pocketguide/smartreferencesheet/badgeSource/EmergencyBinderGOBRONCOS PASS: PullAimSqueezeSweepSLFHTEN MILEROCKS!St. Luke's willonly take cashat designated"cash offices"going forward.Lock upyourpersonalitemsRACE:RemovepatientsActivate AlarmCall for HelpExtinguish/ExitReviewAmbulatoryPocketGuide (pg.34)71-Numberof days tillwe say byeto 2020!Did you know wehave spill kits in ourclinic? Blood/BodyFluid kits andFormalin Spill kits arelocated in our supplyroomIs your patienton MyChart?If not,encouragethem to signup! Where are ourextinguisherslocated?Locate the onenearest YOUTODAY!6 Rights of MedicationAdministrationRight MedicationRight DoseRight RouteRight TimeRight PatientRight Documentation  No foodor drink inpatientroomsWhat is the differencebetween a Grievance and aComplaintA Complaint can beresolved at Point of Careand a Grievance is aconcern that takes more in-depth review and follow-up,or is received in writing Front/Back office!Always look to see ifa patient has anFYI flag in case itapplicable to thepatient's visit with us!Thanksfor gettingyour flushot! 20-Numberof amazingstaffmembers onour team!Free Spaceif you arewearingORANGE64-Numberof days tillChristmasA systemPerformanceImprovementInitiative would beSt. Luke’s coremeasures such asthe Hand HygieneProgram.A BIGSHOUT OUTto all of youfor all you do!A PerformanceImprovement Initiativewithin our clinicwould be theSMART Program that helpsimprovecompliance andimproves patient careand safety as well asemployee safety.Earn a ticketeach week...Complete yoursmart cardassignmentTODAY!Know yourresources-pocketguide/smartreferencesheet/badgeSource/EmergencyBinderGOBRONCOS PASS: PullAimSqueezeSweepSLFHTEN MILEROCKS!St. Luke's willonly take cashat designated"cash offices"going forward.Lock upyourpersonalitemsRACE:RemovepatientsActivate AlarmCall for HelpExtinguish/ExitReviewAmbulatoryPocketGuide (pg.34)71-Numberof days tillwe say byeto 2020!Did you know wehave spill kits in ourclinic? Blood/BodyFluid kits andFormalin Spill kits arelocated in our supplyroomIs your patienton MyChart?If not,encouragethem to signup! Where are ourextinguisherslocated?Locate the onenearest YOUTODAY!6 Rights of MedicationAdministrationRight MedicationRight DoseRight RouteRight TimeRight PatientRight Documentation  

SMART - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No food or drink in patient rooms
  2. What is the difference between a Grievance and a Complaint A Complaint can be resolved at Point of Care and a Grievance is a concern that takes more in-depth review and follow-up, or is received in writing
  3. Front/Back office! Always look to see if a patient has an FYI flag in case it applicable to the patient's visit with us!
  4. Thanks for getting your flu shot!
  5. 20-Number of amazing staff members on our team!
  6. Free Space if you are wearing ORANGE
  7. 64-Number of days till Christmas
  8. A system Performance Improvement Initiative would be St. Luke’s core measures such as the Hand Hygiene Program.
  9. A BIG SHOUT OUT to all of you for all you do!
  10. A Performance Improvement Initiative within our clinic would be the SMART Program that helps improve compliance and improves patient care and safety as well as employee safety.
  11. Earn a ticket each week... Complete your smart card assignment TODAY!
  12. Know your resources-pocket guide/smart reference sheet/badge Source/Emergency Binder
  13. GO BRONCOS
  14. PASS: Pull Aim Squeeze Sweep
  15. SLFH TEN MILE ROCKS!
  16. St. Luke's will only take cash at designated "cash offices" going forward.
  17. Lock up your personal items
  18. RACE: Remove patients Activate Alarm Call for Help Extinguish/Exit
  19. Review Ambulatory Pocket Guide (pg. 34)
  20. 71-Number of days till we say bye to 2020!
  21. Did you know we have spill kits in our clinic? Blood/Body Fluid kits and Formalin Spill kits are located in our supply room
  22. Is your patient on MyChart? If not, encourage them to sign up!
  23. Where are our extinguishers located? Locate the one nearest YOU TODAY!
  24. 6 Rights of Medication Administration Right Medication Right Dose Right Route Right Time Right Patient Right Documentation